American Trolley Tour/Choo Choo Trolley
Philadelphia, PA 19135
(map) Phone: 215-333-0320
Reviews for American Trolley Tour/Choo Choo Trolley
GUEST
I worked with Valorie to book our trolleys and she was so sweet and helpful. We had to make a change of plans the week before the wedding and she went out of her way to make sure all of the details were correct and didn't try to nickel and dime us. The only problem was one of the trolley drivers showed up 30 minutes late, which did effect the overall timing of the day and was definitely disappointing. The trolleys are definitely old, but that is what we loved about them. Considering we got the trolleys for way cheaper than we budgeted for, I would recommend to other couples, cautioning to have someone on top of making sure they arrive on time, or scheduling them to arrive a little earlier than you need.
GUEST
The trolley was 45 minutes late to pick-up the bridal part. Then didn't know how to get to the ceremony site. Then didn't know where the hotel was where the guests were supposed to be picked-up for the ceremony...on and on..late making last run before the ceremony so guests missed the ceremony...rain at the end of the evening....roof leaked so badly that those in the back were soaked. It was reported that the water was pouring in holes in the roof..be wary of this company.
GUEST
Our driver was fabulous! And the agency allowed us to pay when we had the money over a one year period-they really worked well with us and we had an amazing experience with the company!
GUEST
i delegated booking our transportation to my husband and he did a great job finding American Trolley Tour/Choo Choo Trolley. he worked with Valorie who was able to work within our budget to provide trolley transportation for both the rehearsal dinner and the wedding. our driver was fantastic and proved a great umbrella holder during the deluge of rain on friday night and saturday did a wonderful job of shuttling guests between the hotel and venue. our entire weekend went off without a hitch and the transportation was no exception.
GUEST
Everyone was nice in the office when booking trolley, driver was great. One window in trolley was broken though :( and it was really cold
GUEST
Choo Choo has a great selection of trolleys and transport- you can surely find what you need for your day. The only drawbacks is that if you don't call during office hours, you can't be guaranteed a call-back. I had to call several times to confirm and re-confirm that our paperwork was in and that everything would run smoothly. Their drivers were timely and efficient. Not super friendly, but they get the job done.
GUEST
They would have received a 5 star across the bord from us except for one small mistake. They had no record of our payment. They waited until the day before the wedding to tell us. We paid in full the day we booked by check and they cashed it that following week. We planed our wedding from out of town and had now way of proving we paid since checks were at home in Georgia. But the saving grace was that they went ahead and showed up and provided us with exceptional service on the day of the wedding.
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