Arlene's Bridal Salon

Arlene's Bridal was amazing to work with. I worked with Debbie and Allie the most and they were kind, professional, and extremely knowledgable. I was shopping for a gown for a civil union ceremony and had no idea what I wanted, but Allie was patient and pulled a variety of things for me to try. She pulled a dress I never would have chosen for myself, but it was perfect! I appreciate their straightforward information and caring style. The alternations to my gown were perfect and they were able to help me find the perfect head piece. They made me...the ultimate non-bride...engage and even get excited about the "bridal process". I cannot thank Arlene's bridal enough. They were amazing and I will recommend them to all my friends.

I love Arlene's Bridal!! I walked into Arlene's knowing I wanted a "vintage looking dress" and already had two in mind I had seen on the internet. I went there with my sister and my mom and was quickly greeted by Debbie. She was super friendly and super helpful! She pulled both dresses for me and answered every question I had about each dress. I had no plans on making any purchases that day, afterall it was the very first time I had even tried on a wedding gown. After trying on both gowns several times I decided on getting both! Debbie really tried to get me to pick the ONE but my mind was made up...Both it was! I even bought my wedding veil that day! One word: PERFECTION!After speaking to both Jaime and Debbie about some changes I wanted to make to one of my gowns, Jaime informed me that she would sketch a picture of my gown before any alterations were made so that I would know exactly what I would be getting before I even made the purchase! I was AMAZED! Wow, she actually sketched a picture of my dress, which I still have by the way and will save forever! Thank you Jaime! All in all the service was amazing! The alterations were done perfectly and I had not one, but two dresses that were everything I had imagined! Everyone complimented me all day and all night on both dresses. I looked amazing thanks to Arlene's Bridal and staff! Thanks to Debbie, Jaime and Meghan!! You made everything so easy for me and helped make my wedding day a dream come true!!Melissa

I had such a wonderful experience with Arlenes Bridal!! Everyone who works there was so friendly and very knowledgeable. I went to Arlenes in November with my mom, shortly after I got engaged. I had already been to a few different salons in the area and couldn’t find what I was looking for. I had an idea in my head but nobody seemed to get the picture and pulled dresses for me that were just not right. I finally arrived at Arlenes and met with Jamie. She was so nice and asked me what my vision was. We went downstairs and I pulled a few dresses that I thought I would like and she then pulled one that I wasn’t too sure of but she said it was exactly what I had described to her. I tried the dresses on that I pulled and nothing was right so she urged me to try on the dress that she had pulled, the dress that I had described to her, and it was the most beautiful dress!! It was exactly what I was looking for! Jamie knew more about the dress that I wanted then I did! When I saw the tears in my mothers eyes, I knew we had found the dress! We purchased the dress on the spot! I went back to Arlenes with my bridesmaids a few months later and we had such great service from Debbie and Megan. We ended up getting 8 bridesmaid dresses and the flower girl dress. All the girls at Arlenes helped me choose the colors, Debbie was really fantastic at helping me get a vision of the dress in the colors I wanted. The dresses were absolutely beautiful. They all came in on time and they were perfect. My mother lives in Canada and purchased her dress at another store (RK Bridal in NYC). When her dress arrived it was way too big but the store where she purchased it wouldn’t help at all. I called Debbie at Arlenes and she said that they would either fix my mom’s dress or find her a new one. She called me back in Canada to let me know what the options were on getting my mom a new dress (we were only about a month away from the wedding) and I also set up an appt with the seamstress at Arlenes to take a look at her dress. The seamstress said that she could fix the dress and she did a fantastic job. The dress fit my mom perfectly! One of the best experiences that I had with Arlenes is the day I went in to the trunk show to pick out my veil and headpiece. All of my family and my bridal party lived in Canada so I went to the trunk show alone. But Debbie, Megan, Allee and Jewel put me in my gown and put every veil and head piece on me until we found the right one. I felt like I was there with my friends, it was wonderful. My dress fit me perfectly, the veil and headpiece were perfect and I was so comfortable on my wedding day. It’s a real family atmosphere at Arlenes and I was sad the day I picked up my gown because I had so much fun going into Arlenes and seeing everyone. I would definitely recommend Arlenes!! Thanks so much for everything ladies!!!

Debbie and the team were great. I went there not wanting to dress shop and I found my perfect dress in about an hour. I loved working with her and her team. Thanks so much for making the process as simple as possible. it was great!

I went in on a whim with my sisters to look at dresses because it was going to be the last time I saw them until my wedding and got really discouraged because they were all WAY more than I had to spend. However, the saleswoman that was helping me encouraged me to pick a few and just try them on anyways. I loved three of them, but they were all about $1000 more than I could spend, she asked the owner what she could do and she gave me a floor model for less than 75% of the price. I loved my experience there, I would not have found a better dress for anything close to the price she gave me!

Arlene's provided me with excellent service up until I paid for the dress. I feel that once you pay for the dress the time and attention with you as a customer diminishes. You must speak up with what you want and save all receipts/read everything! Also, make sure you schedule appointments with someone your comfortable with as some people were easier or better to work with than others.

I love Arlene's bridal! They did my bridal party and my wedding dress. Great services. There was a stain on one of my bridemaids dress and they made sure that it was fixed right away. They did my sister's wedding six years ago and now they did my wedding best experience ever highly recommend.

I can't say enough about Arlene's Bridal. They were so helpful and accommodating throughout the whole process. Chosing a bridal gown is extremely important and can be a hard decision, but when I explained to Meghan at the salon what i was looking for she picked the most beautiful gowns that I LOVED them all. Ultimately, we found the right one and I loved it the day i tried it on and loved it even more the day of the wedding. During the fittings they asked me what I wanted to ensure that I felt comfortable in the gown the day of the wedding. Any little changes I wanted done they did with no problem. I even ordered my flower girl dress from them since I was so pleased with how helpful they were. My girlfriend is getting married and I recommended she go there and she too bought her dress there. I am happy to say I am in her wedding and I get to visit Arlenes again since she ordered the bridesmaid dresses from there as well. You will not be disappointed with Arlenes. Their service, gowns, accessories, and staff are the BEST!

I intended to buy my dress here last fall, but after a few experiences of negative treatment from the owner of this shop, I decided to buy elsewhere. The younger girls working in the shop were kind and helpful, however the qualities represented by the woman running the place were not where I want to be throwing my money. I prefer to support honest, professional, supportive and kind businesses people.On a positive note, it is nice that this shop has a smaller selection of dresses, so it isn't as overwhelming as some of the larger dress shops to look. They also seem to have a lot of great bridesmaid dresses, although not the cheapest bmaid dress prices. The gown prices were decent.

Several months back, i went dress shopping with my mom at Arlene's Bridal. I read reviews from a wedding board (theknot.com) and a lot of the ladies had great things to say about this place. So i set an appointment and off we went. When we got there, we weren't greeted immediately. After about 8-10 minutes we were attended to. Jewel (i think thats her name) asked a few questions about the dress i was looking for. She wasnt the friendliest person, just looked like she wanted to get it over with. So we went downstairs. She didnt say much and i didnt get the excitement i was looking for. Now dont get me wrong i wasnt expecting her to be over the moon, but just a little bit of shared excitement is all i was looking for. Anyways, i had my mom there so thats all that mattered. They have great selections and my mom loved all the dresses i tried. Finally we picked the dress my mom and i both loved. Skip to a few months after and i went in for my first fitting. Same issue we had to wait abt 15 minutes before someone even came to help. We go downstairs and once again Jewel is the lady helping me. Same thing. No hello, (just a half hearted smile), no how've you been, just "lets go into the room." I'm only impressed with their selection, but their customer service is extremelly poor (not just jewel), the owner as well.

Arlene's has been wonderful to myself, my mom and my bridal party. They helped so perfectly with everything. We had so much fun getting the dresses for my bridal party and even though my mom already had a dress, the owner suggested she try on this gorgeous dress and it looked amazing on her so she got her dress there too. We are also getting all the shoes from them as well. They've been so helpful and nice through the whole process. I am so pleased with this shop and I recommend it to anyone who is looking to have an easy, fun time dress shopping for everyone in their wedding!

They were great until we paid for the dress- after the dress was paid for.. we got NO SERVICE... I asked for something to be fixed before I picked up my dress and when i did it was not done and at that time it was to late..

I absolutely LOVE Arlene's Bridal. I have never had such a great and personal service. All the girls are absolutely wonderful and sweet. Jamie and Debbie (the owners) are so helpful and very hands on. They did not give up until I found my dream dress. I went to lots of bigger bridal shops and high end shops and the service there could never match the great service and attention that I received at Arlene's. Most people think that because it's a smaller and local place that they won't find what they need or want there, but it's the complete opposite. They have a large selection of different styles and sizes. They are also very great when it comes to alterations and customizing a style. They also offer a selection of beautiful head pieces and veils, hair combs, jewelry. I got everything from them, dress, hair jewelry, veil, my balerina slippers, corset bra, and even my bridesmaids dresses. My husband and groomsmen also rented their suits from Starlite Tuxedos which is also owned by the same owners. Those guys are also great and friendly and willing to work with your personal style as well. I don't understand why there are even any negative comments here for them. It doesn't sound like anything I have ever experienced here. I was at Arlene's throughout the whole year of planning for my wedding and I never once had a negative experience. I love them so much that I honestly wish I could work there. Best of luck to you brides and you won't be disappointed with Arlene's Bridal.

This place was great - at first. I found my dress and the staff was very helpful. I unfortunately had to let one of my bridesmaids go during the planning of the wedding and the bridal salon decided that I needed to pay for the dress a week before my wedding! The contract clearly states that a dress may be forfeited and all monies would kept. We payed a deposit and we accepted losing that, but they wanted the balance. The boss got very rude and childish with me over the phone. Threatening to take back discounts that were applied WAY before any of this went down. The boss then started to throw out that their contracts have changed, but that I had signed an old contract. This place has a great selection of dresses at a reasonable price, but I would steer clear because the boss is not nice and if you upset her just the tiniest bit she will turn on you. I suggest to go somewhere else.

I purchased my dress at Arlene's and I couldn't be happier. The staff was helpful and attentive and took a personal interest in making my wedding dress the best it could possibly be!

Purchased my wedding dress here. Dress prices reasonable and staff was very attentive.

I went with Arlenes since they had the dress I was looking for in the right size. The sample I originally tried on in the city was too large & their sample happened to be my size. I knew this was the dress for me once I saw it on in the right size. They will work with your budget. Alterations went well. I also ordered my veil & hair piece here. Nice selection of hair combs & and accessories. Saturdays are hectic try to make appts.during the week.

I didn't purchase my gown from them, but they did provide great customer service on my initial visit. Only downside was that there isn't a very large variety of gowns (unless you're seeking the traditional ball gown), but selection is nice.

I absolutely love Arlene's bridals! The staff are so helpful in every way. Before my wedding, I was in there probably way more than I should have been to color match and stuff. Every time I came in, they were happy to help. They did wonderful alterations on my dress and all of the other dresses! We got everything from them!!! It all turned out beautiful!! I speak so highly of this bridal salon!! They really calmed my nerves through a process that can be very stressful and at the end of the wedding process... I felt like I made life long friends!!

I should have went to Arlene's the first time I called them. I loved Maggie Sottero dresses and saw that they carried a good amount in their store. Given they didn't have the one dress I saw online I ended up going to 6 bridal shops before I ended back at Arlenes. From the second I stepped into their store I didn't feel any pressure, I didn't feel judged, they welcomed me, my mother, & sister with open arms. The basement is full of dresses (several maggie dreses) with clean dressing rooms and helpful saleswomen. Debbie the owner is such a sweetheart. She is so friendly and will work with your budget given your bargin price is realistic. They were very accommodating to booking appointments for me later at night since I work in the city and I was never given attitude by any of the individuals that worked there like I did at other bridal shops. Debbie promises that any dress that leaves her store is in perfect shape and she was correct. I ended up getting my dream dress (SaBelle) from Arlene's and have no regrets. If you are looking for good prices and excellent customer service I recommend Arlene's Bridal Shop.

They ordered a dress for me that they didn't carry in the store which was great because they offered it for the lowest price. They were always really friendly and super helpful. I'm not 100% thrilled by the alterations that I had on my dress but I've seen much worse so I won't even complain about that. The only issue i really have and I'm not sure if it is the fault of the dress company or of the seamstress is that my maid of honors dress started to come undone at the bottom. The girls had dresses that had pick-ups at the bottom and throughout the day my maid of honors dress kept getting longer and longer until we had to take scissors and cut it because of the seams coming undone. This may have just been a faulty dress or something the seamstress cut .

They picked out the most beautiful jewelry for me. Not to much jewelry, which i liked and she does too. It was very small though but the Quality was very good.

Arlene's bridal creates a wonderful gown shopping experience. All of the ladies are wonderful and extremely helpful. Their gowns are beautiful and reasonable.

Arlene's Bridal is by far the best bridal salon around! When I first went there for my appointment and met Jamie she was the nicest person you could ever imagine. Jamie asked me some questions and got 3 dresses to start and knew what dress would be right for my body type and we didn't have to go any further. I ened up with the 1st dress she picked out for me. The alterations came out perfect. I never met a family like Jamie's who are so wonderful, friendly and courteous. Their prices are great. I can't say enough about Arlene's Bridal. Go to their bridal shop, you won't be sorry.Susan12/26/09

THEY WERE FABULOUS. I got my dress off the rack and asked for a discount and they were willing to extend 25% off for buying off the rack!! I absolutley loved my dress from the second I put it on. They were just so fabulous to work with!! I truly enjoyed it!

Wonderful place to get my bridal gown. Jaime and Debbie were amazing. So eager to help and happy to see me happy! Debbie picked THE DRESS for me and the instant I put it on, I knew it was the one. She has such a great eye for finding the perfect dress. I recommended them to my co-worker and she too found her dress there. Every time I returned, they remembered me and were genuinely happy to see me and my friends again. I got my veil and flower hair piece there and they were very reasonably priced. Definitely recommend their services to everyone!!!!

The staff there was so sweet! My only problem is that I wanted to take it in 2 weeks before the wedding but they insisted it looked fine. I got back my pictures and its pretty clear the dress was too big. So I am a little upset that they didn't want to do the extra work (the seamstress). All the other staff were very accomodating.

As I was living in a new town, I shopped for my dress alone. When I was looking for the dress, they were very helpful and supportive (sincerely, not fake like other dress shops). However when my dress came in I had an AWFUL experience with getting it altered. They took it in too much in some places and not enough in others. When I complained to the seamstress she told me I was wrong and she did everything perfect. Although it was a good place to get my dress - do not get it altered there.

tHE DRESS WAS BEAUTIFUL AND THEY GAVE ME A GOOD DEAL, THE ONLY THING I DIDNT LIKE WAS THEY DIDNT HONOR PREVIOUS PRICING COMMITMENT FOR ALTERATIONS...IF AN EMPLOYEE PROMISES YOU SOMETHING, EVEN AFTER THEY ARE GONE, THE BUSINESS HAS TO HONOR THAT CONTRACT....

Arlene's Bridal is wonderful! It was such a great experience purchasing my wedding gown here. My alterations were flawless and and my bridesmaid dresses were absolutely beautiful. Any questions I had they were quick to answer. I was so happy I purchased my gown here. The girls at Arlene's are the BEST!!

The place was great, nice people, big selection. The hems on the girls' dresses were made too long, though.

Arlene's is a great place for bridal gowns and bridesmaid dresses. They stayed within my budget and customized the dress to be exactly what I wanted. The staff is fantastic!

Jaime & Debbie were such a pleasure to work with. I had been in other weddings prior to my own and was familiar with the store. My wedding dress was the first I tried on there and it was beautiful and just worked - but they still encouraged me to try on other dresses. They even put up with my crazy mother who referred to them as "wedding dress girls" and constantly asked if they had seen a more beautiful bride. I also shopped around for prices on my dress and they did have everyone else beat. They weren't angry when I brought in my own slip and bra and didn't buy it from them.I also used them for my bridesmaid dresses. Because I bought my dresses there, the girls got a 10% discount. They were fine with letting me pick up the dresses for the out of town girls and having my BM (including one who was in Iraq) fax their measurements in.My wedding dress alterations were perfect as well. Couldn't have asked for better!

I came here to buy accessories and was very pleased with the selection. What I had chosen was actually on clearance, but the quality was great and matched my expectations exactly. The only downside is that they don't sell shoes but it's no big deal. I wish I had pick my bridesmaids' gowns here.

I got my wedding dress and veil here, along with a few other accessories. I could not recommend a vendor more. From the second you walk in Jaime and her mother make you feel right at home. They are easy to talk to, and you always feel as if you are visiting friends when you go there. They have a huge selection of gowns and are so affordable. Early in the day I was at other bridal shops trying on $2600 gowns, and at Arlene's I chose the first gown I tried on - which wound up being $700. They have a wide selection of attendant and mother gowns as well, plus veils, head pieces, jewelry, garters, purses and any other bridal accessory you can imagine.

EXCELLENT!!!! WOULD HIGHLY RECOMMEND THIS BRIDAL SALON!!!!!!! It is family owned and operated and it shows. They take the time to help you. I would go there to have any other dresses I need ordered.

The girls at Arlene's were so helpful with everything. They make you feel like you've known them forever. They made bridesmaid dress shopping a breeze and were very in tune with all of my girls. I can't wait to go there again for my friends upcoming wedding.

AMAZING!!!A friend of mine purchased her gown at Arlene's Bridal Salon, so we went there for my dress. Jaime helped me and was great! She was patient and understanding, and really knew what she was doing. Jaime, Debbi, and ALL their staff were wonderful. The first time I went I found a lot of dresses I like but not one that I loved. I tried other salons in the area but still couldn't find "the dress." I went back to Arlene's because I really loved the way they treated their customers and were genuinely seemed eager to help me find THE dress. Jaime went above and beyond to find the right dress, and she did! I really felt valued as a customer. We ended up picking out the bridesmaid dresses there, as well as my mother's dress. And all of our alterations were done in house. The dresses came out perfect!!My husband rented his tux and his groomsmen's tuxes from the ajoining Starlight Tuxedo. Their staff was also excellent and knowledgeable, and their prices were better than the larger chains we also looked at.

Very affordable prices, and the staff is very helpful at this small, family-owned business; they will go out of their way to assist you. Some of my bridesmaids did not have their dresses fitted perfectly though.

Excellent services and beautiful dress for such a great price!