Circle S Ranch & Country Inn

When I first visited Circle S Ranch, I fell in love with the scenery and the packages that were provided. I booked the ranch a year in advance of our wedding, and consider myself to be a pretty mellow bride. Whenever I had questions, I would just send an email and communicate that way or by phone. Everything seemed pretty well set up, and then the coordinator who I had been working with for that year quit a week before my wedding. I was never notified that she had quit, I actually found out from my DJ on the Monday before the wedding. By the time the weekend arrived, my family and I ended up very disappointed by the management there. There was a new wedding coordinator, but she was never around. She never helped with the rehearsal or did much at the wedding. It was raining outside for our rehearsal dinner so we could not do the smores campfire that we were looking forward to, and they had no backup desserts besides store bought cookies - and then never reimbursed us for the missing dessert when they said they would. They never asked me who was authorized to approve more alcohol being opened at the reception (which should be ME or my HUSBAND paying for it...) but instead walked around to different parents throughout the night (my husband and I both have divorced parents) and asked them if we could open more beer without notifying them that another parent had already been asked, so I ended up having to pay an extra 800 dollars for kegs that I didn't authorize.

On the day of the wedding, it was raining and we didn't know if we would be doing it indoors or outdoors. My husband had to wait an HOUR for the management to come out of their office to talk to them about it, because they had been touring the ranch around to three different couples instead. They never notified me about these couples (which the previous coordinator always did), so we were pretty furious about that. I also ended up being overcharged and now have to be refunded because they can't...