Cappella Court Gardens

We had our wedding there recently on September 10, 2011 and were very satisfied. The venue inside is beautiful and the staff was very helpful. Diane and Sandra were very helpful. I couldn't complain about anything. I highly recommend this venue.

Amazing long distance planning.

I thought planning my wedding from Italy was going to be overwhelming and was happy to find a place that took care of so many of the details for me. They made my planning easy with tons of emails with photos and drawings and a long meeting with the coordinator and owner when I arrived back in the country just days before my wedding. Everything was amazing from the food and cakes to the coordinator and the little details. Their owner Sandra helped with a lot of the details and designing, their dj Tom made the reception fun, their coordinator Diane organized every minute. The prices were the best I had seen from the eight places I considered. I couldn’t have asked for a better wedding.

The venue itself is beautiful, but there were a lot of things that I was dissatisfied with. The food was terrible and many of my guests complained about it. The cakes looked awesome, but tasted terrible (nothing at all like the cakes from cake testing).

They left me pretty much clueless about everything until 1 week before the wedding, which I think is ridiculous.. You should meet with your brides a month before because a week doesn't give us enough time!

My wedding took place at Cappella Court on July 9, 2011. My experience with Cappella court was a great one and I am a real bride not a staff member! Diane was our coordinator and she was nothing but helpful at the reception and actual event. The food was good and the cakes were very moist. We loved the choocolate grooms cake. It is almost impossible to find an affordable wedding venue these days. In my opinion Cappella Court is a great value for your money especially if you are a busy person. They take care of all the details. At out meeting with Diane we specified evry detail that we wanted and as far as I remember everything we askedfor happened.Also unlike some of the other reviewers stated we were able to come int early and set up earlier than our arrival time. I think that this is a beautful, affordable place! You just have to see for yourself and makeup your own mind. I never write reviews but had to put a good one on here for them as they made my wedding day a great one.

We just had our wedding, and everything was perfect. There wasn't a single thing that I was disappointed with. Everything went as planned, the value of we got was the best that I have seen anywhere in DFW (and I did a lot of looking), and everyone was very professional. I know that there has been some staffing changes recently, but none of that affected us. The owner, Sandra, was great. Our wedding coordinator, Diane, was phenomenal. All of the serving staff and the DJ were great too. Our wedding was beautiful, classy, and our guests had nothing but positive things to say. We are VERY happy!!!

I decided to wait a few weeks after the wedding to see if my opinion of CCG has changed, but I was motivated to let people know exactly what they are getting into here.

The venue is beautiful .. the gardens outside are lush and manicured. The rooms inside are gorgeous and we were very happy with the aesthetic appeal of the whole place.

Times for your event: They cram 3 events into weekend days and even if one of the time slots opens up, you will not be able to schedule earlier or arrive earlier to set up.

My daughter's wedding started and 8 pm, which just about everyone attending the wedding said, "Gee, isn't that kinda late?"

Food: Food was good and the cake looked nice. The presentation was beautiful.

We had a cake tasting, but you will not be able to try the food. I was relieved that everything was good.

Responsiveness: Every phone call we made was never returned until we had our face-to-face meeting a week before the event (yes, you cannot meet with your wedding advisor until ONE WEEK BEFORE YOUR DATE), to which the wedding advisor said she mainly responds to email. Would have been nice to know from the start. However, if you owe them money, they will call you. That is the only time we ever heard from them.

My husband left his tuxedo rental shirt in one of the closets and, still, no phone calls were returned.

Professionalism: At our sit down meeting with our wedding advisor we spelled out all the details we could about the ceremony, including the names and seating arrangements for the groom's divorced parents. When it came to the rehearsal, the advisor checked her notes but plainly forgot all we had told her about seating, causing a heated argument and hurt feelings.

When we arrived to set up the extra's for the reception at 6 PM (wedding was at 8) the wedding advisor was too busy cleaning up after the previous event and setting up the centerpieces we had requested, to answer any of our questions. She was difficult to find in the next few hours, adding to our stress and frustration.

The wedding advisor called my daughter at work (she was at her part-time summer job of camp counselor) to tell her that she had not paid for part of the wedding, 4 days before the wedding. My daughter had a cancelled check for the payment in September; the wedding was in June. The advisor apologized and blamed the coordinator we had originally signed up with for the error. I would hope the next time they have to call a bride right before her wedding about payment, that they research thoroughly first.

Flexibility: Well, you can chose what you want from their lists, but anything not on the list will cost you.

Overall, it was an ok value for the money. They do take care of most of the details. They lose that advantage in dealing with the brides and families.

DEFAMATION OF CHARACTOR

To the owner SANDRA HARRISON of Cappella Court and the Alexander Mansion I did not promise anything to any bride for cash on the side, nor did I steal from you, commit fraud of any kind. If a bride complains about you and your business don't assume that it is me a "disgruntled employee", I don't waste time on something like revenge that is where there is a higher power, and I amswer to him. The only thing I regret about leaving is that it didn't happen sooner, I have never worked for someone who works so hard at taking from people, creating lie after lie about one employee or another, none of what you have said or posted as a bride are remotely true. I am not like all the others you have taken from in the past. I am not scared of you and I don't care enough about all this to let any or one part touch my life in the smallest way. You have always known my belief, and I believe that you pay for the wrong you do to others. My life has been so blessed since I have gotten away from the one thing that brought me down, working for YOU! I loved the job itself and the brides, I just didn't like the dishonesty that you put forth daily.

There were several locations we really loved but Cappella Court Gardens had everything that we were looking for in one place with out having to use, plan, and work with a ton of other venders. They have everything you need and can plan at the location, they also have vender recommendation on things like ministers and photographers, everyone they recommended provided us with outstanding service as did Cappella Court, made my planning easy and didn\'t have to do the did I make the right choice. My event was magical and I could not have ask for a better staff, they had everything in order and handled everything as we planned, coordinator was wonderful, as I was told by Jennifer, who runs the business, she assured us that we would be very happy and she was there to make sure of it. Thank you so much Jennifer, Cappella Court Staff and my DJ Stephen, I will recommend you to all of my friends and family for the wonderful service you and your team provided!

The communication in the beginning is very limited however at the end they where able to move us to the "Tuscany Ballroom" and they worked with our wedding planner very well.

I served as my daughters' pre-wedding planner, as I have experience in event/meeting planning. When you first meet with the sales team, they are so cordial. But overall, the customer service is less than desirable, the communication between the sales team/coordinator and the bride is at most null. Don't get behind on any monthly payments or you will be treated like a second class citizen. They had missed assigning my daughter her 'on-site wedding coordinator', and at the cake tasting realized it had not been done, so we had 2 weeks before the event and spent 3 hours going over EVERYTHING with our wedding coordinator on one evening. It was very stressful! The day of my daughter's wedding was filled with uncertainty and obvious inexperience of our wedding coordinator. The sound system and speakers have a real problem in the chapel. Our first soloist had to sing over the loudest sound coming from the speakers near the end of her song. The minister had to take control of the ceremony (before the bride made her entrance), and asked that all mics be turned off. Cappella Court chose to use cheap Chivalry chairs in their Chapel. They are extremely light weight, and the floor and acoustics in the Chapel is very, very sensitive to any sound....poorly built Chapel. The Groom and Best Man also were stuck on the elevator coming down to gather in the front with the minister, they had to beat on the door for someone to hear them....I wonder where our wedding coordinator was!!? Our Cappella on-site wedding coordinator did not fade the music out when appropriate, as she was instructed to do. She didn't play the song we requested for her to play when the wedding party was recessing. As the mother of the bride/coordinator, I was steaming!

Cappella Court does not have any type of post wedding contact or assessment in place that allows a healthy communication between the customer and the vendor. It would make sense to have this type of post wedding contact in order to correct all the wrong things that their venue truly needs to correct. With the money we spent at Cappella Court, for the number of people we had, we could have had a wonderful wedding celebration/reception at any other experienced venue. I wished we would have. ps - the cakes are beautifully designed, but taste horrible....they are very dry. Walmart/Albertson's/Sam's makes better tasting cakes than Cappella Courts cakes. There was no order with our on-site wedding coordinator. When I should have been basking in the moment of my daughters wedding, I was busy walking around looking for our coordinator.

The two stars given are for the presentation of the food and the taste of the food.

Bride/Groom beware....do your homework and ask lots of questions before you commit to a contract.

I would give this place NEGATIVE stars if it were possible. This place is HORRIBLE!!!! Please do research before spending your hard earned money!! I didn't and it has cost me. The poster below that mentioned how stressed out she was is RIGHT. These people are rude and do not communicate. Further, their venue is plain and I have realized that I could have done much better for the prices. They will pull out all the stops and whistles and give you promises and assurances until they get your money for deposit and signed contract and then you're on your own!!! Please, if I could save but one bride from the awful experience that I've had with them, it would be worth it. RUN!! If you read anything positive about them,it's probably someone working their posing. Do your research!!!

DEFAMATION OF CHARACTOR

To the owner SANDRA HARRISON of Cappella Court and the Alexander Mansion I did not promise anything to any bride for cash on the side, nor did I steal from you, commit fraud of any kind. If a bride complains about you and your business don't assume that it is me a "disgruntled employee", I don't waste time on something like revenge that is where there is a higher power, and I amswer to him. The only thing I regret about leaving is that it didn't happen sooner, I have never worked for someone who works so hard at taking from people, creating lie after lie about one employee or another, none of what you have said or posted as a bride are remotely true. I am not like all the others you have taken from in the past. I am not scared of you and I don't care enough about all this to let any or one part touch my life in the smallest way. You have always known my belief, and I believe that you pay for the wrong you do to others. My life has been so blessed since I have gotten away from the one thing that brought me down, working for YOU! I loved the job itself and the brides, I just didn't like the dishonesty that you put forth daily.

This location was one of the most beautiful locations that I found. It has European design with tons of wrought iron. There are two Ballrooms, a chapel, and three gardens. However, their communication is poor so I recommend hiring a day of wedding planner to ensure that your special days runs like a fine machine.

I had my wedding there and Iam warning you'll end up more stressed than if you did everything on your own. Don't do it they have very bad customer service!

Total waste of your hard earn money go some place else, the owner is a liar and she will do whatever it takes to get your money then treat you like you have no say over your own wedding...she is a joke and her business practice lack any kind of compassion for weddings so why is she in this business think about it...signed closed taken money and no refunds..do your homework this person is a bad business investment. There are so many venues that will be well worth the money and are so much more classier...the woman hasn't even paid her property taxes public knowledge...check for yourself...save your money and don't let your wedding fund her bad business practices.

DO NOT BOOK YOUR WEDDING HERE!!!!!!!!!!I agree that the cake did not taste the same. It taste like it was left in a Refrig or in a room filled with perfume and it absorbed in the cake. THIS is not the same cake from the tasting. AWFUL , RUDE, RUIN YOUR PERFECT DAY. “Do Not Choose As Wedding Venue Owner Ruins it!”.The owner is to put it polietly very rude and unaccomadating. We had many issues during our wedding that went wrong that should not have.