Couture Miss Bridal & Formal
Reviews for Couture Miss Bridal & Formal
GUEST




My Mom and maid of honor purchased their gowns at Couture Miss. I went with both of them on their shopping trips, once on a Saturday morning and a week night. There were a lot of people there for 10 a.m. appointments on a cold January day, a lot of us arrived 5 or 10 minutes before 10 but were not allowed inside the shop to wait. They would not let us in until exactly 10 a.m. - this may or may not bother some people. They were pretty crowded on a Saturday morning, but the young lady who helped me and my Mom was very attentive and pulled out some really good choices for her, including the dress that she purchased. The gown was beautiful and was one that we hadn't seen anywhere else. One drawback from this experience is that we could only try on and pick up the dress on a weekday once it arrived.
With my maid of honor, we went on a weeknight. No one else was there and the sales service was very good. My maid of honor happily tried on the gown she wanted and ordered it. I thought their prices for the dress line we purchased from (Bari Jay) was a little high compared to other shops in the area. But this was the only shop that would agree to order the soon-to-be discontinued dress for us. When the dress arrived, no one called to let her know it was there. My maid of honor called to inquire about the dress because it was past the date that it was supposed to arrive and was told that it had been there for about a week. The dress looked great and fit perfectly when she picked it up, so I guess all's well that ends...
Vendor response to review
Thank you...and we appreciate your business. It was our pleasure to serve you! Wishing you many years of HAPPINESS!
Best, Couture Miss Bridal and Formal
GUEST




I had a wonderful bridal experience at Couture miss. I found the dress of my dreams in my very first visit. And the women there were ALL so helpful from beginning to end. I also got 8 bridesmaid dresses from there and it was a flawless, seamless process. They even matched the online price which was significantly less! They made sure that I was happy and that's something I just didn't experience at other shops I visited. I was also very impressed with their wide range of sizes. I'm a street size 12 and many shops just don't have samples for women my size. I didn't run into that problem here. I was able to try on everything I liked and that was so refreshing.
GUEST




Couture Miss Bridal EXCEEDED my expectations! I had not planned on stopping by the boutique, but ended up there by chance. They had such a BEAUTIFUL selection of dresses. I ended up with a Blue by Enzoani and a accent belt and I could not have been happier with the selection. Thank you CM Bridal!!
GUEST




We had a great time at Couture Miss. A smaller studio with a personalized touch. The ladies were very helpful helping my wife Heather find the perfect dress. She looked amazing and was sooooo happy with the dress, which was the most important part for her. We couldn't have been happier.
Vendor response to review
Thank you...It was our pleasure to serve you, provide Heather's bridal gown and be a part of the 107.3 Wedding in A Week contest. Many years of HAPPINESS!
Warmest, Couture Miss Bridal and Formal
GUEST




I worked with Michelle and she was outstanding. She was attentive, patient and very helpful. When I began searching for my dress, I fell in love with a maggie sotero dress and the we site referred me to CM bridals. During my first appointment Michelle pulled seven dresses and helped me try each one of them. She wanted to make sure I was certain, it was the one.
I loved my dress so much I brought my mother in law to Michelle to help find her a dress as well.
I always waned to say a BIG Thank you to Michelle.
I was a bit embarrassed because I forgot to shave my armpits, and I was a bit musty. She was very professional and never made me feel uncomfortable.
Vendor response to review
Thank you...It was our pleasure to serve you! Wishing you many years of HAPPINESS!
Best, Couture Miss Bridal and Formal
GUEST




Michelle was very helpful and patient. She made me feel like a princess and she cared that evverything i needed work perfetly.
GUEST




I did not buy my wedding dress from this boutique( I am happy to say), however my mom's dress, sisters' dresses(2), and flower girls' dresses(@) were all purchased from here. Needless to say, in the beginning the service was ok. So, we went back to order the flower girl dresses and an additional sash(2) for each dress. This is where the quality of service, responsiveness, and value took a steep plunge. It took more than 6 weeks for a sash to be delivered! The sashes were ordered the last week in July and did not arrive until the last week in September. A sash!!!!!!Really!!!!!!!!!! and this was after my numerous calls and arguing with the store associates. What really blew my top was the owner calling me "sweetheart". Needless to say, I will not be referring anyone to this boutique for fear they may experience extreme delays in service.
Another note, our total purchases at this boutique were well over $1500 dollars, however they treated us as if we spent $1.
Oh, one more thing, when the sashes finally came in, there was NOOOOOOO apology for the delay or anything, just "your sashes are ready for pickup".
Terrible does not begin to describe my experience with this vendor.
Nicole Smith(Thompson)
October 8, 2011 wedding
Vendor response to review
We are truly sadden by Ms. Thompson statement of events, by no means would we ever treat a customer with less than exceptional customer service. Yes, the items purchased are correct. However the flower girls dresses and sashes were ordered from two (2) different designers. We recommended the sashes be placed on a “rush” order knowing that the sashes would be delivered close to the wedding day, however Ms. Thompson declined. Several calls were made to the designer to track the order as well as updates to Ms. Thompson. With many apologies before as well as after the sashes arrived, Again, we apologize and truly sorry that Ms. Thompson feel this way.
Warmest regards, Couture Miss Bridal and Formal
GUEST
GUEST




The dress I bought at CM Bridal & Formal was absolutely beautiful! I had tried on dresses at other shops and they only had rather large sizes, where I could not get a clear idea of how the dress would look on me. The third dress I tried on at CM Bridal was exactly my size and was the only dress that made me smile! When I smiled I knew it was the dress! The dress was just my taste and lower priced then I had expected! My parents bought me the dress, and I was anticipating the most inexpensive I could get would be around $600, but this dress was only $400!! I initially did not want a veil, just a flower, but my mom had me try one veil on and it matched beautifully and was the PERFECT fit to my dress!
GUEST




Very helpful ladies, made you feel at home. Didn't feel embarassed to be half undressed around them!!
GUEST




Excellent service!!!!Very professional and great sales !They have beautiful dresses there... After going to several places, I found my dress there, and it was not hard to fall in love with it... Really nice place to pick your dress and very friendly people...
A+
Vendor response to review
Kathryn - the pleasure was all ours. Thank you for you business.
GUEST




I was so happy with my dress, it looked like a million bucks but it did not break the bank. Country Miss is a small bridal store in Upper Marlboro, MD with friendly customer service. There are no pushy sales people trying to get you to buy, no quotas or anything. It was a great experience.
Vendor response to review
Thank you...It was our pleasure to serve you!
Beautiful wedding dress for Heather in Mix107.3s Wedding in a Week. Looking forward to seeing more dresses and more brides. Lovely!
I worked with Couture Miss Bridal & Formal at the Mix 107.3 Wedding in a Week contest. I must say that the wedding dress they helped the bride select was absolutely beautiful and the fit was perfect. The bride looked amazing. Fantastic Job!! I would definitely recommend going to Couture Miss Bridal & Formal.
I has the pleasure of seeing the beautiful work of Miss Bridal & Formal at the Wedding in a Week for MIX 107.3. The Brides dress was so elegant and different and the Brides Maids dresses were breathtaking and they really were wonderful on all shaped bodies. I would completely tell my brides about this wonderful Vendor! Beautiful Dresses!
About Couture Miss Bridal & Formal
For over three decades, Couture Miss Bridal has combined warm hospitality with years of experience to provide each and every bride the exceptional customer service she deserves.
Couture Miss Bridal is a full-service bridal boutique located in the heart of Downtown Upper Marlboro. The bridal boutique offers a wide range of simple, elegant, lustrous and sophisticated bridal gowns, as well as bridesmaids, flowers girls, mothers, special occasion dresses and tuxedos. Designed for the comfort of shopping, the 30+ year-old boutique services today's bride with an efficient shopping experience and unparalleled selection showcasing well-known designer brands and private label merchandise. Debutantes and Quincinearas are also welcome.
Couture Miss Bridal is truly unlike any other bridal boutique in the area today. Trunk shows with designer appearances are commonplace as are fabulous fashion shows. Family owned and operated for three decades, Couture Miss Bridal is a place where a dream came true for the owner and dreams come true daily for her customers.
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