Bloomies on Main
Pleasanton, CA 94566
(map) Phone: 925-931-1290
Reviews for Bloomies on Main
GUEST




Sarah has great customer service. She was flexible with consultations appts and easy going. She listened to our needs, gave us options for our budget and made beautiful center pieces, bouquets, corsages, butenueres, and all the decorations for our venue.
GUEST




Very pleased from the initial intake all the way through!!
GUEST




Bloomies is fantastic! They did an amazing job with our floral arrangements. They were super helpful in helping me figure out the look I was going for and executed it perfectly. Thank you Bloomies for you fabulous work!!! A2
GUEST




I absolutely loved working with Bloomies! They went above and beyond to provide fresh, in season, flowers for my wedding. Sarah kept in touch with my when a flower originally planned to be placed in my boquet was not available due to poor weather conditions. The flowers were absolutely beautiful! They stayed fresh the entire night and everyone commented on how nice they looked. Sarah really took my natural garden idea and brought it to life. I really appreciated it and would reccommend them to all of my friends!
GUEST




I originally went to Bloomies on Main because my sister used them for her wedding. However, from the beginning, I was extremely disappointed with them.
I live about 45 miles away, and I originally called to set up a consult visit and spoke to Eileen and booked the appointment and made the trip out there. Upon getting there, Eileen informs my mom and I that she doesnt usually do the consults, and that her daughter Sarah, who does do the consults is on vacation, so we should set up another meeting when she returns!
So we book another consult and meet with Sarah, who is very nice and seems professional. We decide on all the arrangements, and schedule a meeting to go over the arrangements a month prior to my wedding. In the meantime, I have some questions and I try emailing her, but get no response back, despite several emails. My mother then calls to go over our questions and is told to come in on a certain day and time when Sarah is there, but when she goes, Sarah is not there... so she goes again and finally gets our questions answered.
The meeting to look at the arrangement goes ok, but she uses the wrong color wiring - gold vs silver we had talked about, so she changes her notes and assures us that it will be fine. We also change the color of the roses in the arrangement, and again Sarah assures us that on my wedding day, everything will be perfect.
We go in one more time a week before the wedding, and she shows us the roses which have been ordered for my wedding, and they are the WRONG color! I tell Sarah this, and instead of apologizing or making any attempt to correct her mistake - she keeps arguing with my mom and I that WE had chosen this color,and it is in her notes... to which I reminder her that her notes were incorrect previously as well, and that she was supposed to change her notes. However, she sill just goes on arguing and tells me that she already ordered the roses and I will have to use them. Still, no attempt to apologize for her mistake or change anything - instead, telling my mom and I that it is OUR fault and we had picked that color!
What horrible customer service! Would not recommend this vendor.
Vendor response to review
We're so sorry that there was that much confusion. When you booked your appointment you were told that Sarah was on vacation and that you had the chance to reschedule when Sarah could attend. You chose not to.
There were a lot of changes on your part. At the final mock-up two roses were shown, and you chose the one. Sarah gave you all notes, and it's imperative that they're read prior than the week of the wedding. If there are going to be changes, one must let the vendor know in two weeks, so orders can be changed. The week of the wedding when the roses are cleaned and prep, we can not get our order redone. We are sorry and we do apologize for any inconvenience. However, we work hard and the centerpieces turned out gorgeous (with the right color-wire).
GUEST




Sarah did a wonderful job I was skeptical at first because I really didn't see myself with hydrengea because I really wanted delphiniums. She gave me both and it was georgeous.
GUEST




Flowers were beautiful. A couple of the details, like the ribbon, wasn't what we decided on but the flowers still turned out very nice.
GUEST




Wedding was December 19, 2010. Flowers really help make the day special and the work of Sarah and her helpers was outstanding! The prices were reasonable and they accurately let us know what flowers would be available at the time of the wedding. It was obvious a lot of time and love went into arranging the flowers! I was so happy we decided to use the services of Bloomies on Main for our flowers. They came through so wonderfully. The flowers on the trellis and the pink organza accompanying it was spectacular. The bouquets and corsages were beautiful. The table boquets were breathtaking and really enhanced the look of the reception room. Thank you so much for all your hard work to make our day special! You succeeded.
GUEST




This florist came with my wedding package at the Wedgewood in Oakland, CA. I only used them to do my centerpieces and my head table, and they did a really nice job. The only thing I don't like about them is that they're not email-friendly, which is my preferred method of contact with vendors. And when I did call them with questions about my order, they took a long time to return my calls. Sometimes, I had to call them twice to get a response but in the end, they came through.
Vendor response to review
We always try to respond by either e-mail or telephone call. We're sorry that you felt you had to call twice. We will try to do better in the future.
GUEST




I was very pleased with the customer service. Sarah was a delight to work with. She really listened to my ideas and gave her advice when needed. She was very helpful. The only bad thing I can say is that on the day of my flowers for my cake topper never arrived. My cake lady did find two table arrangements that I never ordered (so I dont know if they came from bloomies or if they were already at the venue) and took some flowers off those. But those were not the same flowers as my wedding. So over all very good company but have someone there to review your order.
GUEST




I loved working with Sarah! When I saw the flowers on my wedding day, I was blown away with how beautifully she captured just what we wanted. Thank you Bloomies!
GUEST




These ladies were excellent. I had not planned on having flowers and was only going to use fake flowers due to my allergies (I didn't want to drown flowers either!). But we had a package that included small floral decor for all tables.
Sarah and her mom were great. I had a consultation at the shop (with several cute little doggies running around), and went over my options. They were able to find roses near Valentines day, and their table decor was exactly what I wanted with ivory roses, hypercum berries, green satin ribbon wrapping the vases with a sheer ribbon bow. They exceeded my expectations. It was organic, sophisticated in a simple way, exactly what I had wanted.
The only reason I did not give them a 5/5 is while I was there, at times, the phone rang off the hook and they could not answer every call. I had left a message confirming my order with no response. But when I called to check on my order two days before, they answered the phone and everything went well.
GUEST




Bloomies did a beautiful job on the flowers for my wedding Sarah had great vision and helped me achieve the look that I was going for on my wedding day! I would totally recommend them to anyone who is looking for flowers they have a lot of options and help make your day special. I started to go there b/c I also get my hair done there I love it I got it all taken care of in one place I had great hair and great flowers!
GUEST




Had a very great experience working with Sarah! The flowers looked very elegant!!
GUEST




Wonderful from beginning to end. Flowers were beautiful, and they were flexible and excellent listeners. They made my vision come true!
GUEST




We didnt get our floers here but we did get our invitations here. They were wonderful and so helpful. The invitations were everything i wanted. They came quickley and perfect. I would definatly recommed them for invitations
GUEST




Thank you Sarah!!! The flowers were just beautiful!! it all turned out amazing!! I was a little worried as i did not see a mock up of my flowers but it all worked out perfect. I would recommend one thing, if you order rose petals for your walk way make sure to get it in writing for them to put them out for you, that is the only thing as an improvement i could say :-) they were so great and helped with all last minute changes (mostly additions) very helpful and very detail oriented.
Our restaurant personally uses Bloomies for our holiday decor and they do a wonderful job. They have beautfiful centerpieces for any rehearsal dinner or wedding.
I love working with Bloomies on Main! Sarah is a planners dream to work with!
Amazing florist, stellar customer service. Top notch all the way!!
talented, seasoned, exceptional florist!
Wonderful Floral shoppe that assists brides with their wedding day vision! Give them a call - you won't regret it!
What can I say about Bloomies, Sara & her mom? First off they are always great to work with, I had a client last year who told me what she wanted and left everything (design wise) up to me. Let's just say without having a face to face meeting with Sara, the flowers came out amazing and my bride was more than happy. We worked together on a magazine spread with my wild ideas and Sara created exactly what I was looking for in the flowers with just 1 meeting and several calls and e-mails. If you are looking for a florist that can take YOUR vision and create something beyond your wildest dreams then call Bloomies.
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