Thank goodness DH was on top of things (especially with my prodding!) and kept on checking up with the two stores to make sure they had the correct measurements and style of tux. If we hadn�t, we would have the totally wrong style and would have missed at least one person�s measurements. I think it was mostly the SF store that was having issues, but it�s also possible that that was when it was run by someone different. By the third time calling the store for some issue, he talked to someone knew who really seemed more with it and organized. This person fixed everything. Basically, if you go with After Hours, make sure you call and call and call again. Do NOT assume it will be perfect without your assistance. Also, the other that bothered us was that the tuxes available for our two ring bearers were too big. They said, oh, you can just roll up the sleeves on the white shirts. My sister (mother of one of the RBs) was *not* pleased with that.
We had a positive experience overall, but it did take a lot of phonecalls and checking up on the order.