Reviews for Crystal Gardens




I could go on forever about how much I loved Crystal Gardens! The food was absolutely amazing and the service was awesome. The best location, quality, and service for was the price. It was a very affordable reception site. Highly recommended!
GUEST




I had a great experience working with Crystal Gardens! The food was beyond wonderful!!! My guests are still telling me how much food there was and how great it tasted. I highly recommend this location. Our wedding turned out very elegant and classy, which is exactly how I wanted it.
GUEST




I cannot praise CG enough for what they did for us. They really worked with us in the 17 days we had to find a new reception hall (because our original one closed) and helped make our day perfect!! We worked with Amy and she really helped keep us in our budget and have all of the same things we were getting at our other location. I am so happy we ended up going to them, their facility is beautiful. The food was good, the drinks were great, the room was perfect, the staff was more than accomodating. We had the best time. They even let us drop off reception items the day before so we didn't have to rush around on the day of the wedding. We had their cake and it was delicious!!!They kept everything on time and as scheduled as well. I couldn't have been more happy with CG.
GUEST




We were extremely lucky to come across Crystal Garden's. We were one of the first weddings there and actually their remodel wasn't completely done when we held our event. They provided a seperate room for the reception and they decorated themselves and it was very nice. The reception was in two other rooms and was extremely spacious and beautifully done as they provided the linens (color of my choice). Since the bar wasn't completed at the time of my wedding they extended our reception an extra two hours with open bar included which was extremely generous of them! My wedding was gorgeous, the food was absoultely AMAZING (everyone said this was the best food at a wedding they have ever had), and overall I don't have any complaints. They handled most of the details from day one, it included our invitations which was awesome and that helped eased my bridal stress! The communicated without fail and you cant ask for a more helpful staff. Joe was extremely diligent in seeing that I had the wedding I had imagined and if I had to do it all over again I would not hesitate to rebook a wedding there!
GUEST




My husband and I had an amazing experiance at our wedding! We only had 1 complaint about this vendor. We decided to serve our guests buffet style and we did not know that the bridal party would be served dinner. It was nice to not have to get up and go thru the line, but the downfall was we only got the basics of what we ordered (salad, meat and potatoes) and in the actual buffet line they had an assortment of cold pasta salads and cheeses that looked amazing on the leftover plates of our guests and they also had amazing garlic rolls that my guests are still raving about that we never were able to try as well.. but other than that everything went according to plan and turned out great! Everyone at Crystal Gardens was willing to work with you and get you everything you have ever dreamed of at a reasonable price. My package included: Buffet, Bar, seating for 250 guests, Dj, invitations and thank you cards, and my cake!
GUEST
GUEST




Everyone that worked here made my day amazing. They all worked FOR me! The food was outstanding and the level of professionalism was off the charts.
GUEST




The food and service was great! Thank you so much for making my wedding day perfect!
GUEST




I am so glad I had my reception at CG. The staff there is always willing to answer questions and help solve any issues you may have. The only concern I had was my chair covers (which I made clear which ones I wanted 6 months prior). One week before the wedding, I got a call saying the company CG goes through didn't have enough. I had to make an extra trip to figure out new ones (apparently everyone had the same color scheme that weekend). However, they must have called five different places trying to find something that worked. They also stepped up when another vendor fell behind.
GUEST




Jessica @ Crystal Gardens did so much to make our day perfect, even down to a last minute change in the linen colors! She responded to my e-mails quickly. The catering staff was professional and hardworking, and all of our guests said how delicious the food was. The only problem we had was with the cake--I sent two photos as examples of what we wanted. One of the photos was a cake that was done int he colors we wanted, the other cake was the design we wanted. We ended up getting ONLY the cake that was the color we wanted, with the design of that cake, too, which didn't match our theme and was a real disappointment since we paid $900 for it. I would recommend only sending one example of the exact cake you want. It was otherwise a quality cake, well-done, but entirely inappropriate for our theme.
GUEST




Crystal Gardens was a great venue for our wedding. Our wedding planner always responded to me right away and provided me with whatever I needed. They are there to really help you if you need assistance planning along the way or are happy to sit back and let you take charge. They are not very flexible though in terms of decorating. They do have some restrictions in terms of hanging things which I ran into. However, the reason their rooms are so beautiful naturally is because they have these restrictions and they don't allow their walls or ceilings to get destroyed. I would highly recommend for any event.
GUEST




We had our reception here and our guests could not give us enough compliments. The service we received on the wedding day was stellar.Jessica in the office is amazing...I can't say enough good things about her. She always responded to me promptly and answered all of my questions.However, The person we originally signed our contract with was fired because she missed too many details and we were not informed until problems started arising. It would have been nice to get a heads up and have someone go over the information with us to make sure nothing was missing.We were supposed to get our cake, DJ and invitations through CG. Well the cake and DJ were wonderful and we did go through CG for those but the invitations were a nightmare. Everything was extra on top of the additional price per head we were already paying. We ended up changing our contract (only because we were doing this so far in advance) and not getting our invitations through CG...we saved almost $100 off of the contract price before extras and almost $1100 once the extra fees were factored in.The food was amazing (many of our guests are still talking about it). I (the bride) have food allergies and they were very accomodating, but when my meal was served it was a steak not the Prime Rib I had asked for. They changed my meal without asking me first. I understand why, but I had already made sure I could eat the Prime Rib before I asked for it. Needless to say, I was quite disappointed when I got an overcooked steak instead of the Prime Rib that my guests are still raving about.Despite the minor hiccups, CG was a wonderful place to have my reception and I would recommend it to anyone.
GUEST




Crystal Gardens was beautiful! We loved it.
GUEST




Our room was beautiful and the staff was attentive. We did have crashers in our room, which was uncomfortable, but our guests had lots of fun regardless. For the price, the bar was great and the food was okay.
GUEST




We booked Crystal Gardens before the renovation from recent ownership had been completed. There were a lot ifs we had banked on happening when we put through our deposit. The owner met with us a few times that we came in, and certainly made time for us even though he was very busy. We had a few perks that we know learned have become extra costs, so we were very appreciative our of timing. The MC for the evening was great, and we only had one snag that occurred at the reception. She was quick to have the problem solved, and we loved that the entire wedding party was served food & drinks all night.
GUEST




I have mixed feelings about this place. First off they did not adhere to their contract at all, in fact the woman I had written it up with was no longer with them so I had to argue with them on a lot of things that were promised to me as well as written in the contract. They said the contract didn't really mean anything it was just a guidline to make sure they recieved money if I opted out, of course that made me feel SO much better.A warning about the chocolate covered strawberries, even though they are charging per person, they are still charging per strawberry. Which they wouldn't have told me if I hadn't asked them specifically about it, I mean who just eats one chocolate covered strawberry? Really? Their answer was that they were 'big', I don't care if they are big, I'd rather have three little ones rather than one big one. On top of all that they wouldn't allow me to pay someone else who would have done it cheaper.The night of they were very catering and service was great. The bill before hand gave me a bit of a sticker shock since they charge the 18% gratuity on EVERYTHING, from chair covers to the bar it was about $1000 more than expected. On the original contract it was included in the price (though I think the woman did the math wrong but their mistake should not be my problem) and when it came time to pay they refused to honor the contract and 2 weeks before the wedding I did not have a lot of options in the way of fighting them.After all is said and done if I could do it all over again I would save myself the headache and choose some place else.
GUEST




All in all, they were helpful and professional. I did not spend alot of time with them. We chose them b/c we got a discount b/c their grounds were under construction. When my dress broke at the reception, they offered as much help as possible.




I really like the hall and it has great prices... BUT the service was not so great. THe people were not very friendly and every said something different!
I could go on forever how much I love Crystal Gardens! The food was absolutely amazing and the service is awesome. The best for was the price wasis that the price is very affordable. Highly recommended!
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