Coachman Luxury Transport

Be careful what you pay for. They may be well priced but it's not worth the time and effort on your big day. I set up contract with them a month and half prior to wedding, confirmed two weeks before wedding and agreed to pay the balance on wedding date like all other vendors. So far so good. On wedding date, they were supposed to make 3 runs at 5:30, 6, and 6:30 from hotel to venue (a 7 minute drive); and then make 3 more reverse runs at the end of the evening specified in detail on contract. 20 minutes before my ceremony and 2 missed runs later, I get a call from the driver asking me where he was going. I proceeded with giving him instructions and here is the story according to my guests: driver kicks them off the bus, guests exit the bus, driver tells guests to get back on the bus (this is around 6:20 and ceremony start is at 6:30). He then called me and demanded that I pay him in full right then and there (I was already at the venue and he already missed 2 runs). I told him he had to get to venue first and I'd pay him half now and half after the event, which made sense to me after the initial incident of missing the first two runs and not knowing where he was supposed to be. The driver said no and I was told aggressively by their office that getting paid prior to is required and I had to pay first. Long story short, I was lucky enough to hire cabs for my guest but my event started 30 minutes late due to their incompetence and we missed half the cocktail hour. Coachmen then went ahead and charged me for the full amount anyways even though they botched the job and no service was rendered. Check out Yelp and BBB, they don't show the same story as reviews here. Honestly, just glancing over the contract isn't that hard. They definitely don't make any effort to make your day easy. Once contract is signed and they have your cc information, they no longer care about you or your event.

They did the transport jobs correctly and efficiently.

It was difficult to rectify a problem with bank-to-bank payment they requested. But after speaking to Maria (a manager), all was resolved. Try to deal with her directly, because she is AWESOME. (Most of the other employees seem to be following protocols with no consideration for situations with which they are not familiar).

Coachman gave us the best price for a party bus. However, the party bus was leaking water and slightly outdated. The car that I reserved to take me to the church had no AC. They also charged 50 dollars for a runner that is 20 dollars in party city.

Coachman limo is the only way I will travel for future events. They were reliable and well priced. The car was beautiful and the driver was a gentleman. I highly recommend this company to anyone looking for a car service. Not just for a wedding, but any occasion.

Such a wonderful company...Priced fairly,beautiful busses,and a great team to work with...had the best night ever!!! Thanks so much

I used Coachman for both my wedding and bachelorette party. The saalesman and the offrice staff were extremely responsive and helpful. The limo and buses arrived on time. The drivers were professional and the vehicles were spotless. Highly recommend.

I have used Coachman for several years for party buses and limos. Whether last minute or booked in advance, I have always been accommodated with the price and type of bus or limo that was needed. I have worked with both Janine and Alan who have always been flexible with any changes I required. The party buses were beautiful and the drivers were always friendly and accommodating.

We use Coachman for transportation services for the Brentwood School District. They provide us with high quality service that is also safe service, which is of the utmost importance to us. All of the staff has always treated us in a completely professional manner and is always there when we need them.
I would highly recommend Coachman for your transportation needs!

This compny was thoroughly professional from the salesman to the office staff right down to the drivers. The experience was extremely satisfying. The driver was dressed appropriately. Acted in a very professional manner. Was courteous and handled his duties with the utmost of care. The experiece was extremly pleasant and I would recommend this Company to any future bride inquiring about a transportation company. I rated them extremely high and rightfully so.

Service was prompt and very professional.

They have done more than one event. Including the wedding for my family but also they haelped me put together an event to Yankee stadium with 7 buses and 350 yankee fans and it went as well as expected. The timing was perfect ans the service was professional. I am using them again on April 13 2012 for my Annual Bus trip again. Thanks guys for your continued exceptional service. Dr. J Mills

I recently got married and used Coachman for my bachelorette party and my wedding. I was really happy with the way they treated me and also with the quality of the vehicles. Their party bus was so clean and the driver very nice and he knew where to go also. For my wedding, they were on time and made sure the limos were clean. I also like the office staff. They made everything very easy for me. I am so glad I chose them and would highly recommend them!

I had a wonderful experience with this company. To start off the salesman was fantastic. He worked well with me and made suggestions that benefited me. They arrived at my house on time. The bus and limo that I rented was well kept both on the outside and inside. The drivers were professional and dealt with my wedding party with the utmost of care. I shopped around and found this to be the most value for my money. I had called the office several times to make some scheduling changes and the staff was workable and all went well.

I truly recommend. Have a great wedding day.

Had a great experience with Coachman and the entire staff. The party bus and limo was incredible and the value was even better. The service was amazing from beginning to end. I would never use anyone else for any event I planned! Thank you so much Coachman!