Roxana was extremely unresponsive to emails after we gave our initial deposit. Up until then, she was friendly and accommodating. I thought nothing of it as I've experienced unresponsive vendors in the past and went through other avenues to get answers to my questions.
On my wedding day, Roxana was very rude and disrespectful to me and my guests.
She also told some of my guests that they would not be allowed to use the bathroom while tours going in progress. Really?
The garden itself was a beautiful setting and if it hadn't been for my experience with Roxana, I would give this venue a higher rating. She was terrible to deal with and her behavior on my wedding day was inexcusable and unwarranted.
The other staff members were very nice.
Vendor response to review
On behalf of Carlyle House, I would like to apologize for the negative experience you had. Based on your feedback, we have worked with Roxana to correct the behavior. We appreciate your positive review of the other staff. From now on the other staff will be playing a bigger role in the management of rentals and we don't anticipate any problems going forward. Thank you for your valuable feedback.
We had our ceremony here. It was a beautiful setting, and the staff were accommodating and easy to work with. We were very pleased!
My reception here was perfection. Roxana was easy to work with, answered all my questions, and was upfront about any costs/restrictions they had. The garden is gorgeous, and we used the gazebo as our receiving area. The terrace is not a huge space, but for our party (open-house reception, 140 guests but NOT all at once) it was perfect. You can't have any amped music here, and the lighting doesn't extend into the garden. So this worked perfectly for our quieter party, with strings of little white lights to give it a very romantic feel. It's not the place to host a huge, rockin party, but if you are looking for a gorgeous outdoor venue with a magical feel to it, you found it. Loved working with the staff too. Highly recommend.
Carlyle House offers a unique historic ambience. When Scottish merchant John Carlyle built his home in 1753, it was the grandest mansion in the new town of Alexandria. Carlyle, a founder of Alexandria, once entertained such luminaries as George Washington and Lord Fairfax. Today, you can recapture the timeless elegance of this rich history in an evening reception at Carlyle House.
Carlyle House is located in the heart of Old Town Alexandria—only two blocks from the majestic Potomac River and within minutes of Old Town’s many specialty shops and antique stores.
The museum's tented Magnolia Terrace is available for late afternoon and evening rentals April 1 through October 31.
Maximum capacity is 100 people. The property is wheelchair accessible.
Events take place on the tented Magnolia Terrace overlooking the lovely gardens and the 18th-century style summerhouse. The mansion is open for tours during your function.
No amplified music, DJ’s, or singers with microphones allowed.
The Carlyle House staff will assist you in designing a unique event. For more information or to arrange a rental tour, please call 703-549-2997.