Absolutely Charleston
(map) Phone: 843-747-4448
Reviews for Absolutely Charleston
GUEST




These guys were great and easy to work with, and our driver was lovely! We had a beach wedding at a private house with little parking, so we hired Absolutely Charleston to take our guests back and forth between the house and a parking lot 1.5 miles away. The bus was clean and cool. They even took my groom and me down to the pier for some photos while our guests were having the cocktail hour.
GUEST




We rented a wedding trolley for our transportation for the girls pre-ceremony, to the ceremony, off to photos, and then for joy rides for our guests afterward. We got a deal for a 4 hour timeframe. The trolley was MORE than on-time, with the air conditioning going (thank goodness, it was a hot March weekend!). We arrived at the ceremony about 10 minutes early.
Pros: Timeliness, flexibility, air conditioning, cleanliness of the trolley. They let us (groom/bride) stand in the back watching downtown as we drove to our photo location, which made us feel like royalty, as all the onlookers honked horns and waved and cheered at us! Great space for all of us, we had 7 groomsmen, 7 bridesmaids, 2 photographers, and the two of us. It fits 21 people at a time (not counting bride's dress pouf). The offices were very responsive when I had questions, and they called to follow up right before the wedding, to make sure their schedule reflected any recent changes we'd made.
Cons: Our driver tried to take off EARLY! We made it back to our ceremony/reception site right on time (maybe a little early), and he tried to leave!!! We still had 1.5 more hours or so left on our clock that was fully paid! The driver also didn't turn off the engine during our ceremony (we hadn't thought about that beforehand, but I was preoccupied to think about that! in my opinion, they should have experience with this and know that they should turn it off for these such things!), which made it hard to hear our ceremony music over the loud engine, and still didn't turn it off for the reception. We had our groomsman search for the driver (why was he hard to find?) to ask if he could cut the engine off.
Great solution to our large wedding party, with a touch of Charleston! The trolleys are everywhere downtown, so being in a nice white trolley was a nice Southern touch! Much better solution than a horse-drawn carriage that would've taken FOREVER to go places, plus it would be...
GUEST




Absolutely Charleston has great vehicles. Their Old City Bus is beautiful and very fun for transporting wedding parties and guests. Everyone loved it! Their drivers are timely, resourceful and offer great service. Their staff is great at helping with complicated transportation schedules. They are the best transportation company in Charleston!
GUEST




Karen D. set every thing up and was pretty good to respond. Our driver, John, was early and got us to our destinations on time and the ride was pretty smooth for a trolley with no seat belts. My wedding party/ family loved the whole idea of using the trolley and it looks good in the wedding photos too- very unique idea. Perfect for transportation around downto for multi-location wedding photos so you don't have to worry about parking!
GUEST




LOVE our trolley!!! Absolutely Charleston was so quick to reply to our inquiry... only two weeks before our wedding. This was an extra expense that we were able to pull off AND soooo thankful we did. Our wedding party had a blast riding on the trolley... taking pictures at Battery Park and then a tour of the Citadel by our driver!!! We loved the experience and so glad we had extra money to cover this expense... save your money too because it is well worth it.
GUEST




We used their mini coach and trolley and it worked out great!
They were on time and friendly!! Highly recommend them!
GUEST




I can't say enough good things about Absolutely Charleston. We rented the 32 passenger trolley so that our wedding party, their spouses/dates, and some fam could fit without any issues. They were perfectly punctual,super nice, & patient. After our wedding they made several drop offs, were super helpful, and so sweet. Everybody was singing in the trolley (not too well:) and they just kept smiling. I had to write a letter after our wedding thanking them! They were wonderful!
GUEST




Absolutely Charleston transported some of our guests from Charleston to our wedding on Kiawah Island. The guests arrived to the wedding in plenty of time. The bus also took our guests back at the end of the night and was more flexible than anticipated when it took quite a while to get some of our guests rounded up and onto the bus. Overall, very satisfied with the service.
GUEST




We hired Absolutely Charleston because of the adorable wedding trolleys. They picked up the wedding party, delivered us to the church, and then to the reception. They were very nice, fairly priced, and a pleasure to work with. It turns out that there was a problem with the original trolley they sent, but they had another one on reserve and took care of it quickly and professionally! This made them a little late, but it wasn't anything that threw our timeline off. It was very hot on the trolley, but my wedding was in July in Charleston...where isn't it hot? However, if that is a concern for you, then the trolleys might not be for you. They are truly precious though. Would highly recommend!
GUEST




Absolutely Charleston provided transportation for our wedding party & guests from the ceremony to the reception. Drivers were very professional, however they were very unflexible on cost and very expensive. Overall was glad our guests had a safe ride back from the hotel to reception.




I can't say enough good things about Absolutely Charleston! We reserved Trolley #8, which is a classic white trolley, for our transportation to and from the ceremony, downtown for pictures, and back to the reception.
2 days before the wedding, we got a phone call saying our trolley was in the shop and will not be ready for the day, and offered us a bigger/nicer trolley at no additional cost to make up for the breakdown. I was impressed from the start on how they strived for perfect customer service. The driver was patient while we were driving around downtown Charleston during rush hour, always with a smile and trying to keep us cool in 88 degree weather.
When we were finished and dropped off at the reception, they handed me a gift, which was a silver spoon engraved with the Charleston Pineapple (sign of friendship) and our initial on the handle!
I was very touched at how much they appreciated our business. Especially in the #1 wedding destination in the U.S., where quite a few of our vendors treated us as dispensible clients, they made us feel appreciated.
GUEST




Excellent price. Easy to work with in making changes. Drivers were very polite and friendly.We couuldn't have asked for better transportation for our wedding party and guests. It was a very rainy day and he actually even followed us around with an umbrella during pictures so we wouldn't get wet and when we were covered up, he followed the photographer around with the umbrella so she wouldn't get wet. His customer service was unbelievable. From start to finish, this company was great to deal with and the cost was very reasonable!
GUEST




We loved our trolley. They were very responsive to any request we had. They were early and willing to drive where we needed them to go. Trolley was clean. We used them for our wedding 12/12/2009 and transported our wedding party to the church and reception. They are very expensive but have a very unique vehicle to rent. There are much cheaper options for transportation but nothing as unique as he white trolley they offer. Our driver was very nice and gave us a beautiful gift. I would definitely recommend them for a unique experience. Our wedding day was perfect. Thanks so much!!
GUEST




They were alright, I suppose. They main compliant I have, is that they sent us the wrong trolley the day of the wedding. The one we had booked had broken down, but they did not inform either myself or my husband of this. It made a huge difference, b/c the one they sent did not hold as many people, and only had a top speed of 45 mph. My bridesmaids and I were about 25 minutes late to the ceremony b/c of this speed difference! Also, the whole bridal party and families did not fit in the trolley. I understand there is nothing they could truly do for the day of, but I expected at least a partial refund. Also, the a/c unit in the back leaked all over a few of my bridesmaids! What a disaster!
GUEST




We really wanted to provide shuttle service for all of our guests, since most were from out of town and we had an open bar. The woman who worked with me was extremely friendly and easy to work with. For the most part everything went without incident. I had a small problem with the service, and emailed them about it after the wedding. In spite of the fact that they had already been paid, my issue was quickly addressed and explained in great detail. They are expensive, but for what we wanted they were the best option, and I'm very happy we used them.




We opted for a trolley so we could fit our parents and our wedding party. I have heard wondeful things about the company, am very pleased with the price, and Karen has been most helpful in helping us set up a schedule for guest transfers to the ceremony and back to the reception.
GUEST




We wanted to transport our entire wedding party + parents and this was the best solution. They were a little costly but worth it. The only negative thing I can say is that they did not provide a cooler as we had asked them to. They kind of shrugged it off the day of when I asked the driver about it.
GUEST




We hired the trolley to transport our guests to the ceremony venue and then back to the reception venue. During the planning process the company was very easy to work with. I did not actually ride on the trolley but my husband did. My husband said the driver wasn't very nice. I also got complaints from some of my guests that he drove rough (one had a baby and even considered renting a taxi back rather than taking the trolley).
Vendor response to review
Thank you for this valuable information! We need feedback in order to make improvements in staff. This driver fortunately quit a few days later, so that problem is no longer an issue. Thanks again! Walt Thorn, President
GUEST




No complaints here - my driver even presented us with a gift. The only caveat was that we were charged $100 for going 15 minutes over our contracted time, but I was aware of that charge in advance.




We used Absolutely Charleston to transport our guest from IOP to Folly Beach. It was a long, slow ride. I would recommend using smaller vans instead of 1 big bus. The driver would not go over 30 mph!
GUEST




they were horrible. they lied to us and overbooked the trolley we had reserved a year earlier and sent us a minibus instead on the day of our wedding! then they refused to refund us our money. Terrible!!
Vendor response to review
Unfortunately the trolley booked had a mechinical failure and this bride was offered an alternate vehicle at a lower rate. She accepted, but obviously was not happy. We never double book any vehicle, but if there is a mechanical problem, our contract with clients allows for substitution, AT THEIR OPTION. Thanks for the opportunity to respond, even if it is two years ago! Walt Thorn, President
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