May 30, 2010

anne ventresco
( 5.0 / 5.0 )
Anne is a talented seamstress and genuinely loves what she does! I contacted her more than 8 months before my wedding because I wanted to re-style my wedding dress. I made an appointment to see her, brought my dress, and all the pictures I can find of what I wanted my dress to look like. I had seen a beautiful Vera Wang gown in a bridal magazine (similar to the dress Anne Hathaway wore in "Bride Wars") and I was convinced it was the dress I would compare all the dresses I tried on to...It was perfect! ...only problem was that it costed almost $5k!! Spend $5k on a dress?? It just wasn't me, so I went to Anne hoping for a miracle. And she made that miracle and dream come true! My simple ivory strapless taffeta trumpet gown was turned into a very, very close replica of the Vera Wang dress I wanted. She also took the dress in to make it fit like a glove, removed all the pleating from the bottom of the dress so that it was flat, and added a simple but beautiful bustle and dream gown for under $1k! When she gave me the price for everything she did to the dress (it was basically re-styled and you couldn't even tell the original from the final product!), I was blown away at how reasonable her rates were! It took a lot of fittings and visits, but it was all worth it in the end. If you want to see her masterpiece, just shoot me an email and I can send pictures :) She truly cares about each and every gown she alters and/or creates. I am sure there are a ton of other seamstresses who are as talented and skilled as she is, but Anne is also sweet and treats you like a guest in her home and not a client who is paying her to do something. I actually felt sad when I went in for my last fitting because I wouldn't get to see her anymore!
Services used: Dress & Attire

Arden Hills Resort Club and Spa
( 1.0 / 5.0 )
I agree 150% with one Yelp review on that says "Do not let your worst enemy book at event at Arden Hills." There is a reason 90 % of the reviews on Yelp are of the salon or the spa and not the actual event venue. A lot of the positive 4-5 star reviews are also from people who have ATTENDED a wedding or event but not actually been the person to book the event. The staff here is incompetent, rude, unprofessional and snooty - from the bored "I have better things to do" receptionist to the event managers who lack customer service skills and try to execute the most important (and possibly most expensive) day of your life with very little effort. Their website advertises a fancy, world-class venue and unparalleled service when in reality; all they are really after is your money. We booked our wedding ceremony and reception here in 2009 because we fell in love with the Villas. The Sales Manager sold us on how beautiful the Villas Garden was about all the perks and amenities of what it would be like to be the "Villas Bride and Groom." It was expensive, but we thought we were paying for quality as that was what they were supposed to be known for right? Wrong! There were so many things that went wrong that easily could've been avoided - it felt like no one cared to correct it, period! Not only was there a lack of communication skills and professionalism in the staff (especially the Managers and even General Manager), there was a huge lack in customer service and competence.

I would be more than happy to email or speak with anyone interested or even thinking about booking an event there to answer whatever questions you have about our experience. I would give you my time simply because I do not want you to go through the stress and frustrations that my husband and I went through. I have been in guest relations my whole career and cannot believe how much Arden Hills lacks. They will take your money and all you'll be left with are pretty pictures of the garden and the outside of the Villas. If you book here, you'll basically only be paying for the photo opportunities and NOT quality, service or execution. Please check into alternative venues in Sacramento before you even think about touring this place. This place is just not worth the time, effort, patience or money it takes to finding an event/wedding venue.
Services used: Wedding Venue