A Better Deal Designer Tuxedo and Suits
My intention is to make this review as honest as possible, so that couples getting married in the future can use it to select the proper tux rental establishment. I am going to keep this review in chronological order, so you have a good idea of how my experience went.
In our effort to visit several tux stores to see which one would be right for our wedding, we visited A Better Deal Tuxedo. When we pulled up to their store in Bird Rock, we felt that the exterior was a little run-down looking and the sign was super old. However, when we walked in we met Janet, the co-owner. She was extremely friendly and we seemed to get along with her right away. She explained to us the process and we looked through the suits and showed us pictures of all the famous people they have dressed on the wall.
After that, things seemed to go downhill. We were renting almost 15 tuxedos for our wedding and I chose them because their suits are actually retail suit/tuxedos, as opposed to Savvi Formalwear, which almost every other tux shop has. After the first appointment, we came in 2 or 3 other times and every time I personally felt like I was bothering them. This was highly disturbing as we spent almost $2,000 dollars at their store ($175 per tux, with one rental free). Also, I noticed that all of their notes were handwritten on a single sheet of paper. Therefore, when we changed things, they scribbled out old notes and either wrote on top of it, or in the margins. Sloppy. Is this not the 21st century? Who does not use computers nowadays?
While the other employees were great, Janet’s mood seemed to decline throughout the process. She even had the audacity to talk crap on me to my best man behind my back! Was I really not going to hear about it? Furthermore, there was some miscommunication about the ties we were going to wear and they ordered them without letting me know, so I happened to buy my own ties, but they still expected me to take care of them! Fortunately, Janet resolved the matter and we were over that.
The day before the wedding we went to pick up our tuxes. They managed to give everyone shoes except for me, the groom, which boggled my mind! They tried to tell me, after I already tried on several shoes, selected the exact size (they run large) and style, that I had not asked for shoes. What a joke, why else would I have tried on the shoes several times? Instead of resolving this matter calmly with the suggestions I put forth, they were combative about it. This is when Jerry, the owner (Janet’s husband) got on the phone. He talked about all the pictures on the wall and all the famous people they have dressed and finally said:
“I hope you never get married again!”
Jerry, Business Owner
A Better Deal Tuxedo
After that I was just plain enraged. How could someone in such an industry talk to their clients this way? Especially, the OWNER. He clearly meant to be malicious as I could hear the intense anger in his voice. Needless to say, while their tuxedos are OK, and employees decent, the owners and the way the run their operation is a joke and I would never recommend their services to anyone I truly cared about on their special day.
There are thousands of other tux shops who operate their business efficiently and don’t treat their customers like crap. Although, I guess if you are a celebrity, they might treat you nice.
They were able to fulfill all our needs. We had people sending in sizes and they were able to make changes while we waited. The staff is very friendly and really make you feel welcome. Service was top notch.
The dog is friendly as well.
This tuxedo company was best! I have recommended this company to every person looking for a good suit. I found they provide excellent suits for the same price if not lower than comparable companies. They treated my wedding party with excellent service! This place is definitely worth checking out! I know I will always use them for my future suit rental needs.
One of the very few tux stores that have quality suits at an amazing price! Will definitely come here for all future events!
It was an absolute pleasure to work with A Better Deal Tuxedo! They provided tuxedo's for my husband, my father and our groomsmen. Thanks to Janet and the knowledgeable ABD staff these guys have never looked better! Janet helped us picked out the best tux for my husband and for our budget. Thank you ABD. It was our pleasure!
True professionals. They were kind, flexible, and extremely knowledgeable. I would recommed A Better Deal Tuxedos to anyone getting married. They are the best.
No one is perfect, but these guys are about as close as you'll get. I've been in multiple weddings and I've never had the entire process go so well.
My wife and I initially looked at Tux's at the Men's Warehouse. We were not thrilled that you could only be fitted for a tux but they did not have a selection to try on at the store. After checking some reviews we found A Better Deal Tuxedo. We scheduled an appointment with Janet, one of the owners who is an absolute doll to deal with. Janet took great care of me and even though all my groomsmen were coming in from out of town, the final fitting went without a hitch. The quality of the tuxedo's were far superior and they have competitive pricing which is flexible depending on the options you want. Put the quality with the service levels together and it's a no brainer. Janet and Jerry have a great shop and if your in need of a tuxedo for a formal occasion, I highly recommend stopping by their store in Birdrock.
Great owners...very genuine, caring people! Overall service was average - disorganized operations lead to some last minute adjustments and mistakes in color of accesories.
Janet was awesome in every single area. We couldn't have been more thrilled with all she did for us and how professional she was. She came as a reccomendation from a friend who was in the same business, and they said she was the best in town and I couldn't agree more.
We would reccomend them to anyone considering a wedding.
Ben and Julie Wood
I would choose A better Deal over and over again for future occasions!
A Better Deal did a wonderful job with the tuxedos for my groomsmen and me! Every interaction left me feeling like a valued customer. I highly recommend Janet and her team.
I actually first planned to use another tailor, but visited A Better Deal on a recommendation from a friend and there was no comparison. Not only was A Better Deal's tuxes cheaper, they were better quality and we loved Jerry and Janet. Also, all of my groomsmen and family came in from out of town and they made accommodations for them to send in their measurements and pickup their tuxes once they got into San Diego. I will honestly never use another tailor.
Janet at A Better Deal Tuxedo was amazing. They had a very large selection, and they were so patient and professional. I didn't give them very much time to work with, but they delivered with great communication and outstanding service. My whole family made comments to me about what a great experience they had there. They are so down-to-earth, yet serious about giving top-notch service.
Janet & Jerry are an absolute pleasure to work with! They are wonderful, kindhearted people who are dedicated to making your special occasion more perfect than you ever imagined. I was thoroughly impressed with their service, experience, accommodations, and attention to detail to my 8 groomsmen and 2 fathers for my wedding in Del Mar, CA.
Janet helped me to create the exact look/style I wanted, going above and beyond, and keeping in touch with me regularly as I planned my wedding from out of state.
I would highly recommend A Better Deal Tuxedo in La Jolla for any occasion - big or small. The Klein family cares about you as soon as you walk in the door and will do anything it takes to make you 110% satisfied that you did.
Janet and her staff were outstanding! We really loved the experience that we had! We wouldn't have gone anywhere else and are always recommending ABDT to all of our newly engaged friends and anyone who would need her expertise! Thank You!
The best Tuxedo shop around. Always make the men look dashing :)
At A Better Deal Designer Tuxedo & Suits, we have over 60 years combined experience in the formal fashion business. We are a family owned and operated business offering personalized service and selections like no chain store can!
A Better Deal Tuxedo Receives
2009, 2010 & 2011 Best of La Jolla Award
U.S. Commerce Association's Award Plaque Honors the Achievement.
The USCA "Best of Local Business" Award program recognizes outstanding local businesses throughout the country. Each year, the USCA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies htat enhance the positive image of small business through service to their customers and community.
On the day of the appointment, one of our five Formalwear Specialists will dedicate an hour to the bride and groom, assisting them with Garment Selection, Accessory Choices, Color Choices, and trying on the look that they have created.