Alfred Angelo-San Diego County

I was promised my wedding dress 3 weeks before the wedding and had to call numerous times (they NEVER answer the phone it goes straight to the answering machine) to see why there was a delay and no one had an answer... dress arrived 2 weeks before the wedding. Alterations to bustle the dress were outrages $500, NO thanks!Some bridesmaids were asked to pay a RUSH order fee and others weren't (all ordered same day but at different times of the day)One of the bridesmaids received her dress and it was 2 sizes too small. The tag on the dress said it was a 12 but the dress was obvioulsy an 8. When it was brought to the attention of the store manager she began to argue and imply she had gained weight (2 sizes in a month) instead of simply measuring her again. Once I suggested that she measure her or have her try on any other dress in a size 12 ... she huffed and puffed but agreed to measure her and realized that it was a mistake and apologized (too late).

There are definitely some pros and cons to my experience at Alfred Angelo so I will remain balanced and present both the good and the badThe good: I loved the dress selections and I found the perfect dress in my price range. The lady helping me respected my budget and did not attempt to show me dresses that were above my amount I was willing to pay. I can't stand when that happens. If my budget is let's say $1000 don't show me a $1400 dress and say it's okay it will be on sale soon! No, if I say $1000 or less bring me dresses for a $1000 or less. Again, the ladies at Alfred Angelo did this perfectly. My dress came in quickly and the alterations were done by a very friendly team of seamstresses. Everything arrived as they quoted me and there were no times when I was concerned about deadlines for my items to arrive. My bridesmaids who live in Texas and Virginia said they also had positive shopping experiences when picking out their bridesmaid dresses for the wedding, too.The bad: One of my San Diego bridesmaids had a terrible shopping experience and I was there when she came in for alterations done and I did not like what happened. The day of the alteration appoint my friend called and said she would be coming there straight from work so she would not have the bra that she is planning on wearing at the wedding. The lady on the phone said that's fine. When we showed up for her dress to get altered, the sales lady (an older blond woman, her name escapes me now) tried to pressure my friend into buying a strapless bra that was available at the store for when she was getting her dress altered. My friend declined saying the dress can be altered in her current bra because she knows how it will fit. My friend and I both agreed that it felt like the reason why they were okay with my friend not bringing her strapless bra to the fitting was because they were going to try to sell her one. Even if that was not their intention, that is how it came across. My friend got so upset with the situation she decided to get the dress altered at her tailor instead. I don't blame her.So while I had a positive experience getting my dress, I don't like what happened with my friend and I found that to be a bit unprofessional of them.

Overall had a good experience. There was one time I walked out after waiting to ask a sales clerk a question and after almost 5 minutes of waiting and not being acknowledged by the staff. While they lost my sale on an accessory, I had great service the rest of the time. I absolutely loved my my dress!

wow! I love my dress and I want to wear it everyday. They were very helpful and they even offer a military discount. The dress was pricey but my parents were happy I found the dress I wanted. I needed it altered and that was even more money. I would say I payed $400 extra for alterations. It needed to be done.

I had a couple of trips to this store before finding my dress. Everyone there was incredibly helpful and friendly both visits, as well as when I went to pick the dress up. I bought my dress off the rack as it was one that had been discontinued from their Picconi line, and it was half off. As soon as it was zipped up, I had the "this is my dress" moment that I had been hoping for. I had tried on many dresses in many boutiques, and even before I purchased my dress, Alfred Angelo was my favorite. The dress itself was so much more beautiful and well made than others I had seen for the same price, even before the half off. I highly recommend this store.

I will never recommend Alfred Angelo in Clairemont Mesa to another bride. Yes, I loved my dress and got a great price on it, but the positive things about my experience stop there. I emailed corporate many times about my issue with them and got one response with a bunch of lip service and no actions to back it up. When I followed up on the emails, I got zero response. They are unprofessional and don't care about customer satisfaction at the store or corporate level and I will NEVER recommend anyone to that store again.

We originally were working with a fantastic Sales Rep named Susan. Unfortunately she left the Company and we got stuck with not so stellar employees.

I had never heard of Alfred Angelo but my maid of honor took me there just to 'look' and get an idea of what I'd like. The second dress I tried on was the one. My consultant was Matt and he was wonderful on every level. We ended up getting the bridesmaids dresses there too. I also received a military discount on my dress so the price was perfect and way under my budget. The only small snafu was that I was under the impression that my bustle would cost $35 and it ended up being $108. I guess I did not hear them say it starts at $35 and goes up from there. But overall it was a great experience.

I got my wedding dress, veil, bridesmaids and flower girl dresses from Alfred Angelo. My appointments were all positive experiences as were my in-store fittings. My dress was stunning! My bridesmaids and flower girls were beautiful as well in their dresses. The only problem was when I took my veil out it had some rust spots. I took my veil back to the store and they happily replaced. I don't think it was the right color when I got the new one. I wasnted an ivory one and on my wedding day my veil was clearly white. A little disappointing, but in the end I was very happy with my dress, which out-weighed my feelings on the matter.

Beautiful dresses, but very rude manager

Absolutely loved my Alfred Angelo dress however when I went to get fitted the seamstress was a bit unprofessional and called me last minute to change my final fitting appointment. I ended up having to go on my lunch break without any of my bridesmaids. This was a bit frustrating however, in the end my dress was perfect and the employees at Alfred Angelo were very accomodating to my needs.

I got my wedding dress here. I thought my dress was beautiful and it was a great price. Everyone was very kind and helpful to me while I was hunting for the right dress. I was hesitant about shopping here after I had a bad experience while buying a bridesmaid dress for my cousin's wedding but I was very pleased with my dress and jewelry purchases.

I was a little disappointed with my experience at Alfred Angelo. When we originally bought the dress the staff was great. Very accommodating and helpful to our needs. Then when we went back for the fittings we had a few issues. The alterations lady was late to both of our appointments by about 20 minutes because she was out to lunch. Then when we came for the second fitting two weeks later she forgot half of the things we had already paid to fix on the dress. They said they didn't have any bra cups so we went to buy them and then when we went back the second time they had them. Worst of all, the alterations lady gave us her business card when we were leaving the last fitting and said that if we went through her next time our alterations would have cost only $200 instead of the $450 that we already paid which was more than half of the cost of the dress. When we made the bustle after the ceremony it broke about 15 minutes later which made my dress extremely long in the back during the entire reception. It was so long that I changed into a black dress because it wasn't easy to dance in. If you decide to go to AA, I would recommend getting your alterations elsewhere :/

Love love love my dress! It was amazing, and I'm so sad I can't keep wearing it after the wedding. They do great alterations too! Their worth every penny.

Staff is very helpful and makes you feel comfortable. My bridesmaids and flower girl also got a discount because I bought my gown there which was a little bonus.

A decent wedding dress experience.

I liked my dress but there are some hidden prices.

My wife got her wedding dress here, bridesmaid dresses and flower girl dresses. Everyone was so helpful and hospitable to her, even to the bridesmaids when picking up their dresses. They also offered us discounts next door for gentlemen's tuxs at Friar Tux Shop. Very helpful!

My dress was awesome. The alterations were more expensive than I was originally quoted, but the dress was so pretty that I did not care. The store also shipped my dress to Miami and arranged for the Miami store to steam/press my dress for free. Very happy with them.

I loved my dress..fit like a glove. I bought my two maids dresses here and also the flowergirl dress. They were rude there and also very pricey if you want alterations(we went somewhere else after learning the prices). All the dresses in my wedding party were beautiful. The Manager there was an idiot...she should be fired!!!

Talk about the worst customer service ever - what a nightmare!! YOU ARE ABSOLUTELY CRAZY IF YOU SPEND YOUR MONEY AT ALFRED ANGELO. I made the mistake of buying my daughter's bridesmaid dress from them, because she was my only attendant and she loved the dress. They took her measurements, told me what size to get and that's what I ordered. When it came in, it was too big in the chest, so I figured easy to fix, no problem. It took WEEKS to get the alterations finished and they cost MORE than the dress. Once it was back she tried it on and the zipper didn't lay flat, which it had before alterations. When I asked them to fix it, they said they couldn't - obviously I had ordered the wrong size based on her measurements. Then they tried to backtrack and said my daughter had gained too much weight since the first fitting and that wasn't their fault (in reality she had lost weight - but why would you say that to a 13 year old??). They were rude and a complete nightmare to work with. They have an answering machine, but don't return the calls, and then scolded me for coming in without an appointment when I couldn't get anyone to answer the phone. I finally took her dress to the store I purchased mine from (Here Comes the Bride - the are amazing!) and they said it would be a simple matter of adding some boning to the back of the dress - and they did the alteration for free in only a day - spectacular! AGAIN - YOU ARE ABSOLUTELY CRAZY IF YOU SPEND YOUR MONEY AT ALFRED ANGELO.

I love my dress!!! And when I was picking out my dresses the girls were very helpful and attentive.I was told my dress would take several months to arrive, so I was very surprised that it showed up in three weeks. I tried on the dress and it fit like a potatoe sack, the dress for my fitting fit perfectly and I ordered the exact same size. The sales girl who helped me out originally tried to convince me that I had lost so much weight she barely recognized me, honestly I only had lost 3-5 pounds. I took the dress home but later called because I was upset at how huge it was. Turns out my dress was a size bigger than I requested but with the wrong size sewn into it. It now took three more months to get my dress.Other than the alteration people not being on location when they said they would be there and me having to return, there were no other problemsI'd recommend this vendor just give yourself plenty of time in case of mistakes.

I bought a bridesmaid dress here for one of my best friend's wedding. The staff was helpful, professional during measurements, and the whole process ran very smoothly.

I was very happy with my dress but the service and the attitude of the employees was very distasteful. From being short and rude to pushy and flat-out lying about what exactly I was paying for; they were very difficult to deal with. Not to mention that they didn't complete the alterations that I paid for and didn't even steam/press my wedding dress! Overall I was happy with my dress, but only because I was firm with them and wouldn't let them take advantage of me. I would not recommend them to anyone other than to try on the dress at the store, find the one you want and then order it online. Unless you can be as bossy and firm as I had to be with them.

I absolutely loved my experience at Alfred Angelo. I had a saleswoman who asked me my style, had me choose a price range and brought me dresses to try on. The dress I ended up falling in love with was a few hundred dollars over my budget but she was able to bring it down to my top price! I loved my dress and got so many compliments on it.

Ok, I loved my dress and it was beautiful. However, the lady who measured me sized me incorrectly. I had not lost any weight and had to size the gown one whole size smaller. I had told the lady that I thought she had measure me wrong but she insisted that I go bigger. I think she did it to get me to spend an extra 250 dollars more on alterations.

I had a $500 budget for a dress, so my options were limited. I went to the store in Clairemont Mesa, and the girl helping me chose this dress that isn�t available in the catalog. They have some dresses they�re �trying out� only available in the stores. I LOVED it, plus they knocked off $100 to fit my budget. I was looking for a slim A-line, modified sweetheart, and beading. It fit well, but one thing to be careful about is the panel in the back�it was too small for me. I didn�t want a backless dress, so my mom made me a panel. They tried to charge me more than they quoted for pressing the dress, but I fought it and paid the original quoted price. I also shopped at David�s Bridal, and several places in Norcal (Kay�s, Trudy�s, Bay Area Bridal).

Alfred Angelo's was wonderful. Matthew Gamelin listened to all of things I liked and disliked about the dresses I chose to try on, and found me the dress of my dreams! They had a wonderful "Girls Night Out" that I attended with my bridesmaids. It was a great experience!

Unlike some other San Diego dress shops, I found the people working at Alfred Angelo to be exceptionally nice. Matthew, my bridal specialist, was exceptionally attentive to my needs and what I was looking for in a dress. After trying on several dresses (all beautiful) I found THE ONE that I eventually bought. It was gorgeous, and I had many many people comment that it was the most beautiful dress they had ever seen. The price wasn't too bad either!

i was very pleased with the selection and prices at Alfred Angelo. I got my dress and my two bridesmaids dresses from them and they were all very affordable. the customer service was good, particularly the woman who does alterations she was very nice, although she is only there once a week.

The wedding consultant was very helpful in selecting the "perfect dress" The dress actually cost way less than I expected to spend...bonus. We were shopping at the right time and the consultant was able to give me and my bridesmaids $75 off our dresses. I just wish that she wouldn't have sold me the bra that I will never end up using. My dress laced up the back and I opted not to use the privacy piece, which if I would have worn the bra it would have show. Anyone in need of a bra...34D, brand new with tags, email me at emily.gay@sbcglobal.net.

My dress was the hit of the evening, everyone could not stop talking about it! The alterations were fast and accurate. The bridesmaids dresses also came out beautifully!

They had the dress that I absolutely wanted. Things could have gone a bit smoother, but for the price, I was able to overlook certain things.

I am very happy with my dress I got my dream dress for the budget that I have.

My expressive with this bridal store was not that great. I went there and got sized for my dress 8 months before the wedding. The dress took 2 months to be ordered. About 2 months before the wedding I needed to get alterations done. I tried on the dress and realized it was too big. I went to a friend on mine for the alterations. My friend could not fit the dress because this store ordered the dress 4 sizes to big. I thought they had ordered the right size. I went based on their word. I started to panic. I called the store and they said there is nothing they can do for me because I did not try on the dress when I picked it up from them. Well they did not tell me to try on the dress when I picked it up. I trusted them. The manager said all of her sales reps have to ask the bride to try on the dress before leaving the store. Well they didn't. They only thing they did for me is refer me to there personal seamstress. She did a wonderful job but she was a little pricy. I was not happy with the price. I don't think I would recommend that store. They were rude and the sales reps were not very helpful at all.

Alfred Angelo is great! Especially coming from David's bridal...after I dealt with the laziness and unprofessionalism there, I went to Alfred Angelo and was treated great they helped me with everything! I would recommend working with them any day over David's Bridal

Alfredo Angelo game me what I was looking for with wedding attire. I didn't want to spend a lot of money on things I would only wear one day and I was able to get my dress, veil, shoes, headpiece, jewelry, and bustier for about $1000. The service when I went to pick out these items was great as it was a Friday during the day and I had made an appointment.However, I was less than impressed with a few things, first, the fact that everything I ordered would be shipped seperately and they only hold items for 14 days before shipping back to the warehouse. This resulted in me having to go to the store four seperate times to retreive my order.Also, when I went back to look at bridesmaid dresses the service was noticibly worse. It wasn't horrible but we received a lot less help than I had when I was looking for my bridal dress, even though we had an appointment.The last thing that was slightly disappointing were the alterations. They were very expensive (approx $300 for a hem and a couple darts along the bust), both times I arrived for my appointments the lady was running about 30 minutes late, and she had to cancel and reschedule one of my appointments only 1 hour before.Despite all the above minor problems, I was able to get a gorgeous dress, veil, and accessories for a really good price so I was happy with the experiece. I know I could have spent a lot more at a more upscale store to get better service but I didn't think it was worth it.

I live in San Diego and my mother lives in Connecticut. She wasn't going to be able to come help me pick out a dress. So one day I just got up off my couch and went to Alfred Angelo. I told them I was there alone and asked them for their help and honest opinions. They were super professional, told me the differences between dresses and why one looked better than the other, and were honest without hurting my feelings. They let me take pictures with my phone and send them to my mother for her opinion. The dress I tried on turned out to be a size 18 on the rack, and they clipped it up as best they could to make it be as close to the size 8 I was looking for as possible. The dress I ended up with was beautiful and its a shame you only buy a wedding dress once. I'l definitely suggest Alfred Angelo's for any bridesmaid dresses I might end up with!

The staff were friendly and very helpful. They listened to what I wanted and were not snobbish or rude. And they let me look through the wedding racks myself, some wedding shops won’t let you do that.

This Alfred Angelo branch was the store that helped to get my the correct measurements and DRESS only 3 weeks before the wedding. I was very frustrated that they had mis-sized me and the manager at this store shared my frustration. Kristie, the manager, was able to convince them to pull the ONLY size 8 in the warehouse for me in exchange for the size 12. Not only that, but they paid to fix the stitching on the size 8 because of its defect. We took my dress to the seamstress that used to work at the San Diego store up in Huntington Beach to fix it and do the bustle. It was such an intricately made bustle and she made it look like there was never a defect in the dress. I definitely recommend the San Diego Alfred Angelo.

The service wasn't amazing. The sales people are pushy and they tend to be rude or miss informed which can be frustrating. The only reason I would still say they were recommendable is because the manager addressed my issues well and provided an extra discount for my troubles as well as the great prices of their dresses. I bought my gown, 4 bridesmaids dresses and two flower girl dresses at this location. All the dresses were perfect and all everyone looked stunning in them. The lead time was pretty long, 6-8 weeks for flower girl dresses is what they quoted but it took 11 weeks. Bridesmaids dresses took 7 weeks and my wedding gown took 5 months. Overall it was worth it and I would get my dresses their if I had to do it again, I would just have realistic expectations of what my experience would be like. Also they are paired with Friar Tux which got us a discount on tuxes and helped us match colors very well.

Though I loved the dress I picked from the store, my experience was interesting. The staff at this store always seemed distracted. Each time I visited, whether it be for myself, or my bridesmaids, we always had to wait to be served, even if we had an appointment. The staff also does not always have the full information about their products, and often gave wrong information about a certain dress. They also confused some of our phone numbers, even though we had double checked wth them twice before leaving.I did appreciate the wide variety of bridesmaids dresses the store offered, and my bridesmaids appreciated the discount they received since I got my dress there. Each of my bridesmaids wore a different style dress that they eached picked to suit their bodytypes. Each dress was in the same color, length, and with the same fabric on the skirt. I must say, my bridesmaids looked terrific, and some of them have even worn the dress again!Though the staff was not that great, the seamstress that the store uses is FANTASTIC! Though she was a little pricey, she is very quick, and does excellent work. If you buy your dress at this store, I highly recommend using their seamstress.

The sales rep were very helpful, I love my dress!

I went to several places to try on dresses for my wedding and ended up going to get my dress at alfred angelo since they were the cheapest and had the best selection of dresses that were available in my size.

I ordered my bridesmaid’s dresses from Alfred Angelo and had a terrible experience with them. The sales associates that I worked with every time were rude and irritated at questions and just that they had to do their job. Unfortunately I really liked the dresses I chose, so we were forced to use them. I wrote a letter to the store manager about the bad experience that I had, but never heard back. I would NOT recommend this company to any bride

I was impressed with the gals that worked in the store until AFTER I had bought my dress. Once they had my money, their professionalism and care went out the window. My dress was priced right, but I don't think the quality was up to par and they did not stand behind their work.

I did not buy my wedding dress here, but I got all of my bridesmaids dresses here. A lot to select from. Choose EARLY, they take awhile to get in. Also, my friend ordered her bridesmaids dresses from here due to my recommendation and all the sashes/color accent on her dresses were slanted (and noticeably so). It was a quick fix, but make sure you get them far enough in advance just in case something is noticeably wrong with them.

The were AWESOME!!!! they were so helpful and nice the prieces were GREAT and they bent over backwads to help you...

They were very friendly and helpful, but when they saw I was a young bride (22) they treated me different. As if I wasn't as important as the other older brides that walked through the door. They were very fast when I had ordered the dress and the fitting and alterations I did there as well, working out fine. They were also somewhat unprofessional gossiping about other co-workers there in front of me and my mother and mother in law. The quality of their dresses, veils and other accessories were great and they were very helpful in finding me what I wanter. Overall there was nothing spectacular about their service but their products are great.

Horrible experience. Was lied to by the staff, and then after bridesmaids dresses had been bought (and couldn't be returned) was informed that we might not get the dresses in time for the wedding. Way too much stress, especially during an already stressful time

This store is very busy and it was difficult to get someone to help. I was a bit worried that they took a long time to get my dress ready, I recommend going in months before the wedding date, as they are a very busy store. My dress came out beautiful!

They were great so helpfull and wonderful. The girls there went out of there way to be helpfull and nice... the semtrerss was great and fast!

The people at Alfred Angelo were amazing and so helpful! They knew how important is was for me to choose the perfect dress and they were right there to help!

I am a procrastinator so I did not get my dress until there were about 6-8 weeks before the wedding. I finally found the one I liked here and ordered it. I did have to pay a rush fee but the dress arrived in time and I still had time to do alterations. They did an excellent job on the alterations and very quick turn-around.