Al's Formal Wear

Going to Al's formal wear was nearly a mistake. The first day I took my brother and father to get fitted and everything seemed to go smoothly. However, when I took my fiance back it took nearly an hour and a half to get him fitted. It was a nightmare. There was only one person working but she was very unprofessional, and she kept helping other people ahead of us, I wanted to scream. Once we picked out the tux she failed to go over prices and what all of the extra charges were, so needless to say I was a little sticker shocked. The vest and tie that I wanted was also not in the store to see, so I asked if they could order it in for me so I could be sure it was going to look good with everything else. I called the day they said they would have it in, and no one could find it because they forgot to order it. The woman said she would call us back once everything was sorted out. I never heard back from her until a few days later when I go an angry call from a different employee telling me that the vest and tie had been there a few days and they wanted to know if I had any intention of coming by the store. Ahhhhh! Horrible communication at that place, I was so frustrated with them but I went to the store and checked it out. It was going to go perfectly with the rest of the wedding. Thankfully the day we went to pick everything up there were no problems and they were helpful and willing to adjust things on the spot. Overall, I wouldn't go there again. It's too expensive and the employees there left a lot to be desired.

The service we received through Al's Formal Wear was average. There isn't much personal attention and they spent little time assisting us in choosing tuxes and doing the fittings. Although all males in the wedding party were fitted, 2 out of 4 tuxes didn't fit upon arrival and, while at the last minute it worked out, it is not something you want to deal with the day before your wedding! The store was busy when we were choosing tuxes and we waited for a long time to pick out everything we wanted.

The Al's Formal Wear employees were, for the most part, very friendly. However, Al needs to update his computer system. It is very unclear how the system works. It was extremely frustrating to make changes after our original order. Things got very confusing just days before the wedding. So, if you choose Al's, make sure you have a "tux plan" before you go in. Very few of the tuxes fit upon pick up, so make sure you plan to have your wedding party "try on" and "pick up" the next day.

Go to Al's only for rental. We were thinking about purchasing my husband's suit and got ambiguous answers on that until we decided we did, and then it became apparent that it wasn't an option.

This place was terrible. Not only did they have the order messed up (twice!!) they also had the wrong person listed as the groom. They were not flexible and very rude when we wanted a different tux for the groom from the groomsmen and a different type for my dad. The groomsmen were in suit suits, which don't fir mt dad or husband well and we wanted different suits for them but it was very complicated. They were also very rude about payment arrangements, since my father who lives out of town was paying for the 5 tuxes. They also were very hard to get in touch with over the phone and I had to go into the store every time I had an issue. And it was a good thing that my brother thought to check the tuxes before they left (no final try on was offered either. We had to ask for my husband to try on his tux before paying for it, after it being ordered incorrectly.) They tried to send one of the groomsmen home with no pants. It was a terrible experience and I would never go back there unless you were very certain of what you needed and could make sure it was the right stuff without much effort, because the salespeople certainly were not helpful. It took us forever to make orders and they kept giving us excuses that we were having our wedding around prom season so that's why there were so many problems. I don't buy it.

I got my dress at the Colorado Springs location on Academy by the Citadel mall. Not sure if they carry bridal anymore, though.