Barmakian Jewelers

We were so happy with Barmakian! My husband got my engagement ring there and said the staff was so helpful. Even though he was very budget conscious, Barmakian helped him find the most beaultiful, sparkly, perfect ring for me. We were so happy with the level of service that we went back for my wedding band. We happened to go during their annual wedding band sale so was able to get a wonderful deal on the exact ring I had wanted. Even though my husband's ring was a family ring and we had not bought it there, they were willing to re-size and clean all of the rings for free.

Joe at Barmakian's was amazing to work with. He was so helpful and professional! He always greeted us with a smile anytime we went out there to view our rings. He was able to make suggestions to us based on the style we were looking for. We are both so happy with our wedding bands! We also got them engraved through Barmakian's, they did this perfectly! We plan on seeing Joe at Barmakian's any time we need/want a new piece of jewelry!

We got my engagement ring and also wedding bands for both of us from Barmakian. We had such a great experience shopping for engagement rings here, compared to some other jewelers that were so pushy and not great value. At Barmakian, the salesperson was so knowledgeable about his trade, especially diamond quality, which we really appreciated - he was far more professional than the other stores we went to.
Since we had such a good experience with the engagement ring, we went back for the wedding bands. Although I didn't have a clear idea of what I wanted, the salesperson this time saw my engagement ring, and brought me over to a selection of wedding bands, and picked out the one I wanted immediately - she could tell my tastes that...

Great customer service. Excellent value

I would recommend Barmakian Jewelers. I got stackable wedding bands from them and they gave me the idea to do 4 stackable rings and I loved the different idea and the rings!

my wedding is tomorrow and we shopped here almost a year ago, now. I have to say this store was friendly, happy, and there was no stress involved in making a snap decision. I would recommend this store any time.

They make sure their jewelry is of the highest quality and they take care of their customers.

Love them! My fiancee (now husband) got my engagement ring here and I LOVE my ring. It is a simple solitaire, but the quality of the diamond is fantastic, and it appraised for much more than the purchase price. Also, I did have to have it resized and it was very easy to do. Their location in downtown Boston does their work in-house so I was able to pick up the ring after resizing after an hour or two. Then for my wedding band, I looked online a bunch looking for a simple and small 7 stone ring (basically almost a half-eternity band), and then when I went to Barmakian I found the perfect ring right away - the quality and price were both better than what I found online! I was happy to get my wedding band from them as well. I highly recommend them to anyone!

My husband and I went to Barmakian to get some ideas before he proposed. We had a great time with our sales person. She was very helpful when he told her what the budget was and she helped to pick beautiful bands and diamonds for us to look at. My husabnd ended up purchasing my diamond and then later we got our wedding bands from them. We had another sales person who was also wonderful. We had a great experience and I would definitley recommend them to other couples.

Great place to shop. The selection is HUGE. You will definately find what you are looking for. The staff is wonderful. Have gone back on 3 occassions and everyone
has been very helpful. Would recomend this store to all my friends.( I was reffered to this store by one of mine.

My husband purchased my engagement ring at Barmakian’s and I just loved the service anytime I went into the store in Nashua, NH. We also purchased our wedding rings from them and their sales associates are so helpful, patient, and made it a great overall experience! You never feel rushed even if you go in they are busy.

Since I didn't have an engagement ring, I was looking for a unique style wedding ring. I searched everywhere to no avail. During my search, I fell in love with a ring at a different jewelery store that was way out of my budget. So my search continued. I decided to drive to Nashua to Barmakian Jewelers where I found my ring. Jose Freitas helped me find my ring. After I explained what I was looking for, he immediately showed me the my ring. I immediately fell in love with it! And the price was well within our budget. I just wished I went there in the first place.

My husband picked out the absolute PERFECT engagement ring for me! Of course I had a picture to go off of, but someone at Barmakian helped him create a nearly perfect replica with a special setting. I also found my wedding band there which fits perfectly with my engagement ring. My only complaint is that I have lost one diamond in my wedding band (an eternity band) and they were good and replaced it for no cost.

They were very helpful and patient. Highly recommended

We originally went to Natick and had a horrible experience there with Lois. We ran out of there so fast and went to Boston. What a complete difference, we were met with a wonderful, attentive staff who didn't make us feel like we were wasting their time and appreciated us being there. Fihad was wonderful, even telling me some bands took away from my engagement ring. We'll be returning to the Boston store.

Awesome - I love them and couldn't be happier with my engagement ring or our bands!!!! There are plenty of reviews about them so I won't say much here.. We went to the Boston location for all of our rings and they truly are the nicest, most professional engagement/wedding band shop!!!! I will def. go there for future purchases such as the diamond earrings I have been eyeing!!!!!

We went to the store in Boston and we have received great service each time we go. We used Barmakian for the engagement, for our wedding rings, as well as some gifts for the bridal party. We think their prices are fair and the service is great.

From my engagement ring to our wedding bands, our rings are simply perfect. My bridal set is beautiful and my husband is very happy with his wedding band which we special ordered. Thank you, Barmakian, for providing us with pieces we will treasure for a lifetime!

Although we ended up going overbudget on our bands, I will never complain (mine is amazing and looks like it was custom made). Excellent customer service and selection. Will definitely go back for any other future jewelry purchases.

Got simple bands with Hebrew engraving and they came out beautifully. Some uncertainty with the engraving because it was not English and they could not guarantee a price, but in the end it was reasonable and turned out well.

My husband has bought a lot of beautiful jewelry for me from Barmakian's. They have an amazing selection and it was a natural place for us to get our wedding rings. We are very happy with my gorgeous engagement ring and both of our wedding bands. They were extremely helpful in making our selections to ensure that we got exactly what we wanted. I have a small hand so I didn't want anything that was too big and I ended up with gorgeous rings with lots of diamonds that fit my hand perfectly. I would highly recommend them for any jewelry purchase.

My family has used Barmakians as our jeweler for as long as I can remember. They were so attentive and incredible to work with. They did exactly what we asked for and we have never had a problem with them. I received the highest quality diamond and I was able to do that because their prices were so reasonable. If you want quality and professionalism this is the place to go! (I went to the Natick store)

We shopped around and this was by far the most outstanding place . The selection is endless. The staff is friendly as well as knowledgeable !!! Highly recommended !!! Wonderful experience.

My husband had my engagement ring custom made for me and it is gorgeous, everything I ever wanted. There is so much detail on it, the craftsmanship is excellent. We went back to Barmakians for our wedding bands. My wedding ring was made to match my engagement. It took two weeks for it to be made, it’s an almost exact replica, with the same level of detail and craftsmanship. My husband’s ring was very simple, but it was exactly as we ordered it, down to the engraving.

I want to especially mention John Hilane (sp?) at the Boston store. If you plan on going to Barmakian’s, ask for John. He went so far above and beyond with us. He even helped me clean and fix a bridesmaid gift that was damaged in shipping, then boxed it and wrapped it for me. He also assisted with my husband’s wedding gift from me- a set of cuff links and shirt studs. He stayed late to help me, answered many many questions, and best of all, helped us get the best deals. I will definitely be going back to Barmakians in the future, preferably to work with John.

Barmakian were AMAZING. They have an amazing selection. They worked with us to pick out the perfect setting and i LOVE my ring. Plus I wanted to wear my Mom's pearls at the wedding and I brought them with me as they needed restringing, they did it for free (ha - we spent enough on the ring :)) but still, GREAT service. The ring came in maybe 7 days after we ordered it. And if you go to the Nashua store you don't pay tax!

Great place for a engagement or wedding ring.They have some modern and unique sets available that you wont find anywhere else.Prices are really good for some of the rings they offer.Highly recommend Barmakian Jewelers.

Both my engagement ring and wedding band were purchased here. Barmakian has exceptional jewelry and offers excellent variety and service. It is the best jewelry store.

We went through the location in Boston for both our wedding bands as well as my engagement ring (though i had no part in that). My husband chose this jeweler specifically based on a recommendation from a friend of ours and we were not disappointed. The Boston location is located in Downtown Crossing and the people there were extremely helpful, not pushy, and treated our rings with care. The did resizing while we waited. Cleaned my ring whenever I walked in for free. Also redipped my ring and cleaned it before the wedding and it looked brand spanking new. The employees at Barmakian are fantastic and I love my rings. I would highly recommend them and my husband would too.

We got all of our rings there and were very pleased with the service and selection. We definitely got more bling for our buck there as well.

They custom-made my wrap and it came out better than I had imagined.

Barmakian is a wonderful place. They have a huge selection of wedding rings, and their products are very good quality. After the wedding, my husband wanted to have his ring made smaller, and I had a little diamond that was sticking out slighly and they fixed them both free of charge.

We bought a new setting for an old vintage sapphire for my engagement ring at Barmakian Jewelers. They were very nice and worked with us to find the perfect setting. When it came back from resizing, one of the pave stones was missing, and they fixed it for free right away. Later, I had a finger-swelling problem and had to get the ring cut off at the fire station, and they fixed it up again for free, no problem. Even though we didn't spend a lot of money with them, we got great service and have continued to get great service whenever anything has come up.

Beautiful pieces. The staff clearly is educated and cares about the quality of their merchandise. Excellent price for a beautiful ring!

Beautiful engagement ring. Great value. we designed the wedding band to match engagement ring. Beautiful 5 stone emerald cut ring, also a great value

The wedding bands were perfect. We shopped around and the prices were excellent. Customer service was great too.

The only way to describe Barmakian is "class"! I was respected and given the attention I deserved while chosing a wedding ring. I visited the Boston location and my husband bought his wedding band at the Framingham location. Both were absolutely outstanding with their customers and I would highly recommend them. The advice and guidence they gave us was wonderful and made it easy to create a ring that suited our personalities.

This is the store for the girl who loves jewlery.

The selection on the floor is fabulous, and the have more in back. If you get your engagement ring there, you get a voucher for 10% off your wedding bands. They also have a huge wedding band/engagement ring sale in the summer. Great people. They know their customers. They also host events during the year. They will work with you to do custom rings as well. The people know their stuff and don't hassle you at all.

For diamonds, you can hand select the diamond you want. They will work in any budget you specify. Generally the diamonds are appraised at twice what you paid - they have great deals for high quality.

We also bought our attendants' gifts here; they ordered 7 matching necklaces and 7 matching cuff links for us and then wrapped them.

Great service, got both my wedding ring and engagement ring there.

This was one of my favorite vendors! I loved our wedding bands and they engraved them perfectly for free! Great quality and beautiful selection!

I would recommend Barmakians to EVERYONE. They resized and polished my engagement ring for free even though I didn't get it there. My wedding band is incredibly beautiful and the people that work there are nothing but helpful and nice. Prices are great....Just try to go there during the week or else you'll be waiting for a while.

Barmakian was great!!! I had a very unique engagement ring that I had purchased from a different jeweler and went to Barmakian to find a band to match it. They had such a huge selection that I was able to find something that fit EXACTLY and the price was totally reasonable. My husband also bought his band there and found something he really liked. They also provided good service after the fact when I needed my jewelry cleaned, inspected, etc.

The staff and service at Barmakian was wonderful. They were very helpful while we chose our wedding bands. I also came in the week before my wedding to have an emergency pearl necklace restrung as my Grandmother's pearls needed to be restrung for me to wear on my wedding day. They made sure the order was finshed in time for my big day. Thanks for everything.

Excellent quailty and a very nice staff to work with. (my husband and I both got our bands at the Nashua NH store).

They were very helpful - and the rings were beautiful

We have had amazing experiences working with Jose in Nashua! He helped my husband pick out the BEST engagment ring and worked closely with us to custom design my wedding band! He has got customers for life!!!

Going to Barmakian for my wedding band was such a nice departure from scouring some of the more "mall-ish" stores. The atmosphere is upscale and quiet, but also relaxed. From the moment we walked in, I felt like a valued customer. The staff worked hard to listen to what I wanted and stayed well within my price range. I would definitely recommend Barmakian to friends and family!

We used Barmakian of Nashua, NH for my engagement ring as well as our wedding bands and were very happy with the results. The staff was helpful and knowledgeable. They made the experience easy and exciting. No one was ever pushy.

Barmakian Jewelers has unparalleled service and selection. The individual we worked with helped us chose our perfect wedding bands in a low-pressure environment. The prices were great...perhaps a little higher than other jewelers in the area but the quality is much higher.

We got the engagement and wedding rings from the Nashua NH store. Great customer service. We got our bands during a wedding ring sale and they passed out free champagne which i realize now, what better way to get some sales than to get your customers a little tipsy. My husband needed his ring resized after the wedding and there were no issues and he had it back in less than 5 minutes.

Theres always someone there to help and assist you.

Ecxcellent jeweler and will be our jewler of choice moving forward. Top quality service and spectacular diamonds. Honest and committed to obtaining and keeping your business. At Barmakian's its not about a transaction...it's about a commitment and becoming a client.

We bought all our wedding rings from barmakian and we love them. My husband even bought my wedding gift (a pair of beautiful drop earrings) from barmakian which i absolutely adore!! They have a huge selection of engagement rings and wedding bands and anything they don't have, they can make for you!

My Husband and I never went engagement ring shopping together, so I was beyond surprised to see the gorgeous engagement ring he chose for me! I will certainly give him most of the credit, but I also have to thank the wonderful team at Barmakian Jewelers for helping to navigate this process with us! Every time we visited one of their stores (sizing rings, selecting wedding bands) they were incredibly friendly and had top-notch customer service! They really took the time to understand what we looking for, and were so patient with us as we looked through all of their wonderful wedding band options. We never felt rushed or pressure to buy something that we didn't love. We are now Barmakian customers for life! I would highly recommend them to any newly engaged couple!

Rings are beautiful. We got them when it was promised.

my engagement ring was very detailed and was a one of a kind. I had a very hard time finding a band to match. Barmakian was super helpful and I couldnt' be happier with my wedding band!

We got my engagement ring and my wedding bands at this vendor. We were not thrilled with the customer service in Natick, so we ended up going to Nashua, NH. There we met a friendly salesman who was more willing to work within our budget.

We used Barmakian for both the engagement ring and wedding bands. The service was excellent and the rings are beautiful. For my engagement ring we had the stones but needed to make them into a ring - they got this completed in one day, which was amazing (and I think a rare circumstance!). For our wedding bands they had a great selection and price range to choose from and we are very happy with the rings we selected.

Barmakian Jewelers in Nashua, NH has the best staff! They were very helpful and accomodating. My rings shine so bright all the time and the quality is amazing. I highly recommend them for your wedding bands and engagement rings!

Can't say enough about Barmakian!! Large selection, excellent service!

We had a diamond so just need a setting for my ring.
They have the most unique settings around with a good value.
My husband waited until the last minute to get his ring and when he went to try it on the weekend before it was too small.
So they put a rush on the order to have the right side for the wedding.

Barmakian Jewelers make you feel very special from the moment you climb the grand staircase to the diamond and bridal jewelry. We had a personal 1:1 consultant to find our bands. My husband said the service was impeccable when he went in to pick out my engagement ring. They took him into a private room to show him different stones and settings and put them together until he found the perfect one. they engraved our weddng bands free of charge, whcih was a very special touch. They also recommended that I bring in my rings every four months to have them checked and polished. They do all of this free of charge. This is where we buy all our jewelry now. We highly recommend them.

Phenomenal jeweler. They even made my wedding band custom to match my engagement ring. They did not charge for having the ring custom made. My husband will only go back to them for jewelry from now on!

We got the engagement ring here, and the bands. I also bought my bridesmaids gifts from here too!
Wonderful jewelry. Staff was excellent. We went to the one in NH at the time... but now we live near the one in Framingham. I go there al lthe time to have my rings cleaned and checked.

The NH store had a wedding day at the store.. you go and get a discount on bands.. etc. They have all diff. vendors there that day too. It was very helpful you get a little gift bag as well.. and free champange..and chocolate covered strawberries, and cake etc! Attend! It was worth it. We ended buying our bands that day!!!

Went to Barmakian's for engagement ring after trying several others. Never went anywhere else afterwards. The people there are knowledgeable, very friendly and is a no-pressure atmosphere. My wife and I got our wedding bands there and have returned several times.

We love Barmakian; such good service and quality. It's definitely pricey, but they are very professional and knowledgeable. My husband bought my engagement ring there. Since then we've referred 3 different friends there for their engagement rings (all of whom are very happy), bought our wedding rings there, and also my wedding jewelry. Love these guys.

Wonderful to deal with will buy all future jewelry ther

They have a beautiful selection of rings and do an amazing job with repairs. The only issue I had with them was with the NH location-- definitely lacking in quality of employees as compared to the Boston location. My husband got my engagement ring there and had a great experience, but we just had a terrible salesperson when we went back for my husband's wedding ring. So much so that we ended up getting so frustrated we got it on bluenile instead.

Ann was FANTASTIC! I did not originally have a high opinion of Barmakian's from past experience and find them to be expensive. Ann definitely made it so buying was a breeze!

Love the ring I got. The only issue we had was one of the stones feel out of the setting soon after I began wearing it. We couldn't find the stone. We brought it back to the store and they replaced it free of charge and tightened all the settings to prevent any further missing stones. We disappointed the stone fell out but pleased with the service we received in remedying the situation.

Such beautiful jewelry. Went elsewhere for his ring where we got a better deal. He bought my engagement rign there and then we get a 10% off coupon which we used towards my wedding band.

We purchased my engagement ring as well as wedding bands at Barmakian, all of which we love. It's definitely one of the best jewelry stores in the area and top not quality. Our only problem was both our wedding bands came in with mistakes. My band was an eternity band, however the diamonds did not go all the way around. My husband's band had a smudge on it that no amount of cleaning could get off. While they told us we would be receiving new bands, my hunch is they fixed the ones we already had. While they were very apologetic and gracious about fixing things, for the cost and caliber of store my feeling is the problems should not have happened at all or at least have been caught prior to our picking them up. Regardless, we will shop there again and consider it the place to go for special jewelry.

The rings we bought here are lovely. When we had a problem with the engagement ring they were responsive and resolved the issue to make sure that we were happy. They appreciate their customers and take good care of them. It's worth the trip into the Boston store. I would avoid the Nashua store and instead go straight into Boston.

I picked out my own engagement ring from there. Lucky me. The woman I worked with knew exactly what I wanted after the first visit. She was very helpful. They can work with you at any budget. Guys this is very important. Just make sure you be upfront with them.

Barmakian was simply the best. They were wonderful to work with and very helpful. We shopped around quite a bit and found Barmakian to have the best deals...by far! Their selection is wonderful as well.

I would highly recommend Barmakian Jewelers

beautiful selection and quality

I loved working with the Barmakian in NH and best part is NO SALES TAX!!! we got great rings for a great deal.
I had my rings cleaned the week before my wedding and it only took an hour and they were like BRAND NEW!!!
I would love to work with them again!

Bought my wedding band there and I love it. My husband wasn't able to find anything he liked there- he wanted tungsten or titanium and they had an extremely limited selection in those metals.

Beautiful selection, nice to work with!

Bought a 7 diamond white gold wedding band there. Had the best value around, and the exact ring I was looking for. Had a slight issue in that they increased the price quite a bit between the time we bought the ring and the time it came in, but they were very nice about it and honored the original price since that had not been explained to me. Would be happy to do more business there. Also bought my husband's ring, he is very happy with it.

Beautiful rings! People work there were very helpful, we found our dream rings because of them. We have been wearing our rings for five years and still loving them!

Their selection is fantastic, and we feel that we got a great value for our money there. They were very flexible with the types of designs that we were looking for and had everything ready in very little time.

Had a very good experience with our wedding bands. We found exactly what we were looking for at a very good price. Deidre at the Downtown Crossing location was excellent - explained the available customization options, and communicated very well. The woman who answers the phone there has a serious attitude problem however - snarky, unhelpful, and lazy - refused to take any accountability for anything other than answering the phone, wouldn't even take a message.

We got our wedding bands here and got a great deal with what we got. But I did have an issue with them once we placed our order. They took down the wrong contact information, so our rings were in for 3 months and no one called us. I had to call them and figure out what the problem was. They just said our mistake and did not try and do anything to fix it. We spent thousands of dollars there and were treated as if we got a cheap braclet. I was not very happy with the way things were handled at all. Very snobby..I will not be going back there any time soon.

Great jeweler with a rock solid reputation.

Love Barmakian Jewelers! They have a great selection and are always willing to work with you to create just the right piece. My husband had my engagement ring custom made and it came out beautiful! Our wedding bands were also purchased here and we both feel we got a great value.

We purchased my husband's wedding band from barmakian jewelers in Nashua at their band sale. The service we received was not from a bridal specialist, but she was still very professional. My husband knew what he wanted so it didn't bother us that, because of the crowd, another member of the staff was assisting us. We also had my band custom made with jewels from an heirloom ring. When I went to pick up my band it had not been made correctly and the jeweler added diamonds and neglected to use every sapphire from the original heirloom ring. When this was brought to their attention the immediately began work to properly make the ring. The final product came out beautiful, but the hick-ups along the way were not needed.

Barmakian has a lot of options to choose from. The staff is very helpful and the store itself is very organized and accommodating. My husband bought his ring here. I did not get my ring here as I could not find something to fit with my engagement ring.

The rings we got here were absolutely beautiful and I didn't think they were too pricey for what we got. Although I kind of felt like the people there thought we were kids, you know too young, silly kids. But I would definitely shop there again because the rings are great, plus they will clean them for free forever!

Beautiful Jewelry execlent quality

My husband and I shopped around for wedding jewelry EVERYWHERE. We went to almost every store in the diamond building in downtown Boston--big and small. And we wound up back at Barmakians, primarily because we knew we didn't have to worry about quality, and their price was mid-range of all the prices we had been quoted for the same ring. The people that work there are all professional and not too salesman-like. Definitely shop at Barmakians!

Place has nice stuff but it is a bit pretentious. Also had some issues with different sales people saying different things. In the end, rings are nice, but my wedding band will have to be altered as it was not made exactly as I asked (made 5mm instead of 4mm).

Loved Barmakians. They were so helpful with my rings but my husbands was too small and they ordered the wrong size. My hubby didn't pick up the rings until 2 days before the wedding so they couldn't do much for gettign a new ring for him. They ended up shaving the inside of the ring which I was not thrilled with. Especially after spending the money that we did. I love their quality of jewelry and their selection.

My wedding set is gorgeous, but my experience with Barmakian was not very good.
I'll keep it brief:
1) they "lost" my engagement ring, then told my husband they accidentally sold not only the band, but the specific diamond he picked out.
2) When they found it filed under the wrong name, and we told them we had dealt with Jose, each different time we got the same response, "ohhhhhhhhhhh". This baffled me, it was as if the whole staff knew that this man was forgetful and unprofessional, a $15,000 ring, how is this acceptable?
3) We ordered a size 5 for both my engagement ring and wedding band...the sizes? Engagement 4.75 Wedding 5.5
I don't understand at all, and no one bothered to do anything for us about any of these issues.
4) Finally, when we went to pick out my husbands band, we were pretty much told by the woman we dealt with that we had to purchase that day or the ring would be gone, the price would go up, blah blah, any excuse to make a sale!

We bought my husband's ring at Barmakian in Nashua and I have to say, I am not too happy with how it turned out. I just got a bad feeling from the woman who helped us, she didn't offer much information and I didn't really want to buy from her but my husband wanted to get the jewelry shopping over with and I let him go with it. I should have trusted my instinct though because I don't like his ring. First of all it is WAY too small. Somehow he got it on when he picked it up but it squeezes his finger and looks ridiculous. Second of all, it started to look scratched the second day he was wearing it and has just gotten worse since. I don't know if it's the finish or the metal but I hate it. He's going back for the sizing so we will see what they say... I think we should have gotten him a titanium or tungsten carbide though instead of the palladium we got him.

Beautiful jewelry, great service, but very overpriced. I paid just as much for my wedding band as I did for the engagement ring!

Barmakian was where my fiance got my engagement ring. It is an absolutely beautiful ring, and he got a great deal for the ring that he got. When we went back for our bangs, the associates were short with us and not responsive to help us out on costs. They have a great selection, but nothing there was jumping out at us like we had to have it. Overall, it was an OK experience - I would go back for other jewelry but I was not impressed with their sales associates in the wedding band department.

I'd say this was an average experience. I feel I received a decent value for the money but I never felt as though they were being honest. Different price when we would visit within short periods of time. Different prices than what we saw on their own website.
I won't include names but one gentleman was great to deal with even though I question how straight forward he was with me.
One girl was not pleasant to deal with but became a little better after a few service visits.

Get this: we were customers for over a decade, spending many thousands of dollars. We brought in 3 pieces to them which we had purchased there:
1. A platinum ring with many inset diamonds (cost: $1500)
2. A diamond solitaire engagement ring (cost: $2490)
3. A set of diamond earrings (cost: $1200)
We requested an exchange/cash.
For $5200 paid they said, "We'll give you $1500 for EVERYTHING."
That's what you get at Barmakian's for being a loyal customer. Don't be fooled by how "nice" they are when they're eyeing your wallet. Customer service on the back end will make you think you went to a pawn shop. Do yourself a favor and take your business somewhere where you will be appreciated, I can guarantee I'll never spend another dime there.