Chalet Floral
Reviews for Chalet Floral
GUEST




Doug and Jaime were wonderful to work with. We met with them once in person where we described our vision and they understood immediately what we wanted. Everything they did turned our vision into a reality that was better than what we had ever dreamed of. They were also the best value that we were able to find in the area. I would definitely recommend them to any bride in the future!
GUEST




Wonderful people, great creativity, exceptional service, and a beautiful wedding as a result!!
GUEST




Jamie did an amazing job and was very easy to work with. The flowers far exceeded my expectations!!!
GUEST




All the services from Chalet Floral were wonderful. Jamie was so helpful in choosing ideas and pulling everything together. I loved the flowers and so did everybody else! Thank you so much!
GUEST




I gave Chalet my wedding colors and talked with them about what I like and didn't like and just let them kind of surprise me for my wedding flowers. They did a wonderful job. I had a lot of compliments on my flowers. Everyone loved them. I honestly won't go to another flower shop when I need flowers for any occasion.
GUEST




Chalet Flower provided flowers for my wedding and they were nothing short of stunning. They were very helpful with perfecting my ideas and everything turned out beautifully. I was especially impressed with my bouquet, it was gorgeous I couldn't stop talking about how beautiful it was.
Go to Chalet for any and all of your flower needs they were fantastic!
GUEST




Please go here to get your flowers!! This florist is so amazing to work with! When we first visited them, they gained our business because of their helpfulness and customer service, but they really sealed the deal when they solved a problem we were having - my girls' dresses were like a sky blue and there are not that many blue flowers, so I was at a loss as what to do - Nicole immediately suggested the idea of raspberry peonies - she showed us what the two colors could look like together and my breath was taken away! She was so creative and helpful with every idea - other florists we had visited were not so helpful and couldn't suggest anything unique - she really stepped up! Chalet is also very friendly, not snooty at all, like others I had been to and they totally worked with our budget and I had beautiful flowers on my day!
GUEST




DOUG WAS VERY HELPFUL WITH EVERYTHING THAT THEY DID, I LOVED MY FLOWERS I CRIED WHEN I SEEN THEN FOR THE FIRST TIME. I HAD WORKED WITH CHALET FLORAL B4 AND WOULD RECCOMEND THEM TO EVERYONE. THANKS AGAIN DOUG YOU AND YOUR TEAM DID WONDERFUL!
GUEST




Everything looked beautiful and I felt confident things would be done right. Great personal service!
GUEST




Chalet Floral did a fabulous job with our wedding flowers and decor. Their creativity and delivery was unparalleled. The staff was excellent to work with. They were always professional and extremely flexible. Chalet's customer service was incredible. Their full service option was well worth the cost. We highly recommend Chalet Floral to anyone looking for a florist for their wedding.
GUEST




One of the things I liked best about Chalet Floral was the "can do" attitude of the designers. No request seemed silly or inappropriate and they listened to what we wanted. Our flowers were absolutely beautiful. In addition, on the big day, they were so calm about everything and did their job efficiently.
GUEST




The flower arrangements for my daughter's wedding were absolutely beautiful!!! They far exceeded my expectations and I was beyond happy with the work Chalet Flower put into the centerpieces and bouquets! I would highly recommend Chalet Flower for a wedding or any event!!! Thank you Chalet Floral for all of your help and your superior service!
GUEST




Doug and the staff at Chalet were wonderful!!! Their flexibility and ability to offer suggestions would be considered priceless!!! Who could ask for a more caring staff? As an event planner, I will definitely use Chalet Floral for future weddings!
GUEST




Chalet was responsive to our needs, requests and final changes in our order. The flowers were fresh and to our surprise, the reception flowers that we took home in vases lasted for another week. They delivered what they promised and were prompt with their service. Individual flowers for wedding participants and family members were fresh and clearly marked.
GUEST




The flowers looked beautiful, the centerpieces and bouquets were gorgeous! I would recommend this company, and will continue to use them for other events in the future.
GUEST




Jamie provided us a wonderful experience. The flowers were excellent. We had a lot of compliments on the center pieces. Thanks again!
GUEST




Jamie was great to work with and very creative. Obviously a strong passion for what he does. My flowers for church and the centerpieces turned out so unique and beautiful. No malfunctions or any issues.
GUEST




Our wedding was a smaller scale ceremony/reception, we're a middle aged couple and this was a second marriage. We had heard great things about Chalet Floral. Met with our designer 2 months prior to our wedding, went over colors, etc. Had one additional follow up about 1 month before as well, reviewed the color scheme, table arrangements, floral spray for church, my bouquet and flowers for some attendants, etc. I personally provided all votives to be used @ the reception, discussed how they'd be displayed, Chalet would provide the candles, etc. I had all the votives ready and organized, labeled, etc. @ our reception venue for them to put out and arrange. First of all, I must say the flowers, etc. were beautiful, however, I was
incredibly disappointed that 10 minutes before the start of our ceremony, no flowers were @ our church!! A good friend called Chalet immediately and was told the delivery person was racing over to the church. They had gone to the reception venue first. As our guests waited in the sanctuary, the floral spray is brought in!! My bouquet was in a glass vase, filled to the brim with water, I had chosen to have the stems wrapped in tulle , I had to wait to carry it until we could get as much of the water soaked up as possible! Now, on to the reception... we arrive, the arrangements look great, except... no candles are in the votives, the staff @ the reception had to remind the delivery person to put them out! Thankfully, Above and Beyond quickly provided votive candles for us, unfortunately, many of my candle holders needed tea light candles and we had to punt with regular size votive candles which looked very tacky. I will say there is one saving grace... I spoke personally with the owners son Doug who was very courteous, and willing to make things right. We were given a partial monetary refund.
Vendor response to review
We are very sorry this situation occured. However, the candles were not ordered or paid for and no reception set-up was planned or charged for. The wedding time given to us was incorrect as well. Unfortunately this could have been avoided if the wedding contract that was provided had been reviewed and corrected prior to the wedding day. Again we are very sorry this happened, and we wish the bride and groom our best.
Chalet Floral creates the most elegant, stylish, beautiful floral arrangements! Check out their shop for your event today!
Love, Love, Love working with Chalet! They are creative, responsive and they make my cakes look beautiful! What more could a baker ask for?!? I can describe what I am thinking over the phone or send a photo for inspiration and they just seem to "get" it -- You can't go wrong if you choose Chalet.
About Chalet Floral
Chalet Floral is a local family owned business that has been in Muskegon for 30 years. Over the years we have grown to become the premiere wedding specialist in west Michigan. With over 6000 sq.feet, we can accommodate any size venue from small intimate gatherings to large scale events. We specialize in creative one of a kind designs that make your wedding a creation of your dreams. We stock a vast inventory of rental items to give that "wow-factor" to even the cost conscious bride and our services range from self pick-up to full service wedding coordinator. Delivery range is with 100 miles, but can be extended if needed for certain events. Please contact us for a free consultation at your convenience.
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