Boston Park Plaza Hotel
Boston, MA 02116
(map) Phone: 617-457-2281
Reviews for Boston Park Plaza Hotel
GUEST
I picked this Hotel for my wedding night as it was suppose to be one of the best in boston. The woman who services the room was great. She brought me robes and fixed my bed and made sure everything was wonderful for us to start our night.
Then in the middle of the night the fire alarm went off. There was no announcement to let us know it was safe to stay in our rooms so all the guest started to leave and then the alarm stopped. Again no announcement but we went into our room and got back in the bed. Once in bed and comfortable I hear an odd noise, at first I thought it may be our neighbors moving around then I heard it again. I turn on the light and there is a MOUSE. I couldn't stop laughing as my husband freaks out.
I call the front desk to inform them of the problem and the guy who answers the phone was rude from hello. Once he knew I wasn't calling regarding the alarm, which he never explained, he offered to move us and I told him this wasn't a good idea as it was our wedding night and we had lots of items every where. He said he understood and would make a note.
They took care of our room the next day but after this experience I am not so sur eI would go back. I know animals are part of the world but I didn't expect it to just hang out in my room. LOL
GUEST
The food was amazing. The room was gorgeous. The people I worked with were very interested in my input and went to lengths to accommodate my ideas. Not cheap, but it was a really wonderful experience.
Austen and I adore this place because it was the location of our first meeting at the Harvard Model UN conference. The beautiful lobby welcomes you from the first step in and I love how classic old hotel it is. The suite Austen reserved was wonderful and the bellhop even took these adorable pics of Austen carrying me over the threshold. The breakfast in bed and strawberried dipped in chocolate with champagne were delicious and such a great treat. We were able to get an incredible employee rate because of Austen's affiliation with them when he planned the Harvard conferences. They even paid for our valet parking and took money off our bill when the maid mistakably threw out Austen's toothbrush. They were also awesome about getting us a taxi at 4:45am for our early flight to Hawaii.
GUEST
Food was fantastic! We were hearing about the food from our guests for months. The cocktail hour and reception rooms were set up beautifully. Staff was very responsive to our needs and service was impeccable.
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