Bridal Gallery

A huge thank you to the lovely ladies at the Bridal Gallery for helping me feel like 'The Bride' on my wedding day. I found my dress at a different salon and found that it was $50 cheaper at Bridal Gallery. After my first fitting (with a wonderful, wonderful seamstress at the store), I had a panic attack thinking they had ordered the wrong gown. Everyone, including the owner of the store, was so sweet as my mom went back in to check everything out and make sure it was ok. It was the right dress and they answered everything question I had and made sure to ensure that we felt comfortable moving forward. Everything went smoothly and the dress looked perfect when I picked it up the week of the wedding. I would send all my family and friends to the Bridal Gallery!

I cannot say enough positive things about the staff at The Bridal Gallery. From the outside, you might not think this store will have nice dresses, but you will be blown away by their selection inside. The Bridal Gallery will hold trunk shows for some of its designers, which is an excellent time to go if you know the designer you want. My dream dress was from the Allure Couture line and was from a couple seasons ago...but the staff was able to special order my dress and it didn't break the bank! When it came time for alterations, the seamstress knew exactly what she was talking about and wanted to make your dress fit you. I didn't have to pull up my dress once during the whole wedding! Excellent store!

LOVE this store!!I found my dream dress at Bridal Gallery. Not only did Bridal Gallery have the largest selection of dresses, they also had the most helpful staff. I would highly recommend this store!!!

I was very shocked when i received a call 1 week after getting measured for my dress. It had come in by some freak way that quickly. When I went to try my dress on, it was almost 4 sizes too small. I had to take my dress to a seamstress and have her rebuild the whole thing, changing the back of the dress and using the extra material from the bottom and shawl to make my dress work! I was very disappointed in their customer service and their attitude was you signed for the measurements, so it's your problem. Funny thing is I had lost 15 pounds after I was measured. My seamstress and I got on the dress designer's website and saw what the measurements were for my size dress and then measured the dress. What do you know, the tag was either incorrect or they didn't order the right way!

Bridal Gallery has amazing customer service. I liked the fact that I didn't have to set up a specific appointment to look at dresses. Other places in the area were difficult to deal with, and while my parents live in Grand Rapids, I live in Chicago so it was very easy for me to stop in to Bridal Gallery to look at dresses while I was in town. They referred me to an excellent alterations lady and I couldn't be happier with my wedding dress. It arrived exactly when they said it would. I'd highly reccomend this store to other brides.

Loved my experience here! Went in there to try on bridesmaids dresses and ended up getting my dress there as well 6 months later. They have a large selection and their prices are good and made even cheaper if you pay all up front. They helped me order a custom veil and everything came in sooner than they promised. Everyone was friendly and they steamed my dress and veil for me before the big day. Would reccommend to anyone!!

Although it's a very small building, I found so many great dresses at Bridal Gallery. Their selection is large, and they even have several dresses you can buy right off the rack. The customer service was excellent, and we were attended to every moment of our visit. They steamed my dress before the wedding, and I am thrilled I came across this shop!

I had looked for dresses at several other stores only to be disappointed by the plus size selections until I drove up and just dropped by Bridal Gallery. The selection was impressive and took up several racks! The staff is very helpful and pulled at least 15 - 20 dresses of my choice (from a selection of at least 75 to 100) to try on. They will help you with every detail or also let you try on and see how you feel on your own. I appreciated the fact that I wasn't followed around the store and that my mom and I were allowed to wander and see what we liked. Order time was faster than expected, alterations were amazing, they special ordered and rushed a veil for me (last minute decision on my part) and were truly a pleasure to deal with. The owner was there on most occasions and was also professional and nice to deal with. I'd go back in a heartbeat!

I was extremely happy with my experience at Bridal Gallery. The associate that helped me during my first visit pulled dozens of dresses until we found the perfect dress. The pricing was great, the staff was incredible and the seamstress was so helpful! I purchased my bridal gown and bridesmaid dress from them and would recommend to anyone in the West Michigan area.

The selection of dresses were wonderful, and the sales attendant that helped me, Becky, was phenomenal! My seamstress Aubrey, did a quick and wonderful job, it was the dress of my dreams and I found it at the Bridal Gallery :)

The atmosphere at Bridal Gallery is so comfortable and informal. I didn't care for the stuffiness of some of the "higher end" bridal salons. The staff will assist you as you look through the dresses on the racks, but they won't smother you. Once you're ready to try them on, the staff was very helpful in fitting, suggesting veils. Our daughter's dress was gorgeous, and I know my husband was thrilled it cost $800, not thousands like the magazines promote. Dress came in on time, no surprizes, would recommend highly.

Fantastic! Loved this place! Very helpful and gave me an honest opinion on what looked the best and even what didn't. Selection is huge and they are good at choosing what looks great on different body types. I would go back to these guys in a heart beat... or atleast recommend a friend! :)

Great selection and service. The just seem to get a little busy during summer, and less attention to detail is paid to the bride and/or bridesmaids. Overall the staff is great! Very helpful!

Got a beautiful dress for a great price, and their sales people were so helpful and understanding. Great for my small budget!

Found an amazing dress on clearance in my size and bought it the same day. I was able to bring the dress to a seamstress who added lace and a sash to create my dream dress. Great values!

I was a budget minded Bride with a set idea of the style dress I wanted, what I was willing to pay. Bridal Gallery has a vast selection of gowns from informal to opulent. I was looking for an informal, off the rack dress. I was pleased to find that they didn't just have offered a couple of out of style dresses, but instead there was a row of dresses in all sizes. I found the perfect dress; it was somewhere between informal & semi-formal, simple, yet elegant, in my size, and an even better price point than I could have hoped!

Let me start by saying that when I began looking for a wedding dress I had no clear idea of what I wanted. So, what I first appreciated about the Bridal Gallery was that they didn't seem to mind that I wanted to try on about every dress in the store. Then, months later, when I finally decided on a dress that I found at another store, I was pleasantly surprised to find that the Bridal Gallery now had it, and at half the price! After that and working with their wonderful staff, I decided to purchase all of the dresses for the wedding through the Bridal Gallery. They were a great value as well as just nice to work with.

They were horrible! I was given 5 ship dates before I got my dress! Got the dress 4 weeks prior to my wedding and it had issues, should have been sent back to the manufacturer, however being so close to the wedding and the fact that it took 6 months to get it in, in the first place we didn't have time to do that. The owner, and seamstress we very rude. The owner told me she had been in business for 25 years and didn't need my business, after I had asked her to help resolve the issue. She also tried to tell me what I had done, which was incorrect, and wouldn't listen to me when I tried to explain. I am not a bridezilla, actually wasn't even upset until the owner Judy hung up on me! The customer service there is ridiculous! My story ends with me taking my not so perfect dress from the store and leaving issues unresolved. I have however so happy to be done with that place. Brides Beware!

A discontinued Mori Lee was the bridal gown I wanted! I called just about every bridal shop looking for this exact one in a size close to mine. Finally, I found it at Bridal Gallery. The price was right because it was discontinued, so I ran right there. The quality of service? What service? They handed me the dress and told me fitting rooms were in the back.... They never came to check to see how I was doing, the employees were all gathered around chatting, and they never asked if I wanted a nice bag to carry it home in. The only reason I bought my dress there was because it was the only place near me that carried it and ordering online was not an option.......

I loved working with Bridal Gallery. After ordering my dress & my bridesmaids dresses I received a hand written thank you card for choosing them! The dresses even came in a little earlier than expected and everything was perfect.

They were very helpful when picking out my dress. When the manufacturer shipped the wrong the dress, they were quick to find out what happened and assured me they would fix it. Everything turned out fine, the dress was beautiful, the alterations were perfect.

Judy and the whole staff were excellent to work with! We loved the dress and they did such a great job with alterations and the whole nine yards! They even helped and were flexible because I live in California and was only there occasionally! Great place! Huge selection and great help!

I loved Bridal Gallery! From the first time I went in, I knew that I would love it. It isn't as fancy as some of the others, but their attitude toward brides is what sold me (AND, the millions of dresses!). I had visited other bridal shops where the bridal consultants followed me around, asking way too many questions (I DON'T KNOW what kind of dress I want, I have to see them, feel them, try them on!!!!). But at Bridal Gallery, they show you around, then give you rings so you can browse for as long as you like and put the rings around the hangers of the dresses that catch your fancy. Also, I must say that all of my visits after I bought my dress here were just as good as the first one. About two months before my wedding, I noticed that my veil was damaged, so I called them up, they told me to come in and they exchanged it right then and there, no questions asked, no cost to me! Saved me from having a meltdown :)I have recommended this shop to every bride I have talked to; my experience was great!

Everyone here was so helpful! I found my dress right away and they have the best prices around!

We purchased both our daughter's wedding gown and veil at Bridal Gallery and my mother of the bride Dress. We were pleased with how well they treated us, the alterations and the timely fashion in which everything arrived. They were very pleasant to work with.

They were awesome! I tried on like 20 dresses before I found mine and they were great the entire time! I even got my bridemaid dresses from there and it was awesome! It was the best experience ever and I have been in many weddings! I would recommend it to ANYONE!!

The most amazing cake ever! Ken can make any kind of cake you can dream of. We looked into an eiffel tower cake because we were engaged there and he could make it too!

The selection at Bridal Gallery is GREAT...so much so that I was willing to drive myself and my mom and sister 3 1/2 hours one way downstate to check it out =D Their customer service sucks...seriously, they might want to work on that! If they had comment cards I would have filled one out...they put the dresses I wanted to try on into the dressing room for me, but that was IT! The employees were all huddled around a size 2 customer "oooohhhing and ahhhhing" over how beautiful she looked to help me into one single dress..so thankfully my mom was there to help me lace up my dresses! I'm not saying I needed them doting over me at all...but seriously A LITTLE HELP would have been nice....instead ALL of the employees were just standing around this one girl doing nothing....no joke...I wasn't the only customer who wasn't being helped by the employees that day either! However, the Bridal Gallery did carry Mori Lee (none of the Bridal Stores carry Mori Lee where I live) so I was able to try on and order my DREAM DRESS!!!!! YAY the dress took 4 months to come in...I had to call THEM to see if it was in. They did not call me...which I thought should have been the other way around...and when I did call them, they acted as though it was a big CHORE to just LOOK if my dress was in....which it was in so I guess I was glad I called since they obviously didn't do their job and CALL ME when it came in!My mom, sister, niece, and I drove the 3 1/2 hour drive back down to get it in a blizzard (February in MICHIGAN...it was bad..but still it was the only weekend we all had to go downstate) We get there which was more like 4 1/2 hours cause of the weather and I walk in and I tell the woman behind the counter "Hi I'm here to pick up my dress" and she says "Ok" She goes and gets my dress..and hands it to me...and I was like "Um can I try it on?" Wouldn't that be assumed with a wedding dress? I don't know maybe not...she said "Yea go ahead" so I go back to the room...and we're just kind of standing there..my mom finally said "Am I supposed to help you get into it?" I was like "I guess so" all the employees were just standing around the front counter gossiping. So my mom laced me up and I went out and did my little twirl and my mom took pictures and whatnot. None of the employess offered to help me with viels or shoes or accessories...(like I had seen them do with the size 2 girl the time we went down to try on dresses) so MY MOM then helped me out of my dress, MY MOM put my dress back into my bag. My sister tried on some bridesmaid dresses and my niece tried on some flower girl dresses and the employees did absolutely NOTHING to assist us. We did end up ordering a Bridesmaid Dress and a Flower girl dress..but NOT from the Bridal Gallery.....if it weren't for them having my dress (which by the way was PERFECT in every way...and if ANYONE else around here sold Mori Lee we would have bought it from them!) we wouldn't have even bought that there-VERY RUDE EMPLOYEES!..but they did sell my dress so I guess that was the only plus to the whole situation =DMy awesome dress that I love-even though the Bridal Store sucked =P

All of the representatives were very helpful here. The selection for bridal gowns was great! Not as many choices for bridesmaids/mothers of the bride but a decent variety if name brands.My only complaint was the seamstress here. Not only the cost but the service, professionalism and knowledge of what needed to be done. I would recommend taking your dress elsewhere if it needs to be altered and even steamed. I picked up my dress and all was finally good but it took a lot of stress to make it fit right. I did have to take it somewhere else to steam it again.

I thought all of the women that helped me find my dream dress were really great. They figured out my style quickly and didn't bumbard me with dresses I had no interest in.

I stumbled upon my wedding gown at Bridal Gallery, and though I continued to shop to be sure it was "the One," it didn't take long to determine that it was. I had great service there, and didn't feel rushed or pushed by the sales people. The only hitch I ran into was with getting fittings and alterations completed (I live out of state, and was only in Grand Rapids on weekend, when fittings aren't available), but the Bridal Gallery recommended a seamstress that they work with who would be able to do an early morning fitting over a holiday weekend. She was excellent, and I wound up with a gorgeous, perfect-fitting gown.

I was one of the those brides that took awhile to find her dress. I had gone to three different shops that had some pretty dresses but weren't the right ones for me. I finally found my perfect dress at Bridal Gallery. They have a lot of dresses to choose from. I liked how they had dresses you could order or buy now, plus ones on clearance. There prices were about average and comparable to other shops. They also let me keep my dress there until I took it to my seamstress.But the best part was that I ordered my dress 4 months before my wedding and I ended up getting it in 2 weeks. The company Bridal Gallery goes through had it in stock so I was able to get it right away. I got VERY LUCKY. New brides please note this is very rare and always get your dress well in advance.

Bridal Gallery was a great place to get my wedding dress. They were very friendly and not pushy at all. They gave me my space to try on my dress. They were very quick with alterations and calling me to know when my dress was ready.

The staff at Bridal gallery were so helpful and really took the time to give suggestions! They are great!

I was very disappointed with Bridal Gallery. We had gone in to order my wedding dress almost 8 months before the wedding. I had picked out my dream dress and had it ordered and 4 months later the dress came in and I got a call that it was the wrong dress. They said that the manufacturer had messed up and sent the wrong dress. They offered to have a new one shipped but said it would be here within two weeks of my wedding! My only option was cross my fingers and hope it came in time or to take the store sample at a discounted price. I went in the next day to make sure the in store sample looked clean with no discoloration or beading coming undone and the dress looked just fine, but when it came time for the discount, they offered me only $100 off a $1000 dress that had been tried on probably more than 50 times! Not only that, the girl who had actually ordered the dress came up and apologized to me and said she had written the wrong dress number down! They had tried to pawn it off on the manufacturer and say it was there fault when it was the store employee the entire time. After I let the manager know the whole situation she still only gave me an extra $100 off. So I got a dress that had been used for 4 months in store for only $200 off. I was very unhappy and to make matters worse the alterations were horrible! They have a lady come in and do them in store and I ended up having five fittings and on the day of my wedding it still wasn't right. I would not recommend in anyway shape or form on getting your dress altered here. I understand mistakes happen with dresses so I would still recommend the store but just be careful.

Bridal gallery employees were very helpful and kind. You can try on as many dresses as you like. The seamstress was also very kind.

I was greated with a friendly employee the moment I stepped in the door who was able to help me with all the questions I had. I loved Bridal Gallery!

I found the perfect dress here and they don't require an appointment.

They had a wide variety of styles. I was impredded with their service.

Bridal Gallery has beautiful dresses and reasonable prices. The service staff is attentive, but allows you some freedom to breathe and do your own shopping as well. I loved my dress!

They were very helpful!!! With only two months to find a wedding dress they were very helpful. They called at least 8 warehouses looking for different dresses in my size. In the end I found my dream dress when other stores called my hunt futile.

I was looking for a dress that was unique and not strapless like so many you see now, and I found it at Bridal Gallery. From the moment I entered the door, they were extrememly helpful and provided a personalized touch. I found my bridesmaids' dresses there too, and all were reasonable. It seems like there is something for everyone here. The seamstress they recommended for alterations was such a sweetheart! I would definitely recommend Bridal Gallery to any bride.

I absolutely loved this place. The staff was so helpful and attentive, and they had a huge selection. Even tons of clearance dresses that were beautiful! They helped me pick out dresses, get new ones (continually), and even provided helpful opinions and insights. They were very professional. I would recommend them to anyone. As a bride, I looked through DOZENS of bridal shops, but the Bridal Gallery was exceptional.

I was very happy getting my dress through them! All of the salesgirls were very nice and helpful. They made it a great experience!

The seamstress was very quick and spent as much time with me as it took to get it right. She also altered my bra for no extra charge so that it fit better under my dress.

They have a great selection of dresses from some of the best designers. The dress came in on time and they did a great job of helping me find a dress that looked great on me. The seamstress, however, should work on her customer service skills. After explaining that I had 2 pairs of shoes to wear for the night she told me I "couldn't have my cake and eat it too." and that I "only needed one pair of shoes, any more than that was being silly."

I would tell any woman getting married to go to Bridal Gallery to get her wedding gown or even her bride's maids dresses. They even sell dresses just for dances in general. They have top notch service and will let you know every detail possible about anything. They help you find a seamstress for alterations and will help you every step of the way. From head to toe. They have something for everyone. They have shoes, veils, head pieces, DRESSES GALORE for any age and size, jewelry, etc. I went to other places and they just didn't stand out like the ladies at Bridal Gallery. Thanks to them, I had the most wonderful dress ever! Thanks!!

I was very impressed with the service here. I loved my dress and was very impressed with the alterations. My girls were very happy with their dresses as well. They looked wonderful.

I bought my dress off the rack there for a steal - great deals! My first shop, first dress I picked out. LOVED it :)

They were very nice to me. I bought of the rack cause I waited till alst minute but they were helpful. I also got my matron of honors dress there. Very nice People

They were very helpful and patient. It is not the most elegant bridal shop but it does house a lot of different dresses. The prices are pretty good. For instance if you buy the dress on the spot you get it at a lesser price. If you have to order it then it is a little more. I was very pleased with my experience here.

This was the worst expirence ever! The service was awful! I went 5 weeks before my wedding with all of my bridesmaids expecting to pick up the dresses only to find out they had not even been started on alterations! The seamstress was really rude! Anytime that i had to call for questions on the dresses they were snotty and I had to be the one to call them when they never called to give me prices on alterations! I did in turn get my money back for their screw up but that was the only plus side to using them!

They were exceptional with their service and price on their dresses. I was only engaged for 8 weeks and they were able to get my dress very quickly and it was great quality.

This place had a TON of dresses all categorized by style, which I thought was wonderful, because you only had to look through whatever styles you want, instead of picking through all the ugly ones! haha :) The people were very helpful as well, and my dress came in about 5 WEEKS after I ordered it!!

The staff at Bridal Gallery were great!! They were very helpful as I was looking for that "dream dress" and the alteration process was fantastic. My sister also got her dress there was was very pleased as well.

I highly recommend Bridal Gallery. They have a huge selection in any price range, but overall their prices are much better than a place like David's Bridal, and the dresses are much more unique. All of the staff have great taste and will help you to select the perfect dress for you. They also have an on-site seamstress to make everything go smoothly. I absolutely loved my dress!

At the time, I was about 60 pounds heavier than I am now and I thought finding a dress that would flatter my figure and look stylish would be a bad experience. My now husband and I went together, as he would let me know what looked good on me and what didn't. I didn't have any family living in the same state as us, so I figured he, as my best friend would help. The selection was great, even if I did need a size 18. I found the perfect dress within an hour. I did try on about 8 dresses and sure enough the one I bought was one of the first ones I saw. I would highly recommend this store.

They had the dress of my dreams! The service was pretty good, but a little bit off putting. Fabulous selection, which is what really mattered to me.