Betsy Robinson's Bridal Collection

After visiting several bridal salons, Betsy Robinson's was the clear choice for me. The customer service is outstanding, the sales associates are incredibly helpful (but not pushy!), and my dress came in early! The salon is beautiful and their dress selection is amazing. I highly recommend Betsy Robinson's to every soon-to-be bride I know :)

The customer service was wonderful. I was nervous to have my dress in a suitcase for a few days but when I took it out there were no wrinkles! I was very impressed!

I purchased a Monique Lhuillier Bliss gown from Betsy Robinson's and was SO GLAD that I went there! I was extremely picky about gowns and was looking for a simple, non-bling, lace/tulle, mermaid silhouette, which is apparently hard to find in Maryland!! I found a discounted sample gown which was in mint condition and it was perfect. Even my seamstress had no idea it was a sample because it was so clean and unworn! I dragged my mom to MANY bridal salons in the area and Betsy's had by far the best selection of upscale designers. I especially liked how they let you browse the racks yourself, and they frequently have trunk shows where you can get a discount on current designer gowns. They also always have older sample gowns on sale. The only negative thing is that they don't officially let you take pictures (but I insisted on taking some of the gown I loved before I bought it because you have to see how it photographs!!!) We bought the gown so long ago that I forget the name of the consultant I worked with, but I remember the whole experience there just being great and very high-end. Definitely go there if you're interested in gorgeous designer gowns!

I was so very happy that I found my dress at Betsy Robinsons. I had visited 6 bridal salons prior and none had the service and selection that Betsy's had. I was thrilled that Kate was able to help me narrow down the selection and make great suggestions, and finally I found what I was looking for. I even found a gorgeous belt that I got so many compliments on at my wedding. They answered my questions with a friendly attitude when I called and I never had difficulty scheduling an appointment, as they are very flexible. Alterations were amazing as well, they had to do a lot of work, but the end result was perfect! Thank you!

This was the 5th salon I visited when looking for my dress. After my initial appointment I recieved a handwritten thank you card from the sales women. I knew after that this would be the place to take care of me and my dress. I ordered my dress in April and it was recieved in August. I did have one problem with my dress, the beading was not included. Betsy Robinson fixed this without a hitch. It was returned to me 3 weeks later corrected. I had two fittings for a tuck and a hem! You also recieve a gift certificate of $60 off of your dress preservation. I will definitley follow through with Betsy Robinson to complete the wedding dress preservation process. Thank you for the most beautiful dress I will ever wear.

Willing to work with me and after 19 stores I found my dream dress!!

The staff at Betsy Robinson's was wonderful to work with. From my first appointment to try gowns to when I picked up my dress, everyone was very helpful. I wanted to try on a specific sample that the store did not carry and they made sure to order it in for me to try. I also ordered my bridesmaids dresses there and they were really helpful in picking styles/fabrics. I had all of my fittings done there as well and they did not stop until it was perfect! I would absolutely recommend them to anyone!

I am so happy that my mom told me to go to Betsy Robinson for my dress. I live in new York and am originally from Baltimore. Betsy Robinson has the best selection of dresses and the absolute best device. I found my dress within the first hour in my appointment with joy. I did MIT know what I wanted and was open trying on all different styles. When I finally tried on my Kenneth pool dress... I cried and new that it was for me. I walked out and Betsy herself came out to help me and she was almost in tears. It was a fantastic moment to know how happy she was for me. I had appointment at kleinfelds and all Of the big shops in new York set up already and ended up canceling all of them because of my luck at Betsy Robinson. Their personal attention to me and what I wanted were fabulous. I even found my euro eggplant bridesmaid dress there in the next hour. When I went back for my second fitting, Betsy stayed with me in my dressing room for over an hour to make sure everything was perfect with alterations and It Was! She even introduced me to Thomas knoll who designed a crystal bracelet and earrings for my dress. I wish I could wear this dress all the time. I felt like a Cinderella movie star in it. I can not say enough of good things about Betsy Robinson and her dress collection. If you are looking for the perfect wedding dress and great device to make you feel beautiful... Run to Betsy robinsons.
Allison B
Wedding 9/22/2012 tappan hill mansion NY

The first dress they ordered came in way too short - they did not make me pay for it and ordered a new one with extra length. The manager was very helpful and said her job was not done until I was happy. I left happy, although the alterations were VERY expensive - about $500 for the dress which was a pretty good fit to begin with. But it was perfect in the end, so I guess all's well that ends well.

Picked out an amazing dress. The staff was friendly and easy to make appointments. Gorgeous dresses to choose from, highly recommend!

My daughter found her dream wedding gown at Betsy Robinson's Bridal collection. There were so many choices and the consultant really helped us to consider some we might not have selected on our own. The staff there are very professional and helpful. The selection is great and you will find everything there a bride needs including great jewelry! The consultant tried different sashes and various types of bows until my daughter saw the perfect compliment to her personal style. Then they found the most gorgeous veil we had ever seen that provided the "wow-factor" for the walk down the isle. We wouldn't have been able to put together such a great combination on our own. The fittings went smoothly and the gown fit perfectly and was ready to go by her wedding day. Everyone kept telling us how beautiful her gown was and she was so comfortable in it too. Betsy's should be your first and last stop for the perfect gown.

I planned a fairly large wedding in about 4 months. I have to say Betsy Robinson's was one of the highlights of my entire planning experience. Hands down the best place to go for your dress coming from someone who (I've been told :) is a perfectionist.

After visiting several other nice boutiques in DC and Virginia, I drove to Besty Robinson's since I saw they carried alot of the designer's I liked (Monique especially.) "Possibly" I wish I would have started here first. But I may not have appeciated what I found so am glad I looked around first.

Maria is absolutely fantastic. She worked with me to recreate the exact dress I wanted from a sample dress due to my limited time and budget. Besty (yes Betsy Robinson!) came out and looked at what I wanted to do, started pinning a few things and yes girls - I got that feeling they all talk about (which I really wasn't expecting.) This was it, "the" dress! I think I even saw a tear from Maria, and got the feeling she wanted to find the right dress as much as I did. Rosa, was truly a magician and brought the whole vision to life, with so much patience with me at each fitting. I was never charged extra to re-do things when I wasn't happy. I have a feeling my experience may have cost me a "lot" in alteration costs in DC.

Anyway, my recommendation is to definitely go here. It's worth the drive. There are large rooms of dresses (many of them sample priced.) I also ended up buying a sample "getaway" dress at the last minute here which turned out to be one of the things I and the guests LOVED and commented on the most about. So, 5 stars here, if I could it would be 6+.

Thank goodness we found Betsy Robinson's Bridal Collection. My dress was the very first one I tried on that day. I felt like my consultant really listened to every word that I said. When it came time for alterations, I anticipated that I would have to have a lot of alterations because you always hear those horror stories. My alterations in total cost me $35. They ordered my EXACT size and it was very much appreciated! My bridesmaids dresses also came from Betsy Robinson and I got so many compliments on them. Everyone loved those dresses!! This was a fantastic experience for all!

A friend recommended Betsy Robinson for my wedding dress shopping and I am so thankful she did. This shop was amazing. We ended up driving all the way back to Baltimore from DC later that day to purchase the dress. Maria and the crew at BR were so helpful with selection, and they truly have beautiful, quality dresses at all price points. My group joked that we got "the Kleinfeld" experience there, but it's true...they were so professional but kind too. We didn't ever feel pressured to buy or hurried out of the store, but very comfortable and glamorous! Definitely worth the drive, even around the Beltway!

Thank you to all the people at Betsy Robinson's Bridal for a wonderful experience. A special thank you to Betsy Robinson and Olga for professional and personal attention to detail. Our daughters gown and the bridesmaids dresses were beautiful!!

I had a great experience shopping for and purchasing my dress at Betsy Robinson's Bridal Collection! I worked with Leanne, who I highly recommend! She was great to work with - very patient, personable, and friendly. Leanne ended up pulling the perfect wedding dress for me! I also decided to get my bridesmaids dresses from Betsy Robinson's, and they were beautiful as well. Overall, I would recommend Betsy Robinson's - the selection and service is unparalleled!

Love Betsy robinson bridal store, they very professional. I just wish they have more choices for short bridal dresses.
But overall they're one of the best Place to go for wedding...

I had a great experience purchasing my dress and doing alterations at Betsy Robinson. Rose helped me pick out a dress that I absolutely loved, that I probably wouldn't have picked out on my own. The alterations process was excellent. They do a very thorough job in making sure that your dress fits you perfectly. The alterations may have been a little on the pricey side, but I felt that it was worth it. My bridesmaids also purchased their dresses here, and we loved them. We went to several stores to look for bridesmaids dresses, and Betsy Robinson definitely had the best selection of all of them.

My dress was absolutely beautiful. I had a unique situation and had had my dress for a few years due to a prior engagement. I had lost quite a bit of weight and I was sure it was going to either A. Cost a fortune to fix it or B. I would have to get a new one. I loved my dress and did not want to get a new one. They worked with me to get it fixed without it costing an arm and a leg and it ended up looking more beautiful than the day I tried it on. They were very accomodating and wonderful to work with.

I can't say enough about our experience at Betsy Robinson. Maria the manger helped us from the beginning to the end with our dress fittings. My daughter had to go into he hospital for emergency surgery just three weeks before her wedding. When we went in for the dress fitting the next week and the dress didn't zip due to swelling from the surgery. You can imagine our fear. Maria worked with us and fit my daughter in for fittings all the way up untill two days before her wedding. The dress turned out perfect and my daughters smile was from ear to ear. The personal attention and warm heart of Maria was over the top. I would recommend Betsy Robinson BridaL Salon to all of my friends and family. Thank you Maria.

Still cannot believe that I selected my wedding dress in 20 minutes and it was the first dress that I tried on. Rose was an expert and really knew her stock and what dress would be the best for my body type.

The dress was altered to perfection and I did not have a problem all day.

I felt beautiful and the dress was stunning!

I should also mention that the custom jewelry to match the gown was an added touch. When I wear the bracelet and earrings it still gives me that special feeling of the day all...

Words cannot describe how amazing it was working with Rose at Betsy Robinson to find my perfect wedding dress! I went in unsure as to what the style was that I was looking for. Within minutes, Rose had pulled a single dress that she thought matched my personality and style. This was the only dress I had to try on... it was the one! Thank you for all of your hard work and dedication in helping make my wedding day perfect. My bridesmaids loved their gowns as well!!!!

Betsy Robinson's was the second place I visited to find my wedding dress. We worked with Vera that afternoon, and started by trying on gowns we picked out ourselves. We found a couple that we liked, but Vera decided to bring in a couple more gowns we had not considered. Thanks to Vera, I found my perfect wedding dress. My mom cried, followed by all of my bridesmaids who were there with us, and then me. I was so happy, and now that I have seen our photographs I am so happy with my decision. Betsy Robinson's was great through my initial try on and my three dress fittings which followed, and my dress fit perfectly on the day of my wedding. I was very pleased with the quality of the dress, the cost, and the service we received from Betsy Robinson's. Thank you for everything!

I live in NOVA but went to Betsy Robinson while they were having a Monique Lhuillier trunk show and I found my dream gown. The alternations were simple and they were very friendly including Betsy herself and her daughter.

My dress shopping was awesome at B.R. The staff was extremely helpful and polite. Alterations were quick and efficient.

I bought jewelry from a vendor at one of their trunk shows that I ended up not liking/ wanting and they credited me back without a problem. That prevented a lot of un-needed stress!

Though a little out of the way from DC, the store is so nice and they couldn't have better staff. I always loved visiting and they made the whole process very easy. I never stressed about anything concerning my dress and their alterations staff are great!

I had the most pleasant experiences every time I went to the store. I had the pleasure of working with Jessica and Maria. I chose my bridesmaids dresses here. They were very accommodating to me and pleasantly attentive. No one overwhelmed me with hast or opinions but gentle enough to offer suggestions. I loved working with the ladies and feel like they are truly great friends now. I had a small problem with one of the dresses and they were very expeditious at taking care of it. Thank you so much for your patience, courteous manner and warming spirits. You will see me again, for "special occassion" dresses...I don't plan to marry again for I have the King already! ~Blushing Bride

Maria & Jessica of Betsey Robinson's Bridal Collections.....You are AWESOME!!

My sales representative was totally amazing. She was very patient, kind and she knew her stuff. I looked at two dresses, but she captured thee perfect gown for me. Rose was awesome! I would just totally go there just for her. They provided very nice service. I so loved my gowns. I had to get a second dress as well to change into. But my wedding gown that Rose picked out I decided to keep that on all night. It was Simply gorgeous! Staff there is very professional.

All of the people that work at Betsy Robinson are helpful and accomodating.
They have a great selection of dresses and schedule of trunk shows as well.

Maria was my consultant at Betsy Robinson's and she was an absolute delight! She was wonderfully attentive and oh so sweet. After deciding on one dress, changing my mind about two hours later and calling her in a panic, she was so understanding and assured me that it was not a big problem at all. We were able to change our order to a different dress (the perfect dress), and wound up purchasing several accessories there too. My experience at Betsy Robinson was lovely, everyone was very helpful and kind, and the snack table is just a little added bonus.

I was more than pleased with my experience at Betsy Robinson's Bridal, and would {without a doubt} recommend them to any future bride. Based on previous brides' feedback and because I have a family friend who alters gowns, I did not utilize Betsy Robinson's Bridal for alterations. Much of the negative feedback on this site about them is with regard to alterations. So just go somewhere else for that- let the pros here find you the gown of your dreams. The woman who helped me was Rose, and she was a pure treat to work with. I walked into the store with my mom, best friend, and not a whole lot of ideas about what I wanted in a gown. I told Rose what I did know (loves, hates) and she found me the perfect dress right away. Of course, I had to try on a few just for fun, but she nailed it quickly- listening to my thought on gowns she had me try on. Rose was attentive, professional, respectful, stays within your budget, and does her job well. If you have the chance to specify your consultant when making an appointment, I'd highly suggest booking with Rose. I got lucky to be paired with her, and if you do too, you won't be disappointed!

I had a great experience with Betsy Robinson's. The consultant was wonderful, she made me feel so comfortable with the process right away. The whole process from start to finish was seamless and they answered my questions along the way.

Betsy Robinson's was wonderful! They helped me pick out the perfect gown and stayed within my budget when bringing me dresses to try on. Alterations were a breeze - went in for one fitting and the dress was impeccable when I went back.

You definitely get what you pay for. I had to drive about an hour and a half to two hours to get here, but it was worth the drive. They have a really wide array and huge selection of dresses. I enjoyed it a LOT! Everyone there was super nice and customer service is definitely right up their alley. They can be a bit pushy at times (Im guessing they get commission or something...), but they are nice about it. Definitely be ready to spend a pretty penny, but you will look fabulous when its all said and done for. I had Vera as a consultant. She was super sweet and friendly. She felt like my mom :) Do go about 8 months in advance to your wedding because it will take about 6 months for the dress to be assembled and arrive.

Our daughter found the perfect wedding gown at Betsy Robinson. The staff could not have been more helpful. Maria Immediately knew what style would be the most flattering and found this perfect gown for her. We liked the shop so much that we selected the bridesmaid dresses for the eight attendants as well.

I really liked all of the dresses that I tried on at Betsy Robinson's and after trying on the 6th I knew that I had found the perfect dress for my wedding. My matron of honor had had a similar experience 7 years ago at the same place. The women there know their business, hear what you are looking for, and then start giving you thoughtful options until you find the right dress. It was a great experience and I would recommend them without reserve.

AMAZING!!! From my first visit to my final fitting, everyone and everything was perfect!! The staff is lovely, the selection is huge, and they make you feel really special! Kate, my stylist, picked the perfect gown for me, and checked-in with me every time I came into the store! She made sure I knew when my designer was visiting for his trunk show and invited me in to meet him! Its just first class service all the way! My dress was perfect, and I can't wait to share pictures with everyone and bring in all my friends to get their dresses here!!!!

I found the most exquisite service at Betsy Robinson. Maria, particularly, was awesome in helping me find the perfect gown. She is truly a lovely person. We were also able to find beautiful gowns for my mother and my mother in law. I was extremely happy and satisfied with my experience.

Loved Loved Loved working with them!!
Finding my dress was the easy part, I knew what I wanted, but when it came to fittings they were very helpful and really flexible!
I also got my bridesmaids dresses here which were beautiful as...

My experience with Betsy Robinson Bridal Collection was wonderful! All of the girls there are amazing and really help you find the dress of your dreams all while helping you stay within your budget. From trying on dresses to dress fittings and alterations, everything was a breeze! Even when we had a mishap with my sisters bridesmaid dress ordering/ sizing, Betsy Robinson herself returned my phone call and was able to offer that they would do the alterations to her dress for free. Everything about my experience with Betsy Robinson's Bridal Collection was amazing and I highly recommend making an appointment with them!

I bought my wedding dress at a Watters sample sale at Betsy Robinson and it was amazing! The staff were all so easy and nice to work with. The alterations were affordable and perfect. The shop is such a pleasant place to spend time in with your family/wedding party. So fun!

Ever since I was a little girl, I would pass by the window of Betsy Robinson and say to my mom, "I cant wait to buy my cinderella gown from them mommy." Well the time came, I was engaged, and my mom wasnt here. She passed away 3 years ago. I went with my 2 older sisters, and fell in love with the first dress that Betsy pulled out for me. I was in love and had to buy it. It was bought that day!!! It was the most beautiful princess dress in the world. I loved it and didnt want to take it off!!!!!!!!!!! They were amazing, as expected, and they made this experience beyond memorable!

The first dress I tried on was the winning dress :) Everyone at Betsy Robinson's, including Betsy herself, were very, very accomodating and helpful through every step of the process in getting my wedding dress and veil. The dress was PERFCT the day of the wedding!

Betsy Robinson's was wonderful to work with. I ended up getting my dress, jewelry and veil, and all of my bridesmaids also ordered their dresses from the store. I went to several bridal salons before this one and wish I had just come here originally. They were great with helping me find a dress to match my personality, and Estelle knew exactly which dress I would pick. The fittings went great and I had no complaints about my dress. It was absolutely gorgeous. I would highly recommend them to any bride in Maryland or the surrounding area.

Betsy Robinson's has such a large dress selection with a wide range of prices. They also offer trunk shows. If you are lucky enough to find your dress at one of their trunk shows, it feels even more special. This happened to me. I got to meet the designer and make some changes to the original gown, as well as, receive a signed sketch of my dress! Not only did I get my wedding dress at Betsy's, but I also found the perfect bridesmaid dress - they also have a great selection of these. Every employee I worked with at Betsy's was very friendly and helpful.

I had a great experience here. We purchased my wedding gown, my mother's gown, and our bridal party dresses here without any trouble. We worked with "Rose" the whole time who is extremely helpful, very experienced, and blunt with her opinions which is exactly what we wanted when making these decisions. I highly recommend Betsy Robinson's Bridal Collection!

Loved the store. Betsy helped me pick out my dress which turned out to be exactly what I didn't know I wanted. I also got a sash that I got so many compliments on at the wedding. I felt like my look was very unique and flattering and I am so glad they were able to help me.

I went into Betsy Robinson's after looking at 3 other bridal shops in the area and was completely blown away by the differences. We were quickly shown to a dressing room to put our stuff down and then worked with Rose to determine my budget (under $1000) and discuss what I was looking for. Rose was great in helping me steer clear of dresses I couldn't afford and pull a bunch of dresses I never would have picked but that ended up in the final consideration set. We had Rose's undivided attention and when my Mom and I seemed to need a moment alone, she quietly left us alone.

I found my perfect dress at Betsy's and it was completely different than I imagined it would be. I went back to meet with Betsy for my veil decision and she helped me try all different looks to compliment my dress.

I couldn't have been happier and would highly recommend.

I could not have been more pleased with Betsy's, they were phenomenal in every way! I went to about 3 different stores before going in and worked with Stephanie the day of. She was amazing! I finally felt like a bride and she really listened to what I was looking for. I was having a hard time finding 'the dress' and after trying about 15 dresses on, she literally went to grab a dress she thought I would love, and it was perfect! Stephanie really knows her stuff and I should have listened to her expertise from the beginning.

The alterations were also spot on, the day of my wedding the dress length and fit were perfect. I had lost some weight, but I wasn't pulling up my dress the whole night, in fact I don't think I had to at all!

The whole staff at Betsy was so wonderful from start to finish and I'm sad I won't get to go back and visit!

My mom and I found Betsy Robinson in a google search one day while out shopping and we decided to stop by. They took us in to try on dresses even though we did not have an appointment. My experience here reminded me of what I see on the show "Say Yes to the Dress"! A consultant helped us pull dresses, then try them on. She ran out to pick others as she saw my likes and dislikes. We bought a dress that same day. Once the dress came in, they sent a card notifying me and were very helpful for every fitting. They were extremely organized and always quick with getting fittings and alterations completed. They steamed my veil for me even though I did not purchase it from that store, and had my dress steamed and filled with padding for the day of the wedding.

I found the most beautiful wedding dress at Betsy Robinson. Although it took a long time to come in, I was measured so well when I first tried it on that they had minimal alterations to make. It was very easy to schedule the alterations and the dress fit perfectly. I got so many compliments on it that day and I truly felt like a princess. After my wedding, I used Betsy Robinson to have my dress preserved and I received it back in just a few short weeks.

I felt like a princess from the moment I walked in Betsy Robinson's to the time I walked out with my dress. I really wasn't sure what type of dress I wanted when I walked in the shop. I tried on what felt like milliions of dresses and the whole time our sales lady kept a smile on her face while she was pulling the dresses. I think my mom enjoyed going to the shop as well to talk to Besty and hear what she thought about anything from the dresses to a vendor we were using. They have by far the largest dress selection I have seen.

Amazing sales staff willing to do anything to make me happy!!

I worked with Estella to select and purchase my wedding dress and with Keisha during the alterations process. They were both extremely helpful and really fun to work with. Keisha was especially helpful during the alterations process when we hit a couple of bumps, but she made sure that my dress was just the way that I envisioned it. All of the girls at the store are really nice and it makes the dress buying experience a fun one.

My experience at Besty's was wonderful. They ordered the exact Maggie dress I wanted, even though it wasnt in the show room. They even reduced the price for me!

I went to 10 stores before my friend recommended Betsy Robinson. I found a perfect dress! Their dresses are very unique and the quality of service they provide is great! Everyone was super nice and they have even helped get a perfect hairband. Definitely one of the best places in Baltimore to get a dress.

Stephanie at Betsey Robinson helped me find my dream gown. I got frustrated after attending a trunk show with all the dresses that I tried on. I told Stephanie what I was looking for and she suggested I look at Pronovias online and then told me if I liked them that there was a trunk show coming up. I emailed her after finding a dress I had to have, she informed me that I didn't even need to wait until the trunk show that they had just gotten it in. I drove down on my lunch break to meet with her and bought the dress! She was very responsive and professional.
The dress came in, in the timeframe communicated to me. I needed 2 fittings and all of the women that helped me after my initital first time there were great. I was very pleased.

I really was happy with the quality of service at Betsy Robinson & I LOVED my dress (Waters). I bought my dress on a trunk show day and was really excited on the discount I recieved because of it. I even got to alter the dress slights and talk to the designer that day.
Would definately recommend this store for future brides to be!

Ciara rocks!!! Both my sister and I found our perfect dresses at Betsy's with her help! Ciara was so wonderful to work with. They really take their time with you here and make sure you find your perfect dress. They have large private fitting rooms. We plan on getting our bridesmaids dresses there as well. This really is such a wonderful place.

This was my only stop for wedding dress shopping. It was too easy! But that's only because they have a great variety and high-quality selection and really find out your style and personality and then fit a dress to you. It also doesn't hurt that they treat you like royalty. :)

I loved my Midgley & Sottero dress! I guess it is easier when you know what you want, I sure did and they provided me my dream dress. I was excited from beginning to the end and so was the staff! They did a great job with the alterations each fitting. They were very courteous and professional. They were very flexible with my schedule. Planning a wedding in Baltimore, MD and living in North Carolina can be overwhelming but the bridal staff put me at ease. Besty Robinson's Bridal Shop is the best!!!

I had a wonderful experience at Betsy Robinson. I bought my dress on the trunk show day and received a great discount! I had to go to 2 fittings and they made everything the way I wanted it. My dress was my dream dress!! I am very pleased with the service at Betsy Robinson.

The girls at Betsy's are so very sweet - they helped us find the dress and were so supportive of our decision process. Not at all pushy. they had tons of great dresses! My alterations took 3+ attempts, which may be normal, but was also a bit frustrating as they had to fix the back a few times. A great place to buy a dress, and alter it if you have time and live close by.

Everyone I worked with at this bridal shop was very professional and personalable. I loved the quality of my dress! I still get comments about how beautiful my dress looked! Definitely recommend!!

I used this bridal shop to purchase my gown and it was gorgeous. I was a little
skeptical about visiting this store initially because of previous reviews but I had a great experience. Everyone was very helpful and patient. The prices were reasonable. The bridal collection was beautiful with many choices to choose from. I would highly recommend their services for future brides. They also have an awesome bridesmaid collection a little pricey but if you are looking for a different look they have it.

Betsy Robinson’s Bridal Collection is running a racket. Her stores sold me a dress and told me that my measurements were sizing at a 10 in the hips. For my adult life I have always been a size 6, but I figured they’re the HONEST expert’s right. Well NO!!! I explain this to Erin and she said she would order me an 8. Now I’m thinking, in the back of my mind, you just told me I was a 10 by measurements. I should have known something was up then. I got my size 8 in the mail and guess what; it was too big even in the hips.

So not only does Betsy want you to pay for the dress but built-in alterations cost as well. Because I have to now pay $80 plus tax so a $200 dress will fit. She was unwavering in accommodating me as a customer ever after I offer to settle to split the cost of the alterations. I will never do busy with her again and I hope you choose not to as well.

I expect more from a business owner and the employees she has working. Now that I’m reading other bad reviews, I don’t know how she is still in business. You are not a valued customer after money exchanges hands. I guess some “people” are looked down upon to her.

Wedding dresses are an expensive purchase. They helped me through the entire process.

I can't say much about what Betsy Robinson's is like inside, because I was never given the chance to come in. My MOH (al0626) and I were dress shopping together and called in to make appointments close to one another. They had the time slots open but would not allow us to schedule appointments close together. They said it would be "too stressful" for us to shop for wedding gowns so close to one another and just said to come back another time. We were shocked and found them very unaccomodating. For all they knew, we both could have had $10,000 gown budgets, but now they will never know.

Looking for dresses at Betsey Robinson was an amazing experience. They made me feel like the only client they had and they really knew their dress stock and how to fit a bride. It was wonderful!

I found my dress at another store, but ended up buying it at Betsy Robinson's because it was nearer to my house and I knew I would be making several trips back and forth. My first appointment was with Ciara and she was really great to work with. When I came back with one of my bridesmaids to pick out dresses- she was fabulous. We didn't have an appointment, but she totally helped us out. She was also very responsive to all my emails regarding delivery of the dresses (since I was cutting it a bit closer than I wanted).

I was really nervous about alterations because of the reviews that I read on here to the point that I already made an appointment with an outside seamstress. When I got there, the hem was too long and I had paid extra to have it already tailored to my height. They were going to hem it for free since I had already paid upfront to have it right. So I just cancelled my outside appointment and got my alterations done there. Rosa was great to work with and did an awesome job. I had to get the shoulders taken up, waist taken in and bustle added along with the hem. It was all for a very reasonable price. Overall, I was very happy with my experience at Betsy Robinson's.

Betsy Robinson's was great. I ordered my dress about 4 months before the wedding, which is sort of on the late side.. and they were able to get it in a month before the wedding :) I was very happy to have time to do the alterations.

Everyone was friendly, especially Betsy and her daughter. They were the most helpful. I liked that Betsy was there helping brides- that was neat. The store is very nice and clean. It was a little far of a drive for us but worth it for sure!

I wanted to try my dress on when it came in but didn't think to make an appt. They made an acception and in abut 5 minutes I had a room and someone helping me :)

I was very pleased and I absolutely loved my dress.

I had a great experience with Betsy Robison's. My first appointment there came as my fourth dress search appointment of the day and I had six people with me. We were somewhat exhausted but they still made the appointment fun. They were also fantastic about not applying any pressure to buy that day - and in fact recommended that I set aside a few dresses and come back but not to worry about necessarily picking that day as I was likely experiencing "white out" from all the dresses. That attitude is what made me go back there as my first (and only) second round appointment. They also did a great job ordering my dress and it fit nearly perfectly (aside from my being short) when it came in. I was a little disappointed then in the price of the alterations given that all I really needed done was some hemming - but on the other hand it only took one fitting appointment and I never worried it would be done right.

Let me start by saying, I loved my dress!!! Absolutely gorgeous and one of the only places that carried it.Betsy Robinson's was a breath of fresh air compared to other bridal salons I had shopped. Their designer collection was extensive and their customer service was one on one and very attentive (although you MUST schedule an appointment to get such great service). I told my consultant what I didnt want and she came back with one dress!!! I fell in love with the dress from the moment I saw it, once I put the dress on I knew that it was the dress. My mother was at a funeral so she wasnt there to see me in the dress, I went and got my mother out of the funeral so she could see the dress needless to say she loved the dress ans wasnt mad that we made her leave the funeral!!! It seem that the dress was made just for me I didnt need and alterations done to the dress it fit perfect.

I purchased my veil at Betsy's and also had a last minute dress steaming there when I realized the day before my wedding that my dress wasn't perfectly wrinkle free. I went veil shopping late in the wedding planning process and Betsy's obtained my veil in less than a week with no additional cost. Also, even though I did not purchase my Kenneth Pool dress at the store Betsy still steamed it the day before my wedding -- a very last minute request! I was very thankful for such caring and attentive service.

I purchased my veil at Betsy's and also had a last minute dress steaming there when I realized the day before my wedding that my dress wasn't perfect. I went veil shopping late in the wedding planning process and Betsy's obtained my veil in less than a week with no additional cost. Also, even though I did not purchase my Kenneth Pool dress at the store Betsy still steamed it the day before my wedding -- a very last minute request! I was very thankful for such caring and attentive service.

Stephanie! Thank you so much for all of your help in the pursuit of the perfect wedding dress. When we walked back in the bridal salon 4 weeks before my wedding, I wasn’t sure if I would find ‘the one.’ I had already tried on over 200 dresses, and the process of finding ‘the one,’ was a very looming one. I went to 3 other bridal salons in the area, and the ladies were rude, rushed, and made the process very discouraging. The day we came in and selected 10 dresses from the rack, I didn’t know that the first one I tried on would be the one. Your referral to Dalinda’s was perfect, and my wedding day was perfect in every way. I never knew how important the dress was --- as I try to not to focus on ‘material things,’ so much. But the wedding dress is more than just a dress. It’s a reflection of you are as a bride, and how you present yourself to your new spouse. Thank you for your patience and flexibility. Thank you for playing an important part to my special day.

The service i was provided at Betsy Robinson's was unmatched!!! Every single staff member was beyond sweet and helpful to me, and each of my bridesmaids who i took separately to let them pick out their own dress. When i first went to look for MY dress, i really loved the way they worked within my budget, without letting me fall in love with a $10,000 dress. Their selection was unbelievable as well!!! Bridal gowns and especially bridesmaid dresses...each of my girls felt like a kid in a candy store when i let them pick out their own dress. Even with the amazing selection of designer gowns, their prices were not unreasonable. Each girl ordered her dress at a different time, and EACH dress was received BEFORE the promised date, in the correct size and color, not a single problem!!!

The shop itself is absolutely BEAUTIFUL, and don't let the appearance fool you, Betsy has something for everyone's budget! Do yourself a favor and START here to look for your dresses!!! :-)))

I found my perfect dress at Betsy Robinson's. It was coincidentally during a Pronovias trunk show. I visited another bridal shop and the sales rep was only focused on my budget and not necessarily what I wanted. Walking into Betsy Robinson's was the complete opposite. My best friend and matron of honor agreed that my experience at Betsy Robinson's was the best out of all of the bridal shops we visited. I had the best salesperson, Leanne. She helped me from Day 1 until I packed the dress into my car. She listened not only to my budget, but also what styles of dresses I liked and she even looked at the pictures I brought with me. I ended up falling in love with a dress that was outside of my budget but because of the professionalism and friendliness of Leanne AND that I would get a discount for buying a Pronovias dress during the trunk show I purchased it. I wound up with a dress that wasn't even sold at the store regularly and made "her" appearance for the trunk show only. I think every bride in the Baltimore Metro area should go to Betsy Robinson's Bridal for their dream dress.

I didn't think the salespeople were pushy at all, and felt like I was treated
well there. I loved my gown, too.

The best thing about this bridal store is that they have someone answering calls on the days they are closed! I was able to set up an appointment to come in and look at dresses. They are respectful and helpful! When I filled out the entry card I was surprised to see the prices ranges... because none of them where close to where I was looking! The lady took me to a separate place where dresses could be bought off the rack at a much lower cost. And this is where I found my dress!

I loved my gown. It fit me perfectly. They were very helpful and knowledgeable about the fit and how to do the bustle.

I have to say, this was a pretty daunting place to walk into, having only been to David's Bridal and a few other, more low key kind of places. I mean, there was an entire room of dresses that cost more than $5000...yowza. But I wanted my mom and I to have the experience of shopping at a "she-she" store, even if we didn't buy anything. Then we met Rose, a diminutive woman with an unplaceable accent, who was VERY SERIOUS ABOUT DRESSES--she took one look at my body, listened to what I wanted, and said "I have ze dress you vill love" and brought me a Pronovias sample, which not only was THE dress I had always wanted, but the sample fit me (not easy to do, as I'm a size 18 in wedding gowns) AND was half off.

Miracles do happen. I'm giving them four stars for intimidation factor, but man, this lady knew what she was doing.

Can't say enough about the experience working with Betsy Robinson's staff. Stephanie helped my daughter pick out a dress that was fantastic. The bride lives in LA, so the staff was understanding and did fittings around trips back to the east coast. We also got the bridesmaids dresses at Betsy Robinson's. It can be quite overwhelming trying to pick from such a large selection of wedding dresses, but Stephanie really made the process seem effortless. Wonderful memories.

A++. They were able to help me find my dream dress 5 months before my wedding (when most places wanted a year)!

Betsy Robinson Bridal was wonderful. The staff is amazing. The store is gorgeous and it was a pleasure picking out my wedding dress. I would recommend Betsy Robinson to everyone I know!

Fantastic!

I highly recommend Betsy Robinson's for Baltimore-area brides. I tried on gowns at several locations, and I decided to purchase my gown from Betsy because of the wonderful service I received- despite the fact that I live in DC and must travel some distance for fittings, etc. Estelle, the consultant that I worked with, was fabulous...she told me up front that she would not give me her opinion as it is my gown to choose, so I did not feel pressured whatsoever. She helped me find the perfect gown for my body type and price range, and allowed me to try several gowns on multiple times to be sure that I was indeed selecting the perfect gown for me. The value was great- I was able to purchase my gown during a trunk show, and saved 10% on their already reasonable prices. I had equally excellent experiences with the alterations side of the salon. The seamstress doing my alterations listened to my wishes and altered my gown exactly as I had requested- I am so thrilled with the results. Definitely consider this salon when it's time to look for a dress!

Betsy Robinson's was fantastic from start to finish. They allowed me to try on several dresses and come back on a few occassions before I made me choice. They really helped me with fit and style. The alterations were wonderful. I got my bridesmaid dresses there as well and all of the girls loved them and they all looked fantastic, and I think they were a steal for long dresses!

From the moment I stepped into BR, I knew it was the place where I would find my dress. Estelle was wonderful at establishing an understanding of exactly what I was looking for and though I had my heart set on one gown I'd experienced at another salon--the difference in service was extraordinary. Estelle took her time with me, even when I KNEW I would never part with THE dress, she was very kind and non-pressuring throughout the entire process-I fell in "like" with other dresses, but when you know, you know (kinda like that fiance/marriage thing!). Estelle's attention to me is why I chose BR for my gown and I was so right in my decision. Countless people who were not even present at the wedding but reviewed photos afterwards commented on my gorgeous gown--over and over again. Alterations were easy, my bridesmaids ordered from there and were STUNNING, and staff from BR even carried my dress and veil out to the car at pick up when it was pouring cats & dogs. I have many friends who will get married in the very near future and I've recommended BR to all of them. Ask for Estelle too--she's the best!

I seriously went to EVERY gown store in the area when searching for my dress... Betsy Robinsons was by far the most classy place around!

The Betsy Robinson staff is amazing! This was m first and only Bridal store. They have everything you need to make you that special Bride. The staff every time I went to the shop made you feel so special. All the staff is caring, friendly, and want to make you be that beautiful bride you deserve to be. I got everything from the gown, jewerly, shoes, bride maids gowns and so on.
You help make my day so special and so much more.Thanks for everything!

I couldn’t find a gown I loved anywhere, but I think it came down to price. I wanted to find one under 500 or even under 700, but none were really exciting me. I went to many stores with my mom and just wasn’t thrilled. I tried Betsy Robinson’s one day and felt embarrassed when I saw their info form suggested that the cheapest price range you might be budgeting for was twice what we wanted to pay. When the lady came to assist us she informed us we could only afford the sale rack, so we looked there. I tried on a few dresses, and the assistant was quite nice, still I felt a bit out of place. I found a beautiful dress but it was out of our budget by a lot… They encouraged us to rush order it which we did but then they never called us to tell us it came in. I called at the end of July and was told it had come in 2 or 3 weeks earlier, and I was on a short time frame! They claimed to have sent out a card to my address to tell me it came in, which was odd, because I never received anything and I don’t know why they wouldn’t have just picked up the phone and called, seeing as they had my cell number. Anyway the dress was beautiful but we did pay over $400 more for the dress in the store than it would have cost if we’d ordered it online. That’s hard for me to swallow. They did pressure us to put a deposit on it on the same day and my mom caved even though I wanted to go home and think about it. I wasn’t as upset about overpaying for that as I was about the alterations they did, however. I don’t really recommend this place unless you have a lot of money to spend and don’t care much about service. They had gorgeous gowns though. Since I purchased my wedding gown there, I presumed that they would know best how to alter it and would ensure they did a good job based on their high-end pricing. Unfortunately they were difficult to schedule around, didn’t call me to cancel or change an appointment when problems arose, and left me waiting at the time of my appointments for up to 40 minutes before seeing me. The seamstress pricked me several times, sewed the hem such that you could see the crinoline below (I had to point this out and they had to then hem the crinoline in order to fix the problem, they didn’t “notice” it, but it was obvious), and more. The dress was supposed to be completed for my final fitting and I had my bridesmaid and mom drive from > 45 minutes away each to come help learn to do the bustles… and when I came in they didn’t even know why I was there.. the dress wasn’t hemmed, the pins were partially missing where they’d fitted me the previous time, and there were no bustles. In fact it seemed they’d forgotten it all together. According to them, some pins fell out and the seamstress needed me to retry on the dress so they could re-pin it to make sure it was done properly, but no one bothered to call me or let me know that I’d need to come back. My wedding was in 5 days and I had to spend another night or two at the dress shop while I was exhausted and busy so that they could fix their errors. The hem was sloppy and you could see a jagged edge that they cut where they folded it under to do a bubble hem in the front. They only ever sewed in a little over half of the intended number of bustles and the girl couldn’t even figure out how to tie it to show my mom how to do it. No one ever apologized for the wait or the mess or making us come back when they messed up. I went to pick up my dress 3 days before my wedding and they didn’t have it steamed or pressed, though they said they’d do it for us while we waited. We waited 50 minutes while they took the dress to the basement to finish stitching up the crinoline, steam and press it, but they brought it back out in a plastic bag so we couldn’t see it. Unfortunately when I saw it the night later, the night before my wedding, it didn’t appear steamed or pressed at all. Moreover, one of the buttons had popped off while I was trying it on and they were showing us how to button it. The seamstress said she would fix the button and reinforce all the rest. Needless to say the button was still dangling from a thread and the night before my wedding I was standing in the hallway at midnight with a needle, thread, and crazy glue trying to fix my own dress. Very frustrating. On the plus side, following the wedding (where I realized the bustles were not completed and I had to drag my dress around holding it up all night), I wrote a complaint letter to the store and the owner did agree to a refund for most of the alterations and offer to clean it and finish the alterations and preserve it. While this is a good response, it doesn’t change the fact that I had a lot to deal with through this company and it caused much stress and headache before and during my wedding. The gown is very important yet they treated it like a prom dress. I do not recommend this place.

A beautiful shop, and worth every penny. They were great at patiently finding the perfect dress and the tailoring was absolutely perfect. They have a range of dress prices and you're sure to enjoy the experience here.

I really enjoyed shopping for my dress at Betsy Robinson. My dress came in right on time and needed no alterations whatsoever! Every experience I had with them was a pleasure.

After going to my first bridal store, someone suggested I go to Betsy Robinson. I am very glad that I went there because they had all of the gowns out to I could see them and pick what I liked! Some places bring you gowns they think you will like which I don't care for. Vera helped me and she did an amazing job!

Excellent staff, wonderful selection of dresses. I was thrilled with my dress and would recommend this store to brides-to-be!

I LOVE my dress. I cannot put into words how lovely my dress is. I was told all throughout my wedding how I looked like a Princess and that is all attributed to the dress. I got a ton of compliments from people. I just got the pictures back and they look amazing. The saleswoman at Betsy Robinsons' helped us to find this perfect dress and I am grateful that she helped me to find "the one".

AWESOME DRESS AND Vail!!!! the quality is nothing compared to a cheap dress that others such as Davids bridal charge for!

Dress was perfect..and price was great...

Fantastic service and reasonable prices. I saw my gown online -- for more money! I was thrilled with the service I received and the comfort level I felt as I walked through the door.

When we were doing my last fitting (a day and a half before the wedding because we'd moved overseas), the seamstress listened to me complain until I felt it was perfect -- without so much as a grumble! I'd recommend this shop to anyone! Great selection of bridesmaids dresses as well.

This was by far the BEST boutique we visited when shopping for my wedding gown. The selection is amazing and the staff were super helpful and polite! I ended up getting the first dress that I tried on (after trying on several others and visiting several other shops) and the whole process with alterations and pick-up went smoothly.

The best there is! I've already reccommended friends there. The staff is superb and the selection of bridal attire and bridesmaid dresses is first class. My alterations were fantastic, I couldn't have asked for anything more. I looked at several other boutiques, however, none impressed me as much as Betsy Robinson's.

Phenomenal service and exquisite gown! Would highly recommend for the ultimate gown shopping experience.

Fabulous, just fabulous. Betsy herself was the one that helped pick out my dress. She is so involved in making things right with her customers, and that is one of the key factors in creating a successful business. A very pleasant environment indeed.

I loved my dress!!!! Betsy Robinson's has a beautiful selection of dresses to fit any price range. The consultants there are very knowledgable about all aspects about buying a wedding gown and can answer all of your questions. Not only was my dress beautiful, but it fit like it was made for me. I would highly recommend that if you buy your dress there that you also have it fitted there. I was very worried that because my dress was strapless that I would be pulling at it all night to make sure it stayed up. The seamstresses there ensured me that it would not fall down even the slightest bit, and sure enough I was able to dance the night away without ever giving it a second thought. And on top of providing a beautiful product they truly care about making you feel excited, special, and beautiful for your wedding day. I also bought all of my bridesmaid dresses from Betsy Robinson's and have since sent atleast 3 other brides there who all had the same great experience that I did.

Betsy Robinson has an outstanding selection of beautiful dresses. The staff worked closely with me to select the perfect gown and accessories. The fitting process was easy and the staff was very responsive. The dress was ready and beautifully pressed when agreed upon. They also have an excellent selection of bridesmaid dresses and bridal accessories.

From the moment I made my appointment after a horrifying first experience with Mary’s Bridal in Annapolis, I felt I was in great hands. My consultant was Stephanie and she kept me with dresses that were well within my budget and really understood what I was looking for. I was not only looking for the perfect dress but a business that I knew would take care of me. Since then, I have referred several brides who looked no further and bought their dress at Betsy’s with a great experience too.

Since I bought my gown at Betsy’s, I also had my alterations done there too. The alteration process was seamless. After two fittings everything was perfect and I left a happy bride.

In Baltimore, there is no salon with more depth of inventory and knowledge of current bridal fashion than Betsy Robinson's. The staff is wonderful and brides love the professionalism of this salon. I highly endorse this beautiful bridal salon.

A large majority of my brides get their gowns from Betsy Robinson's and they are always so stunning. I am often impressed to see the wide selection of gowns to chose from. Can't wait to get my ring so i can go try on pretty dresses too :)

My daughter and my nieces have all purchased their gowns at Betsy Robinson's and we have all had wonderful experiences. The selection is great, the service is excellent and we've heard of a couple situations from our customers where Betsy and her team have come through with service above and beyond. Definitely the place to go in this area for a gown!

Sophisticated, elegant, gorgeous. Betsy Robinson's Collection of gowns are just beautiful and clients love the intimate, personal attention they receive from the very professional staff.