A Airline Express Limousine & Car Service, Inc.

DO NOT USE THIS COMPANY. He tried to change my transportation the night before the wedding, but never called us back after playing phone tag that night, so I had no idea what would be there the next day. He charged me $180 in "premium overtime" the day of the wedding when I had even spoken to him 2 weeks before because I thought I needed to add time to the contract and he ASSURED me I wouldn't need to. He also didn't even tell me that he was charging me, and only sent me a marked up copy of my contract 2 weeks later with a new receipt and highlights on the overcharge parts!! So rude!! Also, he said he would match any competitor's rate, but found ways to jack up his price after the fact.. after we had a signed contract!! I hope no one uses him, but if you do, watch out for his fuel surcharge (8% should ALREADY be included in the price, so don't let him charge you a full 10% more if prices increase)!! He is awful, SO unprofessional, and a real snake!!

The limo was nice and well maintained. Chuck was professional at first and was able to accommodate our 16 person bridal party in a 10 passenger limo by taking multiple trips to the reception location from the ceremony location.

The day of the wedding the driver was 35 minutes picking my husband up making him late to meet vendors at the ceremony location. Pictures ran late and we ended up having the limo 20 minutes past our scheduled time. We payed for 4 hours and used the limo 3 hours 45 minutes. The company tried charging for an extra half hour even though they were late picking us up. They refunded the payment for extra time only after a long argument.

If I had read the way they responded to complaints on this website before hiring them I do not think I would have used them for my wedding.

we were highly disappointed with the service. The limo driver did not know how to get to the park where we wanted to take photos. we got lost and asked us the bridal party how to get there. the limo was not cleaned at all. it was embarrassing that the bridal and groom men made faces because the limo sounded like it was going to break down. there was an odd vibration on the limo floor while he was driving. the limo was turned off when we walked out to take photos so when we walked back in it was so hot our make up was running. the AC did not work very well. I am normally cold with AC on ... and im anemic and still felt very hot. my dress got dirty because I was not assisted with my train as my father took me out of the limo. the gentleman driving was nice but I wish he was a bit more helpful as i got in and out of the limo. I don't recommend this place unless they change things around.

Excellent limo service the whole time! Made a stop for us along the way and made everyone feel welcome and comfortable!

The vehicles were excellent. They were clean and modern. I had two limos for my wedding. One limo drove the groom and groomsmen. The other was for the bridesmaids. The first limo was supposed to return to the starting point and pick me (the bride) and my father up. The driver REFUSED. I had to cram in the limo with the bridal party . I was NOT happy about this. I requested the car to myself and the driver decided he wouldn't return. I could not believe how irrational the driver was about this and took it upon himself to ruin a traditional bride and father private moment.

Overall, the Vendor Itself was great. They arrived early and were friendly on the phone.

They are a wondeful limo company and we had a great experience with them. I initially scheduled them to come at 3:45 and then switched it to 2:45 and they were very accomodating. The driver was even early and arrived around 2:30 the day of our wedding. The driver was very helpful with putting bags in and getting them out of the trunk for my wedding party. Would def use them again!

Excellent service. Professionals in all aspects of service - from the first phone call to the day of the wedding. Couldn't have been happier

We utilized 2 limos for our October wedding. We were very satisfied from our initial meeting to their arrival on the big day. The vehicles were clean and well stocked. The drivers professional, helpful and courteous. They were timely & very helpful to this bride with entry and exit from car. Rates were comparable and all phone/emails were returned in timely fashion. I have had poor experiences with other limo companies and was very happy that all went smoothly and all that was promised was delivered. I would happily use this vendor again and highly recommend them!

Hi, I had my eight year old daughter's birthday transport to American Girl doll Natick, Massachusetts. The driver was wonderful. He took care of the girls and the moms with delight! We were totally pampered. He told us how long it would take and what to expect. When we were picked up at my house, balloons popped out of the limo, a great surprise. The girls loved it. A Airline Express had a few birthday party games along with music. We were dropped off right at the Front door of American Girl. On the way home we were treated with party favors. Certainly a memorable great experience. I think the moms enjoyed it as much as the girls did. No worries- leave the driving to A Airline Express . I would hire them again in a heart -beat! Overall, awesome service, professional, and what a great price.

They have always been there for me when I need them. It makes travel a breeze when I don't need to think about parking or a car not starting when I get back late at night.

We hired this company to shuttle guests to and from our wedding (to local hotels) and couldn't have been more disappointed.

Chuck, 'the owner', of the business was one of our drivers and couldn't have been more unprofessional. Some of our guests told us that they had to wake him up to take them anywhere. Plus, when he was awake, he was extremely rude to our guests. For one guest he dumped out their flower centerpiece because 'he doesn't transport that' and for our handicapped guest, he was rude and told him he couldn't get on (because he didn't want to help him). He was so rude to our handicapped guest, that people ended up getting him a taxi so he could get home.

Beyond all of this, he charged an extra 3 hours of service past what we discussed. When confronted about it, i was told 'that's the way it is.'

Avoid this company, and avoid the guest horror stories after your event!

We hired A Airline Express Limousine for our wedding day transportation. Our driver was the best! They were definitely on the ball, even though we weren't. The driver knew exactly what to do every step of the way, right down to straightening my train and veil before walking down the isle.

This is actually the second time I have ever had to hire a limo company and both times I have gone through them.

The first time I hired A Airline Express Limo, was for my friends bachelorette party, and boy was our driver patient hahaha. I had the limo for 6 hours and ended up losing track of time by A LOT....I felt awful. But even after being that late our driver never got frustrated or impatient. He was very professional and had a great attitude.

I truly felt like royalty with this company... from the Champaign to the cleanliness to the doors being opened in a timely manner.

What great experiences. I see no need to search for anyone else, they have it all.

Thank you!

Ginny and Chuck love what they do and always go above and beyond for their brides and clients. I highly recommend them every chance I get!

Lynda Williams

Formal Hair...

Spectacular service, reliable and incredibly professional... A Airline Express is always a pleasure to work with!

Ginny and Chuck are amazing people! Their service, cars and customer service is top-notch! A Airline know the industry very well and you will not be disappointed whether you book them for your wedding, bachelorette party or a ride to the airport!

It was nice working with A Airline Express Limousine & Car Service, Inc on Emily's Wedding this August. They came to the house on time... actually 30 min earlier. The limo was very clean, the staff was very nice and professional. I would highly recommend them for any event!!!