A Piece of Cake

I sampled A Piece of Cake and thought they tasted good and had great prices. The only reason I didn't go with them in the end was because my wedding wasn't in the south bay.

The tasting was great and we ended up with a beautiful cake, I could not have been more happy with how it turned out. Even though our reception site threw away the tiers that keep the cake up they were very understanding and are working with us to bill the reception site.

I went to their cake tasting and found the cake quality very low. I think Safeway is better, with the exception of their more expensive soaked cakes. Also their prices are extremely high. They don't include anything.

They do some of the best tasting cakes I’ve had at weddings. Their base cake price is quite reasonable as well -- however, I’d say their pricing scheme beyond the basic cake is a bit over the top – charging extra for everything -- even for changing the tiniest thing, like having swirls all in a line rather than all over (which is one of the 3 designs offered at the base price)…and we were told they would only do square cakes with fondant, and this nearly doubles the price.

Our cake was fabulous!! I have never tasted a wedding cake that was by far the best cake I ever had! The staff at this bakery was very friendly and helpful and made us feel very comfortable!!

The cake tasting session was pleasant. They seemed sincerely interested in creating just the cake we desired. You could not request flavors to test. Their white cake with raspberry/cream cheese filling was amazing! Pretty much the best wedding cake I have ever tasted. Our cake was minimal in its design and construction. The florist was doing all of the decorating. We had a three tiered square cake to feed about 175 people and they charged $700. This seemed a bit high for such a simple cake, but the white cake I mentioned was wonderful and we decided to go with them. As far as customer service and organization...this is where they start losing their stars in my book. I provided the address to deliver the cake to, but they kept calling to ask for this information. I stopped by with printed directions and a map. They continued to call after this (at least 4 more times) to ask where they should deliver the cake. This made us wonder if the cake would even show up...not very reassuring for a bride the week before her wedding. The cake did show up, thankfully. The only problem was...the cake arrived looking like we had discussed, but the entire bottom flavor was incorrect. All three tiers were to be white cake (we had a separate chocolate groom's cake), but the largest layer was chocolate. This meant that most of my guests got served two pieces of chocolate cake, not to mention the cake my husband and I fed to each other for pictures was wrong. I called to discuss reimbursement for their rather large mistake, but the owner refused to meet with me or call me directly. The store manager was apologetic, but I was incredibly disappointed with the bakery owner's attitude and service. He offered a reimbursement of only $200. I considered this unacceptable as the majority of my cake was incorrect and this is less than a third of the cost. I think what upset me the most was that he refused to even speak with me about this over the phone. All in all, I received a quality of product and customer service you would expect from a 'discount' store or one that does not specialize in wedding cakes. I would not recommend them unless you don't care if the wrong cake shows up. They have great cakes they just need to work on their customer service and organization.

For my wedding in 2004, the Freedom Hall included my wedding cake from this bakery. I was completely happy with how my cake turned out, and so was my husband and our guests. From the texture and taste to the actual design of my cake, I was completely satisfied. The ladies there are very talented and listen to what it is you are trying to create. I went in with 2 magazine clippings of 2 different cakes that I wanted incorporated into 1 and they did it exactly how i imagined. I definately recommend checking them out.