Bella Bridal Boutique

I LOVED Bella Bridal. There were super helpful, professional & I was able to get my dress off the rack for a steal! They have the nicest dressing rooms of any bridal store I've been to and they made the whole experience a very smooth and enjoyable one.

I would recommend this place to all brides:)

After going to the top shops in NY, London, Dubai and Washington DC, I found my drea dress here. Staff were very nice and helpful. Good selection of dresses and the staff is very good when it comes to give honest opinions. I really dont like when I was going to the shops and the staff insists on how good the dress look when I was not!!. The staff at Bela bridal is very good on that aspect, they will ensure that whatever you select is in accordance with your taste.

I went to Bella Bridal after going to 4 other bridal stores in the twin cities. It was definitely my favorite by far. Not only because I found my dress there but also they had the best selection and very friendly staff. The store is large and has a very nice area to try dresses on and have family members/bridesmaid sit and watch. They were never pushy and gave good information about the designers and such.

They didn't have the largest selection for bridesmaid dresses so we only bought my dress there.. but I would definitely recommend this store to any bride to be!

I just typed a novel on why I dont like this place, but I will keep it short and sweet....the customer service is horrible. I've been in the store 5 times, and have never once received the kind of service you should get at a store. Don't waste your time here...there are other places that give you the attention that you deserve!

The shop is managed by a mother and her daughters as well as a few other staff members. I found it was mainly working with the daughters that we ran into issues.

When I first started working with the staff at Bella Bridal I was very impressed, they were all very helpful and knowledgeable. They didn?t push or act like they were in a hurry while I was trying dresses on. We decided to use them for our bridesmaid dresses and tux rentals as well.

For the most part my bridesmaids had no issues with getting their dresses and things ordered. However, my toothpick sized bridesmaid was told she needed to order a dress 8 sizes larger than she actually needed. When she insisted that she was going to order the size the designer?s size chart indicated they argued with her that according to her measurments it wouldn?t fit her, except when she got the correct size and tried it on, if she didn?t hang onto the dress, it would fall right off her.

The groomsmen were also fine when being measured and placing their orders, but when the tuxes actually came in the shop was very rude to them. One usher had issues with his jacket fitting wrong, and when he voiced this to the shop they told him that he was just doing it wrong and that it wasn?t their fault and he should ?figure it out?.

I had recommended this place once to my hair stylist, who needed a dress for the Marine Ball, but when she went in to check it out they were also very curt with her and told her there was absolutely nothing they could do for her without an appointment, even though the website indicated that apart from Saturdays, appointments aren?t entirely necessary. Will not be recommending them again.

I went into Bella Bridal during my initial search for a wedding dress. No one greeted me or offered assistance, which was strange because there were at least two girls working there and I was the only one in the store. The atmosphere was weirdly unfriendly. I browsed for a bit and then left. I ended up returning to Bella Bridal months later (after finding my dress somewhere else) to look at their shoe selection. At this point, I was there only because of their convenient location near my home. When I walked in the door, there were two people at the desk. They looked at me and then looked away, not even a greeting or asking if I needed help. I walked to the back to look at shoes. Once I was able to flag someone down, she was very helpful. When I decided what to order, she walked me back up to the front to where the owner(?) was standing. Again, pretty distant and not really interested in making me feel welcome even though I was buying from her. I got the vibe that she just doesn't care - NOT a vibe you want in a bridal store!! The shoes arrived without incident and pricing was competitive. It's a nice store, so why scare away customers by being so unfriendly and obviously unwilling to help?

I would recommend Bella Bridal to any bride looking for her wedding gown. They have a wide variety of sample sizes which made it very easy to try on gowns. The manager was very knowledgeable and eager to help with any questions or concerns that I had. The store was very clean and had a nice atmosphere. The only problem I had was that they would not measure me and order my gown if I did not have my actual shoes that I would be wearing for my wedding day. Since I live an hour away from the store, this was very inconvenient for me and I wished they would have told me this before I booked my second appointment. I was forced to go to a shoe store and pick out shoes that same day so they would measure and order my dress. However, when I had my alterations done, I still needed the dress hemmed. All in all, this was a small problem and I would still recommend this shop to anyone looking for a wedding gown.

When shopping for my wedding dress, I went to a total of 4 different shops. None of them compared to the atmosphere and helpfulness of the employees as Bella Bridal. I would HIGHLY recommend it to ANY bride-to-be. During your appointment, they ladies there truly make you feel like they are trying to help you find what you want instead of just trying to make a sale. I feel like I became friends with some of the ladies during the 10 months of our wedding planning. It was about a 45 minute drive for me to get there from my house, but it was totally worth it! I like them so much there that I/we ended up getting my wedding dress, veil and jewelry there as well as my flower girl dress, bridesmaid�s dresses and tuxes (7 total). My mom even ordered a dress from them. Bella is definitely a shop that must be on your list to make an appointment at. You won�t be disappointed!

The people at Bella were very nice. Unfortunately, someone somewhere screwed up the dress order. Not sure if it was the bridal shop or the manufacturer. My girls all ordered different styles because we had so many different body types and we received 5 dresses, they just all happened to be the same style. My girls didn't get their dresses until the month before the wedding and it was very unsettling for me. The first time the bridal shop called me to tell me what the problem was, they initialling weren't going to get the correct dresses until 3 weeks before the wedding. Not very comforting for a bride at all. Even with all the trouble, they didn't even discount the dresses for the girls for the hassle. I was a little dissappointed.

My Mother, and Sister (Maid of Honor) drove to A LOT of bridal shops around the twin cities and this happened to be our last and final (thankfully!) stop. They had great customer service gals working who were so patient as I tried on numerous dresses. I found the dress of my dreams after an hour and a half of trying on dresses. They were not pushy or trying to hurry me at all. They did whatever they could to help make my experience a pleasant one (gave me shoes to try on with the dresses as well as several different kinds of bras, underslips and veils). I am very happy with my dress and my service there, and I would go back in a hearbeat.

While the dresses there were beautiful and the store itself was clean and also beautiful, the service was awful. Although I liked being able to go around and choose the dresses that I liked verses having them bring random dresses to me, the associates were unfriendly and snobby. Also, when they were measuring my hem-length, they failed to tell me to put on a pair of shoes that would reflect the height of my heel. I told them that I wanted my dress to have a small heel and when I got my dress back, it was much too short for the shoes that I ordered at that store. Plus, they had recommended a color that they said would go perfectly with my dress, and the shoes were pink! THey refused to let me return them or re-dye them. And in fact, offered NO solution to the problem and were quite mean about the whole situation. I spent a ton of money in their store and I was shocked that they were so unwilling to make any concessions for me, offer any money back, or try to solve the problem. I spoke with the owner and she was incredibly rude to me. I spent $60 on a pair of shoes I'll never wear and they are sitting in my closet right now. I had to purchase other flat shoes. Again, they have a very nice dress selection at reasonable prices, but they were very unfriendly. My sister recently went there to check out the dresses and actually found a lot that she liked, but the sales associates barely talked to us and didn't even bother to say goodbye while we were walking out the door. We won't go back - ever.

At first, my experience with Bella Bridal was a very pleasant one. I found a dress I wanted online from a line they sell. They ordered a sample in my size for $25, so I could try the dress before making a decision. The problems began after ordering the dress. It took twice as long to arrive as they said it would. I also had to call them before finding out the dress was in, as they did not notify me even after the gown was sitting in their shop for 3 weeks. Upon trying on my gown for the first time, I discovered measurements were taken incorrectly and the dress was at least 3 sizes too large in the waist, hips and bust. The worst part was that the company the dress was ordered from takes a hollow to hem measurement, so that the dress is ordered in a custom length and won’t require hemming. Bella Bridal did not submit this measurement to the company, so the dress arrived WAY too long. The problem with that being, that all detail in my dress was in the beautiful beaded/layered hemline. There was no way to adjust the dress without taking away from all the formerly beautiful detailing. Even though they admitted it was their mistake, Bella would not replace the dress and only offered me a refund for the cost of hemming. That doesn’t really cut it when the wedding gown of your dreams is ruined because of a careless oversight! I would advise everyone to stay away from Bella Bridal at all costs. Not simply because a mistake was made, but because they were not willing to make any substantial effort to make it right. With the gown being such an important element of wedding – I would not recommend any bride to trust Bella Bridal with such an important part of their special day.

I loved going to this store to purchase my wedding dress. The facility is very large and spacious and it is fun to try on different dresses to find the one you want. I had great service in terms of my wedding dress. However, we also got our tuxedos from them and they came down to the wire delivering some to the venue a few hours before the ceremony. Great place for a wedding dress but I would recommend getting your tuxedos somewhere else