25karats.com
Suite 607
New York, NY 10036
(map) Phone: 800-201-3404
Reviews for 25karats.com
GUEST
GUEST




Their service was perfect - the ring is outstanding, exactly as represented on their website. Our interaction with 25karats.com has been amazing from the earliest days we were still shopping. My beautiful engagement ring was just came. I am kind of picky, but knew what I was looking for. However, all the other places I looked for the ring didn't quite measure up to what I had in mind. I was kind of care about the metal of the ring. And I read some reviews that 25karats have a careful consideration about the metals, glad that reviews were right. These guys have also an incredible selection of rings in all the popular metals, and when I found the setting I had been looking for, in Palladium no less, I was delighted! I used "Live Chat" on 2 different occasions (same operator both times) and he answered all my questions, and helped clarify some of the diamond choices I was interested in. (I also was surprised that the GIA certificates for the individual diamonds are available to view online while you're trying to choose a stone, which assured us that we were getting a good value in our choice.) He also sent me a set of ring sizer, to ensure I was ordering the correct size. After the order was placed, 25karats contacted my fiance to confirm the order, and he was kept informed along the way as to when the stone was being set, when it was being shipped, and when it should arrive, just in time for Valentine's Day! Their service was perfect - the ring is outstanding, exactly as represented on their website. The diamond is gorgeous. I am beyond thrilled with these folks, and would definitely recommend them highly.




searched online a lot before buying our unisex wedding bands from 25karats. I even returned the wedding bands which I purchased from another store. The quality of the wedding rings that we got from 25karats is amazing. Moreover, the engraving is perfectly made. Thanks a lot for the quality and offering the best prices online. We'll definitely come back for our anniversary.
GUEST




Just wanted to thank you for your help in getting the best diamond that my finances could buy. My neighbors recommended this website to me. He got the ring form 25karats. But, even their ring get lost while shipping, 25karats helped them & support them to find the package. They found it & sent it back. Also the ring were better than the pics. The guys working there are amazing! So helpful, so calm, and clever. I am so extremely happy and I thank you guys for being so helpful in my plight to get this diamond. It's really been a pleasure dealing with you guys and I'm more than happy to refer others to your website and store.
Thanks...
GUEST




A big thank you for everything you did in making the most beautiful diamond engagement ring. I have never seen a ring sparkle so much before, it is perfect! I cannot believe you managed to make this and deliver to the UK all within my tight timescales, I am amazed. I would certainly give you a glowing recommendation to anyone thinking of buying such a treasured gift from you. Just to let you know, my girlfriend said YES!! She loves the ring and describes it as 'sensational'. I don’t think she as actually stopped looking at it yet! I can’t thank you enough… well; actually we can’t thank you enough!
GUEST




I would like to share with you the extreme pleasure it was working with your customer service staff. Nevy was so helpful and knowledgeable about the product. He really put me at ease, and for that I believe I was able to select the perfect engagement ring for my fiancé. The ring came on time and the package, the diamond certificate everything looks amazing. Thank you for everything 25karats.
GUEST




Craftsmanship of the engagement ring was great. Prices are the most affordable. Customer service was more than I expected helpful. There is nothing else I would look for. Will be back for the wedding bands.
GUEST




I must admit that initially I was reluctant to purchase jewelry online, but you were so helpful and knowledgeable. I am truly happy that I changed my mind. The prices caught my attention immediately, as did the stunning rings; however, I was skeptical at the safety and authenticity. Your quick response to every concern and extensive knowledge were assuring. I ordered wrongly one that I don't really like. But after I called them they changed my order easily. With extreme professionalism and courtesy my reservations were diminished. I couldn’t be happier. My “Eternity Wedding Band” is exactly what I had envisioned for my wife. Her stunned reaction was everything I ever dreamed of and more!!! I look forward to making many future anniversary purchases from 25Karats.com. Thank you.
GUEST




Wanted to thank you for the wonderful attention I received when purchasing my wedding bands. My husband and I couldn’t be more pleased. They arrived on time as promised, and were even more stunning than we imagined to Poland. Thank you for your advice. We’ll be passing the good word on to all our friends.
GUEST




The best and most informative place to buy a diamond engagement ring on the Internet. You get to see every aspect of the diamond, carat, color, and clarity! I found this website by an article. Bc she is my first, I don't have many idea about rings and diamonds at all. By searching "How to purchase a diamond ring", I found their article. And it took me to their website. The models were great that I knew that my fiance gonna love the ring which I purchased! My fiancee was more than happy with the ring. The prices are great.--Highly recommended!!
GUEST




Fast and hassle-free experience. Thank you! The ring came so fast. However I couldn't estimate her ring size of her exactly. It came out that the ring fits little loose. But we call them immediately and they accept the ring and sent us the correct size! She loves the ring. We just came back from our vacation and I wanted to send you an email to let you know how happy we are. She got so many compliments for her ring last two weeks. We really appreciate everything you did for us. We will be back in about a year. Hope you will still remember us :)
Regards,
GUEST




25karats.com made it happen! We were very anxious about getting a nice wedding band set for our ceremony. We didn't want to use some cheap rings just for the night because we wanted our real wedding bands we will cherish for a lifetime in the photos. Knowing that we were really late, we listened to my friend Joshua's advice (thank you, buddy!) and called 25karats. They were super helpful, gave us lots of information, and helped us choose a very nice setting that can be finished quickly and get here on time. They rushed the rings for us and yet still the quality is amazing! You can see that these guys know their stuff. Long story short, we got our bands on time and we are extremely pleased with them. Thank you again, 25karats.com, for the quick turnaround and awesome quality rings! Highly recommended!
GUEST




We visited 25karats' showroom at Diamond District. Staff was very friendly and welcoming. I asked them many questions about the ring set we had in mind and they answered all of them, giving us some direction. After checking the styles we liked in person we decided on a handmade set with Roman type braids. The best part of it was most of the wedding band selection has width options, which makes it much easier to create a unique set. We waited only a week for the rings and they were exactly as we expected. I recommend 25karats to everybody who is looking for a good quality ring for a very reasonable price in these tough times. Comparing our rings to any big-chain store merchandise, I can't see why I should pay twice or thrice more.
GUEST




I received the ring this morning and I am so pleased! You were right, it’s amazing. Thank you for your help. Couldn’t have done it without you. Firstly, I was thinking to have my ring from Brilliant Earth but when I compare the prices and quality. The same quality rings with very huge expensive prices when comparing with 25karats. Heard 25karats through a friend, she was so satisfied with her ring that she had been using it 3 yrs and no grouse for anything. Now, I am so pleased to choose you too. I will be shopping again with you.
GUEST




Ordered a ring for my fiancé. The ring came up on the day expected. She really loved the ring but the size was so big for her. And we sent the ring back, then 25karats resized it and sent it back. My fiance's react was like: STUNNING! I’m always skeptical about ordering these types of things online but it was easy, the product is better then expected and it arrived the day I was told it would be.
GUEST




Just received my engagement rings today and they are incredible. I am so pleased with the attention to detail. It’s absolutely radiant. I can’t thank you enough. 25karats.com was such an amazing help. Look forward to more purchases in the future. No say how they help kindly and friendly. Love ppl who loves their job! Thanks so much.
GUEST




I wanted to thank you for the wonderful attention I received when purchasing my wedding bands. My wife and I couldn’t be more pleased. They arrived on time as promised, and were even more stunning than we imagined. Thank you for your advice. We’ll be passing the good word on to all our friends.
GUEST




We are truly happy with our rings! Choosing 25karats.com for our wedding band purchase was a great decision. We are living in Mississippi and the rings arrived here very fast and they look even better than the pictures on the site. Really love the rings more when we got them on our hands. Because rings are looking so different on pictures. You can not estimate every part & side of it as well as how its gonna look on your hand. The good thing was their Representative called us and ask about if everything goes well or not. And it is really mind relaxing & good to know that we could easily return if there was anything happened wrong. Purchasing a ring by internet could be risky but these guys doing everything to remove any risk and their service is satisfactory. It was a good experience for us. We didn't spend hours in any jewelry store. High-end jewelry quality for a very reasonable price... what more could we ask for? Thank you, 25karats!
GUEST




I am so pleased with my girlfriend's ring. It is just BEAUTIFUL. We wait a lot but it worth for this ring! First, when the ring wasn't arrive on time I was so stressed!! Bc I was arranged everything but waiting for the ring. Thankfully, 25karats guy helped me a lot. HE tracked the package and make it reach to me!! I can’t thank you enough for helping me step by step through the entire process. Thanks so much for your guidance and patience. The promptness, communication, and professional manner were incredible. I am so happy that you persuaded me to choose the palladium band. It is so pretty, and the savings was incredible. I’M SO HAPPY, I purchased the ring from your website. Thanks!!!!
GUEST




The rings were made to order so quickly after we placed our order online. They arrived via FedEx within two days of being shipped and even with utilizing their size chart online both rings fit perfectly. They are gorgeous and the comfort band is so comfortable I actually have to check and see if I am in fact wearing my ring. Thank you very much!
GUEST




Beautiful craftsmanship. They treated us like family when we were in there. We will do business with them again.
GUEST




A+++ customer service. The best quality. Easy to navigate website. Very competitive prices. Highly recommended!
GUEST




Beautiful diamond ring! Excellent customer service and very competitive prices. They really want to make their customers happy. They even upgraded my shipping to make sure that the ring will be here on time.. What else I can say: Thank you very much 25karats.com!
About 25karats.com
25karats.com was established by a team of experts with many years of experience in both jewelry industry and e-commerce with a simple goal of providing the best online jewelry shopping experience for their customers. By controlling their sourcing, manufacturing, and product distribution, 25karats can bring fine jewelry to the public at exceptional prices while raising the quality bar on the competition.
25karats.com has offices at the heart of Manhattan's Diamond District, which allows for immediate access to some of the best resources in the jewelry industry, both locally and worldwide.
25karats.com offers 30-day full money back guarantee and free Fedex shipping for US orders.
FAQ for 25karats.com
25karats.com offers FREE FEDEX shipping on all order destinations within the continental United States, regardless of order amount. 25karats.com insures and registers all items for their full value.
What is your refund policy?
25Karats.com offers a 30-day money back guarantee on all jewelry purchases. Refunds do not include shipping charges or re-stocking fees, if applicable. For more detailed information, please refer to our detailed Refund Policy.
How long does it take to get my order?
It takes an average of 5 to 7 business days for us to handcraft, inspect and issue an appraisal for your jewelery. An additional day or two is needed for the delivery. If you would like to expedite your order please call or email our customer service.
How does 25karats.com offer the best possible value?
Unlike retail or other online stores, 25karats.com has direct online access (b2b), to the largest jewelry manufacturers in the USA. Essentially, this allows 25karats.com the ability to offer it's products at or below factory direct prices.
25karats.com further reduces its operation costs by keeping "zero inventory". Most of our models are built to order and they get delivered as quickly as possible within 5 days. Our sophisticated e-commerce platform enables us to track each order form wax to polish and ensures that they get delivered on time.
Deals for 25karats.com
Events for 25karats.com











