Chadwick's

I purchased some cheap sandals (for a spa day) from their website. They aren't the prettiest things, but they were $2. I ordered 9, paid for express shipping, and only received 5 in the mail. I needed them by the date they said express shipping would arrive, but only the 5 made it. When I called to cancel the other 4 that didn't show up, they said they were already being prepared to be shipped so I couldn't get a refund. RIDICULOUS. I did not pay for already crappy sandals to be late! What's worse is that I was on hold forever on customer service and never got a refund for the 4 sandals that didn't arrive on time that I paid for. I had no use for them since they came too late, and I never got a refund for the express shipping, which didn't even exist! UGH