Blooms and Kisses

I had a very good experience with Theresa and Resa from Blooms and Kisses. They were friendly and easy to work with and I was mostly satisfied with the work they did. My wedding was small, so the amount of flowers needed was not great and the centerpieces were just what I wanted. My bridal bouquet was beautiful, and so were my bridesmaids'. The only things I was not so satisfied with was the fact that I was missing the flowers I asked for the top of my cake (which no one thankfully noticed but me), the fact that Theresa did not show up on the day I was to give her the final payment (I gave it to Resa instead), the fact that I have not received the final receipt that I asked for, and the fact that the flowers were 20 minutes late on the day of the wedding (some people did not have on their corsages and boutonnieres for the pictures). Overall though, I'm just glad that my experience with them was fairly good.

Our wedding was five months ago. Everything at our wedding was exactly as we had planned except for the flowers. I REGRET HIRING THERESA. We still get mad looking back at the pictures and seeing the flowers that were nothing like we ordered…

THERESA IS UNPROFESSIONAL AND DIFFICULT TO WORK WITH:
Theresa was difficult to work with. She works out of her home so there is really no place to meet with her. When we did meet, she had us drive up to a café where she lives. Something that bothered me even more was that she only answers to text messages (no e-mails or phone calls). It is very hard to get your vision across to a vendor via text message. I asked if we could meet many times for this reason, and each time we scheduled a meeting, she would ask us to text her the day before to remind her of our meeting. WHY IS IT THE CUSTOMER'S JOB TO REMIND THERESA THAT SHE HAS A JOB TO DO? Even after texting her the reminder text, she still forgot to meet us at one of our planned meetings! At each meeting, Theresa tended to talk about herself more so than the wedding flowers and most of her conversations are very inappropriate and unprofessional. We questioned multiple times if we should find a new florist, but we decided against it since we already put down a large nonrefundable deposit and the price that Theresa gave us was unbeatable… WE SHOULD HAVE TRUSTED OUR GUT AND CUT OUR LOSSES FOR SHE WAS NOT WORTH THE DISCOUNT OR THE DEPOSIT.

THERESA DID NOT EXECUTE ONE THING ON OUR CONTRACT CORRECTLY:
Come the day of the wedding, EVERYTHING WAS WRONG: 1) our color scheme was changed from dark purple to bright pink, 2) we were short boutonnieres and corsages, 3) half of the boutonnieres and corsages we did receive broke prior to the start of the ceremony, 4) the diamond picks I requested for my sisters' and my bouquets were forgotten, 5) none of the bouquets were wrapped and all the rubber bands and floral tape used on the bouquet steams were visible, 6) the front alter arrangements were not the same shade of color or shape when comparing the two, 7) we were missing the arrangement we ordered for the sign - in table, 8) our cake flowers were dramatically different than what we ordered and even my husband to this day talks about how ugly our cake was because of the flowers on it, and 9) we were short a table centerpiece (one of our guests picked up flowers on her way to the venue to help us put flowers on the empty table). DESPITE THE MANY MANY MISTAKES THERESA MADE, THE THINGS THAT UPSET ME THE MOST ARE THE CEREMONY FLOWERS. WE WERE UNABLE TO HONOR THE PEOPLE WE WANTED TO HONOR because Theresa forgot things and poorly made, as well as shorted us, the boutonnieres and corsages to the point where half of them broke prior to the ceremony. MY MOTHER WALKED ME DOWN THE AISLE WITHOUT A CORSAGE! MY HUSBAND'S FATHER WALKED DOWN THE AISLE WITHOUT A BOUTONNIERE! OUR RING BEARER, MY LITTLE NEPHEW, DID NOT GET HIS CHILD'S BOUTONNIERE EITHER AND HE TOO WALKED DOWN THE AISLE FLOWERLESS. I had a lot of bridesmaids and they all had the same colored bouquets. Because of this, I ORDERED DIAMOND PICKS IN MY SISTERS' BOUQUETS IN HOPES TO HAVE THEM STAND OUT OVER THE OTHER BRIDESMAIDS. OF COURSE I WAS UNABLE TO HONOR MY SISTERS AS WELL BECAUSE THERESA FORGOT THEM TOO! I can overlook our ugly flowered cake, the change of our color scheme (since Theresa felt bright pink was better than the dark purple we ordered), the missing flowers, etc. But I can never overlook the fact that THE PEOPLE WHO MEAN MOST TO US WILL FOREVER LOOK BACK AT OUR WEDDING AND REMEMBER THAT THEY WERE NOT HONORED WITH THE SPECIAL FLOWERS THEY DESERVE… I WANTED THEM TO FEEL IMPORTANT TO US AND BECAUSE OF THERESA, THEY DID NOT FEEL THAT WAY. I regret hiring her…

Theresa Barilla’s of Blooms and Kisses admitted to shopping without the contract and made errors in every aspect of the wedding flowers. She verbally agreed to reimburse our deposit. It has been over a month since the wedding, and we have not received our money. Phone calls, texts, and e-mails are now going unanswered.

The problems with the wedding flowers are numerous, so I will only highlight the worst offenses.
• The two floral arrangements at the altar were DIFFERENT! The color of roses and the quantity of flowers did not match. Theresa stated that flowers must have been removed at the venue and suggested that the staff may be responsible.
• The cake looked as if all the left over flowers were haphazardly tossed on at the last minute. Flowers specifically requested NOT to be used even made it on the cake. Theresa’s response to this complaint was that the cake arrived late. The bride’s and bridal party’s bouquets were not wrapped. They looked unfinished. Theresa did not blame anyone else for this, but did admit to forgetting due to fatigue.
The list goes on - missing flowers, wrong flowers (type and color), and broken flowers.

Flowers are an integral part of a wedding and the memory of them are forever captured in photographs. I cannot imagine a time in the future that I will look at the photographs that have flowers provided by Blooms and Kisses and not feel let down and cheated.

When I originally met with Theresa she verbally told me everything she could do for me, for around $700. I was impressed with what she had to offer, so that is why I chose her as my wedding florist. Then when I met with her on again, I read my notes to her regarding what she talked about and she was not pleased with what I read, as she forgot all she told me she would do. She seemed frustrated with me, but I was simply repeating what we talked about at our last meeting. Although she seemed bothered by what she would provide for me for that price, she agreed to it anyways. Theresa did not reply to any emails I sent her and when I left her messages, she often did not return them for more than 5 days. Overall, I was not satisfied with her service .
My complaint with Theresa is that she changed my floral order and left things out, without consulting me first. It says in her contract that she would notify me 48 hours in advance if you did not have a particular flower in the order. She called me the morning of, to tell me she did not have orange ranunculus to put in my bouquet. That was the one and only thing she told me she could not provide. She did not follow her contract.
When she arrived to deliver the bouquets, the roses looked peach or salmon in color. My bridesmaids and the staff at the salon all said they were pretty, but they were not orange, as stated in the contract. Theresa gave me a hard time about it and she got snippy with me. It was embarrassing for me. She said she would go back and change them. She brought back another bouquet that still wasn't what I asked for, it did have orange roses this time.
Contract states that the cocktail tables would have flowers, bridesmaids bouquets to have cream lisianthus and ranunculus, 3 corsages were supposed to have 1 green dendrobium orchid (to match the centerpieces), orange coffee beans in my bridal bouquet, the roses in the bridal bouquet were supposed to be orange, seashells around the cake, and shells and starfish tied around the tall vase centerpieces. All of these items were not provided as promised they would be.
Also, there were 13 tables that were supposed to have 3 different size vases as the centerpieces. There was supposed to be 1 tall vase at each table with green dendrobium orchids on a vine with the floating candles at the top, and 2 shorter vases at each table, with 1 cymbidium orchid floating in each. She wrote all of this in her notes as I watched her, but she did not put the green dendrobium orchids it in the contract. That was my fault for not recognizing that. Instead all she gave us was 1 tall and 2 short vases at each table, with 1 single floating orchid in the tall vase, and nothing but a floating candle and some rocks in the short vases. There were 2 corsages that fell apart on the way to the ceremony, 1 rose fell out of both.
There were so many things in the contract that Theresa did not honor on my wedding day that I feel it is necessary for this to be reported. I was in shock and in tears when I walked into the reception area, that she did not provide what she had promised in the contract. When I called her the next day, she told me that SHE was not happy with me as a customer! I was shocked! Then she told me to email her everything I mentioned above, so I did. I never heard from her again.

Theresa at Blooms and Kisses is fantastic!!! The one thing we liked about her was her passion for flowers as well as her knowledge. We met with other florists and some of them just didn't have that same passion. We weren't sure what we were looking for but with her guidance, we were able to find what we were looking for. On our wedding day, the flowers were amazing! Theresa came to the hotel to deliver the bouquets and help pin the groomsmen. The reception setting was so wonderful and we still get compliments on how the room looked. Thank you Theresa for making our day so special!!!

Theresa played a big part in helping make my wedding look the way I wanted! She always accommodated to my schedule and my wants/needs, from colors to budget to style.. she had the right advice. I will say a couple of times I was worried because she writes everything down on paper, and doesn't communicate using email. If you are okay with that, I recommend working with her!

Note: Be ready to pay with a check; she accepts credit cards but will charge a 3% fee.

she provided beautiful flowers however she is very hard to get a hold of. You leave her a message and it takes her a week to call you back or you have to continue to call her back just to reach her. She forgot the flowers for the cake, the petals for the aisle, and two of the bridesmaids bouquets and a few other things that were in the contract. She also would not hold on to the fabric we had bought that she promised to hang at the ceremony because she said she would forget it the day of so we had to have someone drive it down to the venue earlier that day. The actually product she produces is so beautiful but it is very stressful worrying about what may not show up, what will be forgotten, or trying to get in contact with her.

Theresa from Blooms and Kisses was great! She was so wonderful because she helped make my vision come true! I literally told her what I would like and she took it and made it beautiful! My flowers were perfect; I got so many compliments on them. And Theresa was a pleasure to work with. She was very understanding and kind. I highly recommend her services :-)

Theresa was AMAZING!! My flowers were one of the greatest pieces to my wedding and I couldn't stop saying how beautiful they were. I still talk about the flowers the most out of all of our details from the wedding. They were just perfect! All I can say is WOW!

I would highly recommend Theresa to a friend. She was always very cheerful and gave great advice. Theresa helps clients find exactly what they want. She even made two boutonnieres for my husband to choose from at no extra charge. Theresa does a great job making the wedding day flow smoothly.