Bridal Elegance
Reviews for Bridal Elegance
GUEST




Do NOT rent your gown from here... you will be sorry. The gowns are OK but the customer service and organization STINKS!!! First of all there is only one lady working there, Karina, she's the clerk AND the manager, and she is VERY unprofessional. The store owner is nowhere to be in reach, not even a telephone number or email address. She was out of the country supposedly, says Karina. 1. BAD BAD BAD Customer Service a.k.a The Customer is Always Wrong 2. No Pricing or Fees on Gowns and Store Policy- All Verbal- Not even on Website (NO REFUND ON YOUR DEPOSIT EVEN IF YOU CANCEL YOUR RESERVATION THE VERY NEXT DAY) 3. Small Selection of Wedding Gowns and Tux 4. Overpriced 5. Only one person running the store, Karina who is unprofessional and rude. She is the clerk and manager so you can't make a complaint. The owner is nowhere to be found. I think this shop is a JOKE and the owner needs to POST the Rental Policy AT LEAST on the contract, even if it's tiny print. Also hire more people so there's a chain of command. Karina was also the delivery person, so you had to call her personal cell phone to ask her if you can come in, or the shop will be locked up even during business hours. I would rather go WITHOUT a dress than rent from these Hustlers.




I stood up in a wedding and the girls where very unhappy with the alterations that they received from there.




They worked with our ceremony cite and with a rental of tux and gown they pick you up from the your hotel, take you to get fitted for your tux or gown, then escort you to the Courthouse for your marriage license, and then return you to your hotel! WOW! Reasonably priced as well.




they have been very helpful towards myself, and towards some of my bridesmaids, they have not been the most compassionate towards one of my bridesmaids due to her size.
but overall helpful to me, with getting extra things, like all the guys tie's to match the girls dresses, which they do not necessarily order in, but they were able to help me with this.
also very compatiable with fitting times!!!
GUEST




Hubby and the guys got their tuxes from Bridal Elegance in Las Vegas. The service was awesome ... they pick you up from your hotel, take you back to the store, fit you and then take you back to the hotel. They drop off the tuxes the next morning and all you have to do is return the tuxes to the concierge desk after the wedding. SO easy! We did have a few problems trying to get in touch with them ahead of the wedding (and I mean months and months in advance), but they were very polite, although difficult to understand sometimes. Cost was a little expensive, but I suppose you're paying for the ease of it. So, it was worth it. I believe they even rent dresses there too, but I was leary of that. (I didn't want to get there and not find anything I liked with only two days before the wedding!)




Nice selection of designer gowns, and the location was convenient for me. Another good point about this shop is that they have tuxedoes as well. We didn’t get our tuxes there, but if someone wanted to do one-stop shopping for the whole bridal party, they could do it here.




It served the purpose for getting bridesmaid dresses, but they had a lot of cheesy, themed outfits as well—which really didn’t apply to my wedding.
GUEST




Bridal Elegance advertises their limo service -- when we arrived after a 6 hour drive for our afternoon wedding, this was really something we looked forward to! The limo arrived late and was dingy. When we arrived to the bridal 'salon', everything they had looked at least 15 years old (think huge, puffy, 80's sleeves on all the dresses). At this point we were in a major bind, with the wedding be so soon, so I tried to find the least offensive dress possible, and settled on a plain, white, slip dress (the sort of dress that might cost $100 max brand new). The rental charge for the dress was $300! You can go buy a new dress at David's for less! Same story with the tuxes -- old and overpriced! We were so disappointed that I decided to just marry in the dress I'd brought for later in the weekend - a crimson red strapless number. So now all my wedding pictures have me in a red dress, and my husband in his work suit. It's a good thing my husband really loves me :)Anyway, to add insult to injury, they refused to take us back to the hotel because we didn't buy anything, so we got stranded way out at their location and my guests had to walk 2 miles back to the hotel in the 100 plus degree weather. It was a nightmare all around!
About Bridal Elegance
Grooms, let Bridal Elegance provide you with the perfect tuxedo for your wedding or special event. Our professional staff will help you select your tuxedo, complete with all accessories, then make sure it fits perfectly. You'll have many styles to choose from, contemporary or informal to classic elegance, we have it all.
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