Bella's

My experience with Bella's has been overly dissappointing and frustrating. I should have walked out when I first went to look for dresses and the sales girl helping me change into the dresses began telling methe sad story about her and her father's relationship. Here's a tip, complete strangers do not care about your personal drama and you should try to keep an experience like wedding dress shopping positive. It all went down hill from there. After I purchased my dress and it was ordered, I asked for a written description of my dress, after being blown off for about a month, I finally received the review. However, the overly competant team at Bella's gave me a description for the wrong dress, and even had the audacity to tell me that they needed to call the vendor and confirm that the correct dress was ordered. Alterations have been a nightmare. I will sum it up and give the short version. My dress was 2 weeks late being altered, it was not ready until the day of my bridal portaits, and I was forced to wait on it. Needless to say, I was over an hour late to my portaits which were scheduled to be taken outside, and since we were were trying to work with the sunset I was on a short time frame. Not suprisingly, due to Bella's lack of commitment and responsivenss,I wasn't able to take the pictures, after I had already spent well over $100 on hair and makeup. Now I will not have the portait for my wedding day. I would not recommend Bella's for anyone looking for the perfect wedding dress or special occasion dress. They are not responsible, professional and have the poorest customer service skills I have ever experienced. It is a shame it is so obvious they are just in the business to make money and have so little respect and care for the clients, that they do not know what is like to have a passion for what you do.

I found my dress at Bella's! The only thing that I didn't like was that they told me that I couldn't order a new dress due to the time, when the girl that was helping me told me that I could order it "rush". I know I went and tried to get my dress like 4 months before the wedding, but they should tell people when they are trying on the dresses that they have a certain amount of time. I did love the dress, just not that I had to pay full price for something off the floor that other people have tried on...

The first visit to the store to pick out my dress was very enjoyable, but it went downhill from there. When we went to pick out my bridesmaids' dresses the whole staff had changed and were very rude about everything. The store also started smelling very bad starting on the second visit. When my wedding dress arrived, there were no alterations needed and the store fought with me on letting me take my dress home with me. It was a bad experience. I wish someone else in the area had carried Alfred Angelo dresses...ugh!

I paid the money, but they did not provide their service. They didn't finish paid alterations and tore a hole in my dress. The owner is incompetent and allows the manager to treat customers horribly. Unless you show up with cash running out of your ears they don't want your business. They ruined my wedding planning experience.

They are great, they have name brand dresses (they carry the ones straight out of the bridal magazines) and they have amazing prices. I bought a Mori Lee dress for $465. I also bought my shoes from them and I absolutely love them. I purchased my bridesmaids dresses through them as well and we received all the dresses we ordered extremely early compared to their estimated arrival. They have great deals when you buy your wedding dress and your bridesmaids dresses. I would completely recommend them to anyone!

They were great. Prices were very competitive, service was wonderful and I couldn't have asked for a better experience. They even kept the dress until the day of the wedding and brought it to me at the church and helped me get all laced up. Most brides I know had to do that themselves. Super nice staff made my big day great!

Great service!! They even deliver the dress themselves to the location of the wedding and dress you so that you will look your best and to ensure nothing happens to the dress before the wedding. Great discounts on bridesmaid dresses too if you you purchase your wedding dress from them!!

Great dress, but no refunds or exchanges if it is not exactly what you want when it comes in.