Bridal Mansion of Lisle

I made an appointment to bring in my bridesmaids to try on dresses here and I have never been treated so poorly in my life. We came in and no one even acknowledged us for about 10 minutes and when they did, the first thing she said was "What do you want?" Even after I told her that we were there for an appointment, she was still unhelpful. She had to clean out a room and only gave us one room to try on dresses in even though there was NO ONE in the shop besides us. The woman kept going off to the back and working on something - she never once tried to help. We kept looking around for another 5-10 minutes until I finally decided to leave. As I was walking out the door, she then said "You're done already?" to which I replied "Oh yes, we are done." She then threw up her hands and turned around. The entire time I was there, I felt like an inconvience. Don't even bother to waste your time here - never seen someone treat anyone this poorly!

I puchased my bridal gown from Bridal Mansion in Lisle, IL. The ladies there are fabulous and helpful! The gown selection at Bridal Mansion is beautiful and totally affordable, compared to most stores. Mine was only $800. I was very happy of all aspects of shopping and purchasing my gown from here!

I got my gown from Bridal Mansion in Lisle. I’m not kidding I think I hit up every salon in the Chicago area,it took me 6 months to find my gown. Bridal Mansion is a very intimate salon- they have a small staff which provided a very personal experience. The consultant, Sharon, was selecting gowns for me and picked out a couple of lace gowns. I really didn’t think I was going to like it- but when I tried it on, I loved it—and I loved Sharon. A lot of the places I went to didn’t really listen to what I was saying, but I felt that Sharon really listened to what I said. She was knowledgeable about flattering my figure and had an eye for selecting gowns that fit my taste. My gown was simple, but classic. She was so helpful. We tried to do our bridesmaid’s gowns with Bridal Mansion, but I needed a specific color that they didn’t offer. Sharon was so nice to refer me to another salon that could help me!

I had a recent negative experience at this store. The consultant didn't seem to want to help me. The store is tiny and the dresses are very difficult to view as the racks are so full. I thought by telling the consultant several times exactly what I wanted it would make it easier for her to help pick a few dresses out for me. She wanted nothing to do it. I have no idea why -- maybe it was because I told her what my budget was which was around $700. I wouldn't waste my time visiting this store. It's dirty too - there were spiders crawling in two of the gown bags.

Check out David's Bridal in Schaumburg -- much better selection and a friendly environment!

If I could give the Bridal Mansion ZERO stars, I would. Don't get me wrong, the first few times I went in to look for a wedding gown, the sales women (Sharon & Jane) were fabulous. They were very patient and helped me pick the perfect dress. Once I placed the order and gave them the deposit, it all went downhill. Like one of the other reviewers stated, when I went in with my five bridesmaids to try on dresses, they were incredibly rude. They gave us one room even though we made an appointment and treated us like we were in the way and an inconvenience. Margie especially was extremely rude to all of us. She is snippy and truly unprofessional. I refused to work with her after this experience. Once my dress finally arrived, it was way too big and too short. I was blamed for not telling Margie (the "professional" that measured me) that I needed extra length. Did she not see that I am 5'8", marrying a 6'6" man, and planning on wearing heels? Somehow it was my fault that extra length was not ordered, as I was told by even the owner of the store. They told me that it would have been an extra $80 (gasp!). Really? I already spent over $1000 so what's another $80 if it means that I can wear heels and not look ridiculous in a too short dress. I could go on and on. In the end, it all worked out only because of the woman that does alterations (Ruth). She somehow made the dress work after countless hours of work and over $300 out of my pocket for alterations. Bottom line is that I would not recommend this bridal store to my worst enemy.