Sep 18, 2009
I had my heart set on working with a boutique shop for my invitations because I wanted the attention to detail that I feel every bride and groom deserves for their wedding. To say the least, Little Black Dress failed to provide that service. They were extremely attentive when we were in the shop picking out our save the dates and invitations (wanting us to spend the money), but once we had completed our order and it came to ensuring that the time of our ceremony made it on the invitation, they had completely failed! More than 150 invitations went out the door with no ceremony time. How does a boutique shop who prides themselves on having a unique creative team and William Arthur, who claims to have a proofing department, let something like that slip? If unique means leaving out the details, than surely thats an accurate statement. When I called to express my concern because relatives were calling us upon receipt of their invitations, we were told wed have to pay for another card to go out to our guests, in addition to calligraphy and stamps. Needless to say, we had another vendor take care of it and neither Little Black Dress nor William Arthur will ever get any business from us ever again. Its sad that the beauty of our invitations were overshadowed by this grave mistake.
Services used: Invitations