American Coach Car & Limousine

Thank You American Coach Car & Limousine! It was such a great limo service, the driver was very nice as well! Thanks a lot:)

My new hubby and I used the limo from American Coach Limousine for a ride to the reception we recently had in Chicago - we had a destination wedding, so a lot of extended family and friends weren't able to attend. We loaded our siblings and parents up and rented a Hummer so we'd all have enough room. Great limo, glad that they had included the chilled champagne, it was the perfect touch.

Very good selection of cars here for my wedding - even though I was looking for a car in 8 weeks (we had a short engagement), they had a very nice selection available forme to pick from. Prices here were very reasonable - much better than I expected. I called around to 6 places and the best selection I found was here.

The staff here was friendly. When I mentioned after we booked the limo that it was for a wedding, they were kind enough to give me the option of champagne service. Very good service, day of my wedding, they were actually a few minutes early and very patient with us. Great place to book a limo.

We had a hummer 20 passnger limo and the driver was on time to pick us up. The limo was nice and we had no issues, our driver was great and very polite. Our package included decorations, fully stocked bar and champagne bottles, the only con was that the beer was warm but the champagne was chill. We were happy with the service especially since we got a discount.

They provided such a great limo service, everything was just perfect! Thank you so much for all your work and help! Without your service my wedding wouldn't be the same!

very elegant limo

They did a great job for us! Our driver was great and so were the prices compared to other limo companies. Don't tell them it's for a wedding when you book....it will be cheaper!

The only reason that I did not give them 5 out 5 on Quality is because there was a street festival going on between the church and the hotel where the reception was and the driver did not know an alternate route that would allow him to avoid the traffic. As a result, I was 20 minutes late for my own wedding. Other than that, they were great. Prompt - the vehicle was immaculate, the driver very friendly.

We rented a Party Bus from American Coach. The bus was on time, clean and they did remove the "entertainment pole" at our request. The price was much better than most other places that I researched. They were accomodating to the changes that I needed to make just one week prior to the wedding.

They were prompt and easy to work with. They were by far the most economical and quality limo bus I found to accommodate 24 people for our wedding day.

THey were on time and let us decorate the Limosine. The driver was very friendly and joked around with us. We actually ran out of alcohol and he found a liquor store for us to buy more!

I was sweating bullets about the limo and transportation for our out of town guests and how much it would cost. Melissa did a great job walking me through the best cost option. I did not want to pay for stand by time for limos while at the reception, as we would need transportation to the hotel. She did a great job with booking good limos for a great price!

Limousine was nicely decorated for us and was averaged priced for three hour service.They came through with our time schedule and the driver was very professional.

Service was okay. Nice driver, AC not really working well for an 18 person limo in July. Ugh. Forget to help us out of the limo sometimes, one door didn't work so I had to roll down the window an ask someone to help me out on that side. But got us where we needed and was fine about stops on the way. Great looking limo.

Very nice driver the limo was clean and well maintained.It had everything we needed,and we felt very comfortable during our ride.We did have a little trouble when we where billed a little more than we agreed,but that was quickly settled.

Excellent limo service. If you are in the area I recommend this service.

This company is like a middle man, hiring drivers who have their own limos or cars. Some of the people we talked to on the phone while booking and confirming were difficult to understand and there seemed to be confusion about what color limo we wanted. (Whatever limo company you go with, it might be a good idea to verify all the details closer to the big day!) We asked for the newest limo they had, and the one we got had a small amount of imperfections (rust or something of the like.) They were on time for everything except the end of the night. We were supposed to have a Towncar pick up just the two of us after a sparkler send-off outside our reception, which we had to hold off because the Towncar was late doing its last route before us. Instead, our coordinator called and had our limo driver we had earlier in the day come back in the limo instead. I would say it held us up about 10-15 minutes. I don't know what would have happened if we didn't have a coordinator to make phone calls. The company did rectify it by giving us a $50 credit for future services, but only after we called them. And on your wedding day you don't need anything running behind. It's a good thing we had a coordinator or we would have been sitting there waiting to find out what's happening! At least our driver took her job very seriously and was helpful with the wedding party.

Average. On-time.

They miss charged me, and it took MONTHS to get it straightened out.

To all beware this company was very professional, respectful and responsive when they were working to get our deposit. Afterwards they could not care any less. Read this copy of an e-mail I sent to them.Hi Tom and Associates, I guess you do not care how your limo service went for our wedding day. I have contacted you through e-mail and phone calls and left numerous messages for you to call us back. Tom, your lack of response should have told me something about how the service would go. A simple picture of a decorated limo or a quick phone call could have made all the difference on how our limo service was performed. We coordinated all the details of our wedding and would have worked with you to make sure everything went the way we wanted. We will not recommend your services to any of the 220 guests we had at our wedding. The following is a list of what was wrong with your Hummer limo and the services we did not receive:1. The driver, Tony, was a nice guy, but he did not know his way around very well and he did not know how to operate some of the basic functions of the limo. He also had dirty pants on. Where was his GPS? This is a cheap way to make sure your drivers know how to get around.Our time in the Limo should be for relaxing and not making sure the driver knows where he is going.2. The Hummers' A/C was not turned on when my family entered and were uncomfortable half way through their ride to pick up my Bride. That like having a BBQ with warm beer.3. Tony did not have the correct color of flowers to decorate the limo after our ceremony. This was a very important issue. Our requests were ignored. We would have bought the decorations if we knew they were not going to be correct. He used baby blue, white, and purple. He did not have any Aqua Blue or Turquoise as we requested. He also did not have a red carpet to roll out for my bride.4. During our trip to take pictures the Hummers' radio was in some kind of Demo mode and it kept cycling through extra base, no base, low volume. It also could barely pick up regular FM stations like 103.5 and B96. I asked Tony to check it out and he did not have an answer. I had to press the function button every minute to keep the music uninterrupted when the radio did receive a signal.5. The Hummer was also missing some trim pieces inside. There were holes in the door and one of the panels across from the seats right by the door. It looked very bad and unfinished. We paid for excellent service. You sold me on that and we did pay your company more than another one quoted because of how you presented yourself. After I paid the deposit, you disappeared and none of our issues were addressed and not resolved. Your Limo, as nice as it is, was the only service that disappointed us on our wedding day. I will not recommend your company to any of our family, guests, or friends. Have a good night and I hope this e-mail helps you to address the shortcomings of your limo company.With Regrets,David and Liljana

Don't roll the dice on one of the most important days in your life. This is not a reliable company - they no-showed on me and cost me an extra $400 not to mention an incredible amount of stress and grief. Avoid these characters.

The driver changed the cost while we were in the limo and would not take us to the reception hall until the charge was made