ABC Cake Shop and Bakery
This was my first experience with ABC Cake Shop and I was a little nervous since I had read mixed reviews about the shop across various review sites and heard mixed reviews from folks in person. Overall I was pleased with the experience (with one minor irritation) and will most likely order from them again. I thought the cake was really tasty, looked great in the end, was delivered perfectly and punctually to our home in the east mountains (up a really bumpy road which had me nervous too!) and some of our guests told me at the reception that it was the best wedding cake they've had in a long time. I do have a few tips though for any wedding cake venture: ASK LOTS OF QUESTIONS and GET CHANGES AND QUOTES IN WRITING! This is not a slight against the wedding cake staff, but just good sense. If you need to call or stop in to make a change or check on the status, make sure everything is attached to your order and you get a copy of the latest, especially if updates or changes are made. Oh, and don't forget to call and confirm well in advance and for sure at least a week before. For a brief run down of my first to last encounter, I've tried to make it short and sweet:
- I called to set up an appointment back in January and had to leave a message for the wedding consultant (this happened repeatedly, but within 24 hours or less I always received a call back, they are very busy with the cake business!) and spoke with Patty who was very pleasant and professional.
- My fiance and I met at our appt time and consulted with Jamie, who was also very pleasant. She went out of her way to answer all of our questions and would run back to the lead wedding cake decorator to find out for sure what could or couldn't be done. We were expecting to pay a bit for 100+ guests and the price seemed reasonable, plus we had a few custom decorating requests but nothing too crazy. We left that day with an order and a deposit placed. Also, they gave us a 10% military discount for my fiance's service.
- The following Sunday my fiance and I attended one of their free cake tasting events with Jamie and were surprised to see how much cake they offered us to try! Very tasty and a good range of options. We were able to narrow down exactly what we wanted and leave the note on file. They gave us a cute little gift bag with ABC shwag on top of that!- Within the last several weeks before our wedding, I called to check to make sure things were in order and set a time to meet with Patty to pay the balance and make sure things were going as planned and she had all of our details ready to go. Since we did our initial full consultation with Jamie, I was a little surprised that one item on our design (complete with picture that had been on file since day one) came up as a question and "special fee" during this meeting. Our cake had gentle "shoulders" along the rims, clear in the reference photo what exactly we wanted and nothing Jamie noticed as being a problem in January. Patty however had to confer with the cake decorator and came back to me with an extra $25 fee to have some of the cake trimmed to look like this. Of all the complaints I could make, this would be the only one: That this was not part of the original detail conversation about how we wanted to have our cake and that this issue came up rather close to the date when I went to pay the original balance. I paid the fee but let her know that it was not what we talked about back in January.
- I called a week before to make sure (again) all was well and to remind Patty and the driver about our delivery route and to take it slow on the dirt roads (we're 45 min out of ABQ). Patty was great and all was good.- Two days before the wedding I delivered the fresh flowers that were to decorate the cake and deliver a detailed map of how to get to our house. I was a bit nervous since I didn't get to hand this to Patty OR Jamie but rather the counter staff who didn't have too much to say to me about the schedule so I left crossing my fingers everything would fall into place and sure enough, it did!
- Cake was delivered within the hour established, was in one piece and beautifully decorated very close to the picture reference we left. Best of all, it was yummy (marble cake with chocolate bavarian cream and buttercream icing with neat, thin ribbons of fondant border for decoration).
- One week after our wedding we received a personalized and handwritten thank you card from the shop staff which was a nice gesture.
Overall, very good!
They were great all the way around. I live out of town from where I had the wedding and they were able.to make me a cake within a weeks notice. It was beautiful and everything I wanted. It was good and moist. The design on the cake was perfect.
I had a wonderful experience at a friends wedding with ABC Cakes! They were great, flavorful mini cakes, and I highly recommend them for not only weddings, but birthdays and other events for which you need cake. Plus, it is a local shop, which always gets points in my book :)
our cake was beautiful and yummy so worth it...
ABC Cake Shop provided a custom cake and delivered it to a remote location. They took the order over the phone and made a perfect cake for our wedding. Everything was perfect.
Everyone raved about the cakes!
ABC was very flexible and worked with us to follow a cake design my mother had come up with, which was great. However when the cake arrived they had exchanged white cake with yellow cake, but they gave us a $25 credit. The cake was incredibly delicious and enjoyed by all. We also received a complimentary 1st anniversary cake that we got to pick up fresh before our anniversary (instead of freexing the top tier).
ABC Cake Shop's cakes were delicious! We ordered 125 mini-cakes and one large center cake (center cake fed 36, plus 125 mini-cakes) for our daughter's wedding (total cost of all cakes $900). They were almost too pretty to eat! They had us a little worried, however. The baker we spoke with was no longer there and the wedding coordinator we worked with was also no longer there. They also showed up only about thirty minutes before the wedding started. But, after all that, the value for the money was considerable. For 125 mini-cakes, which were large for "mini-cakes" (fit into the Go-Boxes, 7"x7"x7", large enough for a couple to share), they were absolutley a HIT at the Reception!
I loved my cake! My husband an I weren?t planning on having one originally, but I was asked to use a special cake cutter that was passed down in our family. ABC was great. I had a very particular idea in my head of what I wanted for a cake, and I was more concerned about the taste than I was the look. I explained what I wanted and when we went in for a group tasting, ABC Cake Shop had made one that was exactly my specifications. ABC was really good at working with our lack of a budget. We ended up getting a very simple 3 tiered cake with a bunch of different flavors? all of them were very tasty and it looked good too!
Had an awesome experience with ABC Cake Shop. Initially I stopped in to see the facility and get a feel for their designs and prices. I was very impressed when the owner was assisting customers, and was willing to sit down with me go over pricing, day of the event timeline and design options. I orderd both a grooms cake and a traditional cake. They did an awesome job on both and really went above and beyond to help me design a perfect grooms cake for my husband. (A drum set)
Employees were very helpful in helping us select the correct size and type of cake for our wedding. Cake tasting was very easy to schedule and several sample of fillings, frosting and cake were provided. Free drinks were included at the tasting which was very helpful, and when there was one flavor of filling not available on the testing plate, the employee was very prompt and happy to go get a sample from the back for us. My only complaint was here - the cake samples were a little dry - as if the sample plate had been sitting out for awhile. However, I bought one of their fresh cupcakes, and their fresh cakes are AMAZING!
So far a great experience!
Our cake turned out nicely, not exactly how I pictured it. I had given them a picture of exactly what I wanted and it did not turn out exactly like the picture, so I was a little disappointed. For the grooms cake was asked for a cut of of a double T (since we both went to Texas Tech) and they did a fantastic job on that cake. My main issue with the cake shop is that we saved out top layer to eat when we got back from our honeymoon as we opened presents, a moment I had been anticipating. When we cut into it, we found that the cake was chocolate when we had ordered white. We looked back at the invoice and it said white cake, so someone made an oversight the day the cake was made. I don't like chocolate cake so I didn't even get a piece of my wedding cake :(
they really are the number 1
I went to several cake tastings and was always disappointed at how dry everyone's cakes were! ABC Cake Shop was on my list to try so finally it to ABC Cake Shop...we were so blown away at what we found! Wow!!! The cake are so moist and delicious! There where so helpful when it came to the design. I had already picked one out of a magazine but knew that it required fondant icing which I was scared of since everyone talks about how awful it is. On my third tasting, ABC let me try there Satin Ice fondant icing which was so much better than I expected. I was overjoyed that I could get the design that I wanted without sacrificing the taste! On the actual day the cake came out exactly how I wanted it and tasted so great! I cant wait to have them do our free anniversary cake!
Absolutely fabulous! The staff couldn't have been nicer or more professional and my cake was incredible! I went to a number of places before coming across ABC and none of them came close to the taste, appearance, or professionalism of ABC. I was able to choose different flavors of cake with different fillings at no extra charge and every layer was delicious! My wedding cake was delivered on time looking beautiful and exactly as I ordered. They're the only bakery I will go to. They're affordable and high class all the way. Perfect....A+++
I have loved ABC Cake Shop since I was a little girl and it was located across the street on the OTHER side of San Mateo. Their sugar cookies are one of my favorite things to eat, as is their German Chocolate Cake.
I have never been disappointed in an ABC Cake. They are delicious. I loved my wedding cake; it came out exactly as I had wanted it. I found a picture of a cake I liked and they made the cake exactly.
One downside: I had Victorian wedding charms that I gave the company to bake into the cake. The bridesmaids are supposed to each pull out a ribbon with a charm at the end of it, which is said to predict their future (one charm is a ring, one charm is a bottle, one charm is a 4-leaf clover, etc. etc.). The charms were left out, despite explicit instructions to include them. This was not because ABC was unable to do this, but because it was an oversight.
I did not shop around for cakes -- I knew ABC was the vendor for me. That being said, they were quite pricey. I had no fondant and a simple design on a three-tiered white cake, yet it still cost over $500. This was not an intricate cake; it was meant to be elegant and simple. For the price you would have thought I had them hand paint our pictures all over the thing.
Overall, I still like ABC. They are reliable, and that goes a long, long way.
Communication with ABC cakes was difficult, whether on the phone or in person. They did not respond to emails, and their website is useless. I did eventually get the cake I wanted, and it was bigger than expected, and quite tasty. They even included a nice keepsake knife and server, which I wasn't aware they did. However, they put the wrong filling in one of the tiers, and their "purple" frosting looked far more "blue" and did not match my decor the way I hoped. I would recommend seeking out a different cake vendor.
The Cake Tasted WONDERFUL!!! My husband and I went and picked out what we wanted with out any pressure - We drew up what we wanted and gave them all the accessories - the Cake was on time - and BEAUTIFUL! I was very happy...
Don't let anyone throw your cake - a drunk groomsman threw the cake at our best man after everyone got a slice - we didn't get to keep any of it - and had a cleaning charge - it does happen - lol - good thing we had already left the party!!!
We got a lot of compliments on how good the cake was, which is great to hear. I thought ABC cakes had a good variety of flavors and it all worked out very nicely, however it was a bit pricy.
Beautiful wonderful cake. A little pricey but absolutly worth the money. The best tasting cake I have ever had!
The cake tasted amazing. They were very easy to work with. They only down fall was the cake we got had a topper and we didn't want a topper so we asked them to just put flowers and the flowers they put did not match the cake.
The master baker, a close friend of mine, designed a wonderful chocolate cake for my wedding. I had no problems picking out flavors, or having it set up and delivered .The floral designs they did for us matched our bouquets and centerpieces .We had no problems scheduling our consults and meeting wit the designers
My wedding cake was actually tiramisu homemade by my husband's aunt. But, it came in a couple sheet pans, and that doesn't make a very good picture. So, I went to ABC Cake Shop to have a small cake made just for the cameras (sigh). ABC Cake didn't actually make tiramisu, but after we explained what was in it, they were very accomodating. The baker suggested an alternative recipe (though still similar) which we were very happy with. Picking out a design for the frosting was a snap, since they had many beautiful examples in their shop. And before the actual cake was made, they made us a smaller version just for tasting. While they went above and beyond, in my mind, to satisfy our tiramisu fixation, I give them only a 4 star rating, because while the cake initially looked fabulous when we received it, by the time it came to cutting it for that ever important photo op, the cake had slumped over, as if one side just gave up. It still tasted good, but I would have been pretty ticked if that was my sole wedding cake. Maybe tiramisu shouldn't be converted into a cake recipe after all.
I had my wedding cake made by an individual, but ABC made the groom’s cake. I wanted to surprise him with something that fit his personality and they made the most amazing treasure chest cake with a skull and cross bones. It had treasure spilling all over and just looked incredible. Everyone was talking about how great it looked and raved even more about how good it tasted. The most amazing part about this perfect cake was how cheap it was. It was a wonderful experience and I am so glad I chose to have them make my unconventional groom’s cake.
The cake tasted great, but the color should have been slightly off white and it ended up more like yellow.
very good cakes, great price, and wonderful cupcakes
ABC is amazing with their design and taste of their, cakes, cookies, cupcakes and pastries
Omg, their bakery sweets are to die for! They are as yummy as they look! And they know what they are doing and well impress you!
If you need that special desert look no further!. These are the people that you are looking for, the quality is amazing, and so is their service. I hear from many clients that they are friendly people.
ABC Cake Shop and Bakery has the Best cakes in Albuquerque. Any idea you can envision for your dream cake they can create.
We are Albuquerque’s #1 wedding cake shop. With over 1000 wedding cake styles to choose from and a price range that fits within any wedding budget, you’ll find that ABC Cake Shop is a perfect match for your wedding.
We know how important details are at your wedding. We would like to be part of your special day. Make your wedding a truly perfect day with an elegant wedding cake created just for you. We promise to make the cake as special as your wedding!
Our products are made from SCRATCH, using the finest ingredients available (no preservatives). The focus of ABC Cake Shop is on freshness, flavor, and attention to detail. This is what keeps customers coming back for more.
Free Cake Tasting:
Give us a call today to schedule a free cake tasting. We offer flexible appointment times to fit within your busy schedule.