Chair Decor
Burnaby, BC V5J 3J1
(map) Phone: 604-433-5522
Reviews for Chair Decor
GUEST
I work with Chair Decor exclusively because of their reliability to provide professional and personalised service with every event. Their team is highly knowledgable and friendly and a pleasure to work with.
Chair Decor's vast, high quality inventory ensures that there is a look for every taste. Thanks for everything!
GUEST
They have a great selection of covers, sashes and linens and came recommended by a decor company. They appear to be one of the more expensive linen rental companies but I felt I was paying more for because they stock clean, quality materials. I rented overlays, chair covers and sashes with delivery, setup and pickup.
Unfortunately there were some issues with setup and I was lucky to have a friend overseeing the reception setup that was able to help out. It appeared that they were late in arriving and my friend had to assist with the chair decoration setup to ensure the room was finished in time. I noticed that the sashes were not tied in the configuration I had chosen, but this was a minor detail only I could notice. A few days after the wedding I was told about what happened by both the venue manager and my friend. In addition, a bag of sashes and chair covers were left at the venue which I had to get Chair Decor to pick up from my home. When I approached Chairdecor about everything they were very defensive. They had a different story to tell and were blaming the late setup on the venue and the sash error on my friend. I felt both of there explanations were unacceptable. We had a detailed contract and had spoken days before the event and they had also spoken to the venue. Had my friend not been there it could have been a mess and instead of an apology they blamed everyone but themselves.
It was a disappointing experience and I would not recommend their set up service unless you were using a wedding coordinator or had someone on your behalf present to ensure things were done on time and correctly.
Vendor response to review
Thank you Teeny for your review.
We appreciate all comments (the good, the bad, and yes the ugly), and use them to help make all our services to our brides and clients even better.
Unfortunately, not all events/weddings go as planned. No matter how hard we confirm details, times, colors and orders, sometimes things go wrong. We hate when this happens, and try our best to amend any issues. I am very sorry this happened to you on your special day. Despite a few bumps, I know you will look back on your day and remember the love, friends and family with such admiration, that these details will just be water under the bridge.
Congrats again on your marriage, and best of luck for the future!
Cheers,
Francesca
I have worked with Chair Decor on MANY occasions and they never fail in delivering excellent customer service and exceptional product selection. They are always my first call when in need of linens and decor! Thanks Ladies!
Please go see Tania and Francesca from Chair Decor in Burnaby British Columbia. They have one of the best selections of Linens & Chair Covers in the Lower Mainland. If you are looking for great quality linens and excellent customer service, Chair Decor is the place to go.
About Chair Decor
Chair Décor Etc. is Canada’s leading supplier of chair covers, specialty linens and accessories for weddings, corporate and social events. Dedicated to serving the needs of the Lower Mainland and beyond, Chair Décor will focus
on building upon a successful 15 year history of decorating thousands of events in Toronto and across the country.
Whether you are a bride to be, an event planner, or looking to take your next corporate function to a new level of style and elegance, the knowledgeable staff at Chair Décor are there to help. In house consultants and designers are
available to assist with a vast selection of decorating ideas to achieve that ‘special’ atmosphere. Chair Décor's staff are always eager to work in conjunction with florists, party planners, caterers, wedding planners or individuals -
free of charge - to make dreams come true and to ensure your special event is a success!
FAQ for Chair Decor
A room will be completely transformed when all the chairs are covered as they are the majority of items in the room. Venue linens are generally white and most will include standard white fabric napkins. Never assume that chair covers are one size fits all. There are a variety of covers that will fit a variety of different sized chairs. Always let your rental consultant know which venue your reception will be held at, in order to ensure you rent the cover that fits the best.
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