BBJ Linen

THIS IS FOR THE BBJ LINEN STORE ONLY---THEIR OUTLET STORE NEXT DOOR TO THEIR HEADQUARTERS. I have been going to BBJ Linen store for quite some time. I go there for many of my family's parties and events. Now, I go in there often, maybe twice a month and spend some serious money. Ever since Debra took over, BBJ Linen store has been a NIGHTMARE!! She is so incredibly rude!! Not like the last lady who was so fun and nice. Debra has a serious attitude problem and gets frustrated so quickly. I was in there today to get some basic tablecloths for a birthday party that was to be thrown at a restaurant. So no, I did not have the exact sizes. All I had was that it is a four top table (pretty basic). She blew up on me and attacked me verbally!!! I CAN'T BELIEVE SHE TOLD ME OFF!! She told me that she can't help me if I don't have sizes. Wow, isn't this a linen store where they specialize in tablecloths?? So saying a four top should be basic knowledge. She told me that I am difficult and that I never know the sizes which is totally wrong. She went off on me so long that I even started recording it on my cell phone. She was SOO NASTY! She even told me to take that look off my face! I was in complete shock so of course I had stink face! She told me that she didn't care that I was upset at her customer service skills and that if I don't like it then I should leave. WOW! So I bought my items and left and went straight next door and talked to the manager and showed them the video tape. They were astonished at how rude she was to me. And this came out of nowhere!! It was like she had a serious mood swing and attacked me! I will no longer be taking my business to BBJ Linen and go somewhere else where customer service is important.

Our table cloths and napkins were beautiful. BBJ delivered exactly what we wanted and had a wonderful selection. They work with a variety of vendors (i.e. florists/wedding planners, etc) so they are used to the business and do a great job!

My specialty linens were absolutely beautiful and couldn't be found at just any rental company. When you want you event to stand out, BBJ is definately the appropriate choice.

BBJ set up the most beautiful ballroom for my wedding. It was stunning and I would only use them for linen rentals.

They were able to answer all my questions and were very willing to work with what I wanted. Their prices were on the higher end but they gave me just the look I wanted. They put the chair covers on and took them away and I didn't have to give a second thought to them. They looked absolutely stunning and completely my look perfectly!

Our reception location did not provide linens and they suggested BBj. The staff there was very helpful, even though we were not that "into" choosing linens. They have many options, but we wanted to keep it cheap. The price goes up for the size of the fabric, and the type of fabric. All different colors are the same price. They made the suggestion of using a chair-tie as table runner to add some color. And at $2.50 each, that fit our budget great!

BBJ was recommended to us by a friend. They are a little pricey, but the service and the quality cannot be beat. They were so helpful and patient when I was choosing the look I wanted and were so accomodating as the day got closer. We had a last minute table addition and they were able to help us out without a problem. Everything turned out absolutely perfect and everything went off without a hitch! If you book with BBJ, you will not have to worry about a thing.

The people at BBJ linen were very friendly and helpful. They allowed me to keep my chair covers for an extra day for my Hindu ceromony at no extra charge.

Absolutely beautiful linens, and fantastic customer service. I'm always pleased to hear when the bride has chosen BBJ Linens.

Lanie from BBJ is fabulous to work with, very detailed, very professional! BBJ always does a great job.