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B & W Charters, Inc.

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269-345-4222  
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2 reviews
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Categories: kalamazoo transportation Address: 1123 King Hwy.
Kalamazoo, MI 49001
(map)
Phone: 269-345-4222

Reviews for B & W Charters, Inc.

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Lindsay
GUEST
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Overall Rating:
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5.0 out of 5.0
Value for Cost:
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Flexibility:
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Quality of Service:
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Professionalism:
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09/17/2011

Since we had the ceremony and reception on the same site, we wanted to provide transportation for our out of town guests, and those who were planning on boozin. I called several bus charters and was treated EXTREMELY poorly by one in particular. But B&W was SO nice, so professional, totally reasonable and our driver was THE BEST. I can't for the life of me remember his name, wish I could, b/c he made the night :)

Vendor response to review

May 8, 2012

Dear Mrs. Clark,

Thanks for the comments regarding our services from last year. Too answer your question John Danielczuk was your driver.

Regards,

Gene Wright II
Director of Marketing
B & W Charters Inc.
269-345-4222
quotes@bwcharters.com
www.bwcharters.com
Like us on facebook @ http://www.facebook.com/bwcharterscom
Follow us on twitter @ http://twitter.com/bwcharters
Check out our video @ http://www.youtube.com/user/BWCharters1/videos

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andiself and cdubb
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4.9 out of 5.0
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Quality of Service:
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Professionalism:
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08/27/2010

All in all, the service was perfect. Had nothing to worry about and never heard a complaint from guests.

I worked with deb and she was great.

They are very helpful in setting up a schedule.

I communicated with them phone only and via email and they delIvered.

It was pricey for me but in the end worth the cost so my guests could relax and not drink and drive.

About B & W Charters, Inc.

B & W Charters would like to make our van, motorcoach, & trolley transportation services available to you. Services include charters, shuttles, local transports, and more. We specialize in group transportation for weddings.

B & W Charters is locally owned and operated have been in operation for over two generations. Our service area is all of West Michigan and Northern Indiana. Other metro areas include Grand Rapids, Lansing, South Bend, Jackson, and St. Joseph / Benton Harbor. We provide safe, comfortable, and professional transportation throughout the United States and Canada. Our drivers are courteous professionals who perform their driving responsibility with the greatest care and safety.

Our 47 & 56 passenger motorcoaches are equipped with reclining seats, arm rests, foot rests, climate control, VCR/DVD, TV monitors, PA system, luggage bays, overhead luggage racks, individual reading lamps, and a restroom. Our 16 passenger coach is equipped with reclining seats, arm rests, climate control, VCR/DVD, TV monitor, overhead luggage racks, and individual reading lamps. Our 14 passenger van is equipped with cloth seats, climate control, CD player, and reading lamps. Please note that some coaches have 110-volt outlets on them.

Our 24 passenger San Francisco style trolley coaches are fully enclosed with a politician platform in the rear. They offer a blend of modern amenities with the look and feel of yester-year. Amenities include an oak paneled interior, beautiful oak bench seats, gleaming brass rails, authentic trolley bell, large panoramic windows, interior lights, sound system, CD player, MP3 input, 110-volt outlets, and a wheelchair lift. All coaches are professionally serviced and maintained.

Our company is a member of the following associations; The United Motorcoach Association, The American Bus Association, The National Association of Motorcoach Operators, and The Midwest Bus & Motorcoach Association. We are also a certified carrier per the United States Department of Defense. Our fleet is fully insured and we have attained the highest safety rating available with the Federal Motor Carrier Safety Administration and the United States Department of Defense. This is a commitment to safety and service excellence very few motorcoach companies have achieved.

-Facebook: http://www.facebook.com/bwcharterscom

-Twitter: http://twitter.com/bwcharters

-Youtube: http://www.youtube.com/user/BWCharters1/videos

FAQ for B & W Charters, Inc.

What types of cars do you have in your fleet?
Motor Coach, Shuttle, Trolley, Van
Do you have liability insurance?
Yes
Describe your fleet and drivers:
Our drivers are prompt, courteous, and professional operators. Our fleet consists of 16 to 56 passenger motorcoaches, vans, and trolleys
What (if any) amenities are your vehicles equipped with?
Our 47 & 56 passenger motorcoaches are equipped with reclining seats,
arm rests, foot rests, climate control, VCR/DVD, TV monitors, PA
system, luggage bays, overhead luggage racks, individual reading
lamps, and a restroom. Our 16 passenger coach is equipped with
reclining seats, arm rests, climate control, VCR/DVD, TV monitor,
overhead luggage racks, and individual reading lamps. Our 14 passenger
van is equipped with cloth seats, climate control, CD player, and reading
lamps. Please note that some coaches have 110-volt outlets on them.

Our 24 passenger San Francisco style trolley coaches are fully enclosed
with a politician platform in the rear. They offer a blend of modern
amenities with the look and feel of yester-year. Amenities include an
oak paneled interior, beautiful oak bench seats, gleaming brass rails,
authentic trolley bell, large panoramic windows, interior lights, sound
system, CD player, MP3 input, 110-volt outlets, and a wheelchair lift.
All coaches are professionally serviced and maintained.
Describe any special wedding packages you offer:
We have a wedding package for our trolley coaches that includes a "Just Married Banner," and bottle of champagne. In addition to that we will also offer an expanded package for this vehicle that will include the wedding package, the trolley being decorated in the wedding colors, and a floral arrangement.
Do you offer any special group discounts for contracting multiple vehicles?
$100 off trolley rental if you rent a full size coach for the same event.
Is there a minimum amount of rental time that is required?
The trolley coaches have a 2 hour minimum. The mini and large coaches have a 5 hour minimum rental time.
Do you offer more than just pickup and drop-off? If yes, what services?
We offer pick up / drop off, charters, shuttling, and multiple day excursions.
Do you charge for travel time?
Yes
What is your overtime rate?
It varies depending on the vehicle.
What (if any) associations are you a member of?
Our company is a member of the following associations; The United
Motorcoach Association, The American Bus Association, The National
Association of Motorcoach Operators, and The Midwest Bus & Motorcoach
Association. We are also a certified carrier per the United States
Department of Defense. Our fleet is fully insured and we have attained
the highest safety rating available with the Federal Motor Carrier
Safety Administration and the United States Department of Defense.
Our commitment to safety and service excellence is uncompromised.

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