Bridal Place & Alterations
The initial experience at Bridal Place was fairly pleasant; the staff was helpful without being in any way pushy. The dress I ordered was also a very reasonable price and happened to be exactly what I was looking for.
HOWEVER - my dress is currently about 4 weeks late being delivered. I called twice and got a new delivery date each time; at the moment I am told it has been shipped (I made sure they called to verify) and that it should be here either Thursday or Friday - three weeks before my wedding day, leaving little time for any alterations that may be necessary.
I was offered discounted alterations for my trouble, but seeing the many negative reviews that are online regarding their alterations services this is hardly an option. I intend to seek a partial refund to help cover the cost of a rush alteration at a more reputable location. We'll see how that goes.
Everything that I got from Bridal Place was correct...finally. 24 hours before my wedding they show my now husband the tuxedos (when he was told to go pick them up) and they had all the colors wrong and tried to blame me!! (On top of other things that they messed up as well) When they looked back at the order, they realized that they were the ones who were wrong in the first place. I would have to not recommend them to anyone.
The Lady's at Bridal Place and Alteratoins are very nice and easy to get along. They have a great selection of dresses. The do all alterations in house. They made my bridesmaids wraps for me when they could not be ordered through the company. They offered great advice and help with all my needs for my dresses and attire. They also offer Tux rentals and dyeable shoes and purses. Their dresses are very nice and clean when you try them on, unlike other places I shopped at previously.
Warning!! Do not shop here! They are way too exspenive! they charged me $25 per snap piece, yes $50 per snap, and they fell off 10 mins after use! My husband and his groomsmen and my father rented tuxedos there too and ALL the tuxedos were many many sizes too big and they refused to cooperate with us!
Shopping for my gown was not a lot of fun for me. The ladies here were awesome the first day. We ended up buying the dress. I brought my bridesmaids down and that went ok. The final fittings, they acted as if I was a bother. It started ok, but ended poorly.
Being in customer service and planning only to be married once, I wanted the experience all the way through. Maybe I expected too much.