They have a video camera so that people that are remote and wish to review the dress could participate. They were also very flexible in meeting the needs of the bride.P.S. My wife looked amazing.

my 5 stars go mainly to the dress selection (especially the affordable dress selection), and for Nikki the sales associate who was really sweet and helpful throughout the whole process. make sure you get her!!

I went to four bridal stores and tried on 20 dresses before finding the one. I don't remember the name of the associate that helped me, but she is the manager and the buyer for the store. I say definitely go to her and nobody else! Don't get me wrong. The rest of the staff seems really nice, but she just gave me the confidence to trust in her. She knows what she is doing. She pulled dresses for me that I would have not thought about for myself. She the first to put a smile on my face. I was so disappointed and was ready to give up while I headed to my last stop of the day, Bay Area Bridal. I didn't think I would ever find a dress. She worked her magic and I walked away smiling. My bridesmaids knew it too. They said I didn't have a smile on my face all day until then.

The store is nothing special. In fact, it is a little run down and could use a face-lift. I decided to go here due to the convenient location. My consultant was Nikki and she was great. She listened to what I wanted in a dress and delivered. The issues we had were when we ordered. Nikki recommended ordering my dress in a size smaller than my largest measurement and my Mom and I didn't notice this. This is our fault for not looking more closely at the size chart but we trusted Nikki. When the dress arrived it was too small in the hips and created some concern as to how it was going to work. After meeting with the seamstress Marina (who is absolutely AMAZING) it worked out fine. The real issues were with my Mom's dress. She ordered it with plenty of time but it took forever to ship, leading us to question when they put the order in. She also ordered extra fabric to make a jacket and the fabric didn't arrive with the dress. They sugar coated the issues and said everything would be fine when they forgot to order the fabric we already paid for! They never apologized for the mistake or acknowledged it. They "rush" delivered the fabric and it arrived a week before the wedding. The main issue I had with the store is the disorganization. Sandy, the owner, is a wonderful person but she cannot keep track of anything. We went in many times to check on their new sample dresses Sandy would claim to have arrived and there wouldn't be anything new. She is very nice and clearly has a lot of inventory but organization/management doesn't appear to be her strong suit. I would not have used Bay Area Bridal if it were not for its convenient location...that sums it up.

This review is more for my consultant Jessica than anything else. I came to Bay Area Bridal last Saturday (7/30/10) to go wedding dress shopping for the first time (and last time since I found THE ONE!!!). Jessica was my consultant and she was absolutely AMAZING. She had us go through some binders and pick out styles we liked. She asked what my budget was and when I told her she took the ones that were out of my price range out of my pile and then asked me to pick to top 5 I liked. She pulled all the dresses for me and helped me try them on and model them for my Mom and FMIL. The entire time she was extremely helpful and very low-key. She did not push me to buy any particular dress that was more expensive than another. In fact the first dress I tried on was one I insisted I try on first because it was a dress I had LOVED for a very long time. But when I tried it on I was completely disappointed. The dress that ended up being THE ONE was about $1000 less and Jessica never pushed me to buy the one that was $1000 more. She completely supported me during the entire process and made my experience so much fun! Thank you Jessica!!!

I hate shopping in general so I thought wedding dress shopping was going to be really awful, but it ended up going really well. I went to Bay Area Bridal because it was near my house, and made an appointment for a Saturday. I went with my mom and sister, and Denise was our consultant. She was really great. She asked me what my preferences were, but then also picked out a bunch of dresses outside of those preferences because she thought they would look good. I had requested no strapless dresses and no sparkles, but Denise brought out a strapless dress with sparkles for me to try on anyway because it was small enough to actually sort of fit, and at the end of 2 hours both my mom and sister agreed that it was by far the best. Go figure. I wasn't convinced, but when I went back to the store a month later with my cousin, Denise was there again and she remembered me and found that same dress. After my cousin agreed that it was the best, I went ahead and bought it. The manager came out to double-check Denise's measurements, and they gave me good advice on which size to pick. The dress took exactly 3 months to come and I went with the Bay Area Bridal tailor for alterations, which was pretty pricey, and she didn't do a very good job with the bust at first, but after a second round of alterations everything ended up being fine. So, all in all, a success! And I was very happy with the price I paid.

I went with my sisters to Bay Area Bridals on a whim with no appointment and no dress in mind. I left with a great deal on a beautiful dress! There happened to be a cancellation exactly at the time we arrived and asked if there was anything open. The consultant who helped me was friendly and patient. She even let me try on dresses for an extra hour since she had no appointment scheduled. She wasn't great at reading what styles I liked, but I ended up searching the racks and finding a discontinued sample dress. It ended up being half off the original, plus the consultant took off an extra $100. I think she knew I was a bargain shopper because I couldn't resist the deal and got it that day! Everyone there was friendly and helpful. The dresses were also beautiful and completely in my price range ($2k max). There are so many dresses to choose from - I'm happy I found a great quality dress for much less than I wanted to spend!

The young lady (forgot her name) that helped me find the perfect dress was very friendly and helpful. She was very patient and enthusiastically assisted me in getting in and out of the dresses. Given my budget, she recommended some good dresses for me. My dress came in earlier than expected. I requested for a swatch of my dress and although the manufacturer does not normally provide swatches, they got me a fabric sample of one that matches it most closely.

Bay Area Bridal has a GREAT selection of wedding dresses for any budget. I was pleasantly surprised, after having stopped at 3 other bridal shops. You don't get the snooty attitude. They make you feel genuinely special and provide great recommendations if you're not completely sure of what you're looking for.The shop gets very busy on the weekends, so I recommend booking appointments during the weekdays to get the best possible experience.

One word, Jessica! She was the most amazing dress consultant! She really made trying on 20 dresses a piece of cake! Super sweet, attentive and had major advice and knowledge regarding dresses, fittings, comfort, etc. Very accommodating regarding shoes, jewelry veil and gave me major pointers!

I bought my wedding gown at Bay Area Bridal. I went back a few times (alterations, shop for bridesmaids dresses, accessories, etc.) and they were always very nice and helpful. Great shop!

Getting engaged was one of the best feelings ever...however wedding planning has its up and downs. The next on my list was finding my "centerpiece"...the DRESS! The first store I went to was beautiful, but I was quick to learn that wedding dresses run about 1-2 sizes smaller than your actual size (like brides really want to feel bigger than they really are) and most of their samples were a little snug...Also, Im the type of person that needs to try it on and have the full effect before I can determine whether I'd purchase it or not...and most certainly with my wedding dress since its not just any dress...its THE dress...so ive been pretty discouraged.

I went to Bay Area Bridal last December, and it was like the third or fourth store that I went to. At first I was a little hesitant because I didnt think I would be able to fit their samples and the section of dresses in my size, didn't look too appealing. My consulatant was still on lunch, so I was looking around for ideas. The first girl came up to me and asked me if i knew what I was looking for, so she could pull some dresses. So I explained what I had in mind. About a minute later, a second asscociate asked me the same question, so I went through the whole speil again. I never saw them after that though.

A few minutes after the second girl, another lady came up to me and introduced herself as Jessica, my consulatant...She apologized for having me wait and asked me the same question. I was a little irritated at that point having to explaining myself for the third time, but it proved to be worth it because Jessica was great!

Her first pick had some of the qualities that I wanted, but she told me to tell her what I liked and didnt like, and we could go from there. I didnt really have a clear picture of what I wanted, but I did see a sample dress that I liked...and of course didnt fit me. But she grabbed a dress in my size from the same designer, with a similar shape, so I could get an idea about the fit. It was pretty stunning, but I wanted to try on some more. The next proved even better. It really shaped me well, and all of the details were perfect.

I had a hard time deciding between the two, but Jessica offered a lot of great input, and in the end, with the help of her and my girls, I said "YES TO THE DRESS!" I really wasn't expecting to have found a dress, but it flattered my figure, the details were perfect and it was about half what I intended to spend. Also, because they were having a trunk show the next weekend for that designer, and the dresses already arrived, they offered another 15% off!

My five stars totally go to Jessica. She was so great to work with. We had some questions about the variences of sizes, but she already pulled some dresses for us compare the differences. She's a great listener, totally knew her stuff, and was always one step ahead of the game. Also, everytime I went back for a fitting, she remembered me and came over to say hi. THANK YOU JESSICA for making this as painless as possible and helping me find "the ONE"!!!!

I loved my experience with Bay Area Bridal! I worked with Vanessa who was so sweet and helpful and made my wedding dress shopping experience totally enjoyable. I went for a first session, found a couple of dresses I liked, and then went in for a second one to see the dresses I'd picked plus try on a few more. During my second appointment Vanessa was double booked and they tried to put me with another consultant, but Vanessa sent the other appointment with the other girl and came and helped me, since she'd been helping me the week prior. She couldn't have been more helpful and sincere and I really enjoyed working with her.Ordered my dress from BAB and was pleasantly surprised when it came in a month and a half early. Alterations and everything were done by the date they said the dress would arrive, which made me a happy bride. Overall really pleasant experience with BAB!

This place was kind of a headache, but the girls got the work done. I was able to get both my and the bridesmaids gowns there. I've been receiving complains for both gown especially mine. The price was reasonable, but don't get your dress altered there. The contract worker there makes up her own prices and they pretty high. Instead I went to Elegant Tailoring & Bridal in Milpitas, CA.

am so thrilled that Bay Area Bridal was my first stop in the search for the perfect wedding dress. It is lovely and the experience was everything I dreamed it would be. There is a large pedestal and lots of cushy chairs for family or friends joining you. Nikki helped me and she is fantastic!! She is so friendly and helpful. She also REALLY knows her stuff! I was impressed that she asked about the wedding and genuinely showed interest in me. I showed her styles of dresses that I liked and the first dress she brought me turned out to be "the one." She has a really good eye for what will look good on your body. I tried on many more dresses there and then many more at a few different stores before returning to buy. I also purchased my veil and tiara as well as bridesmaid dresses here because you receive a great discount when you purchase your gown here. I highly recommend it!!

The Maggie Sottero dress I bought from this place was amazing! The people that helped me throughout the process was very helpful. I got my dress and veil in time for alterations. Their service was great and quick!

I initially purchased the floor sample of my wedding gown in a size 14 (I'm a size 0) for $200 off the ticketed price. My seamstress told me that she would have to remake the whole dress to downsize so it's worth it to purchase the dress new in the smallest size possible. Luckily the owner of Bay Area Bridal let me exchange the dress. I was really happy about that.But then I got sweet-talked by a very persuasive Russian jeweler into purchasing $280 worth of jewelry that I could have easily bought for a quarter of the price from another vendor. I just hadn't done my research beforehand. After having extreme buyer's remorse, I went back to the store a couple hours later to say that I didn't want the jewelry anymore. The jewelry is handmade and takes about 3 weeks to be ready. The owner wouldn't return my money but gave me store credit. I did have a ballgown event coming up so I looked around for a dress that I could use up with the store credit. I found one dress that was beat up pretty bad (the seam was torn along the zipper, and the straps were torn and uneven) and thought I could use my 10% discount (all purchases are 10% off if you buy your wedding dress here), but the Asian salesclerk said that the 10% doesn't apply to store credit, even though the dress was torn. Really?Anyways, just beware. This store doesn't allow for any returns whatsoever. You only get store credit, and you can't use any discounts or promotions if you're paying with store credit, even if you purchased a $800 dress here.

I was able to buy a floor sample (that looked barely used) on sale here! They had a large selection of dresses at a wide range of prices, with nothing terribly outrageous. I actually never went to a high-end dress place so can't tell how the service compares, but I found them to be very helpful and the dress I ended up getting was one that the girl helping me pulled from seeing the other styles I liked!

This review is about a year and a half late but here it is.

I bought my wedding dress here and it was fantastic!

I had gone to other stores already and knew what I was looking for so I gave my consultant Cristina my parameters and she went around and picked dresses that fit what I was looking for and others that she thought I should try on.

Cristina was a huge help and went above and beyond helping me get in and out of dresses, looking for a matching veil and suggesting styles that I hadn't even thought of. She knew what would fit my body and I completely trusted what she brought in for me to try on.

I went shopping with my sister and by that time, we had seen and tried on a lot of dresses so we were pretty calm and not all that excited about trying more on. After a couple that were just ok, I came out with one where my sister just plainly looked up from the magazine she was looking at and said "Wow." That's the one everyone liked. Even the other ladies in the store said the dress was perfect.

I didn't buy my dress the same day but I came back with my BFF and when I saw her tears, it cemented that I needed to have this dress.

I would call to get updates and Nikki (consultant or supervisor?) was super friendly and helpful in getting me all the information and following up with me.

When my dress came in, I was able to try it on again to make sure it fit well and was the petite size I ordered. They suggested alteration places but I had my own tailor so I just paid the remaining balance and walked out with my huge white garment bag and my gorgeous dress.

I have already recommended this place to friends and highly recommend Cristina. She's fashionable, personable and listens very well to what you want.

I went to Bay Area Bridal a few times on my dress search. As rude as it is I always walked in without an appointment and they found someone to help me even though I wanted to try on a dozen dresses. I do not like the way they ask you to pick out pictures but I can see how it would kind of help the sales person pinpoint a style and help the customer realize that the studio photos do not always represent the real thing. I found the young, blond manager a bit feigned so our small talk was very one sided and awkward but she did her job well. The sales girls had great attitudes and were very helpful. However, I did take off a star because one of the girls I worked with kept bringing me corset dresses after I told her several times that I despise them.I ended up finding the dress I wore to my wedding here. It was marked down during a sample sale only eight weeks before my wedding... ha! I walked out of the store with it.They have a good selection of dresses. The store is clean and fairly organized. The sales girls are very helpful and will keep pulling dresses if you haven't found one that you don't want to take off.

I love Bay Area Bridal! Best selection and great prices!I was so happy with my consultant Denise. She was very helpful, listened to what I wanted and was not pushy at all. I went in on a day that was very busy and they were short several consultants. I did have to wait a bit for my appointment but I never felt rushed, even after my appointment has ended and I started cutting into another appointment slot. They prices are great. All the gowns I tried on were mostly between $500-650, they were all beautiful. I even tried an off the rack gown that was silk, originally $2000 marked down to $500 what a steal!I found my dress here and it is perfect. It is a Mori Lee gown. I even got 20% of the price of my dress in store credit, which covers a pair of shoes or a veil (their veils seemed well price but all other wedding accessories seemed a little on the pricey side to me but hey I have store credit so who cares!) I can't wait to go back and use my store credit and pick up my dress!As for some of the other reviews it is very busy on the weekend, but what do you expect? The dresses are in bags so they stay clean and no dress shop other then Davids Bridal carries dresses in more then usually one size, then clips it to fit you. This is truly the best Bridal store I have been to and I would recommend it to anyone looking for a wedding gown!

Very friendly! Listened to what I wanted in a dress and helped me find it. Called me when there was a problem with my dress (not their fault) and got everything taken care of. No complaints. Please note though: I only bought my wedding dress here, not the maids' dresses because I let them choose their own.

I actually came here on a whim with out an appointment and they graciously fit me in. I had a dress in mind to try on that was completely different from what I had initially thought I wanted and as soon as I put it on I knew it was the one. The sweet lady that helped us really made this a special moment for my mom and I and my mother-in-law was also there so it was really special. They also let me know that my dress would be on sale the next week so I even got a discount! Overall I had a great experience with one exception: The alterations lady here was somewhat rude and I knew I was not going to go with her as soon as she told me that the reason some of the stitching on the dress was uneven was because my shoulders are crooked. The dress doesn't have to be on to see the imperfection, but I didn't let it get to me too much. I figured that since it's a hand beaded dress I could expect some imperfection and I just decided that it added some character to my dress anyway. However I didn't like the way she handled it.

I am going to be using this business for my brides maid dresses. They are able to get you what are looking for. They go above and beyond to ensure you are happy with your order. They are a place that reminds me of back in the old days when people cared about one another. The prices are great, I have been looking around for a while now and no place that i have gone can beat the prices at Bay Area Bridal. in Northern Michigan

I have mixed reviews on this place. I LOVED my bridal consultant, Cima. She was really sweet and chose the most amazing dresses for me to try on that suited my style really well. She was also able to find me a different array, so they all didn't look the same and I got to get a feel of different shapes and materials on my body. She was also super patient and never rushed or pressured me. I have probably tried on over 25 dresses with her, and she has never acted the least bit annoyed. I really respected her advice, as early on, she made me feel so comfortable, like a friend. If I end up buying my bridal gown here, it is only because I want to give her the commission, although I can find it online for cheaper. She told me she may be able to match other prices though, the last time I talked to her. I'm not sure if she meant only brick and mortar stores, or online sites too.

I ended up coming back during one of their sample sales and picking up a dress (I'm thinking about using it for my reception). It was in good condition, and the same dress at Trudy's was over 60% more! It was also still in very good condition.

The only reason I don't give BA Bridal a higher rating is because, depending on who your bridal consultant is, it could be very hit or miss. My friends also bought their dresses here and their bridal consultants were not helpful at all. Some made rude comments when the bride wanted to try on more dresses saying "I think you've already made up your mind on which dress you want, why do you want to try on any more? Don't let your friends influence you..." when we were sitting right there! They pressured to buy dresses they didn't love, did not give them a great selection to try on, and when the brides came to pick up the dresses, they were really rude.

The lighting in the store was good (beading sparkles like crazy under their lighting making you feel like a princess), they had a killer selection of affordable dresses, and they allowed for you to look around but you are not supposed to take pictures while trying them on. If you tell them you've been to Trudy's to look at dresses, they'll usually give you a 10% discount off of Trudy's price, and 15% off if the dress is over $1000.

I bought my wedding dress from Bay Area Bridal because they offered the lowest cost for the dress in my area. However, the service in the store is a little lacking. The consultants are all very nice so trying on dresses is fun and enjoyable, but the people who work behind the counter aren't as nice. I also thought that when I came back to pick up my dress, I would have another consultant available, but they just put me and my MOH in a small dressing room in the back of the store and let us fend for ourselves. Overall, a marginal experience.

I found my dress at Bridal Galleria in SF but it was cheaper to order through Bay Area Bridal, so I went with that. The experience wasn't great. Most of the times that I had a question that involved them contacting the dress company, they wouldn't call me back. I would have to call them again and usually then that person would finally do what they had already said they would do. The dress came in a week or two late, but I was really happy with it so that was okay! I received a credit for 20% of the purchase price of my dress for ordering with them (which came to about $400!). This is supposed to be for accessories, etc. The problem is that a lot of their accessories aren't very classy ... they're much more of the blingy rhinestones, etc. which I wasn't into. There was a pair of shoes that I considered ordering but it was a joke ... they had no sample sizes in stock for me to try on and no colors except white! I wanted ivory shoes but couldn't see the shade of ivory they came in or know what size to get! I ended up getting some really cute shoes at DSW for a quarter of the price. Don't order your dress there just for the deal on getting the credit unless you've looked through their inventory and picked out things you actually like and can use the credit for!One good thing about this place .... they let you take pictures!!! I need a visual to take home with me when making big decisions, and I was extremely turned off by places like Bridal Galleria and Gesinee, where they don't let you take photos. I feel like that puts such a damper on the experience so I really appreciated that Bay Area Bridal does let you take photos.

My best friend got her dress from here and had such a great experience I decided to give it a try. And I too ended up buying my dress from Jessica! She is so awesome and so helpful!! I can't wait for my dress to arrive!

I bought my Maggie Sottero dress from here. The actual store is kinda busy...lots of brides and lots of sale associates! I heart my sales associate (Jessica) she was very helpful and instantly knew what kind of dresses I would look good in. The other girls were very friendly and helpful also... They have a good selection of dresses that range in price~ I ended up buying the sample dress (which was practically new) for a good discount! I would totally recommend this shop to any brides that are looking for a good variety of dresses for a great price!

This was the 3rd bridal shop I visited, after Marina Morrison and Trudy's. Denise, my consultant, was very patient and willing to take down any of the dresses displayed in the window that I wished to try out. (This, to me, was very important, because at Trudy's the consultant simply wouldn't let me try on the dress I wanted to. She kept pulling dresses that were, 'similar in shape and design,' but just not the ones I asked specifically to try on.) Denise also went to the trouble to lace up every dress properly, and really took my comments to heart. I ended up buying my dress and veil from her, and two weeks later, went to try on bridesmaid dresses. This time Denise wasn't there, but my friend and I were allowed to try on as many as we wanted AND take pictures of them. I love the manager there as well, she's young, but has potential. The reason why they get 4 stars and not 5 is because the store could be better organized. The dresses themselves are lovely, but the surroundings make it feel a bit factory outlet-y.

Overall I was pretty happy with New Things West. I liked that they had a large selection of dresses to chose from. The prices were also affordable. They allowed me and my friend to browse around the shop, which was important to me. Many of the high end places would never allow you to look around because it just takes up too much of their time. I came back three times before I found the right dress. My favorite sales lady was Norma. She knew alot and also knew when to keep her opinions to herself, which is important. I also received a free veil, which would have cost $300- crazy!I would def go back here with a friend.

Bay Area Bridal/ New Things West was the last bridal shop I went to in hopes to find my dress after going to half a dozen other stores prior. I was having the hardest time finding a dress that I felt was the 'one'! Jessica was very patient with me and helped me choose over 2 dozen dresses to try on based on my criteria. She was very good at understanding exactly what I was looking for and I appreciated her honesty in her opinions of how each dress looked on me. After what seemed like hours, Jessica had helped me find the right dress. The dress was a bit out of my budget but she helped me keep the cost down by offering me the floor sample which got me a discount and saved me the rush cut and delivery charges. The only gripe that I had is when I went back for my alterations they were very busy and I had to wait a very long time to get anyone's attention, to the point that I ended up getting in and out of my dress without anyone's help. Other than that I think their selection & knowledge of dresses was very good.

My mom was visiting for only two days and I really wanted her to be there when I got my dress. We visited a number of bridal salons and we found that they weren't really listening to what I was looking for. Additionally, they told me that since I only had three months before my wedding that I would have to buy something off the rack. We showed up at Bay Area Bridal without an appointment and they were able to fit us in right then with Audra, the bridal gown genius! Audra sat down with us and asked about the venue, my vision and what was most important to me about my dress. As I was trying on dresses Audra gauged my responses and kept pulling out new dresses based on what she thought would look good and what I was saying. She selected dresses that enhanced the parts of my body that I like and hid away the parts I'd rather not talk about. Even when I was convinced that I wasn't going to find my dress that day, Audra kept going until we found "the one." They ordered my dress and it came in less than two weeks, making me wonder why all the other salons were forcing me to buy off the rack.I also ordered my bridesmaid dress through them and the process was so easy. I got a great discount because I bought those dresses there as well.The seamstress who did my alterations was amazing. How many brides can go in for only one fitting and have their dress fir perfectly?I also got great advice on shoes and my veil (which I originally wasn't going to have and am so glad that I listened to Audra about that!). They have a jeweler that designs the pieces they sell at really reasonable prices and she made beautiful earrings and a bracelet for me and gorgeous earrings and necklaces for my bridesmaids.Everyone there was so helpful and polite. I would highly recommend Bay Area Bridal to any bride!

Bought my wedding dress here--a sample size that was marked down to $378 from something like $1000--great deal! Everyone was very nice (the salesgirl was very helpful and seemed to genuinely like her job) and I have no complaints. However, I did not have alterations done through the store, so I have no feedback about that.

I worked with Jennifer at Bay Area Bridal and was very pleased with her services - she was patient and very helpful in choosing the dress - didn't get frustrated when i couldn't make up my mind or wanted to try on one million dresses - she was also available after the sale to help with alterations and final trial - most sales folks disappear after the sale but Jennifer wasnt like that - really enjoyed working with her - the prices at this store are just right and they will match competitor prices.they also have many clothes for the moms and bridesmaids - biggest issue here is that they dont carry them on stock so you would need to plan on buying these clothes at least 3 months before the event so you can have time to get them and have them altered if necessary. Plan on allowing at least 8 months for the arrival of the brides dress and have time to get it altered - unlike places like david's bridal that might have the dresses in stock the lady that does the alterations is also great - very experienced and can make alterations estimates real easy by looking at the fit - had no problems with my bustle/alterationsdefinitely recommend their use!

Was the last place I looked, but found the dress right away. Prices are cheap compared to other dress shops.

After searching many places and not wanting to spend all of my wedding budget on a dress I'll wear for 5 hours, I found my dress at Bay Area Bridal. There were actually 2 I loved and I decided to go with the one on sale ($199) that was missing a button and had a little makeup near the top (that came off with dry cleaning). I had it tailored and added some beading around the top and it ended up being an AMAZING dress. It looked like a dress you'd see at the oscars. I got so many complements and no one knew how little I spent.

I found my Allure dress $300 cheaper here than another store. The only thing is they really try to get you with spending money on veils, shoes and alterations. One minute before I walked down the aisle, one of my beaded threads broke...

I worked with Jessica from Bay Area Bridal who was an absolute angel. I found my dress orignally at Trudy's, but the sales pressure and price was way too high. I was going to buy the dress online after I found it for $500 less, but Bay Area Bridal said they would match the price. I felt way more comfortable buying the dress from a store than buying online. They also price matched my bridesmaid dresses for me. The reason why I gave them four stars is because they are in a temporary spot and the store is really dingy otherwise their customer service has been great!

My mom and I went here to get her 'Mother of the Bride' dress. Our experience was not that great.

The dress was being shipped out of country and it was missing proper documentation. Consequently, after the dress never arrived I tracked the dress and it had not even left California because of the missing documentation. She then ended up paying 3x the cost of shipping than quoted and it took 3 weeks longer to arrive than promised. In the end Bay Area Bridal took no responsibility and they were hard to get a hold of when I tried to get any kind of resolution.

Would not recommend this place if you need to have a dress shipped, thats for sure!

My dress came much more quickly than the 3-5 months everyone recommends. They were also great with my shopping experience. My only complaint was that they had promised a nice veil for free but when I came to pick my dress up, they tried to give me a lesser quality veil and the girl I bought the dress from no longer worked there when I went to complain.

This was the first bridal store I visited in the big wedding dress hunt. Beware though - the store has moved to Stevens Creek Blvd. so the address may be off on Yelp. As a result I went to the wrong location and then got crappy directions from whomever answered the phone at Bay Area Bridal (they couldn't tell me which way to turn on Stevens Creek from Wolfe).

Anyway, Bellisimo was having a trunk show when I was there, and the designer of that line was pimping his dresses. He'd pull ugly dresses out for me to try on, and I'd weakly agree to a few of the marginally better ones, partly because while it's easy to tell a salesperson you don't like a gown, it seems more of a personal attack to tell that to a designer. I've grown a pair and wouldn't put myself through that again though. His gowns were a waste of my time.

I went back a few weeks later to see what dresses I'd missed out on during the Bellissimo trunk show disaster. The same woman helped me and (as the visit before) she never ever got a feel for my style. We pulled about 7 gowns to try on. I zipped through those and started looking around for more, but she got standoffish. I sensed that and I asked if I could still try on more gowns. She said, "As long as it's a dress you're sure about" as though I was wasting her time otherwise. She wasn't helping any other customers so it wasn't like she was busy. I took that as a cue that Bay Area Bridal didn't want my business very much and left.

Number of Dresses: B
Quality of Dresses (Did I Like Them?): C-
Strapless Bra Quality: B
Cost: A-
Dressing Rooms: C (large but looked like an amateur construction project)
Service: D
Understanding of My Taste: D

Bay Area Bridal has the most competitive pricing - but make sure you call around to get thje best deal. Their inhouse seamstress, Marisa, worked wonders as well.

very good service

Your best bet is to go here if you have a good idea of what you want. Go to a few other boutiques first to get the full experience, but if you're on a budget, buy here. I got fitted at a boutique for a dress that I loved at 3k, but went here and ended up with a very similar one (that i also loved after a few alterations), off rack for 600. Go somewhere else for alterations though. I ended up being lazy and getting them done here, and it cost me 200 more, where as, had i gone somewhere else it would have been 50-100.

I was very pleases with the service I received from this vendor. They were very helpful in every aspect when it came to choosing my dress. They didn't make me feel rushed when I was trying on dresses, like some other shops did. They were knowledgeable about the different manufacturers and even offered me a better deal on a dress that I had seen elsewhere.

I bought my dress here. There were a variety of dreses to choose from. They had books to look though first. I recommend to make an appt. first they get very busy. I picked 5 dresses, but I could have picked more. They helped me get in and out of them. I found my dress with the second one I tried on. They schedueled a time for me to come back to get fitted, which was very expensive. I had 7 layers, so it ended up $300 on top of the dress cost. But, it looked beutiful. They also steamed it before hand. I also bought my shoes, veil, and tiara there since they gave me a discount for buying my dress there. They did loose my veil reciept, so there was panic and headache there. Too bad I couldn't were my $80 shoes because they kept snagging on my dress. Overall, I was somewhat happy.

A lot of the wedding gowns are gaudy and over-priced. The bridesmaid dresses are in poor condition, and some of the styles of extremely unattractive. There is not a wide variety of sizes available. I would not recommend buying from here.

I was pretty close to buying my gown from this store because their price was better than others I've found (I submit a request for a gown price, and someone emailed me back with the quote and also offerred a significant discount if I ended up going with them). I decided not to because of the sales consultant that worked with me.

I first visited them during a weekday, and the sales consultant was pretty nice, so I decided to return and have my friends take a look at the gown I wanted. The next visit turned out to be a Saturday, and it was pretty busy. Even though I had an appointment, the sales consultant kept walking in and out of the changing room, while I was trying to get into gowns, and she was running around helping other consultants. I would understand this treatment if I were a walk-in, but I actually made an appointment. The sales consultant also had this habit of whispering to other consultants when me and my friends were within a few feet of her (as though we couldn't see), and this wasn't just a one-time incident - she kept doing it! Quite rude, don't you think? Finally, as I was trying to decide on 1 of the 3 gowns I had tried on, the consultant fumed and said she couldn't wait around all day while I tried to make up my mind. That was it for me and that store.

changing area is small and somehow the air conditioning was REALLY cold the day I went

My dress was GORGEOUS and I loved it. However, they weren't very responsive when the manufacturer was delayed in sending it. I was stressed because I didn't get my dress until the week before my wedding and it needed alterations- EEK! Overall they were nice in person... over the phone not so much. I also got my bridesmaid gowns there and at New Things West (their partner in the male form) my husband and groomsmen got their tuxes. That's one reason we went there because it was a great one-stop-shop.

Once I found the dress that I loved, they found me a knock off for half the price!! Plus, they threw in a free veil. Excellent service and pricing!

There are lots of nice employees there which I think aren't on commission. They come around with you and show you dresses and tell you the price and what they can get you.