Crystal Gardens Banquet Center

I had the best wedding at Crystal Gardens. Well my husband and I had the best wedding at Crystal Gardens. I can't say enough about Florence who works at CG. She was the person we met with when we signed our contract and made our deposit. She went above and beyond her job to make sure that our wedding was perfect. I was a crabby bride and wasn't always the nicest person to deal with but she made sure my every need was met. We had a couple glitches (not due to Crystal Gardens but due to our decorator) and she was able to assist us with making sure that our room got decorated perfect and on time. Her years of experience really benifits any bride she works with!

Crystal gardens was amazing, beautiful and created memories that I will never forget! From the first meeting to the day of the wedding I was lucky enough to have Valerie Keough as my consultant. At that first meeting she explained every possible thing to me and really put me at ease. I had only been to 3 weddings in my lifetime and when I was young so I really had no idea how everything worked. Even as questions came up after the meeting I was able to email her and she was always so quick responding to my emails. Valerie went above and beyond constantly with her service and help. She was incredibly knowledgeable and there wasn’t a question I asked that she didn’t know the answer. She was here when I dropped off my things to be set up and helped me get everything where it needed to be. The individuals that were supposed to come to the wedding and to tear down my receptions did not show up and the Crystal Garden staff stepped in and said they would help me. They took pity on me as this is something they generally do not do. At the end I was so exhausted that I left my bouquet there that had a brooch on it. I was so upset and when I called looking for the brooch they had already saved it and had it at the front desk for me to pick up. The whole experience was just perfect and I couldn’t ask for more. I would recommend Crystal Gardens to EVERYONE around. The outside chapel was so amazing and exactly what I wanted. also Thank you so much to Crystal Gardens for making my wedding one of the most wonderful memory in my life.

We loved this place. It was beautiful and they went above and beyond to make our day great!

Crystal Gardens is beautiful, there outdoor chapel is such a great place for a ceremony! Valerie, our contact, was professional, understanding, and extremely helpful. There were two ceremonies on the same day as ours and the coordinators were so skilled that you could hardly tell there were two events going on at the same time. The Celebrity Room was where our reception was held, very intimate, and the perfect size for our 150 guests. All of our guests were extremely impressed with the venue as a whole and the staff was so nice and courteous. Great Place to have a wedding!

Our food was amazing! We didn’t want the same old wedding reception food and they were totally willing and able to work with us to create the exact menu we imagined.

We had our reception at Crystal Gardens and it was the perfect location! There is a grand entrance that offers plenty of photo opportunities and the ballrooms are classic. The servers were great & very attentive. The wedding wouldn't have been the same if it were not there . . . Plenty of room - indoors & outdoors (you get your own patio!)

This venue is so beautiful. They are very good at getting back to you right away and being very clear on everything. They were very helpful with everything. I got married in Feb. so their prices were affordable, but I don't know about the summer months. Plus they are willing to change around their menue to fit your budget. We did one less meat and I was worried that their wouldnt be enough options but boy was I wrong. Their was a ton of food and everyone was very happy with it. I would recommend this venue to everyone.

Crystal Gardens was a great venue for our wedding. Our wedding planner always responded to me right away and provided me with whatever I needed. They are there to really help you if you need assistance planning along the way or are happy to sit back and let you take charge. They are not very flexible though in terms of decorating. They do have some restrictions in terms of hanging things which I ran into. However, the reason their rooms are so beautiful naturally is because they have these restrictions and they don't allow their walls or ceilings to get destroyed. I would highly recommend for any event.

The food and service was great! Thank you so much for making my wedding day perfect!

Our room was beautiful and the staff was attentive. We did have crashers in our room, which was uncomfortable, but our guests had lots of fun regardless. For the price, the bar was great and the food was okay.

I am so glad I had my reception at CG. The staff there is always willing to answer questions and help solve any issues you may have. The only concern I had was my chair covers (which I made clear which ones I wanted 6 months prior). One week before the wedding, I got a call saying the company CG goes through didn't have enough. I had to make an extra trip to figure out new ones (apparently everyone had the same color scheme that weekend). However, they must have called five different places trying to find something that worked. They also stepped up when another vendor fell behind.

Very professional and they make sure to take care of all your needs. Nice location, great food and nice setting. Price is average.

Amazing food, great staff and they make sure everything is taken care of so you're stress free!

I cannot praise CG enough for what they did for us. They really worked with us in the 17 days we had to find a new reception hall (because our original one closed) and helped make our day perfect!! We worked with Amy and she really helped keep us in our budget and have all of the same things we were getting at our other location. I am so happy we ended up going to them, their facility is beautiful. The food was good, the drinks were great, the room was perfect, the staff was more than accomodating. We had the best time. They even let us drop off reception items the day before so we didn't have to rush around on the day of the wedding. We had their cake and it was delicious!!!They kept everything on time and as scheduled as well. I couldn't have been more happy with CG.

Crystal Gardens was beautiful! We loved it.

I have mixed feelings about this place. First off they did not adhere to their contract at all, in fact the woman I had written it up with was no longer with them so I had to argue with them on a lot of things that were promised to me as well as written in the contract. They said the contract didn't really mean anything it was just a guidline to make sure they recieved money if I opted out, of course that made me feel SO much better.

A warning about the chocolate covered strawberries, even though they are charging per person, they are still charging per strawberry. Which they wouldn't have told me if I hadn't asked them specifically about it, I mean who just eats one chocolate covered strawberry? Really? Their answer was that they were 'big', I don't care if they are big, I'd rather have three little ones rather than one big one. On top of all that they wouldn't allow me to pay someone else who would have done it cheaper.

The night of they were very catering and service was great. The bill before hand gave me a bit of a sticker shock since they charge the 18% gratuity on EVERYTHING, from chair covers to the bar it was about $1000 more than expected. On the original contract it was included in the price (though I think the woman did the math wrong but their mistake should not be my problem) and when it came time to pay they refused to honor the contract and 2 weeks before the wedding I did not have a lot of options in the way of fighting them.

After all is said and done if I could do it all over again I would save myself the headache and choose some place else.

Jessica @ Crystal Gardens did so much to make our day perfect, even down to a last minute change in the linen colors! She responded to my e-mails quickly. The catering staff was professional and hardworking, and all of our guests said how delicious the food was. The only problem we had was with the cake--I sent two photos as examples of what we wanted. One of the photos was a cake that was done int he colors we wanted, the other cake was the design we wanted. We ended up getting ONLY the cake that was the color we wanted, with the design of that cake, too, which didn't match our theme and was a real disappointment since we paid $900 for it. I would recommend only sending one example of the exact cake you want. It was otherwise a quality cake, well-done, but entirely inappropriate for our theme.

We had our reception here and our guests could not give us enough compliments. The service we received on the wedding day was stellar.

Jessica in the office is amazing...I can't say enough good things about her. She always responded to me promptly and answered all of my questions.

However, The person we originally signed our contract with was fired because she missed too many details and we were not informed until problems started arising. It would have been nice to get a heads up and have someone go over the information with us to make sure nothing was missing.

We were supposed to get our cake, DJ and invitations through CG. Well the cake and DJ were wonderful and we did go through CG for those but the invitations were a nightmare. Everything was extra on top of the additional price per head we were already paying. We ended up changing our contract (only because we were doing this so far in advance) and not getting our invitations through CG...we saved almost $100 off of the contract price before extras and almost $1100 once the extra fees were factored in.

The food was amazing (many of our guests are still talking about it). I (the bride) have food allergies and they were very accomodating, but when my meal was served it was a steak not the Prime Rib I had asked for. They changed my meal without asking me first. I understand why, but I had already made sure I could eat the Prime Rib before I asked for it. Needless to say, I was quite disappointed when I got an overcooked steak instead of the Prime Rib that my guests are still raving about.

Despite the minor hiccups, CG was a wonderful place to have my reception and I would recommend it to anyone.

Crystal Gardens was an amazing venue for both our ceremony and reception. Their dedicated staff is there to help you through every step of the process. They are HIGHLY recommended.

EXCELLENT IS ALL THAT NEEDS TO BE SAID

I had a great experience working with Crystal Gardens! The food was beyond wonderful!!! My guests are still telling me how much food there was and how great it tasted. I highly recommend this location. Our wedding turned out very elegant and classy, which is exactly how I wanted it.

My husband and I had an amazing experiance at our wedding! We only had 1 complaint about this vendor. We decided to serve our guests buffet style and we did not know that the bridal party would be served dinner. It was nice to not have to get up and go thru the line, but the downfall was we only got the basics of what we ordered (salad, meat and potatoes) and in the actual buffet line they had an assortment of cold pasta salads and cheeses that looked amazing on the leftover plates of our guests and they also had amazing garlic rolls that my guests are still raving about that we never were able to try as well.. but other than that everything went according to plan and turned out great! Everyone at Crystal Gardens was willing to work with you and get you everything you have ever dreamed of at a reasonable price. My package included: Buffet, Bar, seating for 250 guests, Dj, invitations and thank you cards, and my cake!

Everyone that worked here made my day amazing. They all worked FOR me! The food was outstanding and the level of professionalism was off the charts.

We booked Crystal Gardens before the renovation from recent ownership had been completed. There were a lot ifs we had banked on happening when we put through our deposit. The owner met with us a few times that we came in, and certainly made time for us even though he was very busy. We had a few perks that we know learned have become extra costs, so we were very appreciative our of timing.

The MC for the evening was great, and we only had one snag that occurred at the reception. She was quick to have the problem solved, and we loved that the entire wedding party was served food & drinks all night.

We were extremely lucky to come across Crystal Garden's. We were one of the first weddings there and actually their remodel wasn't completely done when we held our event. They provided a seperate room for the reception and they decorated themselves and it was very nice. The reception was in two other rooms and was extremely spacious and beautifully done as they provided the linens (color of my choice). Since the bar wasn't completed at the time of my wedding they extended our reception an extra two hours with open bar included which was extremely generous of them! My wedding was gorgeous, the food was absoultely AMAZING (everyone said this was the best food at a wedding they have ever had), and overall I don't have any complaints. They handled most of the details from day one, it included our invitations which was awesome and that helped eased my bridal stress! The communicated without fail and you cant ask for a more helpful staff. Joe was extremely diligent in seeing that I had the wedding I had imagined and if I had to do it all over again I would not hesitate to rebook a wedding there!

All in all, they were helpful and professional. I did not spend alot of time with them. We chose them b/c we got a discount b/c their grounds were under construction. When my dress broke at the reception, they offered as much help as possible.

Crystal Gardens is a beautiful location. Barbara is their coordinator for the day of and she is amazing! I highly recommend this site.

Crystal Gardens is one of the best places in Livingston county to have your reception. They are efficient and run a smooth gig! We love to work there!