The Bridal Boutique

I purchased my wedding dress at this store and I had the best experience with the bridal consultant! She was awesome and helpful. Every experience after my picking out the dress was awful. Costumer service stops at the swipe of the card. I was rushed in and out on the pick up of my dress and told I didn't need alterations when the dress was hanging off me. Not one of my bridesmaids (I have 8) has been able to fit into their dress. One was even ordered the wrong size, and she was told to get it taken out. After consultation with another seamstress, she was told it would change the style of the dress. It took two months of phone calls and emails to convince them to order a new dress. Im not a bridezilla but felt these were basic costumer service details.

Great store, nice people, and wonderful selection! :)

I would not recommend this vendor. While do have a good selection and pricing. The service is very poor. Not only did they order the wrong dress, they handled the entire situation very poorly. It was very hard to communicate with their office and I did not feel comfortable with their services. I would go elsewhere and save yourself the worry.

The bridal boutique was absolutely wonderful!

I purchased my dress from this small boutique. They have a large selection which is crowded but that did not bother me. The order process was a bit of a pain. For my dress it was fine but they gave me a huge headache for the bridesmaids dresses. ALL of which had to be altered significantly even with measurements and their recommendations. When I went in for my fitting they took the dress into a room and left it hanging. I had to get it off the hanger and myself in it... THEN they could not be bothered to help me zip it. I had to walk out holding it up! I had to take the gown then... MONTHS before the wedding even when they had me order it in their timeline. Luckily my Aunt had room to store it. They tried to pressure me to buy an expensive veil. After that I was not letting them touch it for alterations. I ended up with a local seamstress. Thank goodness! After I told them I was not coming there for alterations an employee called THREE times to ask if I was brining it in. I would skip this store... I am all for a local boutique to get great personal service but not this one!

I actually found my dress at Gamberdella’s but was concerned about getting the dress there because of other bad reviews. I ended up getting the dress at the Bridal Boutique because I heard good things about their service, the location was convenient, and their prices were good. The dress came in earlier than expected (always a good thing) and the alterations were wonderful. I really enjoyed working with all of the different consultants and my bridesmaids enjoyed working with them as well since they got their dresses there too (also at a discount since I bought mine there). One of my bridesmaids is now purchasing her wedding gown there after having such a good experience with my wedding.

I was not a traditional bride and I wanted to wear a short ivory bridesmaid dress for my wedding. At first I was thrilled that these ladies were not quick to judge me for not selecting a princess dress. Each time I went in for fittings, however, it seemed like I was speaking another language when I explained to them that I was here to pick up a bridesmaid dress for myself for my own wedding. I also wish that I had gone elsewhere for my alterations.After the alterations, it seemed that I ended up with a completely different dress than what I had purchased. It just didn't lay right and it is obvious in many of my wedding photos. During one fitting, I found that they had sewn the dress's pockets nearly shut. Also, at their suggestion, I had them make a belt to go with my dress. $70 later, I got a green tube with an awkward hook closure that looked incredibly amateur. I ended up having to purchase a $20 pre-made belt from David's Bridal that looked much better.

I was very happy to find The Bridal Boutique. The dress selection is outstanding and I found the perfect dress! I would recommend the boutique to any bride but be aware there are not a lot of people working so make an appointment and be patient. But overall definitely a great place for beautiful wedding dresses.

I had a great experience at The Bridal Boutique and loved their selection of dresses. It was one of my last stops and thank goodness I went there. My dress was a San Patrick Eresma and was stunning! I, along with my bridesmaids, received great service there and all were happy with the dresses and alterations. They could not have been more accommodating to my two sisters, who both had babies within a month of my wedding. They even came to my one sister's house to complete her alterations since she gave birth 7 days before my wedding. I'll be forever grateful to them for that!

Ladies, shop elsewhere for your dress! Let me tell you about my experience: after putting my dress on, I was twisting,turning and trying to make sure I would be able to perform my wedding dance in my gown. To my horror, PINS WERE POKING ME!! This should have been a special moment for me but instead it was upsetting! They did not finish hemming my dress properly! This is supposed to be a decent bridal shop! What a joke!

The Bridal Boutique has a pretty good selection of dresses and I tried on several different styles. I opted to have a dress I saw online shipped to their store and was able to have a fitting and purchase it on the spot. Julie G. was a wonderful bridal consultant and I would highly recommend her to others. Their Italian seamstress is nice but average and did a decent enough job with my bustle and alterations. Although, make sure they take the right amount at the hem because my dress was still a little too long the day of the wedding. If not for convenience, I would recommend going elsewhere for alterations, as they were very pricey ($275 for a French bustle and hem). My major disappointment would be the fact that they do not let you keep the nice plastic bag that the dress comes with, you must pay $25 extra for it. After paying so much for a dress, you think they would be able to include that. Also, once I received my dress back after final alterations, they said they would steam it. I received it back in a cheap, white plastic bag with wrinkles everywhere! I had to go back to them a few days before my wedding to have them steam it (again)! All in all, their prices are reasonable for the DC area. I have already recommended them to another family member getting married this year.

I purchased my wedding gown from The Bridal Boutique in January, for my August wedding. The first time there, when I was shopping, the service was great and the people were attentive. I had them hold my dress for a few days (they had one in my size in stock) and then went back to buy it. That part was seamless. It was also great that they had my size because they gave me 20% off for in-stock. My dress wound up costing me $1400. However, once it came time to do the alterations, things got a little tough because the seamstress didn't speak English very well (at all) and we were unable to communicate about what I wanted. My second fitting, which was for the bustle, literally took 2 hours because I would tell her what I wanted and she would pin it up but it wouldn't be what I had said, and then we would do it over and over. I was just about in tears and finally one of the sales girls came over and helped and within 15 minutes of that intervention the appointment was finished. It was really really stressful - probably the most stressful part of my wedding and I really didn't get too stressed about things because I am not one of those Bridezilla brides. But this was over-the-top stress. The alterations cost me a TON - $350 - and I don't think that they were worth the hassle, headache, and tears. The dress fit ALMOSt right on the day of...but it was a tad tight, and in fact, my strap ripped at the reception, and one of the bustles (which cost $25 each) came out so my dress was held up with safety pins for the rest of the evening. Not cool. Additionally, I typically would arrive in the store and stand around for a few minutes before anyone greeted or acknowledged me. It was always very busy. I will say that they were accommodating to my schedule, and allowed me to come in on Sundays for alterations. Bottom line...Although I LOVED my gown, I would not shop at the Bridal Boutique again - too much of a headache and not quality alterations, especially for the price.

My dress was AMAZING. They have a very nice selection. The consultants are often very busy though, which means your consultant could also be helping another bride at the exact same time. The store is also pretty small so it can get cramped in there. I also had trouble with them rescheduling my appointments a lot. It was never that much of a problem, but I live about 45 mins away so it was always a bit annoying to have to work around their schedule, not my own. The alterations turned out perfectly (although it was a bit expensive - $200 just to hem the dress!) and it fit so well. Overall I am very happy with the dress that I purchased from the Bridal Boutique.

My experience at this boutique was quite successful. I credit most of that to my wonderful associate Zandra who not only helped me find the right dress for me (and my less than perfect figure) but selected and helped me try on a variety of styles and silhouettes so that I knew I was selecting the best dress for me. She knew exactly what she was doing and took essential measurements so that when the dress arrived, to my surprise and elation, the dress fit perfectly. No alterations were needed at all, and the only additional work that I had done was to add a bustle. Also, I was able to purchase my wedding dress, veil, strapless bra (I searched many stores including David’s Bridal without any luck and finding my size) and my maid of honor’s dress at this boutique. I live over 90 minutes from this store, but it was worth the travel because I am very satisfied with the dress. I did notice that the store owners came across to me as a little pushy and they always wanted to change my appointment time, but it was only a mild annoyance compared to being satisfied.

I had such a great experience with The Bridal Boutique! Although it got annoying travelling 45 minutes to an hour for fittings, it was definitely worth it. The staff was always friendly and never pushy. They were more than willing to work within our budget, and they never made us feel like they just wanted to make a sale. I appreciated the fact that the girl was honest with her opinions on how a dress looked at me, and she was even the one that picked out my dress. The seamstress was also very professional, and we couldn't stop praising her on what beautiful work she did. The Bridal Boutique is definitely worth checking out!

The Bridal Boutique is your run of the mill wedding dress shop. They do have a large selection and good prices. However, if you're looking for that special shop, that makes you feel like you're the only bride, this isn't the place. When I got my dress I went on a Tuesday morning, and didn't feel as rushed. But when I went to pick up my dress and get alterations, the shop was FULL!! Every dressing room taken, some consultants had more than one bride at a time. Maybe a good place to browse, but buy somewhere else.

I found my dress at a boutique in CA and subsequently ordered it online at The Bridal Boutique because the price could not be beaten - saved about $300 this way AND got free shipping to my home in NYC. Amazing!The designer had delayed the ship date due to Chinese New Year and the ladies at the Bridal Boutique were great at responding to my panicked emails and phone calls. Love my dress and the service!

I had a great experience at the Bridal Boutique. I think the name of the lady who helped me was Kayla, We tried on a bunch of dresses the first time, and I thought I had found my dress. She even went past the closing time of the store to help me try it on one more time (which I didn't realize till we went to leave) However, once i looked at the photographs of me in the dress I decided that I didn't want to go with that silhouette, I had already made an appointment to go back the next week with my parents (to show them the dress and pay for it). So we arrived and Kayla thought I was just trying on the one dress, and we ended up doing a new fitting. I was about to go home disappointed - when she pulled one final dress and it turned out to be the one. We ordered it, and paid for it and it was great.When I went with my friend who was altering the dress for me - they were great helping me try it on, and one of the ladies even told us the trade secret of how they actually shortened the scalloped bottom edge (by taking off the scalloped part of the lace and just resewing it on) so that i could keep the edge and we didn't have to cut it off. Overall - I had a wonderful experience - but did not use their alterations department.

I found my dress during an appointment for bridesmaid dresses for one of my best friends. No, i did not hijack my friend's appointment. In fact, it was my friend who said she already decided on the BM dress for us and she and the other girls encouraged me to try on dresses. FYI, I am NOT a dress person. We fell in love with something on the spot. Jennifer was my consultant and she was great. She was honest and wise about what looked right on me. I'm curvy and busty, and i was nervous, so I appreciated her professionalism and expertise. And the dress was a great price. My dress was ordered and arrived on time. I believe I ended up getting the dress 2 sizes bigger, as that is common with dress sizing. I regret going that much bigger. Alterations went well, but I feel like I could have saved some money had the dress not had been that much bigger. The ladies were kind everything I visited for fittings. I was never kept waiting and the process was speedy each visit. I ended up using their cleaning and preservation service after the wedding. Unfortunately, the preservation was one expense that I was disappointed with. Maybe I didn't do enough homework to explore several options because i got excited that they offered a discount to brides who purchased their dresses from them, but in the end I felt like I got my dress back in a simple box and just gathered up in there. I guess I was expecting a more presentation type of box. It looked very wrinkled in the box and i felt like it didn't really exude a great display. Maybe save your money with this or use a different service. Other than the preservation, I would recommend other brides visit the bridal boutique to find a dress. I had a friend who did shortly after my positive experience.

I searched many different places before i went to the Bridal Boutique. As soon as i walked into the store, i eyed the dress that would be my wedding day dress. It was a casablanca and although i tried on many other dresses from Australia Essence, Maggie S and others, i did not want to try on any other dresses. The dress was exactly what i wanted. The sales lady who i can't remember her name was good in that she got me to try the dress that i liked most to compare it to the other dresses. This was ideal because it made me realize it was the dress that i really wanted. The dress was also on sale so i got a good deal for them. I also purchased my bridesmaids dresses there, Alfred Angelo, which were gorgeous when they came in. Since my dress was purchased off rack, the store cleaned and steamed it for me and even after i complained, they steamed it again without any issues. The alteration department was FANTASTIC. They were able to bring me down almost three sizes and it was great. They were able to fit the dress to my body as i lost some weight and it was great. The bustle was done so well that i almost cried when i saw it. It quite didn't look the same on the wedding day but i guess that's why they are professionals! Gerti was also very nice and helpful. By the end, she knew me by name which was a good and comforting feeling. The girls who work there are also great adn very knowledgeable.

This wasn't my favorite Bridal shop, but it was very close to the house and convenient. They were more expensive than other shops, but they did price match (and gave an additional discount beyond the price match), which is why I went with them. At my first dress fitting I was worried about a fold in my dress around my waist, and they assured me that it would go away if they let the dress out some. It didn't, so some of my day of photos have the fold in them. Somewhat annoying, and the corsett didn't help either. I also saw a headband I liked there - and I got some pressure to buy it "you never know when someone's going to come buy it, you should get it soon" - but I didn't give in. I went online when I got home and found the same headband from the same vendor for half price (which saved me $60 bucks!). I also ordered my bridesmaids dresses from this shop. I actually found the dresses in a shop with my family in NYC. They ran at $160ish in NYC, but were like... $220ish in this shop. They were at first unwilling to give them to us for $160, which I was fine with because I have family in NY and could have easily ordered them from the NYC shop, but as I was walking out of the shop they're like "wait let me call someone..." and they talked on the phone for 2 minutes and then said that they'd match the bridesmaid dress price too. Overall a good experience - as long as I tugged on my wedding dress every now and then to keep the fold at bay.

My daughter found the dress of her dreams here, just by chance, after looking a few other places. It had to be altered though. It took us several times to get it just right, but I must say, the staff here did a great job, was very patient, and with enough determination and flexibility on both sides, it ended up being absolutely perfect! The secret is to be very explicit, calm, patient, and determined...and you will be happy! We are very very pleased, it ended up fitting perfectly, and she looked amazing in her dress!

I went in looking for a dress, and they had it. The sales lady was very helpful with trying it on and explaing all about the company. She offered tips to help when I go to order my dress so that it will turn out better. She provided great customer service and I was able to decide on my dress.

We had a very good experience at the Bridal Boutique. Jen K was wonderful and did a very good job. We went there with a dress in mind and after trying on others, I found my perfect dress. I was measured for 2 sizes bigger then I actually wore and after trying on dresses in Casablanca, the designer I bought, Jen was nice enough to order me the size that fit me and not that I measured....which would have meant tons of alterations.Luckily, I did not need a single alteration, other than the bustle, which was a bit pricey, but while the seamstress was not available on weekends, she did come in on two separate weekends to accommodate me, and was very helpful.I absolutely loved my dress and got sooo many complements. Thank you.

I purchased my wedding gown from The Bridal Boutique of Columbia, and would highly recommend them. They have great customer service, a wide selection of dresses, offer reasonable prices and are able to do alterations and quick fixes. I really felt like a valued customer as they took a lot of time with me, and helped me feel very comfortable and special. They were also incredibly patient and respectful, and did not rush me. It came down to two dresses which I really liked, both of which had lace up backs. In order to help me decide, they assisted me with trying on each dress multiple times – they had amazing patience as they laced me into the two dresses (switching back and forth) so I could really compare them to decide which I liked best. There was also no pressure to choose one, or any opinions being pushed on me by the sales staff – they just wanted to make sure I was most happy with the dress and my final choice – and I certainly was. They also provided great advice and assistance with recommending accessories and tips for the wedding day regarding the dress, including showing my Maid of Honor how to neatly lace the dress and properly bustle it. The boutique is elegant yet also achieves a relaxed environment in which it is easier to make thoughtful decisions.

I purchased my wedding dress and my bridesmaids dresses at Columbia Bridal Boutique.Kayla was wonderful. She helped us through the entire process. She was friendly and incredibly nice. However, a few times I was there, I had to deal with some people, who I believe are the owners, and they were not as nice and friendly. They didn't really care or give the kind of personal touch that Kayla did. They were kinda of short and almost rude, like they just wanted to get me out the door.I called back later for alterations, they said they didn't do any alterations on the weekend, which seemed odd to me. It's so hard for me to get to the area during the week b/c of rush hour, and I couldn't take time off work just for that. Then the person on the phone said she'd check with their seamstress and call me right back, but she never did. I went somewhere else instead and had a much better experience.Overall, it was a pretty average experience. The price was what I expected...neither overpriced, nor ridiculously cheap, and the quality was good.

Wonderful experience! Ask for Deborah from Alabama - she rocks!

Bridesmaids dresses and shoes are from here. So will the bride's dress maybe and the tuxes. The Bridal Boutique located on Main St. in Platteville is amazing. They are incredibly proffesional and even though they're working out of a very small space have a huge selection, a well trained staff, and large fitting rooms so you can have all the bridesmaids and the mothers in the fitting room with you and not get cramped. We had one person waiting on us the whole time with another who stopped in to help out a lot. They were amazing. We narrowed it down to 5 dresses and couldn't decide and they sent us to lunch to think about it. When we came back we got the same fitting room and the same staff, tried on the dresses again and were easily able to make a selection. They are INCREDIBLE!!!!!

I got my wedding dress and my bridesmaids dresses from the Columbia Bridal Boutique. All of the dresses turned out perfectly. They all came in on time and all of the alterations were great. The only minor issue was measuring my bridesmaids for their dresses. The person measuring them wasn't very accurate and insisted that all of my girls go a size larger than they should have. All of my girls stuck with their gut and ordered the size they thought they should have and all of the dresses fit in the end.

We had a very mixed experience at The Bridal Boutique. Firstly, my experience trying on the dress was very positive. I worked with a consultant named Liz and she was great. I showed her my inspiration pictures and she was able to pull dresses that were very similiar and within my desired price range. On that first night of trying on dresses, we found the dress I wore on my wedding day. The first small hitch was that after passing the 5 month mark of waiting for my dress (I was told 3 - 5 months), I called to inquire about the delivery date. I was told that my dress had arrived the week before and we discovered they had the incorrect phone number written down. I am happy that was resolved but wonder what would have happened if I had waited even longer to call them.My first try-on went well, I needed no alterations and they pinned me for my bustle and we paid extra to have straps put on the dress. When we arrived a few weeks later for my 2nd try-on, it turned out that the bustle had been pinned improperly and that the straps were never put on. It was very discouraging since that had been the sole purpose of the visit. On my 3rd try-on, the bustle was put on properly and after a little touch up on the straps, I was able to take my dress home.Overall, the staff was always friendly and accomodating. Whenever there was an issue, a woman at the store (who I assume was the manager) was always quick to come over and resolve the situation. However, the wasted trip, back and forth with the straps and incorrect phone number entry did dampen our experience a bit. Looking back, I would probably use the store again with the knowledge that there are other stores out there that would probably provide more exceptional service.

I love this dress shop because not only are you not pressured to buy the gown that moment, like other stores they are friendly and helpful to finding a dress that fits your body type. I had no idea what i wanted when i first went in and i ending up find the most amazing and afordable dress the first visit. It was actually one that they picked out. Also, some stores you buy the one you try on. However, columbia bridal botique orders each dress for you. They also do the alterations there. Lastly, you get discounts for getting your bridesmaids dresses there (they can order almost any designer) men's tuxes and they have sales all the time.

I was able to obtain a great dress that I love for a great price. My husband and his groomsmen got their suits from the boutique and all the orders came in as planned. Thank you

I went to Columbia Bridal Boutique because I wanted to try on Afred Angelo gowns- after checking the Afred Angelo site and seeing that Columbia Bridal Boutique was their highly recommended vendor near me, I decided to make it my first stop. I called ahead to make an appointment and asked if they carried plus size sample dresses- the woman on the phone said "oh, well that could be a problem... exactly how BIG ARE YOU!?!?" - I should have stopped there, but I didn't.... When I walked in I was shocked at how old, run down, and dirty the store is but I found a beautiful dress and fell in love with it instantly- we bought the dress and figured things were up and up from here.... Little did I know that after you buy the dress things only go down hill. When the dress came in, I had an appointment to pick it up and try it on, when I arrived they had no idea who I was and looked at me like I had 3 heads. Then they decided the best solution was for my bridemaids to just throw the dress on me and get us out of there. When I refused to let that happen and demanded that someone help me get the dress on they found someone in the back to help. When they ordered the dress for me they NEVER measured me - they simply looked at the size of the sample dress and ordered the same size for my dress. Of course when my dress came in and it hadn't been worn 100 times like the sample it was a little tighter. Rather than working with me to discuss alteration possibilties they began to show me the exercises I needed to do in order to fit in the dress and then told me to buy shoes with a 3 inch heal so they wouldn't have to hem the bottom of the dress which was scalloped lace. So long story short, I thanked them for the dress and took the dress and RAN! I took my dress to a private steamstress and never looked back.

I loved my dress. They were very nice, prompt, and friendly while I was looking for a dress but after we paid them any money the quality of service drastically went down. Everything turned out okay though.

I spent was seemed like an eternity looking for a wedding dress going to more places than I knew existed in the Maryland/DC/Virginia area. When I went to Columbia Bridal for the first time, Julie was my consultant. She was great! Easy to work and talk to. We went through a few dresses that I had mentioned to her but nothing really got my attention. So she told me to wait while she went to get a dress that she thought would be perfect. When she came back with the dress I wasn't too sure about it, but once I got it on it was love. When I walked out of the dressing room, I got the reaction from my mom and godmom I had been looking for as well. However, I had dress commitment issues, so I still left the shop without a dress. I kept looking for another couple of weeks, but kept coming back to the dress at Columbia. I went back three times to look at the dress! Finally, I determined that I was not going to find anything else that was going to make me happier than this dress and we bought it. Julie was just as happy for me that day as I was. Hahaha.My experience with alterations wasn't quite as great. I had to go to the dress shop four times to get my dress fitted. In the end, it all worked out just fine and the owner of the shop was nice and helpful.My dress was beautiful and my husband loved it. The experience working with Columbia was a good one, and I would recommend the boutique to other brides looking for a gown. They have a great selection.

I purchased my dress here for my June 2010 wedding. I had already purchased 2 inexpensive dresses that I had changed my mind about, so I went in wanting to try everything on to make sure I was making the right choice. I worked with Lindsay who was fantastic. She never made me feel rushed, and listened very carefully to the styles I was looking for, but also encouraged me to try on things that I wouldn't have picked out myself. She was honest with me when I something wasn't super-flattering on me, and was fun to be around. I found a Mori Lee dress I loved, but I didn't purchase it that first day and never received any calls afterward regarding the dress. I went to one more store (Stella's) and did not like anything, and went back to Columbia knowing I wanted to get the Mori Lee, but still wanted to try on more to be sure. Again, Lindsay didn't pressure me to make a choice. I did order it, and my dress came in in less than a month. We also used them for alterations, which went well. It was frustrating that they dont' do alterations on Saturdays, but I understand that is their main day for selling dresses. I was able to make my alterations appointments for 6PM each time. I got the train cut off my dress and it had to be taken in twice, and there were no problems with any of that. The seamstress listened to what I wanted, but also gave me her professional opinion on the fit of the dress. We purchased our BM dresses from Nordstrom, and ordered our suits from a store in North Carolina where we were getting married, so I can't speak to that aspect of their store. Overall I would recommend them for dress shopping.

I too, had many of the problems listed in the other reviews. Columbia Bridal was the first (and only) place that I tried on gowns. I had been eyeing an Alfred Angelo gown for a long time, since I knew I wanted something with color in it. Jen helped us and she was an absolute gem! We ordered my dress in October 2009 for a June 2010 wedding. We came in December 2009 to order my bridesmaid dress. After that, things headed down. The staff called me at least once every 2 weeks and left messages inquiring about when I was ordering my bridesmaid dresses. Clearly, if they would have looked in my file, they would have seen that there was only 1 bridesmaid and her dress was already ordered. They also called about once a week to "up sell" their tuxedo rentals. I repeatedly told them that the wedding was being held out of state and that their services would not be needed, as the groomsmen/fathers, lived out of state too. I become almost harassing! My dress came in February 2010 and my bridesmaid dress came in March 2010. When we went to pick up the bridesmaid dress, we discovered that they ordered the wrong style dress (style numbers got written down incorrectly on the order slip by the sales person). The staff wasn't sympathetic to the fact that the wrong dress was ordered and then they had the nerve to tell me that they didn't know if they could get the right dress in enough time for the wedding! After countless phone calls, we received the correct dress with 2 weeks to spare to the wedding. That was a little close for our comfort!The alterations on my dress were also done at the store. I had purchased a corset at a specialty store prior to my 1st alterations appointment at Columbia Bridal. I took my dress with to the specialty store to ensure that the corset would fit properly under my dress and it did. When I arrived for the alterations appointment, the staff told me I needed to buy a different corset because it wouldn't work with my dress. I flat out told them that I was not purchasing another item, since it fit fine before. When they were fitting me for the alterations, I asked if the dress could be tightened in the back, so it wouldn't hang so low, but they neglected to do this. When I went back to pick up the dress 2 weeks prior to the wedding, they handed me my dress in a white trash bag covering! No zip bag like I had when the dress was taken into the shop! You would think after spending $1000 on a dress, I could at least have a zip bag to store it in after the wedding. On the day of the wedding, I realized that the clasp on the back of my dress broke off and thus the zipper on the back of my dress kept falling down most of the day! I would NEVER recommend this place to anyone! If you are looking for an Alfred Angelo dress, they recently opened a store in Baltimore...please go there; I certainly wish I would have!!!

I purchased my wedding dress, 3 of the 4 bridesmaid's dresses and ties for my husband and groomsmen. The day I bought the dress I was very pleased with the service. Lindsay made the day feel special. After the dresses and ties were purchased everything changed. All of my bridesmaids had problems with their alterations. They had to be redone several times. When I picked up the ties for the guys they were not wrapped appropriately and one of the ties had a spot on it. My dress was supposed to be ready for pick up 5 days prior to the wedding. It was supposed to be steamed and all of the threads removed. Not only was it not ready they wanted me to hang out and wait while they finished it or come back another day. After $1300 it should have been 100% ready to go. I would not recommend this salon once the alteration process begins.

I got my gorgeous Casablanca dress from this boutique. My dress turned out perfectly! Their customer service, communication, prices, alterations, etc. were amazing, and I truly had a positive experience here!

Of all of the stress that goes into wedding planning, my experience with Columbia Bridal Boutique was by far the worst. I'd go as far as to say that I have never had a worse commercial interaction with any vendor before in my life. DO NOT GO HERE FOR ANY REASON AT ALL.It started off well. After visiting several bridal gown stores in the area, I made an appointment at Columbia Bridal Boutique. The place itself is a little dirty and the dressing rooms are cramped but I did not mind and person helping me was very helpful. I tried on several dresses in my price range and ordered a Maggie Sottero gown from the catalogue that was very similar to some of the gowns I tried on at the store. I am 5'0" so they assured me that they could order the shorter version of the dress (which cost $100 more) that is proportioned for shorter people. They further assured me that they would order my dress the following day since my wedding was "only" 6 months away (a time that they told me was almost too short).They call me almost 3 weeks later to tell me that they were unable to order the shorter version of the dress but that alterations would not be a problem. It was also revealed at that time that they had not ordered the dress yet. For the next several months, I would call periodically to check on the status of my dress and no one could ever tell me. They would put me on hold for 10 minutes only to tell me that they would call me back. Sometimes they did call back, sometimes they didn't. Once, they even gave me a "courtesy" call to ask if I had picked my dress yet... I calmly told them that I had indeed, and that I had done so through them.The dress finally arrived and it was way too big. They had told me to order a size 10 even though the size 8 in the store fit me. Now, not only was the dress disproportionately long so that things fell awkwardly on my body, it was too wide. They then revealed to me that they would not be able to alter the body of the dress due to the embellishments so now I was stuck with a dress that fit me awkwardly and was too big.At the second fitting, they had not made any alterations although they had pinned the hem and straps at the previous fitting. I practically had to fight with them to get them to tighten the bodice so the dress wouldn't fall off. They also entirely forgot about the train attachment to my dress until I pointed out that it was just sitting at the bottom of the garment bag. They also refused to shorten my train which was already too long since I had to hem the regular length version of the dress and they refused to hem the train.On my wedding day, the bustle that they had assured me would stay put throughout the entire event and cost me a fortune, fell apart before I even got out to the reception. I HAD TO HOLD THE TRAIN OF MY DRESS FOR 4 HOURS. Through dancing, through eating, through greeting our guests, through photos--I was holding the train of my dress. The clasp at the top of the zipper of the dress was also broken on the day of the wedding--it was not broken at the fittings.Despite all of this, we ordered the guys' tuxes through them because I thought that it would be easier. At the initial consultation, we were assured that the shirts would be fitted since my husband and many of the groomsmen are very slim. When we came to pick up the tuxes, the guys' shirts made them look like pirates. The body and sleeves of the shirts were poofy and the shirts were made of really cheap material. They altered most of the groomsmen's tuxes on site. However, the poofiness was unavoidable and one of the guys' shirt had misaligned buttons which they assured me they would replace.AT 4PM THE DAY BEFORE THE WEDDING, they called to say that the shirt had not been replaced and that they had never said that they would replace it. They asked me to bring the shirt into the store so that they could alter it. 1) Why didn't they alter it when we were THERE, 2) Why are you calling me the day before my wedding an hour before closing time, 3) Why are you refusing to refund the groomsman some of his money? Finally, at 4:30, they call and say that they have a replacement shirt like they are somehow saving the day. All I had to do was leave work which is an hour away to pick it up in half an hour. Uh, no.This is a long review because it was just a barrage of terrible experiences. The only reason I didn't rate them lower was because of the initial experience which was good and because my dress was reasonably priced. However, the cheap, negligent, and poorly-done alterations cost me an additional $300+ on top of the dress cost so any savings in the dress were immediately lost in alterations.I REPEAT: DO NOT GIVE YOUR BUSINESS TO THIS PLACE. Learn from my mistake and save yourself the suffering.

This is a great bridal boutique - they were really fun to work with, and very helpful during each of my appointments. I got a ton of compliments on my dress. Everything was done right when they said it would be, and always of excellent quality. Great store!

I purchased my gown, bridesmaid dresses and rented our tuxedos from here. I will say my first trip went extremely well. They have a wonderful variety of gowns. Jen treated us very well and made me feel fabulous no matter what dress I put on. A couple months later my three bridesmaids purchased their gowns from here as well. The process went fine, they even allowed us to choose a dress and days later we changed our mind and they were very accommodating. The problems occurred upon pick up months later. We ordered the gowns in October and they came in in January and only 2 of the 3 arrived. I was "told" that the third gown was sent to a different store and they wouldn't have it for a month. This was disturbing considering there was an identical dress in a size 4 and my missing dress was a size 14. Keep in mind we picked a gown, changed the fabric from polyester to chiffon and picked a light pink. What are the odds, honestly?! After confronting them they kept to there story. I am the kind of person who just wants the truth, not run around. Anyways, a month passes and it does come in but the whole month I was terrified the dress wouldn't match because every bridal store stressed you must order all at once to guarantee they come from the same dye lot. It all worked out but then after that PLUS the reviews on here we all chose to get our dresses altered elsewhere. I loved my dress but I wish someone at the store would have told me how much $$$$$ it would cost to alter it if I lost weight. They said it would be easy which I ended up paying 3/4 the price of the actual dress in alterations elsewhere. I think they did this thinking they were getting my alterations business. Tuxedos were exhausting as well. At first they were wonderful. We picked everything out in January and told Theresa (who is no longer there but we loved her) exactly what we wanted. I saw her write it down. Theresa/Roger got in a tail coat for the Groom to see if he wanted it within days which we very much appreciated. All the guys got their measurements in on time and when the groom called 3 weeks before to make sure they had everything and gave them his shoe size he was told we could pick up the tuxedos on THURSDAY for a FRIDAY wedding. I would have never chosen this place if that was the case. I was originally told Tuesday/Wednesday. After calling and arguing they said they should be in for pick up on Wednesday but it was prom season which is not my problem. A week or so before Roger called me to confirm the order and didn't even have it all right. If Theresa wrote it down in January why in May is it different?! Good thing I knew everything off the top of my head to correct him. We went to pick up the tuxedos on Wednesday and the first thing Roger said was "I don't know if they are all here yet" which is a terrible thing to say to a bridal party two days before the wedding. Anyways, they were all there but why say that without checking first and stressing everyone out? He had White shirts ready when I specifically stated Ivory but I dealt with it. They were accommodating in swapping out sizes and having them ready on Thursday. It all worked out but what a headache! The Groom did tell me when they were getting ready on Friday that his tuxedo sleeve was dirty and the Best Man's button was about to fall off which shows the quality tuxedos they allow out the door.Overall, extremely disappointing. Columbia Bridal Boutique didn't ruin anything, my wedding was still wonderful, but if I had a redo I would take my $2,000+ business elsewhere. Bottom line, not worth the headache.

Ms. Gerty is the best. She will work with you to make sure you are completely ready for your big day. She goes out of her way to talk/meet every bride that comes into the store and provide invaluable advice!

My first time trying on dress was at david bridal. What a joke. I then went to Columbia Bridal Boutique and found my dress. I absouletly loved my dress, i got a Maggie Sottero dress and it was perfect. I got so many compliments on the dress! I didn't have any problems with Bridal Boutique when it comes to my dress. So when it comes to getting tux's we thought we would go with them. MISTAKE!!!! We had rented 16 Tux's. 14 out of 16 was wrong. Including the groom's. His shirt was so big that he could fit in half the shirt. The manager said oh its okay we can fold it in the back.. It would have had to be wrapped around him and maybe tied. The groom had no shoes. He had to go back 3 times to get everything corrected. They would call him tell him everything is in and when he got there again his shoes weren't there. The father of the Bride had to get a new shirt and the Coat that came in way to big. (and the all were mesured) The fater of the bride and fater of the groom had a different color vest and tie. They gave one of the grooms men the wrong color vest and tie.(which I am suprised we caught it since i was not there when he got his tux.) They had our last name spelt wrong so it was hard to find. Do not get your tux's from here......

I used The Bridal Boutique for my bridesmaids' dresses and tuxedoes. It was great to have everything in the same place. I had one file with all of my information. They were very friendly and professional. They were able to handle my bridal party measurements and payments which was important since most of them were out-of-town. They called me to inform me when everything was ready and when money was still due. I really appreciated that when we picked up the tuxes we were given an emergency number, that we actually ended up having to use, in case something was wrong with the tuxes. My dad's pants were too short (probably due to his mismeasurement) and the ring bearer needed a new shirt. They responded quickly to the tux issues and everything was resolved quickly. I was very pleased with their service.

Everyone that worked there was professional and made me feel special. I have never seen anything like my dress on anyone! (In a good way) I had a weird schedule for my availability, my now husband is military and I wasn't in the area til one month before the wedding. They accommodated that and were able make all the alterations in a timely manner. The Bridal Boutique was a perfect match for me!

Going in after a horrible David's Bridal experience (I left without trying anything on) - I'm a 14/16 and wanted sleeves - I figured it would be a difficult day. Surprisingly, the first dress I tried was it. It was a beautiful Maggie Sottero ("we can't tell you the designer..." yada yada crap - I figured it out with a little help from google) fit just about perfectly off the rack. $800, discontinued style. It was over my pringe range (was shooting for closer to $500), so I kept looking. Found a couple others that were okay, and eventually left knowing I had appointments at two other shops. Then the phone calls started. My assigned person called easily a half dozen times over the following days practically harrassing me to come and buy the dress. I did search online, and since it was discontinued, the best price was in the store, so that was good. I didn't find anything else and did end up buying the dress at Columbia Bridal - so it was a good deal for that dress. And I did love it - it was great!Thankfully, I had a friend do all the alterations, so when I bought the dress, I took it home and never went back. They did end up calling a few more times to try to convince me to have them do the alterations (all I needed was an inch or two off the bottom, that's it), buy the ridiculously priced headpieces and veils (got mine at half their prices) and jewelry. Glad I bought the dress and nothing else!

I had a great experience at Columbia Bridal Boutique. It's hard to flag someone down when you first get there, but once you are get started, it's great. Lots of options in different prize ranges and sizes (great for plus size girls like me!) Found a wonderful Mori Lee dress for $600.

Like many of the reviews here, the day I bought my dress, the sales people were super helpful and friendly. I received a beautiful, and cost-effective dress, which is always a plus. The issues occurred after my dress came in, and I wanted to schedule fittings. They are so unaccommodating, and would only schedule fittings for weekdays, during the day. No appointments later than 5:30. For those of us who work during the day, this does not work. In the end though, it all worked out. I found a seamstress who did an amazing job!!!

I absouletly loved my dress, i got a Maggie Sottero dress and it was perfect. I got so many compliments on the dress! However I did have some problems with Columbia Bridal, they made my dress too short. I was planning on wearing 2 inch heels and they made it so short i had to wear flip flops. They did do my alterations for free because of the mistake, since it was too late to get another dress, but the alterations weren't perfect either. The bussel wasn't the best and it ended up breaking during the reception. All in all i loved my dress even though I did wear flip flops, and the service at Columbia Bridal was good, they do make sure you get the dress you want and are professional. I would go there maybe find the dress you want but make sure they have the right measurments, and maybe get your alterations some place else.

i dont think i will ever go back to this shop - however kirti is very patient and nice - i went through major ordeals with my wedding dress. find some place else - or find your dress at their shop but then buy it online for much cheaper!!! i am talking 100-200 less that what they sold my dress to me in the shop.

When I first went to this shop, I was helped by a really nice sales person named Julie. She was very nice and willing to help me for as long as I needed. I found I dress that I LOVED, and looked online only to find it for $300 cheaper than in the store. I called to speak with the manager and they agreed to knock $150 off the in store price, so I ordered from them to avoid any online shipping disaster. The dress came in on time.....and that was the extent of their helpfulness. From the time my dress came in until the day before my wedding the staff, including manager Kirti, were incompetent, unhelpful and rude. It took 4 fittings, one of which was 5 hours long and caused me to miss other appointments, for them to get the dress to fit correctly. Thankfully I started fittings 4 months before my wedding. They attempted twice to make the bust, which was way too large, fit by tacking in additional cups. When I told them this would not work, they looked at me like I was crazy. More than once they tried to convince me the dress fit just fine, even though when I moved the slightest bit I was flashing everyone!!! I almost didn't have a dress that fit for my wedding, as that last 5 hour appointment was 6 days before my wedding. There were no apologies, no discounts (I paid almost $200 for crappy alterations) and no taking responsibility for the poor service. I would NOT recommend under any circumstances getting any alterations done here. They will make your day much more stressful than it needs to be. Further, their prices aren't great, I would try on here then order online for much cheaper.

I used the Columbia Bridal Boutique for my bridesmaid dresses. Overall, the service was okay. We got very little attention when we went to look for dresses and it was pretty crowded, so it was hard to get someone's attention to check for colors, get sizes, etc. They do have a good selection of bridesmaid dresses, though so if you are comfortable looking by yourself, it is okay. I did get them to knock some money off the dresses when I found that they were listed at a lower price range on the Alfred Angelo website. The girls that got alterations there were mostly happy, but it took a few times to get it right. So while they aren't bending over backwards to help you, the store is fine.

Columbia Bridal Boutique did a wonderful job. I bought a beautiful Maggie Sottero dress. The seamstress did a great job with the alterations. I also bought my reception dress there. It too was beautiful, and both were priced right. Again, the seamstress did a wonderful job.I wasn't certain I was going to wear a veil, but the sales person was able to find a very simple veil that met my needs.

I had a relatively good experience with the Bridal Boutique. The thing that bothered me was that they NEVER called me when my bustle was done and I could take my dress home.

I bought my dress and all accessories here so we got a discount on the bridal party dresses and tuxes... which was a great help!

Columbia Bridal did an excellent job of getting my dress ordered and in on time. Unfortunately the alterations were not great. I needed to put cap sleeves on a strapless dress and they attached them with plastic snaps. During my wedding the sleeves kept popping out of place and towards the end of the night, the sleeves came completely unattached due to bad stitching. In addition the bustle completely fell out by the end of the night forcing me to tie the back of the dress in a knot to avoid stepping on it. Finally, I was measured hollow to hem when ordering the dress and it came in way too long forcing me to wait longer to take the dress home. The customer service was fantastic whenever I had to come back in and get the dress fixed. Kirti was amazing and will help you with whatever you need. I recommend this store for dress shopping; however I would go elsewhere for alterations.

We rented tuxes from Bridal Boutique and everything looked very nice. We had no problems.

Bridal Boutique was by far the best place I have gone to for a dress. It is a very small store, but you have a one on one relatioship with whomever is working. I found a gorgeous dress and it only cost me $560 (including alterations).

Initially, I actually had a great in-store experience; however, I was extremely frustrated with my follow-up appointments. The first fitting was not performed by the seamstress, but by the sales representative. On my second fitting, the dress was entirely TOO tight at the bust and the sales representative gave me the brush off as though I was wrong and was trying to convince me, despite the fact that I couldn't breathe, that it was fine. On my third and what should have been my final fitting, we found that the dress had NOT shortened in the manner we had anticipated, and the seamstress was making matters worse by marking additional alterations in the same manner. We stopped her, asked for help from another sales associate, and had the alterations fixed. The fourth fitting, finally, was the last.I was most taken aback by their lack of communication and customer service. I felt like I was just "another sale" to push through the door.But all in all, I did find the dress of my dreams there.

We used Columbia Bridal Boutique for our tuxedo rentals and everything went smoothly. They were very flexible when we needed to make changes close to the wedding date and we experienced no problems with them.

I went with this bridal shop for my girls' dresses and--though the dresses haven't come in yet--they have been so very helpful. They even gave me a 10% discount because I had 5 bridesmaids ordering, even though I didn't buy my dress from them. The shop is small and may be seen as "dirty," but I thought it was quaint and the people there were all very nice. A great experience!

I would recommend the Bridal Boutique because it is a nice bridal store. The sales employees were kind to me and my mother, which was a blessing! I had previously visited the couture stores with rude sales ladies and I knew I couldn't buy a dress from there. When I found my dress at Columbia, it was 20% off because it was from off the rack. We also ordered all of our bridesmaid dresses to be shipped to the store so that they would have the same dye color. My only qualm was with the alterations. We had several dress fittings and there were a few meetings where it felt that they hadn't accomplished much in relation to altering my wedding dress. We had a bustle put in, and the alterations woman spent a large amount of time trying to understand how to put it together. If you plan to have a bustle, I recommend taking your dress somewhere else for alterations

I originally had planned to purchase my dress here until I noticed that they had marked up my maggie sottero about $300. They were also very pushy trying to get me to buy it there. Instead I went to Scher's bridal which if you buy your wedding dress there (which was $300 cheaper) you get free alterations for yourself and for the bridal party which saved us so much money. However, we did choose to get our tuxs at Columbia Bridal because it was close to our house. The service there was horrible. When we first picked out the tuxs about 1.5 months before the wedding they assured us that the tuxs would be in the tues before the wedding which was on a fri. so that the groom could try it on and make sure that he liked it and it fit properly. When we called on tues they said oh no they arent here but they should be in on wed.- so we called wed and once again they gave the run around and said well no the shipment always comes on thursday. Of course thursday the bridal party was busy with nails, rehearsal and rehearsal dinner. So I talked to the manager and told him that we needed the tuxs by 11 am on thurs. From 11 to about 3ish we had several arguments with the manager. They kept making up excuses saying that it was prom season so that is why they were late, then they said the driver was lost. Basically due to the late delivery everything had to be moved including the rehearsal and dinner. The only upside to everything was that at every wedding something is supposed to go wrong and this was mine, so atleast it wasnt on the wedding day.Would not recommend this vendor at all!

My dress was beautiful and very unique; however, I wanted to put small delicate cap sleeves on my dress. When I showed for my second fitting, the sleeves looked like the 80s theme (not the plan). My second fitting was 3 hours long (much longer than what I expected) b/c they couldn't understand the cap sleeves. I finally gave up and left my strapless wedding gown alone but added a hem. They did refund me the extra money it cost for the cap sleeves. I would recommend this place if you only need a hem for alterations. If you need anything else, I would try a different facility.

Ok, so just to be clear, I read these horrible reviews first and decided that I would never ever let the bridal boutique touch my dress for alterations. So this review is JUST on the dresses themselves and the actual boutique part.If you are on a budget, it is impossible to find selection!! I wasn't even going to go here after the reviews, but I would go into several places and only be able to try on four dresses because of my price range. Oh and I didn't go to David's Bridal, though I'm sure I would've found ones I could afford there.So when I got to the bridal boutique, I was soooo relieved!!! They had a huge selection of very cheap dresses ($200-$800). And what made it even better, was that they were actually real-life people sizes!!! Like instead of all of the other boutiques that only had sizes 0 and 2, these dresses were 10 and 12. So you could actually buy it off the rack, at a crazy low price!! I thought that the girl helping me was very sweet and helpful, and told me about all the sales and stuff.I ended up finding my dream dress...something super simple and easy to walk in but with something different about it, for $200!!! And it fit me perfectly off the rack! Well....ok, not perfect, but definitely doable with some small alterations. Honestly, I loved it, but there were so many other dresses that I had a hard time narrowing it down.So I bought the dress, and immediately took it out of that store and never went back. I couldn't risk getting killed with the alteration prices there, or have them ruin my dress. The only thing is, since it was off the rack it needed a cleaning (it had a stain that they tried to get out, which made it even worse!), and needed some bead repair. But I went to a real seamstress and she fixed it up and made it fit beautifully, and so with the alterations plus what I paid for the dress I still hadn't paid the original price of the dress!I guess my advice would be, go here to shop, and if you find something you love, get it! Just take it to someone else for alterations and storage....oh and look really hard for stains!!

I did not have a good experience here. I ordered my gown ($1500) and had 8 bridesmaid dresses done here. The gown alterations were disasterous. I had to return several times, and the seamstress could not even remember where she had placed the hooks for the bustle. On the wedding day, my dress came unbustled about 6 times! The hooks were not enough to hold up the dress. My bridesmaids also had issues with the alterations on their gowns. The insisted on adding additional pickups on the dresses (when I just wanted them hemmed) and three of the girls had them fall during the ceremony. One twisted her ankle as she tripped on it going down the aisle. I would suggest going elsewhere.

The Bridal Boutique was where I got my dress and my husband and guys got their tuxedos. I was satisfied, yet not impressed. I loved my dress!!!!!! I just wasnt too impressed with the overall process.

They had my perfect dress when nowhere else in Virginia did. My dress came in late though, and they said it was the people in China that were late with it (whoever makes it) not them. I still don't know. I did not have it altered there since it was far from me, so just reviewing my experience buying... it was ok.

My dress was beautiful!!! I loved the fact that the tailor was available for me everytime I went there and she made sure she did my measurements each time. They were very timely even though I did not give them a lot of time to prepare. They worked very well with me and my timing.

The people in the store were very friendly and kind to work with. I think that the dresses were a bit expensive, but they were a good quality. My bridesmaids loved there dresses.

The dresses are beautiful and the service was good until after you buy the dress. After that everything went down hill because they already have your money. They never called me to come in a do my fitting. I work a lot and they were not that flexible about getting my alterations done. They told me the seamstress does not work on the weekend or at night. After pushing they agreed to do a fitting at 4pm on Saturday. I brought my mom and my aunt. My wedding planner called ahead to make sure that they would have all the pieces to my dress and that someone would be there. They told her everything was fine. When I got there the back panel of my dress was missing when they told me that they ordered it and the straps were also missing and I had them with the dress when I bought it. I tried on the dress and they pinned where the hem was supposed to go. All they needed to do was get the back panel, removable straps and hem the bottom. The sales lady was like you do know we close at 5 and I said yes but we are not done yet. I wanted to look at veils and the seamstress said well someone else is going to have to help you, I’m leaving. They practically pushed us out the door. I was not happy with their service. A month goes by and they never call so my wedding planner called to check on the dress. They said it’s been done and I needed to come in for another fitting. I was upset because I already did the fitting and they pinned it up. I should have just picked up the dress but they wanted another fitting. I think they moved the hem and didn’t want to admit it. I was nervous that they did something wrong so I took off work to do another fitting and they didn’t do the hem, didn’t have the panel or the straps.When I finally came in to pick up the dress after the alternations they did not want me to try it on but I insisted to make sure everything was right. They had two panels instead of one and the straps were sew in and were not removable. My maid of honor told the seamstress it was wrong and asked her what she was going to do to fix it. The seamstress totally ignored her and said it was fine. My friend said again what are you going to do to fix it. We need it today. She reluctantly agreed to fix the straps. Then when we can came back they didn’t want to give me the bag that the dress came in. They said it would wrinkle it but I said it’s raining and I don’t want the dress to get wet. They did give us the bag eventually. I would not recommend using them at all. I should have know they were bad when I was there looking at dresses. There was a bride there that was yelling at them because it was one week from her wedding and they didn’t get her dress right.

Horrible! My dress came in without a tag on it. The seamstress ripped it to shreds. DO NOT BUY YOUR DRESS FROM THIS VENDOR! The manager at the shop pretends like she's not the manager/owner - very shady. Please do not buy from Columbia Bridal Boutique.

This was the first store that I went to and the first dress I tried on was the winner. I found my dress here despite the sales people who worked here. My dress was beautiful and the price was good ($800). I feel that they are understaffed and are therefore unable to be very personable. My first expereince there was good and then it went downhill the next two times I went there. If you don't need to be coddled or assited very much, they'll be fine. I would say have low expectations of the staff when you get there and then you won't be disappointed - in fact, they may impress you and actually answer a question or two.

I was dreading this part of wedding planning. I almost left because they were behind schedule, and I was starting to feel abandoned and overwhelmed. But once Zandra got to us, she took the time to look at the pictures I had brought and listen to me explain why I didn't want a strapless dress. She pulled a few dresses, and I ended buying the third one she selected off the rack. The other two looked good, but the third one looked fabulous on me. She has an eye for what she does. But, because I bought it off the rack, I had to pick it up and get it out of their store by the end of February and that was kind of annoying. It's a nice shop, but not the most convenient if you live in DC.

I have very mixed reviews about this vendor. My experience buying both my gown and the bridesmaid dresses was exceptional. Our sales lady went above and beyond for us. She spent amble amount of time with us and found my dream gown. She always returned calls and was very helpful. After the buying experience I decided to use them for my alterations and that was when things went wrong. The first problem is that they ordered my dress 3 sizes too big (understandable a year out) but when it came time to alter it NO ONE would listen that it was too big and needed to be taken in on the sides. Since it was a corset they kept saying we could synch it tighter. Well, it was synched so tight that there was no definition in the crossing and the dress still fell down. At my 4th fitting I was brought to to tears knowing how big the dress was and it was only 11 days until the wedding. The owner of the store happened to walk by and after sobbingly telling her my story they ended up taking the dress in an 1 1/2 on each side..... The problem is that each time I had a different seamstress, they made ME write the ticket as to what was suppose to be done and they did not listen when I kept saying my dress was too big and I couldn't hold it up.

The woman who helped me find my dress was wonderful and patient and didn't push me into anything. She even had me try on dresses that I thought I would hate, just for fun. I found the most beautiful dress here. The dress they had fit perfectly and only needed minor alterations so i bought the floor model for a 10% discount. The alterations ended up being pretty expensive because there was a lot of lace at the bottom that had to be shortened, but they did a fabulous job and you couldn't tell that the lace had been chopped off and altered. I came back multiple times to show my bridesmaids and mother and they were very accommodating. I even bought a dress for the rehearsal dinner here. I saw an add for a white and black strapless short bridesmaid dress and had to have it. I got tons of compliments on the dress and am looking forward to finding another occation to wear it. They steamed it when they did the alterations but from being in the bag it had some wrinkles on it and i took it back the day before the wedding and they steamed it again. A friend of mine was getting married two weeks after me and she found her dress here too and it was fun having them take pictures of us in our wedding dresses together. All in all, I was very happy with both of my dresses I got here.

For the most part, the people I worked with were great and they helped me pick out a beautiful dress. Their prices are marked up, but for my dress they met the competitor's price.

I had a very bad experience here. I took my dress elsewhere to get altered. I loved my dress which is why i bought it there but they did not have everything together at all

Some of the gowns are gorgeous. The brides maid dresses are nice. There's a wide selection for both. The only problem I had with them is the time it took to ship the dresses. I was told a date for tops/bottoms to come in, and it ended up being close to a month later that they came in.

If you like haggling when you buy a car, you'll like the women at the this place. They ignore you, change the price on you, change the deals they are having, and will forget the discount they promised you two minutes ago when they ring you up. I would go elsewhere. We thought we were saving money, but we did not. Actually, they didn't even give my husband the right size shoes FOR THE WEDDING! We spent hundreds- thousands as a group- and he wore "wide" shoes a size too big. Horrible! We didn't even want to haggle to get our money back.

We used Columbia Bridal Boutique for tux rental. They were horrible! Evey tux in our 8 tux order had issues. They were too short, too long, wrinkled, missing buttons, stained, frayed. These were their in house tuxes, so they had total control over the quality that they delivered. They actually tried to blame us for the problems! Save yourself many problems. Rent your tux somewhere else!

Bridal Boutique of Platteville, Wisconsin was wonderful. We got my dress, tuxes, bridesmaid dresses, and little people outfits here. Whenever there was any issue (which there were very few), it was always resolved quickly. This is a great place with very reasonable prices.

I wandered into this store one evening just to see what was out there (I was waiting for my mom & best friend to come in town that weekend to do some serious dress shopping). Unexpectedly, I found my dress that first night in my size! It all seemed so perfect and I bought it that night. Jeanette, the employee who assisted me was very helpful.When it came to alterations, it was another story. Once I bought the dress, it seemed all of the customer service went out the window. There were some small stains on the dress that I had to ask them to get out literally FOUR times! I asked about it the night I bought the dress to which they replied, "We'll remove them when you come for your fitting." So if I didn't get my fitting at the store, they would have just sold me a stained dress? I would think for all the money I was spending, they'd at least get the stains out, whether I got alterations there or not. When I came for my first fitting the stains were still there, when I came for my second fitting, still there and finally when I came to pick up the dress from being steamed, the stains still were not treated!! That night they took it in the back & got the stains out in all of five minutes. I don't understand why it took me asking four times for them to do what I asked.The woman handling the alterations does excellent work (my dress was perfect) but she didn't do a great job during the fittings. She'd just ask me if I wanted this or that, without even trying to show me how it might look. We had to literally ask her every time if she could pin something up so we could see how it would look or to show us the 3 vs. 5 point bustle, etc. It was if she just expected us to read her mind and decide.The final straw for me was the night I picked up the dress. When I was sold the dress, it was in a real dress bag. Suddenly that night the bag disappeared and they gave me the dress in one of those long plastic (grocery store bag material) dress bags. When I asked for the original bag, the manager refused to give it to me saying that "she didn't want the dress to wrinkle which is why they gave me the grocery bag." Fine, but what about after the wedding? I just spent a bunch of money on this dress and $250 in alterations (shoulders, hem and bustle) and you can't even give me a decent bag to put it in? Mind you, it just happened to be pouring raining that day. On my way out, the manager had the nerve to ask me to send pictures and give me some $20 coupon for dress preservation, like that will even make a dent in their jacked-up prices! I would never recommend this place to anyone.

Using the Bridal Boutique in Columbia to buy my dress was a horrible experience for me. I ordered my dress at least 8 months before my wedding, it came in about 3 months before the wedding, I was fitted, and when I went back for my second fitting they had messed up my alterations so badly (took in WAY too much) that they had to order a whole new dress. They guaranteed me that the new dress would be in at least a month before my wedding (they gave me a specific date that was the absolute latest it would be in). When I called to find out if my dress was in yet, they told me it was shipped that day and would not be in for another week. When I finally got my dress the store was not apologetic at all and refused to refund me any money for the trouble (and LOTS of added stress) they put me through. I would NOT go there again. We also ordered bridesmaid dresses and the tuxes there. One bridesmaid dress only needed a minor alteration - to have bra cups sewn into it - and they messed that up as well, the cup was not sewn into the correct place and showed in the front of the dress, we had to reposition and resew it ourselves because we did not trust the store to do it. The tuxes ended up ok, the only problem was they gave the ring bearer the incorrect shoe size, but that was fixed before the wedding.

When I first visited the Bridal Boutique, my experience was great. I had scheduled an appointment and the service was good. I was able to try on several dresses with ease. After I purchased a dress from the store I felt as though the level of service declined. When my dress came in, I received a phone call and was told I should come in to try it on. When I arrived at the store to try the dress on, I was given the dress and offered no assistance. No one at the store offered to help me get into the dress or even tie up the back (it has a corset back). After I finished trying on the dress I was told they would hold it at the store until my first alteration appointment. Also, I offered to pay for the balance and was told that was not necessary – not until my first alteration appointment. A few days later, I received a phone call from the store manger. She was not very pleasant. I was told I needed to come in and pick up the dress and pay the balance ASAP. The store would now not be able to hold my dress. Since I live about 30 minutes from the store, I wasn’t pleased with the turn of events. I had 2 alteration appointments a few months later. Again, I was offered no assistance when getting into the dress either time. The first appointment went fine. I felt as though they charge A LOT for the alterations, but I went with it. When I showed up for the second and final fitting, I was disappointed because hardly any of the alterations had been completed. They had not done the hem, which is a huge part of what I was having done to the dress. I questioned the situation and was told it would be fine. I also asked to have my veil worked on and it was not completed. I was unable to take my veil when I had my trial run done for my hair.Overall, my experience was not that great. In the beginning, things were good and I truly felt that after I purchased my dress, they were done with me. The customer service level definitely declined once they had my money in hand. I did not buy my bridesmaid’s dresses or tuxedos from the shop because of how I was treated. I would not return in the future.

When I first went here I was really pleased. A lovely young woman named Christine helped me find and try on 6 or 7 dresses. She picked ones that really suited my body type and looked great. Thanks to her I found my dress!It was largely downhill from there.They lost the deposit I put down on all of the brides maid dresses ($360) and refused to believe that I'd put the deposits down, even though they don't order dresses without deposits. I had to fax them a copy of my credit card statement pointing out the charge. Two days later I discovered they'd charged me another $80 (the cost of one deposit) even though there was no reason to have charged me anything at all and I'd never given them permission to do so. Some creep at their shop named Roger was responsible for both screw-ups. I don't know that he was even reprimanded, but I do know he was not fired since he tried to ring me up for something (even though I wasn't making a purchase) a week or so before my wedding when I was in for a fitting. The shop does not give any refunds, no matter what happens, even if they order the wrong dress. I discovered this listening to other brides and brides maids there. When I went in for alterations they were very busy and sometimes I'd be standing around in a dress with pins in it for 2 hours. I tried to be understanding and they always appreciated that, but it still shouldn't happen. During my wedding reception the strings holding my bustle tore out and my dress dragged on the floor horribly. It got really dirty and we ended up having to pin it up with safety pins to try to prevent further dammage to the bottom. This is largely because they did not bustle it short enough (something I asked about) and people stepped on it during the reception. I paid $150 for a bustle that was absolutely useless. It tore right out of the dress. They also fitted one of my brides maids twice and despite the fact that she told them her dress was too loose they never properly adjusted the size. We had to pin it to her bra in order to keep it up-- not easy to do with a strapless dress.A few of the women at the shop did try to make up for the troubles I had with the shop and I greatly appreciate it, but the truth is none of it should've happened in the first place. I really feel that all in all the shop was poorly managed and unprofessional, especially considering what I paid.

I loved my wedding dress. However, they didn't do a very good job on my alterations. My bustle kept falling throughout the night and it was too long. I actually tripped on my way back down the aisle! My Bridesmaids had a terrible time with their dress alterations as well. It took 3 or 4 times to get the dresses right. When the wedding day came they still weren't totally right. Almost all the dresses were too long! My flower girl dresses were perfect though. The men had a hard time with their tuxes as well. They were missing cuff links. My husband had nothing for cuff links!! How does that look when the Groom has no cuff links? My groomsmen were also given the wrong color vests. If I hadn't have looked at their vests during our rehearsal we wouldn't have known until the wedding day! I was really upset about that and I was offered nothing for the trouble it caused. It was an okay experience I don't know if I would recommend them to someone else. Teresa was awesome some of the other people in the shop were not very friendly.

On the whole, I was pleased with my experience with Columbia Bridal Boutique. I went on a whim after receiving a postcard abot a sale they were having. I was planning on waiting until David's Bridal had their $99 sale, but I figured I would check out the styles available. Boy am I glad I did! When they say they are having a sale, they mean it. We aren't talking about one of those "save $50" type sales. I got a dress that was originally $1600 for $200! Granted, I did buy the dress off the rack, but it was in very good shape and you couldn't beat the price. They have lots of styles to choose from and you can take your time going through them.The reason I gave a lower score is because I didn't feel like I got very attentive service. I had to try the dress on by myself without help, which is no easy task with a wedding dress. I also had to look through the dresses myself without a lot of help on what styles might work best for my body type. I don't know if this is because I told them I was looking for a fairly inexpensive dress or because I didn't have a scheduled appointment (it didn't say anywhere that you had to schedule), but I just felt a bit overlooked. However, I would recommend this location to look for beautiful dresses. Just make an appointment first.I do not recommend this location for tuxedos. I have had too many friends who have horror stories for tuxedo rentals from this location.

The Bridal Boutique was over-priced and did not have a wide selection. Additionally, the service was not as professional as I would liked. I did not feel as though I was a valued customer but instead just another commission. If my dream dress was available at Davids Bridal that is where I would have gone.

We went to a local store, and they worked with my ideas and made the last minute changes, since I had girls coming in from another country right before the wedding.

very pretty, but the measurements were completely off. all of the dresses were way too big and the girls had to spend more money to get them altered.

This place was great. There were a few mix-ups regarding the Tuxedos but they took care of everything right away. Pricing was really good and the people there are wonderful, especially Theresa.

Pretty expensive, but had what I wanted.

My dress was absolutely beautiful, but expensive. It took 4 months to get it back, and 3 months to get my bridesmaid dresses back. It took another 2 weeks for alterations.

I loved my dress, but that is the best thing I can say for The Bridal Boutique. The salespeople did not appear to enjoy helping brides find their dresses. They were not helpful or particularly friendly. When I went in for my final fitting, there were 2 women working on my bustle only to tell me that what I wanted was impossible with my dress. I know for a fact that it was possible because I had seen pictures. They just didn't care enough to work on it beyond 10 minutes. It was a very frustrating experience and I would not recommend this place to anyone.

I purchased my wedding gown and bridesmaids dresses from CBB. I received good service when shopping for my dress and personal attention from my consultant. My dress arrived on time and I received a phone call when it had arrived. The bridesmaids dresses were delayed over a month, although the boutique said it was the manufacturer's fault. When they did arrive, they were in perfect condition and correct sizes, etc., so I am still satisfied.

I love Columbia Bridal...Kirti and her staff are professionals! The dresses are pretty too! My company has endorsed the Bridal Boutique on numerous occasions. You will be well treated and you will be beautiful on your wedding day in the perfect dress.