Beautiful Bride and Formals

Beware of Beautiful Bride in Waldorf!!! They lie and are incompetent!


Here is my bridal shop horror story about how an inept and uncaring shop scarred my wedding. The culprit is Beautiful Bride in Waldorf, MD. I tried for weeks to resolve it without drama, but truth be told the manager is two faced and gives misleading information and the owner doesn’t care enough to give me a simple At the very least, I’m sure every wedding website is interested in my horror story and how to avoid it.

We ordered eight dresses from Beautiful Bride in Waldorf – and there were problems with most of them.

First up – My sister Katie. She purchased three dressed from the shop. Her measurements did not changed, but her bridesmaid top was so tight it busted a seam in the shop and they made her pay to have that fixed.

Next Up – Kelly the matron of honor. My Matron of honor’s dress was ordered the wrong size. Something admitted to by the associates working at the shop and initially denied by Shawn, but later admitted to. When Kel tried on her dress – it fit at the chest but there was an eight inch gap over her hips. Shawn said there are six inches of seams that can be let out – but I pulled out a tape measure and showed her the eight inches. I was told not to worry it would work. Later after alterations when it did not work – Kelly was made to feel bad when in fact the wrong size top was ordered. After much trauma and worry – finally the shop made it right with the gift of a bra and a discount on alterations. MIND you discount on alterations to fix their mistake not free alterations to fix their mistake.

Next (and most important) My Mother. After my girls ordered their dresses, we were told my mother’s dress was discontinued. My mother was devastated, but she was very specific that she wanted a sage green dress. She has always wanted sage green and that is the one detail that has been consistent with her dress shopping.

She found something suitable to wear however - My mother’s dress was ordered the wrong color. I purchased her $75 worth of jewelry for a sage dress (lettuce was the comparable color), and the people at the shop ordered mint green. The color was awful on her! It washed her out, her skin is too pale to pull it off, and the shoes and jewelry purchased didn't match it. She had never spent so much money on a dress in her life. She didn’t even spend that much on her own wedding dress! She was stuck with the mint green and because it was too late to find something else.

Finally – My Cousin Sandy. My cousin lives in North Carolina. Before we ordered anything I asked if this would be a problem. Over Thanksgiving I went with Sandy to an Alfred Angelo dealer in Kannapolis NC and her measurements professionally done. I brought my cousin’s measurements into Shawn. My cousin’s waist is wider than her bust. She is a very round girl, and that was explained to Shawn. By the measurements, her skirt is a 26 and Shawn said her top is a 22. When the top came in – it was way too small. So much so to the point that my aunt had to completely remake the top – which has proven difficult because of the beading. We got the extra fabric- but now the top is disjointed and makeshift. For the money that was spent – this simply is not fair! All because they ordered the wrong size.



BEWARE of this shop!!!!!

We rented our tuxedos for our wedding party from here and they were a bit pricey. The ladies in there were absolutely wonderful. We had to order a total of 18 tuxedos, which included the dads and ushers. My husband was late making his selections, but everything as ordered and in on time as promised. I would definitely use them again.

I have never been so disappointed in a service. This was the absolute heart ache of ny entire wedding experience. The dresses thhat were ordered 5.5 months early that were due in in 4 months came in 2.5 weeks before the wedding--- an alteration NIGHTMARE-- not to mention that the desk clerk repeatedly told me dresses had not been shipped to the girls becuase they were not paid for-- after a fax copy of a receipt and 2 trips and 3 phone calls -- the clerk realized in fact is 'was paid for--- causing me to then have to pay for a rush delivery as they were atimate about NOT covering the cost -- since it was in their opinion : a smimple mistake' The manager Carol order my matron of Honor the wrong dress and in the wrong material from the other 10 dresses i had ordered--- and said we picked that????????? No--- I didn't pick one person to have short chiffon dress while all others had long silk dresses.............. they charged another of my girls 3 times for her dresses-- causing her major credit card issues while on business travel--- my husband had to have his tuxedo (thatthey measured him for) safety pinned while my stepdad had to hide that his sleeves were too short on his tux........... and to all of this do I ever get an apology? Not a one............ the staff is total unprofessional up to the store owner-- its a really pitiful store that I wish I had researched prior. My girlfriend is getting her wedding dress there and they have alreay ordered her the wrong size 3 times! --- not to mention that the girl helping you to fit dresses has a 'female' infection that is total offensive to the customers-- while the manager still says NOTHING. If you have any choice-- PLEASE go somewhere ELSE-- you will be disappointed!

This is where I ended up buying my wedding dress. I found it kind of middle of the road in terms of service and ease of trying on/finding what I was looking for. The best thing about this place was that they had a range of prices for wedding gowns, so I was able to find something in my budget.

I must say after hearing some very bad reviews about this boutique. They turned out to be really good. I did not have any complaints other than the fact that my dress didn't exactly come when they said it would. Even still it came about 3 days after that. So all in all it was a great experience. The ladies there are very patient and very skilled at helping you find a dress that fits your figure. They took their time to help me try on everything and I came back serveral times until I was sure. They never pressured me into making decisions and it was a lot of fun. I enjoyed my experience with them and I would say if you are looking for the right dress this is the place to go. I went to that big chain and those folks didn't act like the cared at all. Oh and did I mention that they have the original brands not imitations.

I used Beautiful Bride as my one stop shop for dressing my bridal party - male and female. They offered dresses and styles that no other shop had and offered me the uniqueness that I was looking for. Shawn - my coordinator at the bridal shop was extremely friendly and attentive. She knew the exact type of dress that would work for each of my bridesmaids and was even able to coordinate the groomsmen tuxedos to perfectly match the dresses. Everything was absolutely wonderful. I even managed to get my wedding dress at a discounted rate!

I ordered my wedding dress and wedding party dresses from this location. The women there wer great they kept me informed at all times if any changes happen to a order. The prices were great, they had so many dresses to pick from they also ordered my wedding dress even though they did not have it in store for me to see.