Belle Terrace at Avon Old Farms
Reviews for Belle Terrace at Avon Old Farms
GUEST




We had our reception at Avon Old Farms Hotel. It was absolutely amazing!! Gail was absolutely wonderful, paying attention to every detail! The value of the service was just amazing! I could not believe everything that we received for the price we paid! It was just above and beyond what I was expecting for the affordable price we paid!
We had the best time! Everyone had only wonderful things to say about it. The food and service was amazing. We even received a complimentary wedding suite the night of the wedding. It was very nice. The day after the wedding, my mother said her phone was ringing all day with guests just raving about the hotel and the wonderful time they had! Thank you to all of the staff at the hotel that made our day extra special!
GUEST




We had our ceremony in the gardens followed by the reception in the Towpath room. Our guests raved about the quality of the food and the 'impeccable service'. Gail, the Catering manager and her staff were amazing to work with. Our family also stayed at the Hotel during the weeklong activities. They all loved their rooms and the hotel ambiance. Thanks to the Old Farms Hotel and its staff for a most pleasurable experience. We will be back for our anniversary.
GUEST




I had an absolute amazing time planning my wedding with Cristine @ Avon Old Farms Inn. They were attentive, helpful, and professional. I couldn't have asked for better service!
GUEST




Gail and her staff at AOFH did an amazing job. The the food was great, the place looked absolutely amazing, the cake was perfect, nothing went wrong, incredibly accommodating and everyone had a great time!
GUEST




Everything about our day was perfect. I would definately recommend my friends and family
GUEST




Gail and her staff at AOFH are wonderful. The the food was great, especially the cake. The hotel and grounds are so beautiful, I couldn't have asked for a better backdrop for our outdoor wedding. Also, really appreciated the attention we received. Would recommend to anyone, especially my LGBT friends.
GUEST




They did a fantastic job with everything and have an incredible package that includes 3 dinner options, 8 hot hand passed hors devours, a top-shelf open bar, a fruit and cheese display, the centerpieces, the wedding cake, and a in-house wedding coordinator. They also have a tasting for your salad and dinners, and you can get a sample of the wedding cake you choose.And on the day of your wedding, you have a bridal suite upstairs that you can relax in complete with a bathroom, and an extra waitstaff person to bring you drinks, and hors devours. My wedding there was amazing, and I didn't have to worry about a thing for my reception.
GUEST




The staff at Avon Old Farms Hotel was great! The food was amazing! We had so many compliments about not only the food but also the beauty of the hotel. It was great to be able to have our reception and wedding at the same place.
GUEST




Our Wedding at Avon Old Farms Inn was beautiful. The food was delicious and the staff awesome. If you are looking for a cozy, New Englandy, unique wedding venue - this is the place!
GUEST




We were married outside at the inn, and we held our reception on the restaurant side. The inn is beautiful and unique - not your standard ballroom. There were a few issues however. The restaurant side is an historic site and the air conditioning is lacking. It was exceptionally hot and humid inside with 100 guests. The fans that they brought out helped, but it was definitely uncomfortable. I would recommend the inn for a fall or winter wedding.
Vendor response to review
Hello all and thank you for reading the reviews! Just to mention that these issues were during previous ownership and not Belle Terrace. Belle Terrace is now a Riverhouse Inc. Property who has completely renovated the entire property to include new kitchens, AC, Boilers, Restrooms, Electric, Roof and updated interior spaces. Riverhouse Properties Inc. owns and operates The Riverhouse at Goodspeed Station in Haddam, CT as well as the renowned Society Room of Hartford and our off-site catering team - Riverhouse Catering. Belle Terrace is our most recent acquistion and we look forward to setting a new standard in the Farmington Valley and reinvigorating both our property and our guests with our stellar food and service levels. Please come and take a look at our newly renovated facility! A great way for everyone to see the renovations and feel the differences from previous ownership is to join us for our amazing Sunday Brunch each and every Sunday from 11am-2pm! Warm Regards, The New Management Staff at Belle Terrace at Avon Old Farms.
GUEST




Very responsive with concerns; beautiful hall - but don't beleive everything they promise you. We were promised an attendant in our bridal suite and a fully stocked suite with our own appetizers, but instead got the banquet manager running up and down the stairs with tiny cocktail plates of hor deurves. Not what I was picturing and we felt bad asking him for stuff. Also, we were promised chocolates at the end of the reception with our names on them- instead we got just regular pasteries. However, food was decent and the rooms were nice and clean.
Vendor response to review
Hello all and thank you for reading the reviews! Just to mention that these issues were during previous ownership and not Belle Terrace. Belle Terrace is now a Riverhouse Inc. Property who has completely renovated the entire property to include new kitchens, AC, Boilers, Restrooms, Electric, Roof and updated interior spaces. Riverhouse Properties Inc. owns and operates The Riverhouse at Goodspeed Station in Haddam, CT as well as the renowned Society Room of Hartford and our off-site catering team - Riverhouse Catering. Belle Terrace is our most recent acquistion and we look forward to setting a new standard in the Farmington Valley and reinvigorating both our property and our guests with our stellar food and service levels. Please come and take a look at our newly renovated facility! A great way for everyone to see the renovations and feel the differences from previous ownership is to join us for our amazing Sunday Brunch each and every Sunday from 11am-2pm! Warm Regards, The New Management Staff at Belle Terrace at Avon Old Farms.
GUEST




I used them before they seemed to have undergone a management shift. The planner I used is no longer there, but she was excellent. They did a good job about having most everything I gave instruction, but there were some problems with our open bar situation. The beer we purchased exclusive for my husband and the groomsmen was given to the guests, the originally agreed upon charges and substitutes were not considered when I got my final bill. (They weren't very good with contract followups) While nothing that occured was major to me, The responsiveness wasn't always prompt when I called or emailed questions as well, so while they were lovely for food, for the site and overall all my vendors loved dealing with my lady, I am not sure how things have changed with new management.
Vendor response to review
Hello all and thank you for reading the reviews! Just to mention that these issues were during previous ownership and not Belle Terrace. Since October 2011, Belle Terrace is now a Riverhouse Inc. Property who has completely renovated the entire property to include new kitchens, AC, Boilers, Restrooms, Electric, Roof and updated interior spaces. Riverhouse Properties Inc. owns and operates The Riverhouse at Goodspeed Station in Haddam, CT as well as the renowned Society Room of Hartford and our off-site catering team - Riverhouse Catering. Belle Terrace is our most recent acquistion and we look forward to setting a new standard in the Farmington Valley and reinvigorating both our property and our guests with our stellar food and service levels. Please come and take a look at our newly renovated facility! A great way for everyone to see the renovations and feel the differences from previous ownership is to join us for our amazing Sunday Brunch each and every Sunday from 11am-2pm! Warm Regards, The New Management Staff at Belle Terrace at Avon Old Farms.
A great location for a wedding ceremony and reception. Spectacular views!
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