Ambassador Limo Service

At the last minute I decided to go against my lifetime dream of having a horse and carriage at my wedding take me to my reception. I contacted Ambassador, and they were available at a decent price. I booked them and told them where to pick us up. I paid for the service using a credit card, and after our ceremony we went outside to do the rice and get inside the limo, but it was not there. My wedding planner contacted the office, but for some reason the drivers cell phone was off and they could not locate him. Thanks to my uncle being a Fire Inspector for Pigeon Forge, he called his buddies and hooked us up with a fire truck which was AWESOME, but the fact that we had to wait 30 minutes was horrible. I never did get an apology for that either.