Big 4 Party Rentals
We got nice columns at good rates.
Initially, they were great! Very accommodating and polite! They let me pick up umbrella a day earlier and drop it off on Sunday, instead of Monday. But, when I went to pick it up, women was very rude and unprofessional. However, they did save face when they offered to pick the umbrella up on Monday, because they were out in Bodega Bay, instead of us having to drop it off on the way home on Sunday. So overall, great experience, except rude women.
Vendor response to review
I'm so sorry you felt I was rude, I am a mother of 2 and thought when you sad you couldn't come into get your paperwork because your kids were in the car. I thought I could help by bringing you the paperwork, since it was so close to closing time and I didn't want you to miss the pick up of your rentals. We weren't trying to "save face" we had arranged to pick up the umbrellas prior to you pick up since we are closed on Sundays and were already doing a pick up in the neighborhood. Again sorry you felt our service was poor, we always try to go out of our way to make our clients happy.
Very heplful and great to work with. I have and will recommemd Sarah at Big 4 Party Rentals to my friends and family.
Sarah was professional yet friendly. She gave us great service. She stayed with us from our first visit in to look around through the wedding day and beyond. She was flexible and gave great recomendations. If I had a business, I would try to steal her away. She knew how not to just give someone service for a day, but make someone a customer for life. The delivery crew was fabulous too. They were prompt and efficient. They did more than just deliver, they actually cared about the sucess of our event. Based on your staff, I would definately recommend your rental agency.
Sarah Warner was my first contact when coming into the store to inquire about rates. She was friendly and knowledgable. I was on a tight budget and she really worked hard with me to get my vision at a price I could afford. I would refer people to Sarah in the future if they are wanting to rent anything
Sarah was wonderful to work with! She was Always one step ahead of me, and communicated with me about every detail. Big 4 had everything and more for my special day. It was hassle and worry free!!! I def recommend big 4 rentals and Sarah especially for providing outstanding service
Big 4 Party Rentals offers a wide variety of rentals to their clients along with friendly customer service.
They go the extra mile to make your event...
Carol and the Big 4 team are fabulous to work with!
I have had the pleasure of working with Carol for over 16 years.
They have always taken great care of our clients.
Director of Catering
The entire crew at Big 4 Party is great. They are east to work with, flexible and have a fabulous selection of items. Highly recommended!
As a event coordinator and florist, Big 4 Party rental makes planning any event flawless. Sarah has a great creative eye for assisting client's with selecting amazing linen's and subtle details to assure the event comes together better than most can imagine!
Their entire crew is always prompt, and helpful when delivering my orders, always offering to go above and beyond my expectations.
If you are planning a small intimate get together, or the lavish wedding of your dreams, Big 4 has the employees and inventory to make them better than you could ever imagine!
Knowledgeable, friendly and extremely helpful, the staff are wonderful to work with.
Love the girls at Big 4. Very Professional, very fun to work with!
Linda and the Crew provide top notch customer service and always come through in a pinch.
Big 4 Party Rentals is awesome! We work with them through all types of different events and always have an amazing experience! They are always helpful and have great staff members. I never recommend anyone but them for wedding and event supplies.
The team at Big 4 Party Rentals will bring your vision to reality. Great value, attentive customer service, creative beyond words...amazing combo!
Great selection of rental items, beautiful linen, friendly staff and prompt service!