Butler's Pantry

These guys were amazing! Catering for a wedding, as I discovered, can get quite pricey. They were worth every penny we spent with them.

I worked with Sarah and she was fantastic. I changed my mind a lot when it came to setting up the menu. She was extremely helpful with this and was very quick to respond to me any time I had a question or wanted to make another change.

The food was amazing! I did not hear one complaint from a single person about the food. And, with my family and friends, I think that's saying quite a bit.

We had our wedding at the Piper Palm House so Butlers Pantry was our only choice. I was not disappointed with any part of their service. Bridget at butlers pantry was awesome and the wait staff at the wedding was also great, very attentive:) A month before our wedding we went to one at the Palladium the food and service were great there as well:)

Both the hors d'oeuvres during our cocktail hour and the meal at the reception were amazingly delicious. Not only us, but our guests as well could not stop raving about the food. We had a seated dinner and everyone said their food was hot as well.

The food was delicious...that's the upside. They were a little pricey but agian, food was great, so we can't complain there. Unfortuantely our coordinator - who we worked pretty well with through the planning - had a nasty attitude the night of the wedding. Was present the whole time. Kind of just lingering with a nasty sneer on her face. Didn't once ask if we were enjoying ourselves, how things were, etc., so we were left with a pretty bad taste (delicious food aside) in our mouth.

The food was amazing. The service was fabulous!! The experience was awesome!! They are a bit pricey, but they made me feel like a princess all night long!! They made are night spectacular!!

We recently had our wedding reception at The Palladium, Butler's Pantry's newest venue site, and we had a very good experience with the company. Focusing on Butler's Pantry itself, the food was wonderful: we picked a very innovative and unique menu and it turned out great. We had a large reception and everyone there seemed to be very, very pleased and impressed with the food. The only issue we had was that one of the items we'd chosen for the menu accidentally was left off of the final menu and was not a part of the food, but we still had plenty and we were compensated for the missing food. Focusing on the venue site, The Palladium is the coolest venue in St Louis! It is just incredible; we booked the venue when it was still under construction and had our fingers crossed that it would turn out the way it was depicted in the concept drawings, and we were not disappointed. It was just incredible; people couldn't' get over what a great venue it was. I highly recommend the Palladium to anyone who is having a large wedding (it accommodates up to 400, which is hard to find in St Louis outside of hotel ballrooms), and it has a very cool, city vibe. We were thrilled with the place!

Butler’s Pantry is the exclusive caterer at the Palm House, so we didn’t have much of a choice there. The food was really good, but I was a little apprehensive that they do not do tastings. They did, however, give us a free brunch at Café Madeline and the Palm House, with a few dishes the same (but we did not get to taste all our options). Leading up to the wedding, Bridget, our catering contact, was really helpful. She met with us twice to go over everything and responded quickly to my emails and phone calls. However, several weeks before the wedding I had asked her if we could get the napkins so that we could put napkin wraps that we were making on them (eliminating this work for her staff – I figured it would be easier and would allow them to devote their time to other things that day). She said that was fine, I could pick them up on the Wednesday before the wedding. That morning, she emailed me and said that she would call when they arrived from the cleaners, and that it would probably by around lunch time. At 2:30, I still hadn’t heard from her, so I called. They told me that she had left for the day to help at an event. I asked about our napkins, and they had no idea what I was talking about, but that they would call Bridget’s cell phone. Half an hour later, I still hadn’t heard anything, so I called again. They said that she hadn’t answered her phone and again tried to figure out what was going on. I finally talked to someone that figured out where the napkins were and we were able to get them. But the whole situation was stressful and I never received an apology from Bridget. The day of the wedding she seemed to be fine, I didn’t have much contact with her. The service staff seemed pretty good, other than the fact that I had to chase them down during cocktail hour to get hors d’oeuvres!

Butler's Pantry is the preferred caterer for the Piper Palm House so were forced to use them last month for our wedding reception. Although Barb Dieckmann is very professional and responsive, there's a lot of red tape that comes with Butler's Pantry. The two things we found most frustrating during the planning process - no tasting and no table setting for our linens. I would like to think when one spends roughly $15K on a catering bill - both would be complimentary, but that is not the case. As for the day of the wedding - there were 2-liter bottles within sight of one of our open bars and the food - although flavorful - was not warm enough! Lastly, we found they lacked flexibility with their menu and the cost was higher than the actual product delivered. This previous bride recommends thinking long and hard before booking Butler's Pantry despite appearances.

While making our rounds during dinner, we asked our guests if they were enjoying the food, and the look on their faces matched the words that came out of their mouth, "This is the best wedding food I've ever had!"

We had a buffet catered for 120 people and everything was spectacular. Food was delicious, hot, and well-presented. Full bar service was great. Each member of the staff was always asking about how myself and my husband were or if there was anything else needed. They were able to provide a vegan option for my photographer.

The catering director was wonderful to work with, having both great suggestions and being flexible to our requests.

Not having an official tasting was only a minor stumbling block -- the free brunch at Cafe Madeline more than compensated us! Having tasted the caliber of food served there, we were confident in their abilities.

Bravo!

The food was fantastic and all of our guests were raving about it. But they do not do tastings, they had a price increase, and never got back to me on cost to switch alcohol. There were very few houerderves served during the cocktail hour. They also forgot to put a place setting at the head table, any other table probably ok. The linen selection is also lacking. Overall the food is great and the staff is nice to work with but its not much for your dollar. We couldn't pass up the venue which only allows Butlers, so we would do it all over again!

The food from Butler's Pantry was to die for. All our guests have been raving about how delicious it was. The staff did a fabulous job setting up at the reception and coordinating all aspects of the dinner. The waitstaff was professional and responsive.
My only complaint is that they forgot to present us with a vegetarian option during our tasting (I am a vegetarian and we had specificially asked for a beef, chicken, and vegetarian option), but they offered a second tasting to sample vegetarian options and we ended up being very happy with our choice.

The food was excellent! It was sometimes hard to get a hold of someone when I had questions. Still it all worked out well.

The food was excellent, and the service at the wedding was great. Before the wedding, the staff wasn't very responsive. There wasn't much communication going on. The only way you can taste the food is by going to a brunch on a Sunday morning; the food, again, was good, but not anything like the reception food. We had to choose this caterer because of our reception venue. We got lots of compliments on the food, but it was pretty expensive. Also, they charged an outrageous amount for a soda and water bar. We don't drink alcohol or coffee (and didn't want either served at our wedding) and they seemed to keep forgetting that part! All in all everything turned out okay, but it could have been smoother and cheaper.

We used them for our wedding as the caterer and the Chablis poached salmon fillet was delicious and so was the Rosemary Parmesan Palmier. It was well worth it for us to contact them in advance as the job they did for us was great. My entire wedding guests were happy and they gave us lots of compliments on the food we had catered from them. We would used them again as they are wonderful cooks. The food was the talk Of many conversations at our wedding reception and after to in the thank you cards.

Kimberly was fantastic. She was very fun, full of ideas, willing to try new and innovative techniques.

She provided her expertise, but allowed us to provide our opinions and she respected our wishes.

She assisted in our wedding re-shoot after our photographer (i-do digipics) lost ALL of our photos and was very sympathetic to our situation.

I would recommend Kimberly to everyone!

look elsewhere if you can!
after booking with them they revoked our tasting and said that they didnt need to give tastings as they were voted best catering in 2004. we would have fired them but they contracted to Tower Grove Park - we actally looked for another venue but all else was booked! food wasnt very good but we were very dissapointed in their attitude and lack of professionalism on such a big day for us. plus they changed the menu choices on us twice!