Alfred Angelo-Lancaster

Everyone there was helpful, but in particular the tailor was exceptionally helpful. I have a crazy work schedule and she was very flexible in working around my hours.

Not too impressed with Alfred Angelo's Lancaster store. The wrong measurements were taken on both my bridesmaid's dresses and ordered that way because they both came in in the wrong sizes. They chose to go elsewhere for alterations because they were fed up with the size issues they tried to fix with the company and the prices for alterations were ridiculous for what they needed done. The seamstress tried to con me in to a pointless alteration during the final fitting by shifting my dress around in odd ways saying that it would fit better when she took it in. The dress fit just fine before she played around with it, I put it on exactly as it was meant to be worn and then she shifted in in odd ways. $300 for alterations on a $500 dress! I would have gone to a fmily friend for alterations but I wanted Alfred Angelo to handle the alterations in case something happened during the process, then at least I could have them get me a new dress. The alterations that were done to my dress were not worth $300. Two darts on the chest, a hem, and the bustle which was nothing too complicated.The part of the experience that infuriates me the most is how people treated my mother. She's an older woman with bad knees and she was told to give up her seat to a large group of women who were all there to get a flower girl fitted for a dress. This happened while I ws changing back in to street clothes. My mom explained to them that her knee had locked up and she would sit while she waited for me to change into my clothes and then two salesladies made a big fuss over finding an extra chair. It was embarrassing the show they put on over one chair. There was another entire free section of the store and they shoved everyone into one corner.My bridesmaids and I honestly felt like second class citizens when we went to pick upour dresses. A few people were friendly and quick to try to help find various things for me but then after I paid, it's like a switch turned and suddenly the same people who were nice treated me and my wedding party like we were wasting their time. I was rushed through the final fitting and the free steaming the seamstress gave my dress was one stroke down the front of my dress with the steam machine. I figured they would give it a better once over than that.We were also told that since I live out of state they would hold our dresses until the wedding gown came in and then we could pick them up at once for fittings. I asked about the 14 day rule about dresses going back on the shelf after so many days or not picking them up and we were told not to worry about that. Well after my bridesmaids dresses came in they were told to get them or lose them. When I called to ask about the promise that was made to us on holding the dresses, I was told that we had to get the dresses or lose them. Not too thrilled with the way they made a promise and assured us it was ok if it really wasn't. At least be honest with your customers.

They got the dress colors wrong, they told me my friend who is tall and very thin should order a size 16 dress.... they were horrible. They scared me into buying my dress too early because the style might be cancled, yet it was the one of the best sellers. Then if you have to get alterations, which they make sure you do, then they have to send it away to fl to get it done. I wouln't go back to them.

My bridesmaids got their dresses here, but I got my wedding dress somewhere else, thank god! The girls in there are not professional. The alterations are ridiculously priced. When my bridesmaid called the store to get a dress for her daughter (the flower girl) they told her they only had one size 5 left and they would put it to the side. I went in with my sister to see her bridesmaid dress and while I was there decided to look at the dress that they pulled for the flower girl. It was not very nice and as I was looking at the other flower girl dresses I saw one that matched our colors perfectly and was a size 5. I put it to the side and when we came in to try on the flower girl dresses the first one that they pulled for the flower girl was a size 6 and didn't fit. The one I pulled fit perfectly and was the one we went with. Thank god I saw that one and pulled it. Also, they told my bridesmaids that they couldn't steam the dresses when they were so wrinkly! You make an appointment and then stand around waiting for someone to help you. The sales girls tell you different things so it's like they don't know what is going on. I liked the dresses but would not go back to Alfred Angelo Lancaster store.

I loved my dress, and I loved the girl who sold me my dress. She is now a manager. I thought that the costs of the alterations was a bit excessive. I believed we paid $65.00 per hour to the seamstress. The seamstress's per hour rate varied based on the dress. I thought that was also unreasonable. Also, they double book alterations, so both my sister and I had to wait about 30-60 minutes to see the seamstress every time we went for an appointment. Buy your dress here, but get alterations done somewhere else.

Let me start by saying, in the end my dress was beautiful and I loved it. Alfred Angelo makes beautiful dresses, just PLEASE DO NOT GO TO THE LANCASTER STORE! And if you do work with Kaitlyn O, she is about the only one worth working with up there. My dress was like 6 inches too big at the bust, I went for my first fitting and the seamstress told me that it "may not sit flush to the skin but will be close". I was okay with that until I went for my final fitting and the dress stuck out 5 inches from my bust! If you were taller then me or just at bust level you could see down my entire dress! When I asked the seamstress to take it in more , she told me I needed a better bra and gave me one from the store to try on, all this did was push my breasts up more so they looked like they were falling out of the top. So I put my origional bra back on and asked her AGAIN!!!!! to take it in more. She fed me some line of bullS*&T and said she couldn't possibly take it in any more, and to use double sided tape. So I took my dress and went home. Called a seamstress that a family friend had just found and took the dress to her....where she shockingly took it in 2.5 inches on each side, for the total 5 inches that stood out from the top! If she could do this why coudln't the seamstress at Alfred Angelo do this? This was of course after they charged me $400 for alterations......and my premium bustle, was a bust, didn't last the night. If an Alfred Angelo dress is what you want, then go to another store to get it, but please save yourself the night mare and go to any other store then the Lancaster store

PLEASE DO NOT BUY FROM THIS COMPANY. The dresses are beautiful and affordable but working with this company has been a NIGHTMARE.I was told by a sales associate that my dress was paid for before I agreed to the astronomical alteration fee of $400. Thinking that my dress was paid in full by my mother, I was able to afford the alterations. Otherwise, I would have taken the dress elsewhere for half the price. They let me sign an alteration agreement which states that my dress was paid for. After my dress was altered (and they made me drive 1 1/2 hours TWICE to try and pick it up), I took it home. FIVE MONTHS LATER they called me to tell me I still owed $370 for my dress and that there was a mistake and I never should have been able to have my dress altered or to take it home. My wedding is TWO months away. Because I don't have the money to pay for the dress (since I spent the rest of my dress budget on alterations), they are sending my account to collections. Now I am stuck with a dress I cannot afford and cannot return... because of THEIR mistake. I believe they waited to tell me about their "mistake" for five months so that I was so close to my wedding date (which they were well aware of) so that I had no choice but to keep the dress, even if I was able to talk them into letting me return it.Also, two of by bridesmaids were sized wrong and the wrong dress size was ordered by the store. They were told they were not allowed to exchange the dress. They now must pay over $150 to get it altered because the dresses are so huge.Please do not go to this store. The dresses are very nice but the headache and the bad credit score is not worth it.

Thankfully I did not get my wedding dress here but sadly I got my bridesmaid dresses and mothers dress here. It was terrible, they were rude and very unproffesional. We had so many problems dealing with them and their alteration prices were outrageous...I couldn't believe it. They were not worth the headaches or the money we spent there. I'm not sure if this is how all of the stores are but the one in Lancaster was awful. At times they seem like they have no clue how to deal with people, when we went to get my sisters alterations done, we stood there for 45 minutes after our appointment while all of the staff kept walking by us, ignoring the fact that my sister was standing there holding her dress up so it wouldn't fall off waiting for someone to help us. Needless to say...we left without her alterations, and as we were leaving we walked by 3 employees who didn't say a word to us. We got her alterations done somewhere else, one of my bridesmaids got hers altered there and it was so expensive. I wouldn't recomend going there, the dresses are beautiful but it's not worth it when there are so many other places out there.

loved the color (spice). The dresses weren't a bad price but the shoes undergarments...are alittle pricey

Alfred Angelo is awesome! I am a plus size girl and was able to find a dress here that fit me beautifully. I had gone to another dress shop before coming to Alfred Angelo and was totally humiliated there. The girls at Alfred Angelo-especially Katelyn- tried so hard to find me the perfect dress and did not make any comments about my size at all. My dress was beautiful and I received compliments about it all night long at my wedding. I was also able to get it bustled at their special bustle event and it looked great all night! Alfred Angelo was a life saver when I needed THE perfect dress that fit me great. I am so happy with my dress and have recommended their services to so many people!

I found a beautiful dress at Alfred Angelo's. I got great service, but went not on a weekend. I wish they'd told me before purchasing the dress how this particular design would require intricate detail work to be fitted properly. I went with another seamstress who did great work.

If you do not stay on top of Alfred Angelo Lancaster, things could go wrong. My flower girl dress was ordered, and when I called to check on it around the date they gave me it would be in, they said "saturday" and that they wold call me. A week later they didnt call me so I called them - they said that a flower girl dress was never ordered that they had no record of it. This was 4 wks before the wedding date - thank goodness they had the girls size on the rack in white.The seamstress was told that 2 of the 3 bridesmaids dresses would need to have straps put on them. They said that wasnt a problem that when it came in they would take care of it from the hem of the dress. When the dresses that needed hemmed came in, they said it couldnt be done that there wasnt enough fabric - they should have known that before hand, instead my girls had white lines for the wedding.A phone call was never made to me to tell me that my dress was in - a WEEK before wedding I called and they said it was still with the seamstress, that it would be steamed soon. I had to call daily to get an update, as they never called me.Buyer beware - dresses are absolutely beautiful, very expensive and if you are willing to keep tabs on them constantly good luck.

I traveled all the way to Lancaster, PA from South Jersey to try on some newer Alfred Angelo gowns that the local salons did not carry. It was well worth it. As soon as I walked in the door I saw one of my favorite dresses on the mannequin. That was the first one I put on that day and went back to it at the end and ordered it. I also ordered my fingertip length veil and my headband from there. The store was a bit chaotic because they were having a sale that day, but I received personal attention from my consultant there. We also found a bridesmaids dress that day but ordered that locally. My dress was perfect when it came it. I received countless compliments on how unique my gown was!

I loved my dress and was able to get it bustled by the bustle designer who just happened to be in PA from LA close to when my dress came in. The service women in the store varied in helpfulness and we had a few problems but they were little ones and they were willing and able to fix them without too much hassle. The qulaity of my gown was amazing for the cost and I also loved that my bridesmaids were able to get gowns that fit and complemented my gown so well. I would recommend AA to anyone!

Very helpful staff. I didn't feel rushed through the process of trying on my dress. Brought me many many dresses to try on and allowed me to get in and out of many many dresses. It was no problem to make a come-back appointment so others in my bridal party and family could put in their input.

After going to a few privately owned bridal shops, I came to Alfred Angelo and found the perfect dress and the price was right too. I had so many compliments on my dress and I can't imagine spending a dollar more on any other dress. I also got to experience Alfred Angelo's bustle event and had my dress custom bustled by the dress designer making my dress a little unique.

I decided to go to this store because they had a dress I saw in a magazine and I wanted to try it on. From looking at the website I had high expectations for the store. At first, I thought it all looked great. All the girls working there were young and fun. The music they were playing was lively and made the whole experience exciting. I found a dress I absolutely LOVED! When we went to order, Stephanie was putting the info in the computer. She put the thread color as "metallic." I asked her about the color because I wanted to thread to match my dress, which was an off white color. She said, "That�s just what it�s called." A few weeks later we were in the store for invitations and I saw my dress, but with shiny gold thread and I knew that was what the "metallic" was! I asked someone else and luckily they were able to reorder my dress with the correct color thread! Then, she entered a size 4. I tried on a size 6 which was snug through the hips so I did not understand this decision at all. When I asked her about it she said that because it was a corset back it should be smaller. I asked her many times if she was sure because my measurement indicates I am a 6/8. Everywhere it says, �no returns, no exchanges� so I was a little worried. When my dress was delivered my mom and sisters and I were so excited to try it on. We were all in tears and frustrated that the dress was so small I could not put it on! I called, scared to death, that they would not give me the proper size because everywhere it says, �no exchanges, not returns...� They did recognize that it was their mistake and allowed me to make an exchange after offering that I pay to get it altered... Finally the dress came in. It was the right color and size, but the alterations Stephanie told us would be under $100 were actually $400! Half the cost of the dress... We also got our invitations from the store. I love them and everything turned out great, but the girl helping us had no idea of envelope etiquette... I really had to research everything myself... The manager of the store never says hello when you walk in or goodbye when you leave... My mom called her the Mannequin. One time I heard her talking to one of the girls working there. The girl said, "I dont think I should call her. I dont know what I am talking about. I will just be making something up." And her manager, instead of preping her or teaching her what she didnt know, just said, "Call her..." Good job :( I am glad I wasnt the one she was about to call. The couple of messages I did get where full of giggles, side conversations, and even a full out yawn! Very unproffesional. SO, when all is said and done, I love my dress and I love my invitations, but the overall experience was awful. I would not recommend any of my friends to this store.

I absolutely loved my dress!! It was super beautiful, went well with the outdoor-farm wedding that we had, was very lightweight, which was great since we had a fairly hot evening, and I was able to apply some coupons from a wedding show to discount the price of the dress. When I first went in to try on bridal dresses, the service was great! The staff were very attentive and had lots of great suggestsions. I had already picked out what I thought would be my dress at another store, but when I found this dress at Alfred Angelo & had such great service, it changed my mind. I came back a couple of days later to actually order the dress because I had a coupon from a wedding show & it was about to expire. The staff were still very responsive and helpful. At this time, I made an appointment to bring my bridal party & mother back to the shop that Sunday. When we got there on Sunday, they had us in the appointment book, but, after assigning a salesperson to help our party (2 maids of honor, 2 jr. bridesmaids, a flower girl, & 1 mother of the bride), they took her away to deal with some kind of bridal emergency that was occuring for another bride. They said that we could just 'grab anyone' to help us, but it was very chaotic in the dress shop & despite our attempts to get the attention of several different sales people, nobody else stepped up to help us. After muffling our way through dresses & trying things on, with no assistance from a salesperson in terms of sizing, suggestsions, etc, we all left and decided that we would not be buying the bridal party dresses from Alfred Angelo (otherwise, we most likely would have). Nobody called me when my dress came in to the store. I happened to call one day to follow up, thinking that it had to have come in by now. The salesperson told me that it was there, and it was a good thing that I had called, because they only hold the dresses for 2 weeks before sending them back. When I went in to purchase the dress, it was in a thin, plastic dry-cleaner like covering, and I had to buy a more proper dress bag for $6....after spending over $600 on the dress itself, I thought that this was a little ridiculous!!! The rates for alterations that they quoted to me seemed a bit ridiculous as well. I ended up going to a local bridal shop in Elizabethtown, PA, to get my dress altered and it cost at least half as much as what I was quoted at Alfred Angelo. By coincidence, the head seamstress at the local bridal shop also contracts through Alfred Angelo (but they take a big cut of the alteration fees), so she knew my dress well & did a great job with the alterations, which were really minimal. She was great - the dress was great - Alfred Angelo shop, not so much.

My dress was perfect, arrived in a timely manner, and was under $500.The bridesmaids gowns were perfect, and the variety was wonderful.Each girl picked their own dress in the color I chose... they all looked like rock stars.

They were very helpful with finding my wedding dress and helping me into all of them.

The store has a horrible selection for mother of the bride and the dresses you try on are ripped, half torn- hardly appealing even with the greatest imagimation. The girl who assisted us with my daughters wedding dress was very nice while we tried on a lot of dresses. This was our first stop shopping for a dress so it did take some time. However when we returned for a final selction a new girl was helping us and she pulled the noted from our first visit and the first and she left the note sitting in front of us and the comments written down by the first girl who helped us were crude, nasty and very childsih...not surprising since the girls who work there are not very professional at all and have no idea what customer service is.She complained on the paper notes that we tried on too many dresses( we tried on about 8 ) that it toook up too much of her time and she was mad we didn't make a purchase after all her hard work...she was a piece of work ! Thwen when I finaly picked up my daughters dress they ahd the nerve to charge me another $10 - 20 bucks for a dress bag- WHAT ???? I would never use this store for any reason. Horrible slection and service most of all. It's like a 5 & dime brand of wedding apparel.

I absolutely loved my dress! The only issue I had was with the hem, when the dress came in the hem was not sitting correctly and it never did get fixed properly by my seamstress. The other issue was with professionalism, which varied drastically depending on who happened to be working. Overall a good value for your money.

I loved my dress. I had some issues with the woman who made my alterations rolling her eyes at my request, but at the end of the day she did a wonderful job! The level of service depended on who was working, and when I was there it always seemed like children were running all over the place!

Beautiful gown at an affordable price

I got my bridesmaid dresses here. The dresses were beautiful, but the store is SO crowded! Make sure you book an appointment so you will have help and a dressing room!

My gown ended up being gorgeous, but two days before my wedding, I drove an hour to pick up my nicely pressed gown, and then the nightmare started! They forgot to bustle my gown! Then they told me that they were really sorry but there was noone who could do it, so they were really sorry...and attempted to send me on my way. I did such a good job of NOT being a Bridezilla until that very moment. They somehow found this acceptable and did not offer a refund of any kind. They did however offer for me to drive the dress to a shop 2 hours away and sit there and wait for it, (2 days before my wedding!). After making 50 phonecalls, the poor girls had to work after closing time and deliver the dress to the church...but it was a battle that no bride should have to fight!

The dresses were beautiful and came in when expected. The big complaint we had is communication. We had a distance to drive to this location. Because of the distance, we requested all the dresses be held for the bride to pick up. However, everytime someone called concerning the order, the associate on the phone seemed completely confused. It seemed like nobody in the store communicated with one another. We were also surprised that it was requested that the bride would be the one picking up the dresses and they ended up handing out all the dresses to one of the bridesmaids without checking identification! While it didn't pose a problem, it is a little unnerving to think that they will hand off dresses to whomever asks for them. They also wanted to hand the actual wedding dress over to the bridesmaid which she declined to take since she thought the bride should be the one to pick it up. To spend that kind of money, one would think there would be better communication with the bride and control over who is picking up the dresses.

I found my wedding dress at the Alfred Angelo store in State College, but purchased it at the Lancaster store. We received very good customer service in this store as compared to smaller bridal boutiques and especially when compared to David's Bridal. This store did not have the fantastic customer service that the State College store had, but they were very nice. The dress quality could not be beat for even double the price. It was such an amazing and beautiful dress! At the wedding, people made comments that I must have spent a fortune on the dress - they were wrong!! It seemed that this store was busier than the State College one, which could have contributed to the less than stellar service. I must say, though, that the girls at both stores are very knowledgeable about their products. They were able to measure the bridesmaids so well that nobody in the bridal party, including me, needed alterations! That is really rare!!!! This store did a wonderful job, though, working with us. One of the most impressive things to me was their speed! I ordered my dress and it didn't take the 4 months to come in that I was warned it might - it took 5 weeks! The bridesmaid dresses only took 4 weeks! Alterations were said to take 2 weeks - they actually took 5 days! I was not only satisfied with working with Alfred Angelo, I was really impressed!!!! I tell every bride-to-be to check out Alfred Angelo!!! :) - LB

The dress was beautiful; however, the service was horrible. I would never recommend anyone to use this dress store. They had to reorder my dress because it was distroyed when then got it in. I drove a distance there and they never even checked the dress so I had to come all the way home with nothing. When you call them they lie to you and tell you that your dress was altered when it wasn't and you find out when you get there. They got a stain on one of my bridesmaid dresses. They did not alter my dress properly or the bridesmaids dresses. My bridesmaid had to reorder her dress right before the wedding and had to take it to a place on her own to alter it. Even the manager lies to you to make herself seem good. The only worker there that did a good job quite because she was tired of doing all the work for eveyone else's mess-ups. DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Going here was my biggest mistake. It is not work all the hassle to save a few dollars on a dress. They also way over chage on alterations when they don't do it right in the first place.

they did a great job, and my dress was great! i got it on sale too! and they had a lot of choices for brides and bridesmaids. i would recommend to anyone.

I loved their designs with color, so I chose to drive to the Lancaster store rather than visit a local store with their dresses. Everyone was very helpful and remembered my name when I came to pick everything up months later. They helped with swatches and ideas and were very friendly!

They did an amazing job considering I was out of state. The dresses were shipped with little difficulty. Best of all was the cost.

I loved my dress and the staff at Alfred Angelo. Just do not visit the store on a Sat. if you want personal service. However, the costs for the alterations were a little high.

I live far away from the store, and once I was running late for my appointment, and the girls who worked there were so nice and waited for me. They helped me with anything I wanted, let my try the sample dress on when I went to get the bridesmaid dresses just so my girls could see what I had ordered, and were very pleasant to work with. There was a store (not a company store) who sold the Alfred Angelo line 15 minutes from my house but I drove over an hour to go to this store because the staff at the other one was so unprofessional and disorganized. It was worth it.

These guys and girls were awesome to work with! I went in with no idea of what type of dress I wanted, and they were so patient with me as I tried in many, many, many different types of dresses! Their alterations were spot on and I got so many compliments on my dress! The only downfall was that weekend appointments were tough to get. The best solution is to go during the week if you can, or book your weekend appointments far in advance. Other than that, I have recommended them to several friends and relatives, all of whom have had great experiences as well.

I made many trips to the store over a one year period and I was disapppointed to see that the selection of "try on" bridesmaid gowns dwindled as time went on. Many of them had broken zippers or there were limited sized to try. The staff was very curtious and helpful and I was very pleased with the price of the gown and how well it held up on the wedding day.

Be cautious when using this company - make sure if you are ordering your dress, you leave more time than they think it will take. if you are lucky it will come in early. two and a half weeks before my wedding my dress was to arrive at the store for me to pick up. Unfortuantely the dress didnt arrive, and worse than that, no one, not in the lancaster store, not in distribution and not in the corrporate office had any idea where my dress was. about 3 days later i found out it was still in China - well - it had not yet been made and it was made in China. Somehow, i got the dress a week before the wedding, i have a fabulous seamstress and it was all ok in the end. But, since then i have heard of several other women who have had similar experiences with this company.

So I tried to be thrifty and get a dress at a consignment shop and have it altered....well I should have just got my dream dress to begin with. When I started dress shoping I went to Alfreds and fell in love with my "cake" dress...but didn't want to spend $700 on a dress so I found a nice dress at a consignment shop which was really nice but when I had it altered ...it just was not me...so a week before the wedding I flipped out when I had my mom take test shots of me in my wedding dress to see how I was going to wear my hair ect... and I decided right then and there I was going to get my dream dress....I called Alfreds and they were just wonderful. The manager there, Jessica (I Think) was just an angel. They let me buy my dress off the rack and I had it...it was soooo worth it they even gave me the sales price so I could budget it! I highly recommend them.

I bought a relatively expensive dress from these guys and the dress was beautiful. I didn't really have any major issues with these guys. The only small problem I had was my tailoring wasn't done right (therefore creating the appearance of a rather strange looking lump on my dress that looked like a third breast). I didn't have time to get it re tailored, so I'm stuck with the third boob in all my pictures. I had a feeling they were going to mess up the tailoring tho as the lady who was measuring/pinning it was non-communicative and rather in a bad mood that day.However, the girls that worked at the salon were fantastic and I had many friendly conversations with them.

My mother got her dress from this store and had a very good experience. As for my wedding gown, I tried on many in the store and had good service but ended up going with the exact same dress from a local vendor (Ruth Brandt) The same Alfred Angelo dress through her was actually $100 less than at the Alfred Angelo store. Her alteration cost was much cheaper as well since she did all alterations herself.

My original dress order fell through so I needed a dress 12 weeks before my wedding. Alfred Angelo came through. Staff in store was friendly and helpful and I was able to get the dress is 6 weeks. However, I specifically requested that I pick up the dress. Instead, they shipped the dress. It was dropped on my front door via Fedex, no signature required, in a very poorly wrapped, partially opened box and no bag for the gown. The gown was literally just thrown in a box way too big for the dress. The dress was not damaged thank goodness but they get a low rating because of this mishap...they didn't listen and didn't care after all was said and done.

When all was said and done my dress (as well as my bridesmaids and flower girl dresses) were beautiful. Aside from that, the service was horrible and when I had some concerns about my bridesmaid and flower girl dresses, all I got was the run around. I got into a "tiff" with a few of the ladies when I was quoted one price for the bridesmaid dresses and was then told that the dresses were going to cost more. The people working at Alfred Angelo Bridal are not organized and I seriously doubt they are given proper on-the-job training. If you are looking for affordable dresses and have little concern for how well you will be treated, then this is the place for you! If you are looking for more in a bridal boutique, PLEASE LOOK ELSEWHERE!

I loved my dress and the ladies at the store were very helpful!

I purchased my wedding dress from Alfred Angelo. I chose this chain because it was the closest and most convenient to my home and also my bridesmaids' homes. Also, my sister is currently living in Pittsburgh so I wanted to choose a chain that they would also have in Pittsburgh for her to get fitted. My first meeting there was great and I found the dress that would be breathtaking for my big day! I ordered my dress and it came in before expected which was great! I got the call that my dress was in a few days before my bridesmaids were scheduled to go pick out their dresses so I asked the consultant on the phone if I could get measured for my alterations at the same time my bridesmaids were there. They told me that would be fine and to come on in! We went that weekend and had to wait nearly 20 minutes for someone to work with us even though we had an appointment. We were understanding of this as they were very busy that day. As my girls were trying on dresses, I tried on mine and attempted to have the lady who does the alterations start pinning everything that needed altered. She seemed to be getting very flustered that we were asking her to do this...and finally we figured out that whoever called me about my dress did not schedule an appointment for my alterations! The lady who does the alterations was being VERY helpful even though she was overbooked, but we just decided to reschedule it for a later date. The next appointment went great and again the same lady helped us and was very accommodating! We send my dress out again for the alterations to be made. When it came back in, some of the alterations were not done correctly. This was NOT the fault of our local Alfred Angelo. They showed us the paperwork that went with the dress and we could clearly see the directions written on the paperwork were not followed by the facility they sent it to. None of this was detrimental and it did not ruin my dress. There were a few things that didn't get done and the seamstress lady actually offered to do them herself for us so we didn't have to send it out again! This was such a wonderful and appreciated gesture and she did a great job fixing it! Other than that, I was happy with the service of the facility! They didn't have much of a size selection and almost EVERY dress I tried on was 4 or more sizes too large and they had to clip the dresses in the back so I could get an idea of what it would look like in my size. This was kind of disappointing because it made it harder to really know what it would look like on me, in my size...until I picked one and ordered it. Also, they only had a couple small racks of bridesmaids dresses and sizes so it was rare to find a dress style that had sizes for all my bridesmaids to try on. My sister is getting married this spring and is using a different large wedding dress chain in Pittsburgh. Their store was SO much larger and had racks and racks of options for everyone. Every dress she tried on was exactly her size and almost every bridesmaids dress I tried on was the right size and color that she wanted! I think all of that may just come with that fact that Pittsburgh is a lot larger of a city than Lancaster, but it does go to show that every place IS different! Overall, the Lancaster Alfred Angelo's was a good experience for me and I received everything I expected from them! I would recommend any local bride check them out!

Beautiful dress for a great cost (and it came in 2 weeks!). The only problem we had was we tried to order extra fabric, and it didn't come in on time and we had a hard time finding out why.

Bridal Gown:

The MOST frustrating, miserable part of my entire wedding experience. It’s true, their dresses are beautiful and trendy –however, their service is VERY poor. The staff was mostly polite, but it was rare to deal with the same person more than once. Thankfully I ordered my dress WELL in advance of my wedding. I ordered a brand new gown and paid my deposit, and then proceeded to go to the store 4 TIMES to pick up my “new dress” that came in with black marks along the front hem. They attempted to “clean it” themselves several times, only spreading the stain and then actually argued with me and my matron of honor about whether a stain was really there… all over the front of my dress. Finally, on the forth visit, they allowed me to order another new dress which took an additional 14 weeks to come in because the manufacturer is located in Florida (as well as their alterations department –nothing but the actual store is local). I also ordered my bridesmaids dresses from this vendor, which was another nightmare.

Bridesmaids Dresses:

Hoping that my bridal gown experience with this vendor was just a fluke, I ordered my 5 bridesmaids dresses from Alfred Angelo as well. I used them because I liked that they had many different styles and separates (as I let each girl pick their own style in the same color). I also chose them because my gown was white with color down the back and I wanted to be sure the bridesmaid’s dresses matched my color. Once again, the sales people were mostly polite –but they came and went. I took all 5 of my girls in at once to choose their dresses and have their chosen styles and measurements recorded. I even provided the store with a record for each girl. I then had to take each girl BACK into the store on separate occasions to re-measure them and complete their orders because they “misplaced” our information. They also mis-quoted some of the dress selections and my girls ended up paying more for their dresses. They tried to talk several of my girls into ordering extremely large dresses and then having them altered down to their size. Once again, the dresses took longer to arrive then was promised. We would never have gotten the dresses back in time for the wedding had we chosen to allow Alfred Angelo to handle our alterations. Thankfully, once the dresses finally arrived they were the correct color & styles. This store has beautiful options, but the organization and customer service is TERRIBLE!!

I love this store!! All of my friends have gone here to purchase their wedding dress. They're honest with you, if they don't think the dress suites you they'll let you know, and it's not to be rude they just want you to look breathless on your wedding day! The girls at this store are so polite and always willing to help. Even if it's not to try a dress on but ask a simple question.

I loved my dress, it made me feel like a princess! Jessie helped me all through the process of choosing my dress and all the fittings. She was great! I did have to get the necessary alterations outside of A.A. because their prices were too high for my budget and preferences. I purchased my dress on their credit card which was interest and payment free for 6 months and highly recommend that if you have a tight budget-- as long as you're going to make all the payments on time after the six month period!

My dress was beautiful, and they were very helpful with everything.

I was so excited to find the PERFECT gown!!! Not only was I able to find the exact style I wanted (off the shoulder) but they had every size in stock for me try on (unlike many bridal boutiques). Also, the dress quality was amazing (much better than David's Bridal!). I also purchased my bridesmaid dresses here and everyone loved them. They had tons of styles and colors that looked great on all of my girls.The only problems we had was with the consistency of service. Every time I went in the store I was working with a different associate since many of them only worked there for a few months. Also, one of my girls ended up with the wrong colored sash and we did not realize it until the day of the wedding -- however, we just had the maid of honor wear it -- and since it was only a slightly different shade of blue -- everyone thought it was deliberate :)I especially recommend this vendor for brides who want to be able to TRY ON their dress before buying it! And -- they carry everything from a size 2 to 28 Womens -- in every style you can imagine!

For my dress, I knew this was the store I wanted to go to. I found a dress after trying on only 4 dresses. The associate I worked with was very helpful and professional. I only rate a little lower because there was an issue with my maid of honor's dress. While my dress measurements were right on (I didn't even need alterations), the associate who measured my MOH had her order a dress about 3 sizes too big (my MOH had not lost any weight that would explain the huge difference in size). The cost of alterations to get the dress to the right size would have cost almost as much as the dress and they have a no refund policy so she was not able to get her money back. She eventually was able to talk to a district manager who agreed to a partial refund, but my MOH ended up getting another dress elsewhere for much less than the cost of alterations. They only problem I personally had was my dress did take longer than quoted to come in and had I needed alterations I probably would not have had my dress done in time. As I mentioned though, the associates I personally worked with were great and my overall experience was above average. The cost of the dress was also reasonable to me, as I did not want to spend thousands of dollars on a dress.

I was glad to get my dress for a good price but I do feel that the sample dress that I tried on was stretched out and therefore I should have ordered a dress a size larger. Other than that, Alfred Angelo was a good vendor

Alfred Angelo staff was very flexible with me when I wanted to change my bridesmaid's dress style at last minute. The management stepped in to help me out and I am forever grateful for that!

The dresses from Alfred Angelo had the best style and color selection of all the vendors. They also had a $20 off sale for my bridesmaids. They associates were very courteous and helped my huge party of girls that took over the store. All of the dresses were beautiful, well made, and came on time. Two of the dresses did not fit right- one because I had a ten year old buy a dress made for an adult (she loved it!), and the other because the top came up too high and showed the belly. I do not know if they would have fixed this since that girl ended up dropping out of the wedding due to a conflict with another party member, but there service otherwise was phenomenal. The dresses cost between $70 to $160 on sale, but three of them cost less than $120 (my girls all got different dresses in the same color). The other nice thing about these dresses is that many of the styles can be worn again!