Carolina Limousine
Reviews for Carolina Limousine
GUEST
With the planning process and everything Joe was great. The only problem I had with the driver. We were about 45 minutes late the whole day and I knew we were going to be over the time we schedualed for, I felt it was very inprofessional the the driver opened the door for us to get out that he told me we had to pay more for the over time. I feel that as the bride and groom ( and not even the ones paying the bill) we did not need to be burdened with that. The driver knew my parents, since the road to the ceremony with me and he could have told them, since they were right there. Other then that it was a limo ride.
Vendor response to review
In response to this review. I am in total agreement that if the chauffeur told the bride and groom as they were exiting the limousine to the reception about overtime charges then he lacked candor. We welcome criticism as this only way I know of to get better at what we do. The chauffeur will be trained on how to handle this situation better in the future. One thing I would like to clarify is that Carolina Limousine was ON TIME. We were scheduled at 1:30pm for departure and were on site at 1:15pm. Unfortunatley the wedding party did not get into the limousine until 2:15pm thus the Wedding was late by about 45 minutes which would be the reason that there might be overtime charges. This is a common problem as Weddings go, sometimes they are late and in most cases it is not the bride or grooms fault. In this case the minimum reservation was purchased. I would always recommend having more than less time as the limousine may have another reservation. With my background being a chauffeur before being an owner; the most awkward task a chauffeur can have is discussing time or money with the wedding couple or their parents on wedding day. In the end I did not charge this bride the overtime due to her being a wonderful bride and using our sister company Carolina Studios. Though 4.6 is not a bad score we strive for better and will learn from this experience. Give us a call as I will always suggest an appropiate amount of time while taking in account price. The owner. www. carolinalimo.net
GUEST
Joe at Carolina Limousine was great. He was honest with his prices and size of vehicles. We were very happy that he suggested the Party Bus, while others had said their vehicles could have fit our party of 20 (no way they could have). We also used Carolina Limousine for transportation to the Rehearsal dinner. The company Joe uses was very professional, fun, and helpful with logistics. We would recommend Carolina Limousine to any other couple who is getting married.
GUEST
We were so excited on our wedding day and even more excited to see our driver Lee pull up in the wonderful tuxedo limo provided by Carolina Limousine. We booked them last minute and they were more than willing to help us on our special day.
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