Chatters Catering

I waited to write this negative review for a long time b/c I was hoping to work something out with them that made us feel more satisfied. We really love Chatters restaurant in Pittsburg, so we gave the caterers a lot of trust, but they let us down. Bottom line: they weren't set up on time and they didn't have enough food. We even had quite a few guests that didn't show and they still ran out of food. I should have had everything in writing from them, but all planning was done on the phone (they're in Joplin). I was repeatedly reassured that there would be more than enough food and there just wasn't. Also it was set up in a way that made guests wait in a long line. They should've set up tables so folks could walk on two sides. The server wore shorts. The line also wouldn't have been as long if they hadn't been so late setting the food up. In the end, we complained and received a gift certificate, but that wasn't equivalent to what we paid for and didn't get, and I think our guests, many of whom didn't even get a first helping of spinach dip, for example, would be surprised to know how much we paid. Throughout the planning process they were good on the phone and flexible about what they could do, but frequently I was talking to someone on a cell phone in a car who didn't have my file handy. I think this is why they were late probably.