Bravo Cafe & Bakery

We met Joanna at a bridal show in Reno. She had a table full of great looking cakes and tasty truffles. She was just starting her business, but showed us some of her previous work, in addition to, making us a mini cake with two different flavor combinations we had been considering. Our wedding cake was very simple in design (ivory fondant with a delicate pearl design at the top of each layer) and thought Joanna would do a great job. The day of the wedding, she arrived 10 minutes before the ceremony started (she was supposed to be there an hour beforehand) and the cake looked AWFUL. I had provided her with an exact picture of what I had wanted and not only was the design not right, she used frosting dots instead of the edible pearls we had discussed on more than one occasion. The pink ribbon was awful looking(again, not something we had talked about) and rippled and you could see all the seams on the fondant. To top it all off, the cake was dry and bland. Very few people ate it and we ended up throwing three quarters of it away at the end of the night. I contacted Joanna and told her how unhappy I was and she apologized and said, “I was well aware when I delivered the cake that it was not up to par with what we had discussed.” She said that she had been sick (turns out she was pregnant) and had moved kitchens; therefore, she didn’t have her normal prep time. She did refund part of the money, but her lack of communication, poor quality, and the fact that she knew it was a less than par cake when she dropped off but still offered no refund or discount until I contacted her leads me to believe that she is not yet ready for the wedding business. I strongly recommend that you go else where for a cake.