A Candid Image Photography
I was overall very satisfied with A Candid Image. I was planning my Connecticut wedding from across the country, and as such did not get the opportunity to meet with photographers. The sales manager I was working with asked about the style of photography I was looking for, and she showed me several photographers that had online portfolios. I was very happy with one in particular (Kate Eisemann) and she was secured for the wedding. I was pretty nervous about choosing a photographer without ever meeting her, but the sales manager was very confident that it would work out, and indeed it did! My only complaint was that the first sales manager really tried for a "hard sell" on buying a wedding album from them, but it was out of my budget range and I felt awkward that I couldn't do more (that seems to be a repeating theme in the wedding industry...). The sales managers I have worked with since have been very easy to work with and professional.
Even though I had never met the photographer, on the day of the wedding she was awesome. Really easy to work with (even for my "photo-phobic" husband), professional, coordinated super well with the rest of my vendors to make sure things got done... My family commented, too, on how nice she was to work with. The pictures were beautiful (my mother-in-law, who was still working on a dial-up connection, kept looking at them again and again once they were posted online!). Overall, I think A Candid Image was a great value. The pictures were posted online in 2-3 weeks (it was over the December holidays, so I think that might have prolonged it), and I got a disc with my digital copies (and copyright rights) in 5-6ish weeks. All for under $2000. I would recommend them!!
The vendor was great prior to our wedding, although we never got the DVD sample we requested at least 3 times. They were able to change the site of the photos less then 48 hours before wedding, and the photographer and videographer were very professional and made us feel at ease.
HOWEVER, the photos took almost a month to be put up on the website, and we were greatly dissappointed with the shots that were taken. There was not one picture of my husbands mother, or grandparents, despite the fact that we had specifically told them we wanted these shots.
In addition, the video that we received almost 2 months later, was about 20 minutes of footage, shown 3 times to different music. It sucked!
There were very nice in offering to give us the raw video footage so that my brother could edit it for us, but that took over 4 months to get.
I would NOT receomend this vendor.