Alfred Angelo - Orange County

First off, I should start with saying that I absolutely LOVED my wedding dress! It was gorgeous and everything I wanted or dreamed about! The store itself gave me mixed reviews: staff was nice, if a bit busy. They were helpful though, and did cater to you when you set an appointment and stuck with it. Wedding dresses are very expensive, so I can't complain too much, but their dresses are definitely not the cheapest things out there. The biggest flaw though is alterations: they are SUPER expensive and definitely not flexible at all. I would say if you do find your dream dress here, go somewhere else to get it altered, because the alterations ended up costing almost half of what the dress did. In the end it was worth it, but definitely review all of your options before choosing any one store/alterations place.

they were awesome i got my dress there on the first shot! they were'nt pushy like at davids bridal. awesome prices and had a variety of selctions.

Denise is fabulous! Very helpful, kind, and helped me find the perfect dress!
The tailor lots have had problems with her. For me, she was fine.

The dress i wore in my wedding was originally $3500 in November of 09 when i tried it on, i just couldn't afford it. I bought another dress but pretty much just settled. In March of 2010 my mom and i went back to try on that dress again...i just couldn't take it, it was the one! I tried it on and cried...my mom said to just get it! When the lady rang it up it was $799...holy cow! She said the price dropped because it was last season...lol, 5 months ago, I WILL TAKE IT!
One point: don't get your dressed altered here, they completely rip you off. My wedding planner (Jennifer Renee) found an alteration place to do it for 85% off of what they were gonna charge me.

I had major issues with alfred angelo they told me my dress could me altered one way but there was no communication with alterations so once my dress was ordered and came in alterations tols me there was no way they could make my dress that way. no one knew what was going on or made accomodations to fix the problems that they caused. it took many meetings with managers to get anything close to what i was told i would have and we were compinsated in no way!

We purchased our bridesmaids dresses here. They were helpful, but also very busy despite having an appointment there was a lot of waiting. Alterations are not included.

all is good. the only complaint i have is when i ordered the dress they ordered a size bigger then what i tried on.... ultimately it's my responsibulity to check the size on the final order, but why was a bigger size ordered ?? this then caused my dress to need alterations that i had to take somwhere else to have done. The staff was great, they worked with me and took as much time as i needed.... but be careful. i ordered my dress before i even booked my venue as they told me it would take 6-9 month's to get the dress in and altered. Suprise, the dress was in w/in 2 weeks, and if i didn't pick it up in 14 days i would be charged for storing my dress, so make sure you have all your money for the dress before pourchasing it... this was not a problem for me, but when i wasn't expecting to pay the balance untill 4 month's later it was a little shocker.

They were able to fix my wedding gown the way i wanted it. The dress came out beautiful. They did everything in a timely manner. They were very helpful.

So unfortunately I did not have a very good experience with this vendor. They consistently gave me wrong information, such as the cost of my dress, the discount that I would be receiving, the date of when they would be getting my dress in. It was a disaster! However, after I did receive my dress I got alterations done and I must say the alteration lady really helped increase my view of Alfred Angelo. She was very accommodating, sweet and discounted a lot of items due to the bad experience I had while trying to purchase my dress. If it wasn't for her I would have given this vendor zero stars.

I got my dress at this Alfred Angelo and was really impressed with the experience that I had. My consultant was LaToya and was AWESOME! She helped me try on all my dresses, added veils and headpieces to help complete the look. She listened to my thoughts and would pick out the exact type of dress that I was discribing to her. I ended up with the very first dress that I tried on....It was an amazing experience! And you couldn't beat the prices!

6/16/09 UPDATE: Mary their seamstress quoted me over $900 to alter my dress. Are you kidding me? I looked at her and said - So you're telling me that it's going to cost more to alter the dress than what I paid for the dress? She said - yup, that is just the way it is.
I understand that this is how the bridal shops rip you off with the alteration costs. What really upset me is that the girls were all so nice, made me feel comfortable and ASSURED ME that their seamstress Mary "can do anything" with what I wanted for my dress. They kept on raving about how nice and great Mary was. I bought the dress because all the girls convinced me that Mary can do whatever alterations I needed and I had "nothing to worry about". What makes it worse is that they all knew that I had a tight budget for this dress and the wedding (my fiancee and I are paying for ourselves. And in the end, Mary was really rude, made me feel like I was worth absolutely nothing and I walked out of that store full of anger and practically in tears. My fiancee wants me to file a complaint with the BBB because they basically pulled the Bait and Switch method. Needless to say, I took it to Mahtab and I LOVE HER. She quoted me incredibly so much less and she was nice, sweet and basically wiped my tears.

5/16/09
Alfred Angelo was the first bridal shop I went to. I drive by it on the way to the freeway and it is literally 5 minutes away from where we live. I honestly had the greatest, most relaxed, comfortable experience trying on bridal dresses. I went with a girlfriend who bought her dress at this Alfred Angelo and she was super awesome taking all the pictures of all the dresses I tried on. This was my first time and I was very nervous, almost kind of dreading it because I don't really like being center of attention too much. My bridal consultant was Latoya and she was so amazing! I had so much fun with her! It was almost like hanging out with a cool friend, except she was helping me slip in and out of tons of wedding dresses. I came in with dresses I wanted to try on and I gave her reign to pick out some that she thought would look good on me. She made me feel so comfortable. Even the other girls working there, including the manager were just very friendly, laid back and very down to earth, absolutely no pressure. Latoya gave honest feedback on all the dresses I tried on too. It finally came down to me falling in love with 2 dresses which were well under my budget which I was really excited about.
I went to a few other bridal places, some older, some nicer and more trendy, expensive and tried on some gorgeous dresses. But in the end, I found the dress that made me feel like a bride... and it was at Alfred Angelo.

Let me just say that I was very happy with my dress and the cost. But their customer service is crappy. None of the girls there have a clue as to what is going on. When I first bought the dress, I was lead to believe that they store the dress for free. (I bought the dress in December and my wedding was in October) So anyway the dress was ready the end of Jan, and they shipped it to my house!
SO I had my dress for so many months and when I asked them about them supposedly storing it for me, they said they only do it if I get alterations done with them. Every single time I called the store no one knew what was going on. I had to make a complaint with the corporate office. and they applied a $100 credit to my balance which made me feel a little better but I was still upset about storing the dress my self. I would not recommend them to anyone

I loved my dress! I felt like a princess but I didnt pay for it like a princess would, it only cost $500 [compared to some of my friends that spent over $1000 I felt like I got a steal] I definitely recommend buying a dress here

I would not recommend any bride to do business with Alfred Angelo. Although my dress came out nice in the end the stress and tension that was brought upon me during this process was so not worth it. This place was so unorganized and none of the employees seem to know what was going on with my dress. I got too many lies about the status of my dress from both the staff and manager. Even the manager said that her staff was unexperienced. Two times that I went in to the store I saw that there were two other brides that were also complaining to the manager about false information so I know I was not the only one. I had to pick up my dress and take it to the Alfred Angelo's alteration shop myself to put a rush order. It was an inconvenience and just added unecessary tasks to my already busy life. Not until the end was the manager trying to make up for my ungrateful experience. But by then it's too late. My dress was not ready until one day before my wedding and more then once I was told it would not be ready until after the wedding date. What the heck would I need it for then. I would not go back to Alfred Angelo again.

I loved the dress i chose. It was perfect. The wonderful people at Alfred Angelo's helped me get the right size, and the only "alterations" i needed was to add the bussel. Mary their seamstress was amazing too. She was able to do everything so quickley and I couldn't have asked for more. THe only issue we had was on my moms dress, but that issue was fixed almost imediatley.

WHAT A DISASTER!!! This company should not be in service... The manager (Eilene I think is her name) is an awful condescending woman who is rude, non-responsive, and infuriated ALL of my bridesmaids. Nobody communicates with each other at the store. My Aunt ordered her dresses through them but she lives out of town, so they suggested it be ordered over the phone... NOT ONLY did they order the wrong dresses, they over charged the credit card, took weeks to refund the over charge, refused to refund the rush charge (when it was their fault for the rush because they ordered the wrong dresses), and they were beyond rude. Their employees YELLED at 2 of my bridesmaids, never returned phone calls they promised to return, and purposely ordered all of their dresses too big, so all of them HAD to get expensive alterations.
The bustles I paid for on my dress, ALL fell out throughout the night of my wedding, and by the end of the night, my entire train was dragging on the floor. Since their dresses don't come pressed, I had to have my dress pressed for $90, and it came back more wrinkled and with sowing machine oil spots on the back, so I was forced to take it elsewhere to get it done right, and since they don't refund money, no matter what, I was forced to pay twice. The experience at Alfred Angelo was a disaster.. Shop elsewhere... they may be priced well, but the customer service is so poor, I would either go to David's Bridal, or pay a little extra somewhere where there is nicer people who know how to use a tape measure, and actually respond to your questions and comments. Alfred Angelo should be ashamed of the drama they caused my wedding party. It was the worst part of my wedding experience, very sad. :(

WHAT A DISASTER!!! This company should not be in service... The manager (Eilene I think is her name) is an awful condescending woman who is rude, non-responsive, and infuriated ALL of my bridesmaids. Nobody communicates with each other at the store. My Aunt ordered her dresses through them but she lives out of town, so they suggested it be ordered over the phone... NOT ONLY did they order the wrong dresses, they over charged the credit card, took weeks to refund the over charge, refused to refund the rush charge (when it was their fault for the rush because they ordered the wrong dresses), and they were beyond rude. Their employees YELLED at 2 of my bridesmaids, never returned phone calls they promised to return, and purposely ordered all of their dresses too big, so all of them HAD to get expensive alterations.
The bustles I paid for on my dress, ALL fell out throughout the night of my wedding, and by the end of the night, my entire train was dragging on the floor. Since their dresses don't come pressed, I had to have my dress pressed for $90, and it came back more wrinkled and with sowing machine oil spots on the back, so I was forced to take it elsewhere to get it done right, and since they don't refund money, no matter what, I was forced to pay twice. The experience at Alfred Angelo was a disaster.. Shop elsewhere... they may be priced well, but the customer service is so poor, I would either go to David's Bridal, or pay a little extra somewhere where there is nicer people who know how to use a tape measure, and actually respond to your questions and comments. Alfred Angelo should be ashamed of the drama they caused my wedding party. It was the worst part of my wedding experience, very sad. :(

Okay...the last thing for you to happen it for you to be stressed out about your dress or your bridesmaids dresses when there are so many other things for you to stress about during your wedding process. All these people want to do it sell something to you. I am not sure if they even care whether the dress looks good on you or not. The lied to me and told me that it would take 7 months for me to get my dress because it is custom made. I freaked out because my wedding was 6.5 months away. I thought that would be perfect that it would take a while because then I would have extra time to pay for the dress of my dreams which was $2000 (over my budget but I had to have it). I got a call less than 2 weeks later saying that my dress was in and that I had to pick it up and pay off the balance of $1400 by the weekend or they would send it back and I would lose the money that I put down for the deposit! I was frickin pissed!!!! Oh and she ordered the wrong size at first...good thing I am crazy and called to make sure that she got the right size ordered.

Secondly, all of the girls that bought their dress from this particular store (some bought the dress at a store near them because they lived out of town) except for one had major issues with their dresses. Two of the girls she totally messed up on ordering the proper size and also they were pressured at the fitting and the lady was very impacient.

Aside from all of this stress...which i don't think is worth it...my dress was the most gorgeous dress ever. But if you can find your dress somewhere else it's probably best.

Alfred Angelo delivered on time. I loved the dress and hemming services were easy to work with as the seamstress was a joy to work with as well.

I was so surprised that I bought my wedding gown here. I truly thought I would end up pruchasing it from Mon Amie or somewhere known for it's "really fashionable" gowns. But I LOVED gown immediately! I walked into Alfred Angelo on a total fluke. My wedding gown was so well priced, gorgeous beyond my wildest dreams (and totally unique - I haven't seen anything like it in magazines.) Definitely look at their Sapphire or Piccione collections if you want something a bit more upscale and elegant. My gown was from the Sapphire collection. The Huntington Beach staff was amazing. I had a $250 coupon, plus got an extra 20% off of everything. I bought my dress, veil, and crystal headpiece all for a phenomenal price. On our wedding day, I got compliment after compliment on my gown. But most importantly, my new Hubby ADORED my gown and how I looked in it on our Wedding Day. It just goes to show that you don't have to spend a FORTUNE for your dream wedding gown!!!

I went to the Brea store. Beautiful dress and great customer service! Jessica is great and even called my bridesmaids to get them to order their dresses.

They said it would take months to get my dress in but in came in less than 2 months. My veil came a few weeks later. Got my dress for about $600. the size they recommended was a whole size too big so alterations there came up to $320! super expensive but they guarantee their work so I guess it was worth it.

Alfred Angelo offers high quality dresses for affordable prices. The staff is great to work with and every step of the process of fittings, bussels, etc went without any issues.

I know that buying from a big bridal chain store is not always ideal, but my experince with Alfred Angelo was exceptional. They did not try the "hard sell" approach, but rather tried to find a dress that fit MY style and MY budget. I loved a few, but hadn't found "the one" - then my mom saw a girl trying on a lace gown and wanted me to try it. Although lace was not my thing I was open minded and said OK- it looked awful :) BUT the consultant helping me said that if I liked that one, she had a few more she wanted me to try... so she brought out a couple more and the last one was "the one"! My whole family cheered when I walked out of the dressing room and it was hilarious. I wanted to think on it, so I left with out any argument from the store (suprising). A week later THEY called me to let me know it was on-sale! YAY :) Of course I went in and bought it and was able to save nearly $300.
All in all it was great...
FYI: I did not have the alterations done there ;)

Only took 1 month to receive my dress. Did not order bridesmaid dresses because they did not carry the shade of merlot that i wanted. Alterations lady is great. Pricey but worth it!

Beautiful dresses, Kinda pricey. Good for advance orders. Cannot just by dress from store. Hard for last minute dresses

I would not recommend anyone to go to this store. I am sure Alfred Angelo has gorgeous dresses and other stores are probably better to work with but this particular location is awful. The sales lady recommended I order my dress short which was to short for my 5'5" height and then they charged me $200 for it. No one was helpful when the dress came back to short in fact they didn't want to do anything for me even after I spoke with the district manager. Eileen is the store manager and she is extremely rude and unhelpful. I would have said just forget the dress and give me my money back but my wedding was only 3 weeks away so the seamstress did what she could to make it better and I was only able to wear flats on my wedding day, what a disaster!
I also felt that everything was overpriced in the store for example, I spent a lot of money on my dress and then they charged me $450 to alter it on top of charging me $90 to press it. Nothing was included in my $2000 dress purchase which I thought was bad business.

Loved my dress, loved the price, loved the customer service, there was nothing bad about my experience with Alfred Angelo. I am not a standard size to fit, but they managed to find dresses of all types in my size that made me look absolutely beautiful! Thank you, Alfred Angelo!

I live in San Diego and had gone to the Alfred Angelo in San Diego, but received bad customer service there (made to wait a long time, saleswoman pushed dresses that were clearly not "me"). I stopped by this Alfred Angelo while I was visiting my parents, and was blown away by the customer service. I did not have an appointment, but they made me feel welcome and let me try on dresses. The saleswoman (Xotchi - who has now become a manager) was very knowledgable about every dress, and the various features and options for ordering. They let me come back 3 more times to try on the dress I liked (to show my maid of honor, my mom, and again before I actually ordered it). Ten days later, when they called to tell me my dress had come in, I thought there was a mistake! The staff was nice and explained that it was a brand new dress, and since it was before Chinese New Year, the factory was rushing to get orders out before they closed for the holiday (I ordered on Thanksgiving weekend). They even humored me when I brought a bridesmaid in with me to inspect every inch of the dress before I signed for it.

The customer service continued to be fabulous when I brought my bridesmaids in on mulitple occasions - everyone grew up in Orange County, but now lives out of town, so it literally took months, and we never had everyone in at the same time. They were amazing and brought out the different dresses that bridesmaids who weren't there were interested in, so we could see them all together. They also let one bridesmaid who wore a suit bring it and try it on in the store so we could see everything together.

I'll be honest - some saleswomen are better and more knowledgable than others, but they also accomodated my requests to schedule appointments with certain ladies. So long as we didn't go on a Saturday afternoon, I never felt that they were too busy or rushed.

They also send out a lot of mailers when you sign up, but I think they are the only vendor who has stopped sending me things now that the wedding date has passed! This shows that the company is organized. The mailers also have great deals (I got $100 off my dress!), and there is a discount for your bridesmaids if you order your dress from them.

Amazing dresses so pretty. Treat the bride good. But not very nice and responsive to the bridesmaids.

I went shopping for bridemaids and flower girl dresses here, and it was very easy to find what we were looking for. The sales staff just gave us run of the store and allowed us to try on as many dresses as we needed to. We left after about 2 hours and had the perfect bridesmaids dresses choosen. I went back on a later day to find the perfect flower girl dress. The good thing about Alfred Angelo is that all the colors coordinate!

My dress was exactly what I wanted, fit right off the rack and was 50% off to boot. I was thrilled to find the dress I wanted right away, but even more impressed that the ladies brought me almost 8-10 more to try on just to make sure I found the perfect one. The beauty of Alfred Angelo versus David's Bridal was that when I told them what I was looking for, they actually brought me dresses like that instead of just the "hot" dresses of the season. Highly recommend this store. I didn't have any size alterations but I did take out a layer of tulle with only 3 weeks before the wedding and Mary, their alterations person, was great. The dress was perfect, fit like a dream and was beautiful.

Excellent service and selection!

I made so many appointments with this location and they were so accommodating. They were always ready and willing to help in anyway possible. They also were knowledgeable in the designs, cuts and colors perfect for me and what I was looking for. They are always having great sales and offer designer based gowns at a great price. I also met some of the gals at a Bridal Expo and because they were so wonderful to me there, they remembered me and gave me a $50 discount on top of my discount card!

Breanne was a doll and they got my dress to me (at no rush expense) in A WEEK! I'm so thankful to these ladies, the store and the selection of plus size gowns that don't look like mumu's or clown costumes.

Love the quality of my dress for what it cost!! It was exactly what I was looking for and was the first dress I tried on in the store! It came in early...and in the correct size. Sales people were very nice. My only issue was they took down the area code to my phone number wrong and no one thought to try 714...instead of 716??? come on, its the same area code as your store?! But they ended up mailing me a letter saying my dress was in and like I said, 3 months earlier then they said it would be!!! :)

My dress was exactly what I wanted. The store is a bit cramped but the girls there are very nice

could not find a more beautiful dress that fit in my budget.

This was the best part. My dress looked amazing.I never felt so beautiful in my entire life. I absolutley loved my dress.

The dresses were gorgeous and everything I expected.

I ended up choosing the second dress I tried on, and it happened to be from a previous season so I got a great deal! My favorite thing about my dress was that it was UNIQUE! I had never seen anything like it and I have not seen anything since.

I went to the Alfred Angelo location in Huntington Beach and tried on one dress that I loved, beautiful, white strapless with a pick up skirt, was sure I was going to get it but wanted to take a couple of weeks before I finalized. We ordered the bridesmaids gowns in deep red, strapless with a pick up skirt and corset style back. All 6 of my girls loved it! (which doesn't always happen!) The staff was great with all my girls even though we had to schedule at different times because some lived outside of orange county. When I went in with my maid of honor to order my dressI saw this beautiful dress on display, white, strapless A-Line with simple skirt but the back was to die for, corset style with deep red all the way down into the train with beautiful white embroidery on the red. I decided to try it on and fell in love with it! It screamed me, from the front it was class wedding beauty but from behind it was all rock n' roll! The sales girl was so helpful and I purchased it that day, the alterations were inexpensive and done in a timely manner. So not only did my girls love their dresses, I totally rocked mine! I received comments all night on how unique and beautiful the dress was! It was the perfect dress for the perfect price on the perfect day. I would recommend Alfred Angelo and their staff to anyone who wants a beautiful dress without breaking the bank!

I was very happy with my dress and the dresses for my girls. The consultants in the shop were very helpful, and worked with us to solve the problems caused by the alterations department. My advice? By your dress from them, but don't have them do the alterations. The dresses came back in worse shape than they left in and had to be sent back again, nearly not making it back in time for the wedding.

Got the bridesmaids dresses here and they were great!

Ordered dress 18 weeks before wedding and told would be in in 2 weeks. Needed continual followup (to the point of almost daily as the wedding got closer) and then the dress arrived less than 10 days before the wedding and still needed alterations. They had great prices but had I known the stress that would be involved I wouldn't have bought there.

The original sales person I was assigned (Rachel) was absolutely fantastic! She was incredibly attentive, very professional, and kept me informed at all times. She was not at all pushy, and made me feel sooooo comfortable. She was great with my wedding attendants as well! The shop was having a sale, which meant I received a $250 discount on my dress! WOOHOO!! I absolutely LOVED my dress and got a million compliments on it!

I loved this place! the dresses were very reasonably priced!! I was lucky and got mine on clearence, it just happened to be my size and got the dress of my dreams for $350. My mom did some alterations and it was perfect!

I loved my dress!!! It was perfect! Did have some problems/issues with the alterations and confusion of when my dress would be ready. I also got my bridesmaid dresses there too.

While I waited 6 months before the wedding to find a dress, and they were accommodating. I did find myself not helped when I was there due to high turn over, but I wished they would have rescheduled rather then squeeze a bunch of brides in there. However, because of this I took my dress elsewhere for alterations.

We bought our bridesmaid dresses here. It's a good place because you can pick different styles all in the same color/fabric. The quality is ok, but those dresses are really only meant to be worn once... It isn't expensive so it's a good place to go for frugal brides.

I got my bride's maids' dresses there. Very affordable dresses that are nice. Not just your typical boring colors. Lots of ways to make them original looking. All the girls wore the same color and the same skirt, but they had different tops to fit their body type. They still looked like they were in the same wedding, but unique in there own way. The store does have a bit of the "Warehouse" feel and YOU gotta know what you are looking for. Its not like a boutique shop. I didn't get my wedding dress there. The staff didn't seem to have expertise in that area.

Sometimes they were a little too busy to help. But overall great. I loved their styles and prices.